EPOS & SCC: Act Fast, Stay Connected With IMPACT 700 & 800 Wired Headsets

EPOS Partners

14.02.2024

Above all else, critical call handlers are there to stay alert, calm and under control, which can be challenging in a busy call centre. They need technology that blocks out the background noise and lets them focus on assisting the person on the other end of the line.

That’s why EPOS have collaborated with SCC to present their IMPACT 700, a really lightweight headset which is perfect for your call centre agents for everyday use, and IMPACT 800 wired headsets for office professionals with amazing ANC technology.

What Is EPOS BrainAdapt™ Technology?

In an ultra-connected world, we’re responding to emergencies faster than ever before. But the most primitive part of our brain can struggle to keep up with the artificial sound that’s coming through the speaker. After just a couple of hours spent answering calls under pressure, it can lead to a loss of concentration, stress and even burnout.

Built with EPOS’ flagship BrainAdapt technology, the rich natural sound of the IMPACT headsets is unmatched. Using decades of research in acoustic engineering, EPOS provides the best conditions for brains to do their job well – all with less energy spent.

How Can IMPACT 700 & 800 Headsets Assist Your Critical Call Team?

Create more knowledgeable reps using automated intelligence.

Industry-Leading Voice Pickup For Focused Conversations

The adaptive microphone powered by EPOS AI™ makes sure you get your message through no matter the level of background noise. Your headset will also automatically boost high frequencies in the incoming voice signal if their speech is muffled.

Get More Work Done During Your Day-To-Day

Work smarter, not harder. The EPOS BrainAdapt™ technology improves your reaction time if the sound is breaking up, meaning your brain doesn’t have to work harder to listen.

Be Heard No Matter The Level of Background Noise

Each headset is built with super wideband audio and stereo sound, delivering your speech clearly in noisy open offices.

Adapted To Any Open Office Environment

The IMPACT 800 headsets meet Microsoft Teams open office requirements, while ActiveGard™ technologies prevent loud spikes to protect your hearing.

Plug, Connect and Answer Calls

Smart features and plug-and-play connectivity via USB-C cable mean you never have to worry about running out of battery, as is the case with wireless headsets. Stay on call for the person on the other end.

Remain On-Task In A Busy Office

Signal to your colleagues that you’re not to be disturbed. The 360-degree busy light is visible from any angle of the office, and automatically turns red when you’re on a call.

Stay Comfortable All Day Long

These headsets are lightweight, with soft breathable cushions, and headband padding for all-day wearing comfort.

Click here to learn more about the EPOS Impacts 700 Headsets

Click here to learn more about the EPOS Impacts 800 Headsets

Want to see the IMPACT Headsets in action? Then click here to watch the video.

Kit Out Critical Call Centres Thanks to EPOS and SCC

SCC and EPOS are passionate about audio that saves lives. Our collaboration empowers teams to communicate more effectively in a call centre or open office environment and serve their people in the best way possible.

Wondering how EPOS BrainAdapt™ technology can improve the everyday performance of your organisation? Get in touch with our team of experts and we’ll work together to find a solution that works around you.

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