Event

Introduction to IBM’s Alternative to Microsoft Support Webinar

Date & Time

Wednesday, November 27, 2024

12:00 PM - 1:00 PM

Location:

Virtual Event

Organiser:

SCC
Introduction to IBM’s Alternative to Microsoft Support Webinar

Join SCC and IBM for this Introduction to IBM’s Alternative to Microsoft Support Webinar! IBM provide a superior ‘Premier’ type service at a much reduced cost but with the certainty that the support is backed off to Microsoft.

Agenda

12:00 – Welcome and introduction

12:10 – Overview of IBM’s Alternative to Microsoft Support

  • Details of solution
  • Case studies
  • Examples of cost savings

12:45 – Q and A

Key takeaways:

Save (Up to 50% versus UNIFIED)
Gain choice & flexibility of what proactive services you need. (Akin to flexibility provided previously by PREMIER)
A co-delivered service with Microsoft – IBM support perform Level 1 and Level 2 … Microsoft provide Level 3.
IBM proactive advisory addon service
Low Risk – You get access to all upgrades, all new security fixes,  all new bug fixes, access to Proactive catalogue and if the safety net of Microsoft Level 3 if IBM need to escalate.
And No Azure Tax – UNIFIED pricing formula includes Azure footprint … meaning, as client increases Azure workloads, their UNIFIED support increases.

Speakers:

Michael Kelly, Complex Sales IBM

Dimo Adamov, Multi Vendor Services Leader IBM

Gianluca Melino, Microsoft Technical Solution Manager IBM

Sarah Hilton, IBM Sales Specialist

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