Event

Introduction to IBM’s Alternative to Microsoft Support Webinar

Date & Time

Wednesday, December 4, 2024

12:00 PM - 1:00 PM

Location:

Virtual Event

Organiser:

SCC

Join SCC and IBM for this Introduction to IBM’s Alternative to Microsoft Support Webinar! IBM provide a superior ‘Premier’ type service at a much reduced cost but with the certainty that the support is backed off to Microsoft.

Agenda

12:00 – Welcome and introduction

12:10 – Overview of IBM’s Alternative to Microsoft Support

Details of solution
Case studies
Examples of cost savings

12:45 – Q and A

Key takeaways:

Save (Up to 50% versus UNIFIED)

Gain choice & flexibility of what proactive services you need. (Akin to flexibility provided previously by PREMIER)

A co-delivered service with Microsoft – IBM support perform Level 1 and Level 2 … Microsoft provide Level 3.

IBM proactive advisory addon service

Low Risk – You get access to all upgrades, all new security fixes, all new bug fixes, access to Proactive catalogue and if the safety net of Microsoft Level 3 if IBM need to escalate.

And No Azure Tax – UNIFIED pricing formula includes Azure footprint … meaning, as client increases Azure workloads, their UNIFIED support increases.

Speakers:

Michael Kelly, Complex Sales IBM

Dimo Adamov, Multi Vendor Services Leader IBM

Gianluca Melino, Microsoft Technical Solution Manager IBM

Sarah Hilton, IBM Sales Specialist