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Generative AI is breaking new ground across all industries, from customer service to creative fields. Not least with the release of GPT 4.5 promising to push these boundaries even further. But turning an exciting prototype into a reliable, production-ready system is easier said than done. If AI is going to be more than just a...
Generative AI Best Practices: How to avoid these costly mistakes

Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills.
A Guide to the 2025 UK AI Opportunities Action Plan for Business Leaders

Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills.
The Uncomfortable Truth: AI and what it means to be a professional in the future

Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills.
6 Key Questions to Assess Your AI Maturity

Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills.
How Automated Agents are Changing the Future of Business

Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills.
Why Prompt Engineering is the New Must-Have IT Skill

Artificial Intelligence (AI) is set to change the way we work forever, but how much do we really know about what its capable of? From fears inspired by science fiction to overinflated expectations of its capabilities, misconceptions about AI are everywhere. For business leaders, understanding the true potential and limitations of AI is crucial for...
Reality Check: How much do you know about AI capabilities?

It seems like every business is fully embracing the excitement and the potential of Artificial Intelligence (AI). However, amid the digital gold rush, it’s vital that these businesses work out the best ways to deploy AI and understand the areas where it can help them deliver real value, rather than just investing in AI without...
How prompts shape the success of your AI deployment

Helping you Improve your Employee Experience AI-powered virtual assistants and automation can enhance your employee experience and save time across your entire workforce. When staff members struggle to find information in a maze of HR-related sources, valuable time is wasted. Managers and employees need to navigate through various HR apps using different channels, leading to...
SCC and IBM AI Powered Virtual Assistants and Automation

Analytics is proving increasingly instrumental to modern business, because of the competitive advantage it can help generate. By replacing guesswork with hard, data-driven facts, businesses can develop more informed strategies, connect with customers better, improve their productivity, and find efficiencies that save time and reduce costs. Realising these benefits requires high data literacy, but many...
Why the future of analytics is self-service

The pace of technological change means that all good digital transformation strategies have to factor in readiness for continuous evolution. Businesses that lag behind their competitors in adopting technological advancements find it harder and harder to catch up. To overcome this challenge, they must completely rethink their approach and consider strategy and planning in tandem....
How can your business leverage AI for competitive advantage?

It wasn’t so long ago that artificial intelligence and machine learning were considered trendy buzzwords with limited relevance to most businesses. But times have changed quickly, and AI has become essential in many use cases. Among them are customer service (cited by 56% of respondents to the Forbes Advisor survey) and cybersecurity (51%). The rush...