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Generative AI is breaking new ground across all industries, from customer service to creative fields. Not least with the release of GPT 4.5 promising to push these boundaries even further. But turning an exciting prototype into a reliable, production-ready system is easier said than done. If AI is going to be more than just a...

The world of work has changed so much in the last few years that the standard workplace technology we use daily is now very different. As hybrid and flexible work has become the norm in organisations all over the world, collaboration tools that connect office-based and home-based employees, such as Microsoft Teams Rooms are now...

Are you looking to transform your meeting experience and drive efficiency savings and productivity gains? An exclusive webinar introducing how AI will play a pivotal role in the customer journey through Smart Workplace Meetings and Meeting Rooms of the future. What you will learn: If you didn’t get a opportunity to join the live webinar...

Windows 11 is just an upgrade on Windows 10, needing only a simple set of software upgrades, right? Think again. Many organisations are well underway with their migrations towards Windows 11 (and with Windows 10 going out-of-support in October 2025, yours should be too if it isn’t already). We’ve found that as organisations have dived...

Microsoft Ignite 2024 has once again set the stage for innovation, with exciting announcements that are capturing the attention of partners and organisations across the world. As one of the UK’s leading managed services providers and a key Microsoft partner, we’ve been absorbing the insights and updates that matter most to IT leaders across the...

Rewind ten years or so and think about how you used to get in touch with your work colleagues. The chances are that most of your communications were done either through a phone call or an email. Back then, the collaboration tools that most of us take for granted today were still in their relative...

Microsoft Copilot, the new AI companion tool, is currently being rolled out across a wide range of Microsoft products, including 365, Windows 11, Edge and Bing. Every day, more and more employees in businesses all over the world are discovering how it can transform their working lives. Copilot is providing assistance in many of our...

In a modern business world, the role of audio-visual technology in collaboration has never been more important. The rise of hybrid and flexible working, both during and after the pandemic, has accelerated the need for more capable and connected solutions. Whether in the office or taking part remotely, it is vital that every employee can...

Microsoft Teams specialist Resonate will further enhance SCC’s managed services portfolio. This is the third strategic acquisition for SCC in past year, following Nimble Approach and Vohkus. European technology solutions and services firm SCC today announced the acquisition of Resonate, a leading global provider of cloud voice and collaboration services based on Microsoft Teams. Employing...

If you’re involved with IT and have begun to explore the possibilities of artificial intelligence, then you’ll probably already be aware of Microsoft Copilot. The AI assistant tool for a wide range of Microsoft products, including 365, Outlook, Bing and more, is transforming day-to-day work for a wide range of employees and job roles. As...

When customers feel cared for, businesses enjoy a ton of benefits: from positive reviews to a boost in revenue. However, traditional customer service solutions are often complex to put into place, not to mention expensive. SCC knows that companies with limited resources need a modern solution – one that enables great customer conversations at a...

According to the World Economic Forum, 68% of employees prefer hybrid work, with only 8% preferring to work from the office full-time. It’s now commonplace for meetings to take place with some participants in the meeting room in person, and others connecting remotely via Microsoft Teams. While this gives businesses and employees useful flexibility in...