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Helping you Improve your Employee Experience AI-powered virtual assistants and automation can enhance your employee experience and save time across your entire workforce. When staff members struggle to find information in a maze of HR-related sources, valuable time is wasted. Managers and employees need to navigate through various HR apps using different channels, leading to...

The spending constraints that local authorities have felt across the UK in recent years are really starting to hit home. SIGOMA figures have found that real-terms spending power for English local authorities in 2024/25 is over 18% lower than it was in 2010/11 – and this is filtering through to the services the public use...

We’ve recently explored some of the challenges that local authorities are facing all over the UK, and how the scale of them is ramping up all the time. Increased populations, greater service expectation, budget cuts, increased costs, outdated systems and a lack of efficiency are all playing their part. With a total funding gap for...

The provision of public services is at a crossroads, and it’s clear that changes will need to be made in the near future to maintain a high standard of delivery. A combination of an increasing population, a shrinking workforce and rising complexity in services the public expect are all making it harder than ever to...

The world has changed so much in recent years that the retail sector has found itself facing battles on a number of different fronts. Despite the upheaval of the pandemic, customer expectations are higher than ever: they want better service, more personalised experiences, and seamless buying journeys across physical and digital touchpoints. However, delivering on...

From a purely operational standpoint, the events of the last few years have shaken up the legal sector more than most. At a human level, many employees have shunned the long-hours culture of the industry and have looked for employers with better work/life balance, particularly those offering hybrid work. Connected to this, more pressure is...

Central government is currently having to battle tough challenges on a number of different fronts. While some of them have emerged more recently, on the back of events such as COVID-19 and a turbulent energy market, some have gradually developed in severity over time. Perhaps the most timely at present are the need to meet...

Maintaining a high quality of teaching and supporting good student outcomes is more challenging for the UK education sector now than it has perhaps ever been. This is particularly the case within higher education, where competition between universities and colleges for the best staff and students is increasing. Students have ever higher expectations around welfare,...

Perhaps more than ever before, organisations in the healthcare sector are having to deal with challenges in a number of different areas. A combination of an increasing and ageing population, the size and complexity of the industry, legacy IT systems, budget cuts and pandemic-related pressures are all taking their toll. All are contributing to patients...

Like many sectors, manufacturing is facing challenges on a host of different fronts, be they human, industrial or environmental. With climate change front and centre of the global conversation, and manufacturing making a significant contribution to CO2 emissions, there is substantial pressure on companies in this sector to find greener ways of operating. Naturally, companies...

SCC are extremely pleased to announce we have achieved ElitePlus status with Juniper Networks. This demonstrates our commitment to always offering our customers market leading technology. We are really excited to work with such a forward-thinking vendor and achieve success together in this new partnership. Matt Walker, General Manager for Networking states: “As part of...

SCC, Europe’s largest privately-owned IT solutions firm, has been awarded ServiceNow Elite Partner status. The award follows two years of investment in people, certifications, and customers to broaden SCC’s skills and satisfaction scoring, and evidence the specialist expertise within its Digital Automation Practice. Previously a Specialist Partner, Elite Partner status propels SCC into a much...