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The Birmingham PA Forum has released the shortlist for the region’s inaugural PA Awards. Fay Gleeson, Executive Personal Assistant to SCC’s Chief Executive James Rigby, is up for Greater Birmingham’s PA of the Year. 25 individuals from across Birmingham have been announced as finalists, with winners to be crowned at the awards ceremony taking place...

Corporations across the globe are luring customers into their premises with the promise of free Wi-Fi. But once you’ve enticed your punters and got them connected, how can you utilise it to build profit and promote your brand?

You must feel exhausted from the abundance of emails over the past few days containing the subject line ‘We’re updating our privacy policy’. But the truth is, these companies have no choice but to show 100% compliance to the new legislation as if they’re not, from today, they could face fines of up to €20...

Companies who have deployed cloud are said to be gaining competitive advantage over their rivals, according to a new study conducted by IBM. The study of 800 cloud decision-makers looked at the business outcomes of organisations using cloud and how their results are being achieved. The results indicated that those who have deployed cloud are...

SCC is set to discuss digitisation in Health on Sky digital channel 185. The programme, ‘Digitalisation of Healthcare’, will feature SCC’s Branch Manager for Healthcare and Local Government, James Wallis, who will talk around some of the services SCC offers and how they can in turn impact this discussion. The half-hour programme is set to...

The ‘on demand’ mindset of the modern consumer is forcing businesses of every type to digitally transform all aspects of their delivery strategy. According to Forbes in today’s age of the customer, brands have embraced customer experience as a key competitive differentiator, with a Deloitte survey revealing that 90% of businesses flagged improving the customer experience...

For many millennials and emerging Generation Z customers, the on-demand economy is so overarching that many have no idea what the world was like without instant consumer gratification. The busy high street; queueing in shops; Blockbuster videos; Radio Rentals. All are redundant in the on-demand economy. From instant video streaming on Netflix to online home...

When the US Federal Communications Commission voted to repeal the rules on Net Neutrality last December, the move sent shock waves across the global tech sector. For many commentators, the FCC’s vote signalled a victory for Internet Service Providers (ISPs) and a crushing defeat for people campaigning for a fair and free internet.  IT businesses ...

The new Amazon Echo Dot, the small piece of gadgetry that brings the Amazon virtual assistant ‘Alexa’ into the home was both the top-selling Amazon device, as well as the top-selling product available from any manufacturer on Amazon over the recent holiday period. With millions sold it appears that virtual assistants are hitting the mainstream,...