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    The changing face of customer service, and how technology can help
    For businesses of all types, customer service has become more important than ever before. Part of this is because customer expectations of excellent, personalised service are rising. But at the same time, increased competition and online retail make it easy for customers to switch to a competitor if they’re unhappy with the service they’re getting...

    The changing face of customer service, and how technology can help

    The changing face of customer service, and how technology can help
    For businesses of all types, customer service has become more important than ever before. Part of this is because customer expectations of excellent, personalised service are rising. But at the same time, increased competition and online retail make it easy for customers to switch to a competitor if they’re unhappy with the service they’re getting...

    The changing face of customer service, and how technology can help

    SCC Academy opens purpose built digital training hub
    SCC, Europe’s biggest independent technology company, has opened a purpose-built headquarters campus training centre focused on delivering digital skills in the West Midlands Combined Authority area. The best practice, employer-led training hub will deliver learning to over 1,000 people per year, working in partnership with multiple agencies and community groups to develop a range of...

    SCC Academy opens purpose built digital training hub

    SCC unveils £300m M&A strategy
    SCC is set to launch a £300m technology investment programme to underpin its continued growth, targeting significant purchases in a multi-year strategy aimed at consolidating the company’s position as Europe’s largest private investor in Technology. Following a highly successful start to the financial year that leaves the company expecting to achieve sales of £2.9bn in...

    SCC unveils £300m M&A strategy

    SCC awarded ElitePlus status with Juniper Networks
    SCC are extremely pleased to announce we have achieved ElitePlus status with Juniper Networks. This demonstrates our commitment to always offering our customers market leading technology. We are really excited to work with such a forward-thinking vendor and achieve success together in this new partnership. Matt Walker, General Manager for Networking states: “As part of...

    SCC awarded ElitePlus status with Juniper Networks

    How to be 4 steps closer to implementing a long-term hybrid working strategy
    Written By Anthony Ingles | Microsoft Teams Alliance Business executives operating in most industries are now clear – hybrid working is here to stay. Yet, creating a clear vision for how it will work in practice isn’t as straightforward. Striking the right balance between remote working and time in a physical workplace is a conundrum...

    How to be 4 steps closer to implementing a long-term hybrid working strategy

    SCC awarded ServiceNow Elite Partner status
    SCC, Europe’s largest privately-owned IT solutions firm, has been awarded ServiceNow Elite Partner status. The award follows two years of investment in people, certifications, and customers to broaden SCC’s skills and satisfaction scoring, and evidence the specialist expertise within its Digital Automation Practice. Previously a Specialist Partner, Elite Partner status propels SCC into a much...

    SCC awarded ServiceNow Elite Partner status

    British IT company becomes second largest in France
    Family-owned SCC has deposed IBM and several of the largest systems integrators in France to rank second in TOP 2022. One of Britain’s most successful family businesses has been named the second largest IT services company in France. SCC, the privately-owned £2.64bn IT solutions firm, deposed IBM from the top 3 of TOP 2022, a...

    British IT company becomes second largest in France

    SCC increases their Real living wage rates
    SCC, Europe’s largest independent technology solutions business, has strengthened their employer credentials by increasing their Real Living Wage rates. Having committed to becoming a Real Living Wage employer earlier this year, SCC’s UK employees will now earn at least £10.90 per hour – or £11.95 per hour if based in London. Both rates remain significantly...

    SCC increases their Real living wage rates

    SCC wins Corporate VAR of the Year at PCR Awards 2022
    SCC has been named Corporate VAR of the Year at the PCR Awards 2022. Europe’s largest independent technology solutions provider was also highly commended for MSP Specialist of the Year at the prestigious awards, organised by PCR magazine publisher BizMedia, which celebrate the best in the UK PC and tech industry. The PCR Awards honours...

    SCC wins Corporate VAR of the Year at PCR Awards 2022

    SCC Document Services is a brand new supplier on the KCS Framework
    SCC are delighted to be a brand new supplier on the KCS Procurement Services framework under the provision of Multi-Functional Devices and Digital Solutions in lots 1 and 2. This framework covers the provision of multi-functional devices and digital solutions, including both A4 and A4/A3 networked and standalone multi-functional devices, printers, high volume print room...

    SCC Document Services is a brand new supplier on the KCS Framework

    SCC donates laptops to Ackers Adventure
    SCC donates 4 laptops to Ackers Adventure. Ackers Adventure is a Birmingham based charity who promote and engage people of all ages and abilities in the regular pursuit of outdoor adventure activities. All the activities take place in over 75 acres of diverse landscape and habitats ranging from open grassland, woodland and marsh cut through...

    SCC donates laptops to Ackers Adventure

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