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At the start of 2020, Microsoft reported 32 million active Teams users, making it the most popular collaboration platform in the industry. Within three months, one of the most significant consequences of the global COVID-19 pandemic was the immediate and widespread necessity to enable remote working across entire organisations, many of which chose Teams to...

A global trade credit insurance provider faced the prospect of major disruption caused by the COVID-19 pandemic. As an SCC customer, they tasked us with minimising this disruption and keeping the business operational throughout this unprecedented period. Working in close partnership with the customer’s Group IT Director, SCC’s on-site BAU Support Team, remained in the...

When the coronavirus situation suddenly accelerated a long-term project with a major UK bank to upgrade its legacy videoconferencing (VC) system, SCC delivered in under four days. Having already been working with the bank on a strategy to replace its former VC solution, the bank found itself with an urgent requirement to enable homeworking for...

Following the UK Government’s guidelines around social distancing and eventual lockdown, in response to the on-going COVID-19 situation, SCC AVS was asked to help a barrister’s chambers in London expand its current videoconferencing licensing to support home working and training. Crucially, the customer required the addition of recording functionality to enable students to refer back...

We’re proud to be supporting a major telecom company through the coronavirus crisis by enabling better collaboration through the installation of Microsoft Teams in the customer’s boardroom and meeting rooms at its London office. This has helped the customer stay connected whilst working remotely and minimising its operation to only essential activity, to protect its...

Under immense pressure due to increased volume of patients and with the seriousness of the COVID-19 virus to the most vulnerable, a London-based hospital trust needed to act quickly to cope with an influx of patients requiring critical care. After engaging SCC and its partner, HPI, the trust quickly converted an entire hospital into an...

A retail centre management company is benefiting from business continuity and employee safety throughout the COVID-19 crisis, thanks in part to SCC’s home working solution. A great collaboration between SCC and SCC AVS has delivered a secure VPN solution, as well as video and audio conferencing via WebEx and Jabber soft clients, to ensure employees...

A global financial, impacted initially by the COVID-19 outbreak in Hong Kong, followed quickly by Milan, eventually made the decision to shut all of its offices. Under immense pressure, SCC AVS helped the customer enable home working for every single employee, through a mixture of simple call forwarding – made accessible to each user to...

A key utilities provider, one of the 14 electricity distribution network operators, contacted SCC in the early stages of the COVID-19 pandemic with an urgent request for a videoconferencing solution, to enable a virtual board meeting. Less than a week after receiving the request, the solution was supplied, resulting in a successful virtual meeting and...

Sending home its entire workforce to protect their employees as the UK gets to grips with social distancing and lockdown measures imposed by the Government, a large engineering customer needed to quickly scale up its videoconferencing solution. In less than two weeks, the customer grew its number of remote users from 50 to more than...

Congratulations to SCC and its project team that helps a Midlands-based NHS trust accelerate an ‘always-on’ VPN project that had been running internally for 12 weeks. Faced with the difficult challenge of enabling remote working and collaboration for its staff and Trust Board in a short space of time, amid the on-going COVID-19 response measures...

Our very own Andy Nabbs took part in a webinar hosted by the Greater Birmingham Chamber of Commerce on Tuesday April 7th. The webinar discusses the IT challenges of remote working and the options that are available to organisations and what they need to consider when approaching it. Stand out topics are:- IT challenges with...