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SCC has won a place on the Crown Commercial Service Postal Goods, Services and Solutions Framework. This framework offers a full range of Business Process Outsourcing, Mailroom, Document and Data Managed Services including mail opening and digital scanning services that support digital transformation agenda for mail and communications. This is a significant win for SCC...

Age-old business processes are holding us back and preventing us from being more imaginative, innovative and creative. But by making good use of collaboration technologies, we can change that and adopt more inspirational, open, free-thinking and entrepreneurial working environments. We have all witnessed the phenomenal growth of businesses like Amazon, Google, AirbnB and Uber. These...

Customers are starting to warm to the idea of taking audiovisual solutions on a subscription basis, along with the required consultancy, installation, software, service and support. ‘As a service’ models are everywhere in IT now. It’s much easier for everyone to manage software applications and keep them up to date when they are in the...

We have become almost totally dependent on email, even though it is inefficient and time-consuming – we need to adopt better ways of communicating and working together. Email seems to rule our working lives. It has become the primary form of communication between customers, suppliers, partners and colleagues. We all spend hours struggling against the...

Users who want to will find a way to collaborate and work together, even by using social media, so it’s much better to provide them with a consistent, stable and secure solution that will meet their needs – and ensure data stays inside the organisation. Shadow IT has become a real problem for many organisations....

While we have certainly got better at it, there are still real issues with the way we connect, communicate and collaborate. We have email, SMS, instant messaging, and multiple voice and video conferencing systems. We can use all these tools on our PCs, notebooks, tablets and smartphones. Yet we are still not communicating in a...

For collaboration solutions to be truly effective in organisations, even the most techno-phobic users need to feel comfortable with them – simplification is key. The best solutions are often the simplest ones. This stands to reason. If something is easy to use, people will use it. If it’s difficult, they won’t. For far too long,...

Successfully implementing new solutions within your organisation is rarely simple. There are often structural and physical changes that must take place in order to ensure that your new solutions yield maximum ROI. Navigating this process can seem like a minefield, as Finish Line found out in 2016 when poor implementation cost $32 million in lost...

Workflow automation solutions capture, route and deliver information securely (1), allowing employees to focus on adding value to your business. Globally, office workers spend 69 days per year completing repetitive, administrative tasks that could easily be automated (2), costing businesses $5 trillion USD annually. According to a McKinsey report, 60% of businesses could save 30%...

That was then The power of mobile is often taken for granted by many people today, so it’s worth a brief look at how far mobile technology has come in the past few decades. Back in 1969, the Apollo 11 moon expedition utilised all the cutting edge technology of the day to set Neil Armstrong...

Running a big rail network is a huge undertaking – and so it was for Virgin Trains. Just a few years ago the train operator was a byword for platform chaos, delays and last minute route changes, often all happening at once with little or no co-ordination. The IT and customer services teams had no...

Managing Director of AV Services Graham Fry discusses the business requirements influencing the trends in the collaboration market. Collaboration is all anyone speaks about at the moment and leadership teams across the world are searching for answers to: “How do we enable our people to work collaboratively?” Businesses are under pressure to outperform competitors and...