Samsung Enterprise Edition: The Mobile Office

17.06.2024

Introducing Samsung Enterprise Edition

In this new hybrid, mobile world, teams need to be able to work as productively and securely as possible, wherever they are.

Samsung Enterprise Edition is a complete package of mobile technology and services enabling businesses to more easily equip teams with the right mobility tools, designed to help them work with greater freedom and security.

Enterprise Edition makes it easier to configure, deploy, secure, manage and maintain mobile technology across organisations, at scale – while you monitor, analyse and optimise – even without a dedicated IT department. It offers a more intuitive and more sustainable way to ensure staff are always reliably connected and emboldened to work wonders.

Samsung Enterprise Edition Benefits

Productivity

Enterprise Edition devices are perfect for businesses looking to adopt or improve flexible working and enable employees to stay productive from their phone. Arming workers with the best tools for their job gives them the best chance to be productive.

IT teams can easily configure and deploy devices—tailored for each employees’ needs. Once handed over to users, they have access to Samsung’s dedicated UK based technical support, and should any of your devices need replacing, we offer a next business-day replacement service

Service

Samsungs Galaxy Enterprise Edition devices are secured by the Knox platform—our defence-grade, multi-layered security and up to 8 years of security and maintenance releases.

Approved by governments, Knox protects employee devices and any sensitive information stored on them. If a device is ever lost or stolen, for example, data can be remotely wiped by IT Teams. You can also centrally deploy and manage large numbers of devices remotely.

Simplicity

Samsung’s Quickstart go is dedicated IT knowledge to help you set up your devices instantly in a way best suited for your team. Simply share your mobile needs and we’ll take it from there.

No one knows your devices like Samsung, so our technical support is on hand with Enterprise Edition 3 year enhanced support to help free up your time for the critical tasks that help your business thrive. And with a promise of 4 generations of OS updates taken care of, your tech will stay secure, with the latest android innovations, for longer.

3 Year Enhanced Support

Keep your business running with extra support for your mobile devices. Our dedicated UK based Business Services Centre provides technical support and advice with fast responses to help with issues. And should any of your devices need replacing, we offer a next business day replacement service. Choose from courier collect and return service, the option of Doorstep Exchange, or our bulk repair service.

You can also access our Quickstart, to help get you set up with Samsung Knox. We’ll check in regularly to make sure everything is running smoothly and you’re getting the best from any upgrades and new features.

Knox suite

With Enterprise Edition you get 1 year of Knox Suite –Unified Endpoint Management for free when you purchase additional years upfront giving you assurance that your fleet and data is under control.

Knox Suite is an all-in-one enterprise mobility solution bundle.

Using Knox Mobile Enrolment allows all of your Samsung devices to automatically be setup with your chosen EMM straight out the box, to simplify the experience and ensure that device restrictions are in place from the start.

With Knox Manage you can remotely implement policies, manage devices and control device usage. Knox E-FOTA manages seamless OS updates ensuring app stability, without interrupting workflow for maximum productivity while easily integrating into EMMs.

Knox Asset intelligence helps you monitor the status of your device fleet and identify potential issues immediately from the dashboards to check app use, battery health, and location connectivity for you to troubleshoot and optimise your fleet. To assist users and fix device or application issues remotely, Knox Remote Support allows your business to remotely take control of a device.

Looking to scan barcodes or asset tags, you can use Knox Capture, and just with your Samsung device, quickly and easily scan single or multiple tags without having to use other 3rd party hardware.

8 year security and maintenance releases

Keep your business protected with up to 8 years of firmware updates so you stay compliant and secure for longer.

Keep your business protected ensuring all of your mobile devices up to date with the latest Android and Samsung security patches. This helps protect your fleet of Samsung devices against malware, phishing or any software malfunction that might pose a threat to your business. And, it takes the pressure off your IT support teams by reducing the volume of inbound support calls, giving them more time to work on other business critical tasks. Plus, with Knox E-FOTA, you can test and validate the patches before pushing them out to update across your Samsung fleet with support from the Samsung Business Service Centre should you need it.

Extended product lifecycle

All Samsung Enterprise Edition devices come with an extended product lifecycle, ensuring they’re available longer than standard devices. This helps ensure your users have the best selection of device, bringing greater continuity to your mobile fleet and making it easier for you to manage. Plus, with the same models already set up in Knox Configure, adding additional handsets when you need to is quick and hassle free.

Quickstart Go

Free support to help you configure, deploy and manage your fleet

Getting your mobile fleet up and running can be costly and time consuming. And depending on the size of your business, you might not have the in house expertise to do it. Or it might pull your IT team away from other important tasks. But don’t worry. With our QuickStart Go service, we can help you set up Knox Suite as part of Enterprise Edition at no extra charge. We’re on hand to help you get your devices configured and deployed. And we’ll do all the hard work, making sure things are set up the way you want, with all the support and security you need. Plus, the service is fully customisable, so you can pick the level of support that’s right for you.

To learn more about the Samsung Galaxy Enterprise Edition range, click HERE.

Why SCC and Samsung?

In partnership with Samsung, SCC ensures our customers are kept secure, productive, connected, maintained, and managed, enabling seamless collaboration and office mobility. Samsung’s complete package of mobile technology and services are designed to give you more choice, more control and more protection.

Get in touch