Industry News

Speaking to an actual human being is overrated. Forget the days where you would have to call up the local takeaway to order food just to find the line busy, or end up speaking to someone on his or her first day that muddles up the order. Now, processes just like this one can be...

SCC and NHS Dumfries & Galloway have been nominated for a Digital Leaders 100 award in the Digital Team of the Year category. The event, which launched in 2013, has become the premier list identifying individuals and teams leading digital transformation in the UK. It consists of leaders and organisations who are pioneering change within the...

Workplace productivity is declining and has been for the last few years. During the first quarter of 2018, output per hour worked fell by 0.5%, according to data published by the Office for National Statistics. Productivity is the backbone of all businesses, without it; there would be no product to sell. Increasing productivity in your...

More than £2 billion (bn) is to be invested into the UK by Technology firms, creating 1,600 new jobs. The announcement was made my Prime Minister Teresa May as she hosted a tech roundtable event. Mrs May also announced several government-funded initiatives aimed at helping British startups and to also attract foreign talent. The UK...

It’s too easy to focus on the benefits of digitalisation for private businesses, but the effect of a digital-first strategy on the public sector is just as impactful, if not more. The government, unlike private organisations, doesn’t have the same pressures when it comes to taking the decision to go digital, they do not have...

Wearable tech, smart homes, cars, and speakers – the words on everyone’s lips are to do with the ‘Internet of Things’ (IoT), and the possibilities are extraordinary. Put simply, the ‘Internet of Things is about connecting devices over the internet which allows them to talk to us, applications, and each other. It encompasses everything from...

An expert has warned that the General Data Protection Regulation (GDPR) may cause businesses to pay ransom demands from criminals as they could be a cheaper option when compared with GDPR fines. George Kurtz, chief executive of ­cybersecurity company CrowdStrike, said that “the price of admission of ransomware just went up” after the introduction of...

The advent of the General Data Protection Regulation (GDPR) should bring with it some feelings of reassurance and heightened security. However, some cybercriminals are using it to their advantage in order to exploit unknowing users. According to the Independent, fraudsters have been posing as banks over email and using GDPR as an excuse to extract...

Big data is much more than just a large amount of facts and figures. The definition of big data has adapted over time, but can be currently defined as collection of a large amount of data and the ability to use it to one’s advantage. In fact, big data hit the headlines last month when...

The Birmingham PA Forum has released the shortlist for the region’s inaugural PA Awards. Fay Gleeson, Executive Personal Assistant to SCC’s Chief Executive James Rigby, is up for Greater Birmingham’s PA of the Year. 25 individuals from across Birmingham have been announced as finalists, with winners to be crowned at the awards ceremony taking place...

Corporations across the globe are luring customers into their premises with the promise of free Wi-Fi. But once you’ve enticed your punters and got them connected, how can you utilise it to build profit and promote your brand?

You must feel exhausted from the abundance of emails over the past few days containing the subject line ‘We’re updating our privacy policy’. But the truth is, these companies have no choice but to show 100% compliance to the new legislation as if they’re not, from today, they could face fines of up to €20...