The future of work is now: SCC’s leadership in the Digital Workplace
In an era where the digital transformation of workspaces has become essential for both employees and businesses, SCC is leading the way in delivering innovative Digital Workplace solutions across EMEA.
With a history spanning five decades, SCC has embedded the concept of the Digital Workplace into its DNA, evolving with the changing needs of customers and markets. From cutting-edge devices and applications to seamless hybrid working solutions, SCC’s commitment to improving the employee experience is at the core of its strategy.
Recently validated by ISG as a ‘Rising Star’ in Managed End-user Technology Services for its Future of Work Services, SCC continues to make significant investments in capabilities, people, and technology to stay at the forefront of the Digital Workplace revolution.
Digital Workplace with purpose
At the heart of SCC’s Digital Workplace strategy is a focus on employee experience and sustainability. The modern workplace no longer revolves around physical offices but around how employees interact with technology. SCC has developed a comprehensive device lifecycle management framework that ensures the right devices are matched with the right employees and supported throughout their lifecycle – from selection and adoption to end-of-life recycling through SCC Recyclea.
SCC understands that a one-size-fits-all approach doesn’t work in today’s diverse workplaces. Its focus on employee personas recognises that different roles require tailored technology solutions. The productivity of a retail worker, for example, differs vastly from that of a healthcare professional, and SCC’s expertise lies in using data to identify these needs and build solutions around them. With a deep understanding of employee personas, SCC can customise experiences and improve employee engagement across industries.
Empowering the Digital Workplace
SCC partners with leading technology providers that share its commitment to employee experience and sustainability. This year, SCC has entered into a new strategic partnership with Nexthink, a leader in digital employee experience management software. This partnership allows SCC to deliver enhanced insights into how employees interact with technology, empowering organisations to improve productivity and job satisfaction.
Both SCC and Nexthink are visionaries in the Digital Workplace space, making the partnership a natural fit. Together, they will help organisations measure, optimise, and deliver a seamless employee experience, underpinned by AI-driven insights and actionable data. For SCC, the partnership is about more than just implementing technology; it’s about aligning with a partner who shares its vision for the future of work – one where happy, efficient employees lead to the attraction and retention of top talent.
Customer centricity as a driving force
SCC’s success is built on its customer-centric mindset, which runs through every aspect of its Digital Workplace offering. While technology plays an essential role, it’s the expertise of SCC’s dedicated teams in Romania and France that set the company apart. Homegrown talent that has evolved alongside SCC’s Digital Workplace strategy, these teams are entirely focused on delivering outcomes that matter to customers.
It’s not just about deploying technology; it’s about how these tools are used to deliver meaningful, actionable insights. SCC’s operational teams work closely with customers to ensure that the data collected from Digital Workplace tools is transformed into useful strategies that enhance employee experience, making the workplace more productive and efficient.
Leading with employee personas
At the core of SCC’s managed services is its understanding of employee personas – tailored experiences that recognise the unique needs of each role within an organisation. Whether you are a radiologist in a hospital or an emergency responder, SCC ensures that the technology you use is suited to your role, enhancing productivity in a meaningful way. By training its experts to understand persona-based Service Level Agreements (SLAs) and Experience Level Agreements (XLAs), and how to use data to gain insights into these personas, SCC delivers solutions that are truly aligned with the diverse needs of today’s workforce.
Looking to the future
SCC’s leadership in the Digital Workplace continues to be driven by innovation, investment, and strategic partnerships. Its collaboration with Nexthink is set to play a pivotal role in the future of employee experience management. Together, they will transform the way organisations view and deliver the workplace experience, ensuring that technology empowers employees to work smarter and more sustainably.
As SCC prepares to sponsor Nexthink Experience ’24 in London this November, the opportunity for businesses to explore these cutting-edge solutions has never been greater. Attendees will gain firsthand insights into how SCC and Nexthink can support their journey to an optimised, employee-centric workplace.
Join SCC at Nexthink Experience ’24 on 5-6 November and discover how we can help your organisation unlock the potential of the Digital Workplace. Speak with our team to learn more about our Digital Workplace solutions and how we can be your trusted advisor for the future of work.