In a challenging and rapidly evolving environment, business leaders face significant hurdles in moving to a digital workplace. Our experts can help you simplify the complex 

Doing more with less
Organisations using multiple communication systems can experience a 20% decrease in productivity  With constrained budgets and a difficult economic environment, how do you achieve the best possible ROI from your communication and collaboration investment? 

Empowering employees
68% of employees say they struggle with the pace and volume of work How do you ensure that the tools you provide them with: work – in all scenarios, they actually use them, and it empowers them to work effectively and efficiently?

Delivering flexible working 
78% of CEO’s believe that hybrid working will remain a lasting shift, so the office needs to be a magnet for collaboration 
How do you ensure your network infrastructure and meeting room environments can cope with the shift to 2-4 days in the office and the demand for real-time and video collaboration?

Remaining agile with an ever-increasing pace of change 
Moving to cloud remains a priority for many IT Leaders while the pressure to innovate is intensifying – requiring automation and AI strategies to stay competitive.
Are you struggling to migrate legacy communication and collaboration systems to the flexible future of the cloud or to realise the opportunities to rapidly drive growth and innovation using AI and no code/low code tools? 

Security & Compliance  
68% of IT leaders identified security risks associated with fragmented communication systems and shadow IT as a top concern, driving the need for more secure, integrated solutions 
How can your organisation scale while working flexibly, efficiently and securely and how is compliance ensured with a flexible and mobile workforce? 

Our Collaboration Solutions can help support you with

Audio Visual

Microsoft Teams Rooms

UC (Contact centre and Voice)

Hybrid Working

Proof of Concept 

Security

Our Collaboration Solutions can help support you with

Voice

Contact centre

Smart workplace

SCC Services

AV

SCC is helping organisations like yours develop their long term Collaboration strategy to meet the following strategic outcomes.

01

Increase efficiency

The Digital Workplace streamlines processes and allows employees to get more work done in less time.

02

Employee enablement

Employees who have a stronger work-life balance and who are given the tools to do their work efficiently with less stress will become stronger brand advocates. 

03

Manage change and increase adoption

Increasing digital adoption optimally allows organisations to deliver business value, enhance employee experience, and increase user productivity.

04

Proactive and expert support

Delivering premium end-user support to resolve issues and incidents, even before they impact the individuals or teams. 

05

Enable diversity

Collaboration tools and wide ranging devices allow all employees to communicate and connect with each other, creating a strong bond across all user groups within an organisation.

SCC helps organisations to develop, deliver and support their communications & collaboration strategy enabling you to:

01

Do more with less

Organisations can achieve a 25% reduction in overall communication costs by consolidating services into a unified communications and collaboration platform

02

Empower employees

Unified, customer, frontline and back-office, conversations enable deeper understanding and immediate and real time response, building stronger employee relationships, and improved customer service

03

Work flexibly and with agility

SCC’s collaboration solutions are rapidly scalable and infinitely extendable through add-ons, AI and low code enhancements and continuous road mapped innovation

04

Ensure security & compliance

Our providers use latest encryption techniques and deploy regular updates at a frequency that would be impossible for on-premises solutions, plus compliance management costs can be reduced by 35% with secure AI led solutions.

Why SCC?

01

Expert

Deep and specialist expertise in voice and audio visual with the ability to offer design, delivery and harmonious support for the most complex UCC estate. An unrivalled understanding of the corporate network and the impact our solutions have on critical IT applications and services

02

Flexible

We meet customers at any stage of their journey providing consistent support and innovation ensuring ongoing enhancement and alignment with evolving needs

03

Supplier agnostic

We work with all the market leading enterprise UCC platforms offer independent advice, and can source, design and deliver the vendor solution that is best for your business

04

Breadth of capability

SCC’s wide-ranging solution set means we can ensure your entire ecosystem – CSP licensing, networking, security, end-user compute – forms a robust, secure, and high-performance foundation for communication and collaboration

05

Well established ‘Proof of Concept’ framework

With our vendor partners, we offer a step-by-step test and trial methodology to demonstrate the benefits and manage any risk of the project

06

Low code and pro code expertise

Means SCC can supercharge implementations with automation and AI solutions and integrate custom applications to enhance functionality and achieve business goals

07

ESG compatibility

With SCC Recyclea, we help businesses with ESG goals by helping them reduce their carbon footprint, embedding sustainability into every element of the communication lifecycle

08

Flexible ‘as a service’ financing options

For devices and solutions means SCC can make your transition to modern communications cost-effective and scalable

Our customers

Organisations who trust SCC with their Collaboration Challenges

“The SCC collaboration solution helped the Trust’s team offer community support during the pandemic.”


Andrew Chronias
Chief Information Officer at CLCH

“It all ran like clockwork and that’s down to the careful planning and great communication between SCC and Yodel.”


Ashraf Adil
Director of DevOps & IT Operations at Yodel

“SCC was able to demonstrate in-depth knowledge of the organisation and technology.”


Adrian Steel
Head of IT Operations at IAG, British Airways’ parent company

“It’s been great working with Visavvi from design through to implementation to commissioning to sign off.Now we have some fantastic systems that are simple to use for the users, and will just offer us a brilliant and world class teaching facility.”


Chris Pearson
Senior Manager (Audio Visual (AV) & IT Installations at Durham University

Our Content and Collaboration Solutions 

Collaboration Spaces 

We will work with you to discover business drivers and the requirements of user groups that will define your collaboration needs. We will then design video conferencing and collaboration solutions specifically tailored to you. 
We help understand how unified communications (UC) can enable application workflows and what it means for capacity planning, network bandwidth, security, and governance. We then apply our expertise with key platforms such as Microsoft Teams Rooms, Cisco Webex Meetings and Zoom Rooms. 

Intelligent Workplace

Research shows that the future is hybrid, with 72% of organisations planning to incorporate office-based and remote work moving forwards. Intelligent workplaces and the data they provide form critical decision making, which is crucial for organisations seeking sustainable, profitable growth 
With an intelligent workplace the benefits to both employees and organisations can be transformational. 
It can empower employees in their pursuit of wellbeing and work/life balance by enabling them to work whenever and wherever they are. 

As a Service

In an uncertain business climate, both commercial and public sector organisations face limited budgets and delays in funding. Our Payment Solutions team can structure a payment profile against your collaboration projects to suit your budget and achieve the best business outcome for your organisation. 
By utilising our unique in house “as a Service” subscription-based models and leveraging our relationships with trusted financial institutions and vendors, we can help you to advance your technology needs even if your budget doesn’t allow for this. 
We can also help you to release value from your existing technology estate. 
We are here to support you by offering agile and flexible payment solutions to mitigate budget limitations and avoid technology obsolescence. 

Voice

Voice is still the primary communications method for most organisations. Voice communications create meaningful human interactions that allow for sentiment analysis and faster, to the point, messaging. 
The contact centre is fast becoming an essential tool for many types of businesses not only as a tool for support, but also for generating revenue. A large part of any online strategy will involve a contact centre to service customer quickly and efficiently, while reducing overheads and carbon footprint. 
Contact centres are still primarily voice driven, but with a range of channels now being used, customers can communicate with your organisation far easier than before, in a way that suits them. 
We can deliver a true end-to-end Unified Communications (UCaaS) and Contact Centre (CCaaS) in multiple ways by multiple vendors. 

Supplementary Services

Digital Workplace Security 

SCC can help you implement the right tools and security controls for provision of continuous monitoring and incident response across your Digital Workplace. Our aim is to mitigate legal and financial risk and to also remove any potential damage to your reputation. Visit SCC Cyber Security Services »

Digital Workplace Software

SCC can help select, buy and renew, manage software assets, optimise the right software solutions and reduce your annual software costs for your Digital Workplace delivering real business benefits throughout the lifecycle of your software procurements. Visit SCC Software Services » 

Payment Solutions 

We are here to support you by offering agile and flexible payment solutions to help mitigate budget limitations and avoid technology obsolescence. This can be done through our own “As a Service” subscription based payment models or using our relationships with trusted financial institutions and vendors. Visit Payment Solutions »

Professional Services

SCC has a broad and detailed technical expertise that is capable of providing the right combination of skills to suit our customers’ IT estates. We want them to have the best technology solution, from current resource allocation to future scalability. Visit SCC Professional Services »

Digital Workplace Brochure

FAQs

What should my collaboration strategy be?

Now is the time to rethink how the tactical decisions forced upon you by the pandemic can be rolled into your long-term strategic planning. In an unpredictable world, your organisation needs to be confident it can continue to operate, even in the most demanding of situations. Having a collaboration strategy can significantly improve your organisation’s ability to weather any storm.

Which platform should I choose?

Although the major players might be obvious, the specific requirements of your business may not. Collaboration is not just about real-time communication, it’s also the ability to model workstreams and tightly integrate applications that form the heart of your business.

How can I maximise the value of my licenses?

By maximising the usage and adoption of your collaboration tools, it offers the perfect opportunity to wring every penny out of your EULA.

How will it impact my network?

Nothing stresses a network like real-time video communications. It places unique demands on your infrastructure and forces you to ask, is good enough really good enough?

Our partners

We are proud to have built powerful partnerships with the world’s leading technology partners, enabling us to deliver best-in-class Content and Collaboration solutions.

CONTACT US

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Insights

Discover our Digital Workplace Insights

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