In a challenging and rapidly evolving environment, business leaders face significant hurdles in moving to a digital workplace.

Evolving customer expectations
63% of consumers would consider spreading negative ‘word of mouth’ after a poor customer experience. How do you deliver quick, accurate CX, anytime, via any channel?

Empowering employees
68% of employees say they struggle with the pace and volume of work How do you ensure that the tools you provide them with: work – in all scenarios, they actually use them, and it empowers them to work effectively and efficiently?

Delivering flexible working 
78% of CEO’s believe that hybrid working will remain a lasting shift, so the office needs to be a magnet for collaboration 
How do you ensure your network infrastructure and meeting room environments can cope with the shift to 2-4 days in the office and the demand for real-time and video collaboration?

Remaining agile with an ever-increasing pace of change 
Moving to cloud remains a priority for many IT Leaders while the pressure to innovate is intensifying – requiring automation and AI strategies to stay competitive.
Are you struggling to migrate legacy communication and collaboration systems to the flexible future of the cloud or to realise the opportunities to rapidly drive growth and innovation using AI and no code/low code tools? 

Doing more with less
Organisations using multiple communication systems can experience a 20% decrease in productivity  With constrained budgets and a difficult economic environment, how do you achieve the best possible ROI from your communication and collaboration investment? 

Security & Compliance  
68% of IT leaders identified security risks associated with fragmented communication systems and shadow IT as a top concern, driving the need for more secure, integrated solutions 
How can your organisation scale while working flexibly, efficiently and securely and how is compliance ensured with a flexible and mobile workforce? 

SCC delivers collaboration solutions across all major platforms to drive enhanced productivity and increased customer engagement.

Voice

Contact centre

Meetings and Spaces

Audio Visual

Smarter Working

SCC Services

SCC is helping organisations like yours develop their long term Collaboration strategy to meet the following strategic outcomes.

01

Increase efficiency

The Digital Workplace streamlines processes and allows employees to get more work done in less time.

02

Employee enablement

Employees who have a stronger work-life balance and who are given the tools to do their work efficiently with less stress will become stronger brand advocates. 

03

Manage change and increase adoption

Increasing digital adoption optimally allows organisations to deliver business value, enhance employee experience, and increase user productivity.

04

Proactive and expert support

Delivering premium end-user support to resolve issues and incidents, even before they impact the individuals or teams. 

05

Enable diversity

Collaboration tools and wide ranging devices allow all employees to communicate and connect with each other, creating a strong bond across all user groups within an organisation.

We can help your organisation to transform communications and collaboration enabling you to:

01

Delight your Customers

Enables the delivery of quick, accurate and personalised
customer experience anytime via any channel.

02

Empower employees

Unified, customer, frontline and back-office, conversations enable deeper understanding and immediate and real time response, building stronger employee relationships, and improved customer service

03

Work flexibly and with agility

SCC’s collaboration solutions are rapidly scalable and infinitely extendable through add-ons, AI and low code enhancements and continuous road mapped innovation

04

Do more with less

Organisations can achieve a 25% reduction in overall communication costs by consolidating services into a unified communications and collaboration platform

05

Ensure security & compliance

Our providers use latest encryption techniques and deploy regular updates at a frequency that would be impossible for on-premises solutions, plus compliance management costs can be reduced by 35% with secure AI led solutions.

To simplify the complex, choose SCC

01

Expert

Deep and specialist expertise in voice and audio visual with the ability to offer design, delivery and harmonious support for the most complex UCC estate. An unrivalled understanding of the corporate network and the impact our solutions have on critical IT applications and services

02

Flexible

We meet customers at any stage of their journey providing consistent support and innovation ensuring ongoing enhancement and alignment with evolving needs

03

Supplier agnostic

We offer independent advice, work with all the market leading UCC platforms, and design, deliver and support solutions combining products from key vendors, such as integrating Webex Contact Center with Teams, to deliver the best outcomes for your business.

04

Breadth of capability

SCC’s wide-ranging solution set means we can ensure your entire ecosystem – CSP licensing, networking, security, end-user compute – forms a robust, secure, and high-performance foundation for communication and collaboration

05

Well established ‘Proof of Concept’ framework

With our vendor partners, we offer a step-by-step test and trial methodology to demonstrate the benefits and manage any risk of the project

06

Low code and pro code expertise

Means SCC can supercharge implementations with automation and AI solutions and integrate custom applications to enhance functionality and achieve business goals

07

ESG compatibility

With SCC Recyclea, we help businesses with ESG goals by helping them reduce their carbon footprint, embedding sustainability into every element of the communication lifecycle

08

Flexible ‘as a service’ financing options

For devices and solutions means SCC can make your transition to modern communications cost-effective and scalable

Contact one of our specialists

FAQs

What should my collaboration strategy be?

Now is the time to rethink how the tactical decisions forced upon you by the pandemic can be rolled into your long-term strategic planning. In an unpredictable world, your organisation needs to be confident it can continue to operate, even in the most demanding of situations. Having a collaboration strategy can significantly improve your organisation’s ability to weather any storm.

Which platform should I choose?

Although the major players might be obvious, the specific requirements of your business may not. Collaboration is not just about real-time communication, it’s also the ability to model workstreams and tightly integrate applications that form the heart of your business.

How can I maximise the value of my licenses?

By maximising the usage and adoption of your collaboration tools, it offers the perfect opportunity to wring every penny out of your EULA.

How will it impact my network?

Nothing stresses a network like real-time video communications. It places unique demands on your infrastructure and forces you to ask, is good enough really good enough?

Our partners

We are proud to have built powerful partnerships with the world’s leading technology partners, enabling us to deliver best-in-class Content and Collaboration solutions.

Start your journey 

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Start your Content and Collaboration journey

Supplementary Services

Digital Workplace Security 

SCC can help you implement the right tools and security controls for provision of continuous monitoring and incident response across your Digital Workplace. Our aim is to mitigate legal and financial risk and to also remove any potential damage to your reputation. Visit SCC Cyber Security Services »

Digital Workplace Software

SCC can help select, buy and renew, manage software assets, optimise the right software solutions and reduce your annual software costs for your Digital Workplace delivering real business benefits throughout the lifecycle of your software procurements. Visit SCC Software Services » 

Payment Solutions 

We are here to support you by offering agile and flexible payment solutions to help mitigate budget limitations and avoid technology obsolescence. This can be done through our own “As a Service” subscription based payment models or using our relationships with trusted financial institutions and vendors. Visit Payment Solutions »

Professional Services

SCC has a broad and detailed technical expertise that is capable of providing the right combination of skills to suit our customers’ IT estates. We want them to have the best technology solution, from current resource allocation to future scalability. Visit SCC Professional Services »

Contact us

No matter how big or small your communication and collaboration challenge may be, our experienced team is ready and willing to help. Please use this form to provide us with more details

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