Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # SCC UK ## Sitemaps - [XML Sitemap](https://www.scc.com/sitemap_index.xml): Includes all crawlable and indexable pages. ## News - [SCC named on four lots of GCA’s landmark G-Cloud 15 agreement](https://www.scc.com/scc-g-cloud-15-agreement/): SCC, Europe’s largest private technology provider, has been named on four lots of Government Commercial Agency’s (GCA) newly launched G-Cloud 15 framework. The framework gives public sector organisations a compliant route to access cloud hosting, software and support services from one of the UK's leading independent technology partners. - [SCC Named as finalist in two categories at the prestigious PCR awards](https://www.scc.com/scc-named-as-finalist-in-two-categories-at-the-prestigious-pcr-awards/): We are proud to share that we have been named as finalists in two separate categories in the upcoming PCR awards. - [SCC achieves Microsoft Frontier Partner status and AI Platform specialisation as Project Sirius takes shape ](https://www.scc.com/scc-microsoft-frontier-partner-ai-platform-specialisation/): Microsoft recognition validates SCC's ability to build and run secure AI for regulated organisations across commercial and public sector, weeks into its £100m AI investment programme.  - [SCC achieves Armed Forces Covenant Employer Recognition Scheme Gold Award](https://www.scc.com/scc-wins-armed-forces-covenant-gold-award/): SCC has been awarded the Defence Employer Recognition Scheme (ERS) Gold Award, the Ministry of Defence's highest recognition for organisations that demonstrate exceptional support for the Armed Forces community. - [SCC secures place on Procurement Services Multi-Functional Devices and Digital Solutions Framework (Y26009)](https://www.scc.com/scc-awarded-procurement-services-mfd-digital-solutions-framework/): SCC is pleased to announce that it has been successfully awarded a position on the Procurement Services Multi-Functional Devices and Digital Solutions framework (Y26009), securing a place on both Lot 1 and Lot 2. - [SCC named a Leader for Next-Gen SOC and MDR ](https://www.scc.com/scc-named-a-leader-for-next-gen-soc-and-mdr/): Independent analyst firm ISG has recognised SCC as a Leader for Next-Gen SOC/MDR services, and a Rising Star for Technical Security Services, in the UK midmarket. Read the report. - [SCC Launches Project Sirius](https://www.scc.com/scc-launches-project-sirius/): SCC, Europe’s largest privately owned technology provider, has launched Project Sirius, a five-year growth and investment strategy to help public and private sector organisations adopt and maximise the power of artificial intelligence. - [The Sir Peter Rigby Charitable Trust to bring Maggie’s cancer support to the West Midlands for the first time](https://www.scc.com/sir-peter-rigby-trust-maggies-cancer-support-west-midlands/): Leading gift from the Trust will establish the region's first ever Maggie's centres, in Coventry and Birmingham, bringing free expert cancer care to hundreds of thousands of people. - [SCC Leaders Share Insights on Confidence, Leadership and Allyship at Women in Tech Meet Up](https://www.scc.com/women-in-tech-2026/): SCC was proud to support the Women in Tech Meet Up in Birmingham, where our Chief Information Officer, Nat Sherratt, and Head of AI UK, Rose Palacios, joined industry peers to discuss leadership, confidence and allyship in the technology sector. - [SCC expands into Middle East with UAE headquarters](https://www.scc.com/scc-expands-into-middle-east-with-uae-headquarters/): SCC, Europe’s largest privately owned technology provider, today announced its expansion into the Middle East as part of a broader long term growth strategy across the region. - [SCC Romania wins the Shared Services Center of the Year at the PIN Awards 2026](https://www.scc.com/scc-romania-wins-the-shared-services-center-of-the-year-at-the-pin-awards-2026/): Iași, Romania – May 2026 – SCC Services Romania is proud to announce that it has been awarded “Shared Services Center of the Year” at the prestigious PIN Awards Gala 2026, the most important event dedicated to recognizing excellence, innovation, and impact within the business ecosystem of Moldova Region and beyond. - [SCC partners with Bellrock in three-year strategic cybersecurity agreement to strengthen property services sector resilience ](https://www.scc.com/scc-partners-with-bellrock-in-three-year-strategic-cybersecurity-agreement-to-strengthen-property-services-sector-resilience/): Strategic partnership supports Bellrock’s client obsession mandate, positioning cybersecurity as a core enabler of operational excellence and data‑driven innovation - [SCC Announces Further Investment in Cybersecurity with Launch of Managed Detection and Response Service Powered by CrowdStrike ](https://www.scc.com/scc-announces-further-investment-in-cybersecurity-with-launch-of-managed-detection-and-response-service-powered-by-crowdstrike/): Birmingham, UK – 22 May, 2026– SCC today announced the launch of a new Managed Detection and Response (MDR) service, expanding its cybersecurity portfolio and strengthening the capabilities of its accredited Security Operations Centre (SOC). The service integrates the CrowdStrike Falcon® cybersecurity platform with SCC’s SOC operations to enhance threat detection and response.  - [SCC UK appoints Microsoft sales leader as Head of Public Sector](https://www.scc.com/scc-uk-appoints-microsoft-sales-leader-as-head-of-public-sector/): Alexandra Wilkinson joins from tech giant to drive innovation and AI-led growth - [SCC UK launches Cisco Secure AI Factory with NVIDIA](https://www.scc.com/scc-uk-launches-cisco-secure-ai-factory-with-nvidia/): Don’t rent your AI future. Own it. Secure it. Scale it.SCC UK, Cisco and NVIDIA — building it with you. - [SCC win MSP Service Desk of the Year (Large Enterprise) award at the 2026 SDI Awards](https://www.scc.com/scc-win-msp-service-desk-of-the-year-large-enterprise-award-at-the-2026-sdi-awards/): We’re delighted to share that SCC has been awarded MSP Service Desk of the Year (Large Enterprise) at this year’s Service Desk Institute (SDI) Awards. This is an outstanding achievement and a moment of well‑deserved recognition for our entire Intelligent Workplace community. - [SCC, The Rigby Foundation and Generation UK shortlisted for Business Charity Award](https://www.scc.com/scc-the-rigby-foundation-and-generation-uk-shortlisted-for-business-charity-award/): SCC, alongside The Rigby Foundation and Generation UK, has been shortlisted in the Community Impact category at the Business Charity Awards 2026. - [SCC Achieves Gold Partner Status with Varonis](https://www.scc.com/scc-achieves-gold-partner-status-with-varonis/): SCC is proud to announce that we have officially achieved Gold Partner status with Varonis, strengthening our joint commitment to delivering advanced data security solutions across the UK. - [SCC named VMware by Broadcom EMEA Partner of the Year 2025](https://www.scc.com/scc-named-vmware-by-broadcom-emea-partner-of-the-year-2025/): SCC has been named Technical Enablement and Support Partner of the Year – EMEA 2025 by VMware by Broadcom, recognising the strength of its technical expertise and long-standing client support. - [SCC advances to an Elite ServiceNow Partner, strengthening collaboration for enterprise and public sector transformation](https://www.scc.com/scc-advances-to-an-elite-servicenow-partner-strengthening-collaboration-for-enterprise-and-public-sector-transformation/): Leading European IT services and solutions provider SCC has advanced to an Elite Partner within the ServiceNow Partner Program – the highest tier awarded to a select group of partners globally. - [SCC wins Rapid7 EMEA Exposure Management Partner of the Year ](https://www.scc.com/scc-wins-rapid7-emea-exposure-management-partner-of-the-year/): SCC has been named EMEA Exposure Management Partner of the Year at the Rapid7 2026 Partner of the Year Awards, recognising the strength of our partnership and the measurable outcomes we are delivering for customers across the region.  - [SCC delivers Private Cloud AI deployment for major UK public sector organisation](https://www.scc.com/scc-delivers-private-cloud-ai-deployment-for-major-uk-public-sector-organisation/): SCC has announced the successful delivery of a first-of-its-kind HPE Private Cloud AI (PCAI) solution for a major UK public sector organisation. The project represents one of the earliest production-grade PCAI deployments in the UK and a significant step forward for secure and sovereign AI adoption within government. - [SCC recognised as a Pinnacle Partner in the Broadcom Advantage Partner Program](https://www.scc.com/scc-recognized-as-a-pinnacle-partner-in-the-broadcom-advantage-partner-program/): Leading European IT services and solutions provider SCC has achieved Pinnacle Partner status, the highest tier in the Broadcom Advantage Partner Program for VMware Solution Providers (resale), with a focus on the UK, France and Spain. - [SCC named as supplier on Crown Commercial Service’s Digital Outcomes and Specialists 7 framework](https://www.scc.com/crown-commercial-services-digital-outcomes-and-specialists-7-framework/): SCC has been named as a supplier on Crown Commercial Service’s (CCS) RM1043.9 Digital Outcomes and Specialists 7 framework. SCC is named on Lot 1 (Digital Outcomes), Lot 2 (Digital Capability and Delivery Partners), and Lot 3 (Digital Specialists). - [SCC Named a 2026 ServiceNow Partner of the Year](https://www.scc.com/scc-named-a-2026-servicenow-partner-of-the-year/): Birmingham, West Midlands - 27th February - SCC today announced it has received a prestigious 2026 ServiceNow Partner of the Year Award, recognising its outstanding achievements and contributions to the ServiceNow ecosystem. - [SCC Recognised As A Cisco 360 Preferred Partner](https://www.scc.com/scc-recognised-as-a-cisco-360-preferred-partner/): SCC is proud to be recognised as a Preferred Partner in the new Cisco 360 Partner Programme - the highest tier in Cisco’s refreshed global framework. - [SCC is an awarded supplier on the brand new Procurement Services IT Hardware, ITAD & Associated Services framework (Y26005)](https://www.scc.com/scc-is-an-awarded-supplier-on-the-brand-new-procurement-services-it-hardware-itad-associated-services-framework-y26005/): SCC is pleased to have been awarded a place on the Procurement Services IT Hardware, ITAD & Associated Services framework (Y26005), having been successfully appointed to Lot 3 – IT Asset Disposition. - [SCC Appoints Russell Brown as UK CEO to Drive Growth](https://www.scc.com/scc-appoints-russell-brown-as-uk-ceo-to-drive-growth/): SCC, a leading European IT services and solutions provider, today announced the appointment of Russell Brown as UK Chief Executive Officer, effective 15 January 2026. Russell succeeds Dennis Badman, who is stepping down following a period of leadership that strengthened the UK organisation’s delivery capability and operational foundations. - [SCC named on Crown Commercial Service’s Technology Services 4 framework](https://www.scc.com/scc-named-on-crown-commercial-services-technology-services-4-framework/): European IT services and solutions provider SCC has been named as a supplier on all Lots of Crown Commercial Service’s (CCS) RM6190 Technology Services 4 framework. - [SCC Donate HP Refurbished Devices to STAR Small Heath Academy Through Inspiring Futures Programme](https://www.scc.com/scc-donate-hp-refurbished-devices-to-star-small-heath-academy-through-inspiring-futures-programme/): SCC is proud to announce a new donation of seven HP Renew Devices via SCC Recyclea to STAR Small Heath Leadership Academy, a Birmingham-based school participating in The Rigby Foundation’s Inspiring Futures programme. - [Delivering excellence at scale: SCC awarded HPE International Solution Provider status.](https://www.scc.com/delivering-excellence-at-scale-scc-awarded-hpe-international-solution-provider-status/): We are delighted to announce that SCC has achieved HPE International Solution Provider status. This exclusive accreditation is awarded specifically for a limited tier of partners who have proven their ability to demonstrate technical mastery, logistical capability, and operational consistency across international borders. - [SCC supports St Mary’s Primary School with new football equipment](https://www.scc.com/scc-supports-st-marys-primary-school-with-new-football-equipment/): SCC has helped transform playtime and PE lessons at St Mary’s CE Primary School in Moss Side, Manchester, by donating new footballs for every class – replacing the single worn-out ball the school had previously been sharing across more than a dozen classes. - [SCC announces the availability of Cloud Migration & Security suite in AWS Marketplace](https://www.scc.com/accelerate-your-aws-journey-with-confidence/): SCC, the leading European IT services and solutions provider, announced today the availability of its Cloud Migration & Security suite as a multi-product solution in AWS Marketplace. Customers can now easily discover and purchase packaged solutions tailored to specific use cases that combine multiple products and services to help them migrate, adopt, and secure their AWS Cloud deployments. - [UK ultra athlete Alex Welch wins 250km Namib Desert ultramarathon with record-breaking performance](https://www.scc.com/uk-ultra-athlete-alex-welch-wins-250km-namib-desert-ultramarathon-with-record-breaking-performance/): SCC’s UK ultra athlete Alex Welch has made history once again, claiming victory in the 2025 Beyond the Ultimate Desert Ultra – a five-day, 250km race across the ancient Namib Desert, one of the world’s most extreme endurance environments. - [SCC and Croydon NHS: Transforming Training Spaces, Elevating Care](https://www.scc.com/scc-and-croydon-nhs-transforming-training-spaces-elevating-care/): In August 2025, Croydon Health Services NHS Trust (CHS) celebrated the transformation of Shirley House at Croydon University Hospital, a project that showcases the power of partnership, community spirit and volunteering. - [SCC wins Public Sector Partner of the Year for UK at Cisco Partner Summit 2025](https://www.scc.com/scc-wins-public-sector-partner-of-the-year-for-uk-at-cisco-partner-summit-2025/): At Cisco Partner Summit 2025 SCC was recognised as Public Sector Partner of the Year for its innovation, leadership, and best practices as a Cisco partner. - [SCC named Partner of the Year (£101m+) at the 2025 CRN Channel Awards](https://www.scc.com/scc-named-partner-of-the-year-101m-at-the-2025-crn-channel-awards/): SCC has been named Partner of the Year (£101m+) at the 2025 CRN Channel Awards, recognising its growth, innovation, and customer excellence over the past 12 months. - [SCC appointed as Dell’s sole reseller on NDNA framework ](https://www.scc.com/scc-appointed-as-dells-sole-reseller-on-ndna-framework/): European technology solutions and services provider SCC has been appointed as Dell’s exclusive nominated reseller across all three lots of the National Desktop and Notebook Agreement (NDNA), marking a major milestone in the evolution of their position on the agreement.  - [SCC named as supplier on ICT Framework](https://www.scc.com/scc-named-as-supplier-on-ict-framework/): European technology solutions and services provider SCC has secured a place on ICT Framework, reinforcing its long-standing role as a trusted digital partner to blue light organisations across the UK. - [ISG recognises SCC as a Leader in Managed End-user Technology Services (Midmarket) and a Rising Star in the Managed End-user Technology Services (Large Accounts)](https://www.scc.com/isg-recognises-scc-as-a-leader-in-managed-end-user-technology-services-midmarket-and-a-rising-star-in-the-managed-end-user-technology-services-large-accounts/): In its ISG Provider Lens™ Future of Work Services 2025 U.K., ISG have recognised SCC as a Leader in Managed End-user Technology Services (Midmarket) and a Rising Star in the Managed End-user Technology Services (Large Accounts). - [SCC named as a supplier on NHS SBS Digital Workplace Solutions 2 Framework](https://www.scc.com/scc-named-as-a-supplier-on-nhs-sbs-digital-workplace-solutions-2-framework/): European technology solutions and services provider SCC has been named as a supplier on NHS Shared Business Services’ (NHS SBS) new Digital Workplace Solutions 2 framework, further extending its digital services offering to health and care providers across the UK.  - [SCC’s Jay Kerai Awarded Microsoft MVP for Security – A First in Company History](https://www.scc.com/sccs-jay-kerai-awarded-microsoft-mvp-for-security-a-first-in-company-history/): Birmingham, UK – 7 October 2025 – SCC is proud to announce that Jay Kerai, Cybersecurity Automation Architect, has been awarded Microsoft MVP status in Security (SIEM and XDR) – making him one of just ten Microsoft Security MVPs in the UK for SIEM & XDR, and the first-ever MVP in SCC’s history.  - [SCC appoints Robert Vassoyan as Chief Executive Officer](https://www.scc.com/scc-appoints-robert-vassoyan-as-chief-executive-officer/): European technology solutions and services provider SCC today announces the appointment of Robert Vassoyan as Chief Executive Officer, effective 1 September 2025. The appointment comes in a landmark year as SCC celebrates its 50th anniversary, marking five decades of growth, innovation, and customer focus.  - [SCC named as supplier on Crown Commercial Service’s Multifunctional Devices and Managed Print Services framework](https://www.scc.com/scc-named-as-supplier-on-crown-commercial-services-multifunctional-devices-and-managed-print-services-framework/): European technology solutions and services provider SCC has been named as a supplier on Crown Commercial Service’s (CCS) Multifunctional Devices, GovPrint Hardware, Managed Print Provision and Digital Workflow Software Services framework (RM6361). - [SCC acquires Grupo Omega, IT partner specialising in solutions and services](https://www.scc.com/scc-acquires-grupo-omega-it-partner-specialising-in-solutions-and-services/): European technology solutions and services providerSCC has acquired Spanish IT services provider Grupo Omega, bringing together two companies with  more than 30 years of history in the Spanish market. - [Microsoft’s Pricing Reset: Why Strategic Advisory from SCC Is Now Mission-Critical](https://www.scc.com/microsofts-pricing-reset-why-strategic-advisory-from-scc-is-now-mission-critical/): Microsoft has just redrawn the commercial landscape with its Online Services Pricing Consistency update - a bold move that shifts the focus from bulk buying to strategic cloud engagement. The old playbook of volume-based discounts? It’s officially retired. In its place, a new reality: value-driven pricing where adoption, consumption, and alignment with Microsoft’s ecosystem are the new currency. - [SCC Partners with Freshworks to Drive Innovation in ITSM and ESM Solutions Across the UK and Europe](https://www.scc.com/scc-partners-with-freshworks-to-drive-innovation-in-itsm-and-esm-solutions-across-the-uk-and-europe/): European technology solutions and services provider SCC today announced a strategic partnership with Freshworks Inc. (NASDAQ: FRSH), a leading provider of modern customer and employee engagement software. This partnership brings together SCC’s trusted enterprise delivery capabilities and Freshworks’ intuitive IT Service Management (ITSM) and Enterprise Service Management (ESM) solutions to support digital transformation initiatives across public and private sector organisations. - [SCC achieves Cisco Gold Provider status for Network Managed Services](https://www.scc.com/scc-achieves-cisco-gold-provider-status-for-network-managed-services/): European technology solutions and services provider SCC has been awarded Cisco Gold Provider status – the highest level of recognition available for partners delivering managed services. - [SCC named HPE UKIMEA Storage Partner of the Year 2025](https://www.scc.com/scc-named-hpe-ukimea-storage-partner-of-the-year-2025/): European technology solutions and services provider SCC has been named Hewlett Packard Enterprise (HPE) UKIMEA Storage Partner of the Year 2025, recognising its exceptional contribution to customer success and business growth across HPE’s storage portfolio. - [SCC’s Steve Smith Honoured with Community Engagement Award by LogicMonitor](https://www.scc.com/sccs-steve-smith-honoured-with-community-engagement-award-by-logicmonitor/): PRESS RELEASE - [Tech Nation reveals the UK’s most promising early-stage tech startups from every region](https://www.scc.com/tech-nation-reveals-the-uks-most-promising-early-stage-tech-startups-from-every-region/): FOR IMMEDIATE RELEASE: 28 May 2025 – LONDON. Tech Nation, part of Founders Forum Group, has today unveiled the eight finalists for its 2025 Rising Stars competition, the UK’s largest prize pitch competition for early-stage B2B startups. Its Rising Stars report, out today, details the 60 startups that pitched across the country’s regional heats. - [Pulsant to acquire two data centres from SCC](https://www.scc.com/pulsant-to-acquire-two-data-centres-from-scc/): Deal will include the acquisition of SCC data centres in Birmingham and Fareham, ensuring growth opportunities and long-term stability - [UK ultra athlete Alex Welch makes history with record-breaking win in arctic ultramarathon](https://www.scc.com/uk-ultra-athlete-alex-welch-makes-history-with-record-breaking-win-in-arctic-ultramarathon/): On his remarkable achievement, Alex Welch said: - [SCC expands green initiatives as part of long-term ESG strategy](https://www.scc.com/scc-expands-green-initiatives-as-part-of-long-term-esg-strategy/): New sustainability offerings reinforce SCC’s commitment to circular IT and carbon transparency - [The Rigby Foundation Inspiring Futures Programme](https://www.scc.com/the-rigby-foundation-inspiring-futures-programme/): As part of our 50th anniversary activities for the Rigby family’s business, we are delighted to announce the official launch of The Rigby Foundation's Inspiring Futures Programme, a ground-breaking social mobility project aimed at 11- to 25-year-olds from low-income backgrounds in the West Midlands. - [UK ultra athlete Alex Welch aims to make history in one of the world’s toughest arctic races](https://www.scc.com/uk-ultra-athlete-alex-welch-aims-to-make-history-in-one-of-the-worlds-toughest-arctic-races/): An intrepid and inspirational ultra athlete from the UK is preparing to take on one of the world’s toughest ultramarathons – the Beyond the Ultimate Arctic 2025 – between 18-22 February. Only 500 people have ever completed the five-day, 230km race, set across the snowfields, Arctic tundra and frozen lakes of Swedish Lapland – with temperatures as low as -40°C. - [SCC, The Rigby Foundation, and Generation UK join forces to tackle employment barriers in the tech sector](https://www.scc.com/scc-the-rigby-foundation-and-generation-uk-join-forces-to-tackle-employment-barriers-in-the-tech-sector/): SCC and The Rigby Foundation, the charitable trust of SCC’s parent organisation Rigby Group, has partnered with Generation UK to empower job seekers through the delivery of dedicated employability training days. - [Rigby Group celebrates 50 years of innovation, growth, global impact](https://www.scc.com/rigby-group-celebrates-50-years-of-innovation-growth-global-impact/): Rigby Group, Europe's largest private technology investor and one of the UK’s most successful family companies, is celebrating the 50th anniversary of a remarkable journey that has seen it grow from humble beginnings into a global business powerhouse.  - [Tech Nation Rising Stars](https://www.scc.com/tech-nation-rising-stars/): Applications open for Tech Nation’s rebooted Rising Stars competition offering £3 million for the UK’s most innovative early-stage start-ups. - [SCC secures a place on Government’s G-Cloud 14 Framework](https://www.scc.com/scc-secures-a-place-on-governments-g-cloud-14-framework/): Aston University has renamed its flagship digital research institute in honour of Sir Peter Rigby, one of the UK’s most respected and successful entrepreneurs and business leaders. - [SCC UK appoints Chief Operating Officer](https://www.scc.com/scc-uk-appoints-chief-operating-officer/): European technology solutions and services provider SCC has strengthened its senior leadership team with the appointment of Tom Dillon as its new Chief Operating Officer (COO). - [SCC Digital appoints Sales and Marketing Director](https://www.scc.com/scc-digital-appoints-sales-and-marketing-director/): European technology solutions and services provider SCC has appointed IT channel heavyweight Mark Halpin as Sales and Marketing Director of SCC Digital.  Mark left his role of CEO of CloudCoCo in April 2024, exiting the business he founded six years ago and led to becoming one of the UK’s fastest growing MSPs.  SCC Digital is the managed services arm of SCC, focused on providing a holistic approach to solving business challenges using IT solutions. - [SCC laptop donation tackles loneliness through digital inclusion](https://www.scc.com/scc-laptop-donation-tackles-loneliness-through-digital-inclusion/): SCC donates 70 refurbished laptops to leading loneliness charity WaveLength. European technology solutions and services provider SCC has partnered with WaveLength to help tackle loneliness through digital inclusion by donating 70 refurbished laptops. - [Aston University digital research institute to be renamed in honour of Sir Peter Rigby](https://www.scc.com/aston-university-digital-research-institute-to-be-renamed-in-honour-of-sir-peter-rigby/): Aston University has renamed its flagship digital research institute in honour of Sir Peter Rigby, one of the UK’s most respected and successful entrepreneurs and business leaders. - [ISG recognises SCC as a Rising Star in Managed End-user Technology Services in its ISG Provider Lens™ Future of Work Services 2024 U.K. Quadrant Report](https://www.scc.com/isg-provider-lens/): SCC named a Rising Star in the ISG Provider Lens™ Future of Work Services 2024 Quadrant Report for its Managed End-user Technology Services – Local Specialists. - [SCC and Prodaft seal cybersecurity partnership](https://www.scc.com/scc-and-prodaft-seal-cybersecurity-partnership/): SCC has unveiled a new partnership with cybersecurity specialist Prodaft in response to the rising threat of cybercrime. - [New name, same support: 4me rebrands as Xurrent](https://www.scc.com/new-name-same-support-4me-rebrands-as-xurrent/): SCC excited to continue its partnership and deep expertise as 4me becomes Xurrent - [Software ace Andy Dunbar joins SCC](https://www.scc.com/software-ace-andy-dunbar-joins-scc/): We are delighted to announce that Andy Dunbar has joined SCC as UK General Manager, Software. Andy joins us from SoftwareOne, where he served as the Software & Cloud Services Director for EMEA West & Africa, with the responsibility for the services business and near-shore deliver centres for the region. With 20 years of experience working with system integrators, ISVs, VARs, and vendors, Andy is well-equipped to lead SCC's Software-plus Services strategy. - [SCC recognised with Microsoft verified Managed XDR solution status ](https://www.scc.com/scc-recognised-with-microsoft-verified-managed-xdr-solution-status/): PRESS RELEASE - [Channel heavyweight Andy Wright rejoins SCC as UK Commercial Director](https://www.scc.com/channel-heavyweight-andy-wright-rejoins-scc-as-uk-commercial-director/): SCC makes two senior appointments as Amy Simpson promoted to Revenue Operations Director. - [Rigby Capital, Lombard and SCC, are delighted to have won Asset Finance Connect’s Environment Award 2024](https://www.scc.com/rigby-capital-lombard-and-scc-are-delighted-to-have-won-asset-finance-connects-environment-award-2024/): The collaboration which provides end-to-end technology services as a single ‘as-a service’ solution, enabling customers to invest in technology and reduce their electronic waste – was launched in November last year.  A key goal is to prevent over a million electronic devices such as company mobile phones and laptops from becoming landfill over the next five years. - [SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate](https://www.scc.com/scc-strengthens-its-microsoft-and-unified-communications-and-collaboration-portfolio-with-acquisition-of-resonate/): Microsoft Teams specialist Resonate will further enhance SCC’s managed services portfolio. - [M365 Copilot: Building The Business Case](https://www.scc.com/m365-copilot-building-the-business-case/): If you’re involved with IT and have begun to explore the possibilities of artificial intelligence, then you’ll probably already be aware of Microsoft Copilot. The AI assistant tool for a wide range of Microsoft products, including 365, Outlook, Bing and more, is transforming day-to-day work for a wide range of employees and job roles. As part of Microsoft’s early adopter programme for Copilot, we’ve rolled it out across a selection of our staff, and it’s been received extremely positively by experienced IT professionals and technological novices alike. - [SCC and Kodak Alaris join forces for end-to-end document processing and data solutions](https://www.scc.com/scc-and-kodak-alaris-partnering-for-comprehensive-scanning-data-capture-and-document-services/): SCC is delighted to confirm a new partnership with Kodak Alaris, a leading provider of information capture solutions. The partnership integrates the full range of SCC’s modern document services, and a range of products and services from Kodak Alaris, bringing information capture, storage, processing and utilisation together in a single end-to-end ecosystem. - [SCC Wins HP UK&I Printing Solutions Partner Of The Year](https://www.scc.com/scc-wins-hp-uki-printing-solutions-partner-of-the-year/): SCC has been crowned UK&I Printing Solutions Partner Of The Year by HP. The award was presented at the HP Amplify Partner Conference 2024 in Las Vegas. - [Cyber Case Study : Wilson James](https://www.scc.com/cyber-case-study-wilson-james/): "We are excited to have SCC as our trusted cybersecurity partner, benefiting from their ongoing investment in their Security Operations Centre. SCC's commitment to evolving their services and providing a strong defence for customers in a complex threat landscape gives us the confidence to move forward." - [SCC Pathfinders](https://www.scc.com/what-is-a-scc-pathfinder/): Understand how to improve your security posture with an SCC delivered SIEM Pathfinder using Microsoft tools - [SCC & Intel: Elevating Security and Productivity for the Future With Windows 11](https://www.scc.com/scc-intel-elevating-security-and-productivity-for-the-future-with-windows-11/): The success of your business depends overwhelmingly on two factors: security and productivity. While technology is constantly evolving to meet the changing demands of our world, our tried-and-trusted applications soon reach the end of their lifespan. - [SCC OPENS NEW SECURITY OPERATIONS CENTRE IN BIRMINGHAM TO SUPPORT CONTINUED GROWTH](https://www.scc.com/scc-opens-new-security-operations-centre-in-birmingham-to-support-continued-growth/): PRESS RELEASE - [SCC AI-Powered MXDR](https://www.scc.com/scc-ai-powered-mxdr/): Our MXDR service, powered by SCC’s Aegis platform and our security operations team, offers round-the-clock protection across your entire estate. - [SCC & iboss announce a strategic partnership to offer Zero-Trust services in the UK](https://www.scc.com/scc-and-iboss-announce-strategic-partnership/): We are happy to announce SCC is forging a dynamic partnership with iboss, a recognised leader in cloud security. In the ever-evolving landscape of cloud-first environments, SCC understands the importance of robust security measures for businesses. With this partnership, we are delighted to introduce a groundbreaking Zero Trust service designed to fortify your data, systems, applications, and users against evolving threats. - [SCC Joins Microsoft Intelligent Security Association](https://www.scc.com/scc-joins-microsoft-intelligent-security-association/): PRESS RELEASE - [SCC CREST Accreditation](https://www.scc.com/scc-crest-accreditation/): PRESS RELEASE - [SCC NAMED AS A SUPPLIER ON COMIT 3 FRAMEWORK](https://www.scc.com/scc-named-as-a-supplier-on-comit-3-framework/): European technology solutions and services firm SCC has been named as a supplier on the HealthTrust Europe (HTE) Information Communication Technology (ICT) Solutions 3 Framework (ComIT 3 – Complete IT) for the provision of enterprise level ICT solutions to public sector organisations in the UK. - [SCC NAMED AS A SUPPLIER ON CCS CLOUD COMPUTE 2 FRAMEWORK](https://www.scc.com/scc-named-as-a-supplier-on-ccs-cloud-compute-2-framework/): European technology solutions and services firm SCC has been named as a supplier on Crown Commercial Service’s Cloud Compute 2 framework, further extending its service offering to the public sector. - [SCC Celebrates Prestigious “Enterprise Networking & Meraki Partner of the Year” Award at Cisco Partner Summit 2023](https://www.scc.com/scc-celebrates-prestigious-enterprise-networking-meraki-partner-of-the-year-award-at-cisco-partner-summit-2023/): SCC has proudly been recognised as the "UK&I Enterprise Networking & Meraki Partner of the Year" award at the Cisco Partner Summit 2023, reflecting SCC's innovative approach and strategic alignment with Cisco's vision. Mark Porter, SCC Alliance Manager, and Phil Brown, SCC UK Commercial Director, proudly accepted the award in Miami, acknowledging the company's dedication to delivering exceptional customer outcomes and driving growth in the technology sector. - [SCC & Logitech Sight: Making Meetings More Inclusive In The Hybrid World](https://www.scc.com/scc-logitech-sight-making-meetings-more-inclusive-in-the-hybrid-world/): That’s why SCC has partnered with Logitech to present the most equitable solution yet. Designed for medium-to-large rooms, Logitech Sight brings all participants closer together - no matter where they are. - [Wrapping Up Cybersecurity Awareness Month: SCC’s Commitment to Cybersecurity and Diversity ](https://www.scc.com/wrapping-up-cybersecurity-awareness-month-sccs-commitment-to-cybersecurity-and-diversity/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [SCC & Zoom: Connecting Healthcare Organisations](https://www.scc.com/scc-zoom-connecting-healthcare-organisations/): Success is all about creating meaningful connections. However, when you're constantly juggling different tools to deliver the optimum patient experience, it can be exhausting for everyone – colleagues and patients alike. - [SCC & EPOS IMPACT 1000 Series: Protect Your Brain in the New Open Office](https://www.scc.com/scc-epos-impact-1000-series-protect-your-brain-in-the-new-open-office/): In the dynamic environment of an open office, it’s no secret that our brains are constantly challenged by external stimuli. That’s why SCC are partnering with audio-visual giants EPOS once more - to present the new IMPACT 1000 headset series. - [SCC have earned the Microsoft Modernise Endpoints Advanced Specialisation](https://www.scc.com/scc-have-earned-the-microsoft-modernise-endpoints-advanced-specialisation/): As the hybrid working model becomes more firmly established in the modern workplace, the need for secure management of an organisation’s resources across multiple devices has never been more critical. - [SCC named as a supplier on CCS TePAS 2 Framework](https://www.scc.com/scc-named-as-a-supplier-on-ccs-tepas-2-framework/): European technology solutions and services firm SCC has been named as a supplier on Crown Commercial Service’s Technology Products and Associated Services 2 (TePAS 2) framework, further extending its service offering to the public sector. - [SCC Shares Our Commitment to Growing Global Cybersecurity Success during Cybersecurity Awareness Month 2023  ](https://www.scc.com/scc-shares-our-commitment-to-growing-global-cybersecurity-success-during-cybersecurity-awareness-month-2023/): Now in its 20th year, Cybersecurity Awareness Month highlights the growing importance of cybersecurity in our daily lives and encourages individuals and organisations to take important cybersecurity steps to stay safe online.    - [Welcome to Women in Cyber at SCC](https://www.scc.com/welcome-to-women-in-cyber-at-scc/): SCC Support Women in Cyber - [Demystifying NHS23 – Unlocking the Power of Microsoft 365 for the NHS ](https://www.scc.com/demystifying-nhs23-unlocking-the-power-of-microsoft-365-for-the-nhs/): The new extension of the licensing into security has many benefits for the NHS England. In an era of ever-increasing cyber-attacks, the agreement will enable NHS organisations to utilise beneficial capabilities around threat protection, data governance and compliance that will strengthen the cyber-resilience of the NHS.  - [SCC expands capability in digital transformation services with majority investment in Nimble](https://www.scc.com/scc-expands-capability-in-digital-transformation-services-with-majority-investment-in-nimble/): European technology solutions and services firm SCC has signalled its further intention to become a leader in the digital transformation services world with a majority investment in Nimble, a UK-based, 150-person digital engineering consultancy headquartered in Sheffield. - [SCC have become an affiliate member of West Midlands Cyber Resilience Centre ](https://www.scc.com/scc-have-become-an-affiliate-member-of-west-midlands-cyber-resilience-centre/): We’re thrilled to announce that SCC has become an affiliate member of the West Midlands Cyber Resilience Centre (WMCRC).   - [SCC & EPOS: Stay Professional From Anywhere with EPOS IMPACT 5000T Series](https://www.scc.com/scc-epos-stay-professional-from-anywhere-with-epos-impact-5000t-series/): Energetic call centre or office environments can be exciting places to work - but can also take its toll on the energy levels of your employees. Many professionals spend much of their day at or around their desks talking to customers, and need an audio solution that keeps them on task. - [SCC launches new Scotland HQ and growth target](https://www.scc.com/scc-launches-new-scotland-hq-and-growth-target/): SCC, the international IT solutions provider, which employs 44 people in Scotland, has invested £100,000+ in new Scotland headquarters, located at Interchange Business Park in Livingston. - [Why now is the time to upgrade to Windows 11](https://www.scc.com/why-now-is-the-time-to-upgrade-to-windows-11/): Moving to Windows 11 now, rather than waiting reduces risk – the step change between Windows 10 today and Windows 11 is relatively small, but as features are added to Windows 11, that gap is likely to increase dramatically turning a simple, easily planned step-up today into a major upgrade headache in the future, and one that businesses will be compelled to do at speed. - [SCC & Logitech: Fit Out Small Spaces For The Future Of Video Conferencing](https://www.scc.com/scc-logitech-fit-out-small-spaces-for-the-future-of-video-conferencing/): Welcome to the new era of work post-pandemic, where hybrid working is the new norm. - [SCC shortlisted at the CRN Channel Awards 2023](https://www.scc.com/scc-shortlisted-at-the-crn-channel-awards-2023/): We’re thrilled to announce that SCC has been shortlisted in the MSP of the Year and Reseller of the Year (£200m+) categories at the CRN Channel Awards 2023. - [SCC installs 737kWp PV to supply Birmingham data centre with Conrad Energy](https://www.scc.com/scc-installs-737kwp-pv-to-supply-birmingham-data-centre-with-conrad-energy/): SCC, the leading international IT solutions provider, today announced a partnership with Conrad Energy, a global provider of renewable energy solutions, to install solar panels at its flagship CV1 data centre facility in Birmingham. The move is part of SCC's commitment to sustainability and reducing its carbon footprint. - [Supporting our Armed Forces: SCC and the Armed Forces Covenant](https://www.scc.com/supporting-our-armed-forces-scc-and-the-armed-forces-covenant/): We are proud to announce SCC's continued commitment to supporting the Armed Forces Covenant, a program based on social responsibility that British businesses can sign up to, demonstrating their dedication to the welfare of military veterans and active serving military reservists in employment within the UK. - [SCC & CHERRY: Empower The Next Generation of Learners](https://www.scc.com/scc-cherry-empower-the-next-generation-of-learners/): From social media and digital courses, to smart whiteboards and tablets, there’s no doubt that technology is changing the way we learn for the better. And while the face of education looks quite different than before, the choice in quality equipment has stood the test of time. - [SCC named as supplier on CCS Network Services 3 Framework](https://www.scc.com/scc-named-as-supplier-on-ccs-network-services-3-framework/): SCC, the leading international IT solutions provider, has been named as a supplier on Crown Commercial Service’s Network Services 3 framework, further extending its service offering to the public sector. - [Taste The Future of Collaboration with SCC and Cisco](https://www.scc.com/taste-the-future-of-collaboration-with-scc-and-cisco/) - [SCC & Intel: The Computing Foundation For Building Your Business](https://www.scc.com/scc-intel-the-computing-foundation-for-building-your-business/): Hybrid and remote working is here to stay. That's why choosing the right laptop and computer fleet has never been more crucial for businesses. After all, computers are more than just devices for getting work done – they're now our lifeline for communication with both employees and customers alike. - [SCC & APC: Powering Remote and Sustainable IT Systems Everywhere](https://www.scc.com/scc-apc-powering-remote-and-sustainable-it-systems-everywhere/): As industry leaders in power and cooling, it's no wonder that APC by Schneider Electric are now joining forces with SCC to up level the world of IT infrastructure once more. - [SCC breaks Guinness World Records™ title for the Largest Human Image of a Chequered Flag](https://www.scc.com/scc-breaks-guinness-world-records-title-for-the-largest-human-image-of-a-chequered-flag/): On May 11th, SCC entered the history books by breaking the Guinness World Records™ title for the Largest Human Image of a Chequered Flag. - [SCC and CASBA charity partnership](https://www.scc.com/scc-and-casba-charity-partnership/): SCC’s commitment to inclusivity and supporting our local communities continues with a grant of £1,000 and a donation of IT equipment to support the work of CASBA – a Birmingham-based charity that provides advocacy to people with learning disabilities. - [SCC named FY23 Partner of the Year for UK&I by Veritas](https://www.scc.com/scc-named-fy23-partner-of-the-year-for-uki-by-veritas/): SCC has been named FY23 Partner of the Year for UK&I by Veritas. - [HP & Poly: Simplify Your Hybrid Setup](https://www.scc.com/hp-poly-simplify-your-hybrid-setup/): Ever found that your teammates couldn’t hear you on a call, or asked what the noise was in the background? You’re certainly not alone. - [SCC and SER partner to offer AI-powered Intelligent Content Automation](https://www.scc.com/scc-and-ser-partner-to-offer-ai-powered-intelligent-content-automation/): This landmark partnership will bring SER’s Intelligent Content Automation platform Doxis to SCC customers and organisations in UK to transform the way businesses manage documents and associated workflows to support their Digital Transformation process. - [SCC demonstrates its commitment to a greener future by achieving the elite Cisco Environmental Sustainability Specialisation](https://www.scc.com/scc-demonstrates-its-commitment-to-a-greener-future-by-achieving-the-elite-cisco-environmental-sustainability-specialisation/): This prestigious accreditation showcases SCC's pledge work alongside Cisco to promote and implement environmentally responsible practices within its operations and services whilst also supporting customers achieve their sustainability goals. The Cisco Environmental Sustainability Specialisation recognises partners who have demonstrated exceptional proficiency in developing and delivering innovative, sustainable solutions for their clients. The specialisation is a testament to SCC's commitment to adopting and promoting environmentally friendly practices in its daily operations, contributing to a greener and more sustainable future for all. Mark Porter, Alliance Manager at SCC, commented on the achievement, saying, "We are honoured to be awarded the Cisco Environmental Sustainability Specialisation. This recognition highlights our dedication to providing our Cisco clients with sustainable solutions that not only benefit their business operations but also contribute to a better, greener environment. We look forward to continuing our work alongside Cisco to create a more sustainable future for our industry." By achieving this specialisation, SCC has demonstrated its commitment to: - [Aston University and SCC establish strategic partnership in digital innovation](https://www.scc.com/aston-university-and-scc-establish-strategic-partnership-in-digital-innovation/): SCC, a leading technology solutions provider, and Aston University, a renowned university focused on science, technology and enterprise, are proud to announce their partnership in exploring the future of digital technologies and digital skills through the new Aston Digital Futures Institute (ADFI) and the Aston Health Services Hub. As digital technologies continue to revolutionise every aspect of our lives, it is crucial to stay at the forefront of innovation to fully understand the potential impact it can have on society. The Aston Digital Futures Institute (ADFI), led by Aston University, aims to drive high impact research in digital technologies and create innovative solutions that transform industries and improve business and lives. SCC is excited to be a part of this initiative and is committed to leveraging its expertise and resources to support the programme. As part of the partnership, SCC will be contributing industry expertise to the research programme in the areas of data analytics, cloud computing, cybersecurity and digital transformation. The newly announced strategic partnership in Birmingham is also set to deliver training programmes for students and professionals in digital skills and emerging technologies, with a focus on health and digital innovation across a range of priority industry sectors in West Midlands. Under the new partnership, Aston University and SCC will work together to identify additional areas of interest, including the potential of establishing a joint Digital Skills Academy to develop and implement training programmes for students, professionals and community in digital skills and emerging technologies to address the digital skills gap and improve digital inclusion. SCC has also joined Aston University’s Computer Science Industry Club, an exclusive network of partners, leading academics and switched-on students who work together to drive ambition and inspire progress. Professor Aleks Subic, Vice-Chancellor & Chief Executive at Aston University, said: “I am delighted that we have established a strategic partnership with a leading UK technology company SCC to drive digital innovation in Birmingham and the region. “As a significant local business with international reach, SCC shares much in common with Aston University as we are both focused on creating positive socio-economic transformations through digital innovation. Through our strategic partnership, Aston University and SCC will work together to develop new innovative digital solutions in healthcare and other application areas and address the significant digital skills gap in our society by potentially developing a joint Digital Skills Academy for Birmingham and West Midlands.” Sir Peter Rigby, Founder and Chairman of SCC, said: “This partnership with Aston University is the latest in SCC’s commitment to driving innovation across a range of new technologies and practical applications. Our combined knowledge, experience, and expertise will create positive outcomes and provide tangible benefits to businesses, public sector organisations, and communities. “Through partnering with Aston University, we will be led by real-world challenges and opportunities to deliver better digital solutions – with an immediate focus on healthcare, industry 4.0 and delivering digital skills in partnership with the SCC Academy.” Daniel Cartter, Head of Innovation at SCC, who is leading the partnership, added: “We are thrilled to be partnering with Aston University on this important program. Digital technologies are transforming the world around us, and it is crucial that we help our customers understand the impact they will have on society. Our collaboration with Aston University will help us to gain deeper insights into the future of digital technologies and develop innovative solutions that can address the challenges of the digital age.” - [SCC acquires Vohkus](https://www.scc.com/scc-acquires-vohkus/): SCC has acquired £100m turnover IT reseller Vohkus for an undisclosed fee. It is the first acquisition since SCC announced a £300m technology investment programme to underpin its continued growth, targeting significant purchases in a multi-year strategy aimed at consolidating the company’s position as Europe’s largest private investor in technology. Vohkus, based in Fareham, is an established IT product reseller, with 160 employees serving customers across the United Kingdom since 2001. Key to the acquisition is SCC and Vohkus’ shared values and entrepreneurial spirit, with a strong focus on people- and customer-centricity. The acquisition represents an opportunity for SCC to scale its presence in the country and to bring its broad range of product and services offerings to Vohkus customers. SCC also gains a talented and experienced team of professionals recognised for delivering best-in-class customer service. Vohkus co-founder, Ritchie Sharma, will retire from the company, with Frank O’Leary (co-founder), Lance Forster, Ian Hounsome, and Graham Gaut guiding the business day-to-day. James Rigby, SCC CEO, said: “Vohkus prides itself on creating long-term trusted relationships with its people and its customers. It was apparent from our first conversation that Vohkus shares our strong entrepreneurial culture, with exceptional customer experiences at the heart of everything it does. The long tenure of Vohkus’s people and the talent it has within its growing services business will add tremendous value to SCC. In return, we can help scale Vohkus as part of the SCC family.” Adam Clark, Chief Revenue Officer at SCC, said: “I’d like to offer a warm welcome to the Vohkus team and customers as we embark on this exciting journey together. This deal offers a platform for Vohkus to leverage SCC’s in-house services capability, providing both scale and market-leading capability in support of customers’ complex transformation initiatives. Like SCC, Vohkus has a strong partner eco-system, long-serving staff, and enduring customer relationships. The opportunity to grow together is massive.” Frank O’Leary, co-founder at Vohkus, said: “This is a pivotal moment for Vohkus. It represents significant opportunity to strengthen our product business further while significantly expanding our services offerings. This will be to the great benefit of our customers, many of which are currently undergoing major IT transformations. It is also a terrific opportunity for our team to be part of a large ecosystem, delivering even more business value to customers.” - [AMD Ryzen™ 6000: Sustainable Products to Protect the Planet](https://www.scc.com/amd-ryzen-6000-sustainable-products-to-protect-the-planet/): AMD has long been a leader in sustainable technology. They believe it’s their duty to help protect the planet by providing companies with energy-saving solutions and reducing their greenhouse gas (GHG) emissions. And they’ve built a proven track record with well over 25 years of public reporting to back up their mission. Now, SCC and AMD have partnered to deliver the incredible range of Ryzen™ products whilst prioritising the sustainability of their technology. - [SCC & EPOS: Upgrade Your Meeting Experience with EXPAND Vision 5](https://www.scc.com/scc-epos-upgrade-your-meeting-experience-with-expand-vision-5/): For organizations in need of a savvy tech set up to complement a small or medium-sized meeting room, EPOS has the answer. The EXPAND Vision 5 all-in-one video bar takes video conferencing to the next level. Combining speakers, a camera, a microphone, and compute, this device is the future of hybrid working tech. SCC and EPOS have partnered to deliver this all-in-one video bar, built using their flagship EPOS BrainAdapt™ technology. Designed to help the brain stay focused while in hybrid meetings, it’s time to supercharge productivity on either side of the video call. - [SCC awarded Diamond Partner Status with RingCentral](https://www.scc.com/scc-awarded-diamond-partner-status-with-ringcentral/): As a RingCentral Reach™ Diamond Partner, SCC is among a select few RingCentral partners globally to earn this distinction. That means we have the relationships and expertise to smoothly handle your RingCentral migration from start to finish. When it comes to helping you move your communications to the cloud, we are the best of the best, and have the experience to design the perfect cloud solution for your needs. - [Cisco Live 2023 Synopsis](https://www.scc.com/cisco-live-2023-synopsis/): Last week, a group of SCC's business representatives were fortunate to attend Cisco's flagship European event in the beautiful city of Amsterdam. During this event, attendees had the opportunity to spend time with key Cisco executives, partners and customers while exploring the event's main themes, which were based on: Simplicity, Security, and Sustainability. Simplicity was a central theme throughout the event, with Cisco rationalising their product portfolio including integrating ThousandEyes and simplifying their industrial IoT offering. Additionally, Cisco's SD-WAN offering has been further developed, and there was a deeper focus on AI automation and threat intelligence. Security was a prominent topic, Cisco demonstrated how they are simplifying deployment, management, and visibility through telemetry across the end-to-end architecture. This includes everything from firewalls to connectivity, Risk-Based authentication, enterprise ready Single Sign-on, secure SD-WAN, multi-cloud, plus threat detection and response, which can be seen through Cisco Security Cloud. By providing organisations with the ability to understand business risk with application security and cybersecurity readiness reporting, Cisco is delivering real business use cases. Finally, Sustainability, with Cisco's commitment to achieving net-zero emissions by 2025. This included offering refurbish, reuse, and recycling programs as well as illustrative energy-saving calculators to show tangible cost savings for customers. It's also worth noting that vendors in the World of Solutions space did not offer plastic or unnecessary give-aways, demonstrating a conscious effort to support sustainability throughout the event. During the 'Women of Impact' sessions that I attended, individuals from Cisco, partners, and customers shared their experiences and perspectives on how we can attract, retain, and support diverse talent. It was eye-opening to learn that, out of the 15,000 attendees at Cisco Live, only 3% were women! A diverse workforce brings together individuals with unique perspectives, experiences, and backgrounds, which can lead to more creative and innovative solutions to business challenges, we all have a responsibility to nurture the talent pool and build a diverse workforce. I received valuable feedback from some of the other attendees from SCC, including Pedro Geromin, Matt Walker, and Loic Jones. They all expressed agreement that investing quality time in getting to know colleagues and customers was a significant advantage and as a result numerous ideas and thoughts have emerged to drive Cisco solutions, penetrate new accounts, and enhance collaboration with existing clients Matt highlighted Cisco's major focus on sustainability that would be particularly beneficial for SCC, especially in Public Sector. Meanwhile, Loic noted despite sometimes having a higher price point, Cisco offers an end-to-end secure experience that effectively supports hybrid work. He was also impressed with Cisco's sustainability initiatives and IoT use-case examples, including Penn1 in New York, where we had the opportunity to take a full VR tour. Pedro, on the other hand, approached the event from a technical standpoint, taking onboard Cisco's clear messaging and vision for the future, as well as providing roadmaps and updates on all the areas and technologies Cisco offers. Overall, the Cisco Live event provided a valuable opportunity to learn about Cisco's latest developments and strategies, while also connecting with key players in the industry. - [City of Birmingham Symphony Orchestra announces SCC as new Principal Sponsor](https://www.scc.com/city-of-birmingham-symphony-orchestra-announces-scc-as-new-principal-sponsor/): SCC is delighted to announce that we have become the City of Birmingham Symphony Orchestra (CBSO)'s new Principal Sponsor. As a local business with international reach, family-owned SCC shares much in common with the CBSO. Its Birmingham heritage includes employment of over 50,000 local people and millions of pounds invested in charitable causes and regeneration schemes over the past 48 years. The three-year agreement includes support of £100,000 a year, aligning with the orchestra’s Sound of the Future campaign, and will see audience development opportunities for SCC staff including concert experiences and hospitality. CBSO musicians will also perform at SCC venues and locations throughout the sponsorship period, bringing music to new and diverse audiences across the UK and France. The CBSO’s Sound of the Future campaign aims to raise £12.5 million over five years, culminating in 2025. The campaign has enabled the CBSO to continue enriching people’s lives with music despite the challenging circumstances, and weather the pandemic in the best possible artistic and financial shape. The CBSO is about to launch the ‘transformational’ stage of the campaign, which will reinvigorate the way it works so that it can make an even bigger contribution to West Midlands cultural life in its second century. The gift will be a leadership gift for the next stage of the campaign. Sir Peter Rigby, Founder and Chairman of SCC, says: “I am immensely proud to announce SCC’s Principal Sponsorship of the CBSO, which has offered so many opportunities and so much enjoyment to local people and international audiences for more than 100 years. This is a partnership that can be shared by our people at SCC, throughout the City of Birmingham, and internationally. SCC and the CBSO are two prominent organisations in Birmingham, with a long history and shared passion for community engagement. I am looking forward to seeing what we can achieve together.” Chief Executive of the CBSO, Stephen Maddock OBE, adds: “This is an imaginative partnership between two outstanding and long-established Birmingham organisations. Both SCC and the CBSO are committed to promoting our home city, and this new sponsorship will provide outstanding opportunities for SCC staff and clients to experience world-class music-making from the CBSO on a regular basis. I am hugely grateful to Sir Peter Rigby for his generosity and vision in making this new partnership a reality.” - [SCC and HP plant 500 trees in sustainability drive with Forestry England](https://www.scc.com/scc-and-hp-plant-500-trees-in-sustainability-drive-with-forestry-england/): SCC and HP Inc. have planted 500 trees in New Forest National Park, in partnership with Forestry England. Senior leadership from the international IT solutions firm and its long-term vendor partner invited colleagues to join them at the specially arranged Tree Planting Day on Tuesday, 7 February 2023. As part of SCC’s ongoing commitment to global sustainability and HP’s Climate Action Goals, the event included talks from experts at Forestry England and HP on the importance of biodiversity and forests. To date, HP has planted more than 60,000 trees in the UK and Ireland (UK&I), with more planned this Spring planting season. These local initiatives contribute to HP’s global target of planting 1 million trees in 2023. As one of the few companies in the world to achieve a zero-deforestation goal for the sourcing of its own brand paper and packaging, HP’s Climate Action Goals include achieving net zero greenhouse gas (GHG) emissions across the HP value chain by 2040, reducing HP value chain GHG emissions 50% by 2030, and reaching carbon neutrality and zero waste in HP operations by 2025. Among the Tree Planting Day volunteers from HP was UK&I Channel Director Neil MacDonald. He said: “We all have a critical role to play in protecting our planet, and it requires collaborative action. Our work through the HP Amplify Impact partner programme is a good example of how we can drive partnership and sustainable impact at scale. Today, we’re thrilled to be going beyond the Amplify Impact programme by partnering with SCC on a volunteering tree planting initiative. Restoring and protecting the world’s tree and forests will be crucial in the battle against climate change and Britain’s declining biodiversity. We’re committed to ensuring a forest positive future in the right way, by partnering with experts in reforestation like Forestry England to maintain and enhance a local area’s existing natural biodiversity.” Paul Southall, Head of Sustainability at Rigby Group, SCC’s parent company, also took part in the Tree Planting Day. He said: “We’re delighted to have partnered with HP and Forestry England in support of this wonderful cause, which provided an opportunity to directly contribute to the UK’s reforestation journey. “Not only that, but the opportunity to learn from expert speakers on biodiversity was fascinating and concerning in equal measures. The UK is in the bottom 10% globally for biodiversity and restoring the UK’s tree coverage is essential to improving biodiversity levels and the country’s ability to reach net zero. “It’s important that companies like SCC and HP continue to take their responsibility to sustainability and the environment seriously, and keep setting and meeting ambitious targets such as HP’s Climate Action Goals.” Forestry England has a long history of growing, shaping, and caring for the nation’s forests, and currently cares for over 1,500 forests across the UK. A spokesperson for the land manager said: “With corporate partnership support, we’re able to plant more trees, which is a vital tool in addressing the climate and ecological emergencies. Planting trees is one of the most effective ways of removing carbon from the atmosphere and will enhance habitats to support wildlife and provide cleaner air to benefit local communities. Over the coming years, these trees planted in the New Forest will be looked after by Forestry England’s local team of experts to help them reach their full potential. We are grateful for HP and SCC’s support today and being part of the solution that really makes a difference.” - [Bluelight Partnership from Toughbook and SCC to address emergency service mobility challenges](https://www.scc.com/bluelight-partnership-from-toughbook-and-scc-to-address-emergency-service-mobility-challenges/): Panasonic TOUGHBOOK and SCC announced a Bluelight Partnership to deliver tailored mobile computing solutions to address the evolving needs of the UK’s Emergency Services. With a wealth of experience serving the UK’s Emergency Services and an already established successful working relationship, Panasonic TOUGHBOOK and SCC will be forging a closer partnership to develop ESN-ready solutions using Panasonic’s highly modular rugged mobile computing solutions and dedicated wrap-around support services. “Panasonic TOUGHBOOK has a wealth of experience in assisting emergency services with rugged mobile computing notebook, tablet and handheld devices that can transform the way that teams operate,” said Peter Thomas, Vertical Strategy Manager, Public Sector Europe at Panasonic Mobile Solutions Business. “This includes ESN-ready Mobile Data Terminals for the fire and ambulance services, demountable devices for firefighters to access critical safety and rescue information and tablets to help police officers spend more time in their communities and less time on administration in the office. Our partnership with SCC will bring us even closer to this sector, with their understanding of the support and wider services required by the Emergency Services allowing us to develop more specialist solutions for this sector.” Chris Jump, Branch Manager for Police, Central Government and Defence at SCC added: “The combination of Panasonic TOUGHBOOK’s reliable mobile computing technology and SCC’s proven wrap around services, such as Break/Fix, onsite repair services, specialist installation and innovative As a Service solutions already makes us a powerful IT partnership for the Emergency Services. This closer working relationship allows us to build on that success by developing innovative new ESN-ready solutions as the new network comes online.” For more information about Panasonic TOUGHBOOK emergency service solutions, click here. - [SCC joins circle of Official Supporters of the Paris 2024 Olympic and Paralympic Games Organisation Committee](https://www.scc.com/the-2024-olympics-paralympics-in-paris-france/): SCC France announces its collaboration with the Paris 2024 Olympic and Paralympic Games Organising Committee. As a partner of one of the most significant sporting events ever organised in France, SCC will demonstrate its expertise by managing the procurement and supply of IT, AV, print and mobile equipment as well as the associated delivery, installation and maintenance services. SCC France will also ensure that all the equipment is redistrubted after the event, guaranteeing a second life for the devices and contributing to the committee's ambitions in terms of digital responsibility and the circular economy. - [SCC and NDNA](https://www.scc.com/scc-and-ndna/): SCC provides a dedicated proactive account management for all NDNA customers, with aligned contacts who are responsible for the strategic and day-to-day management of accounts. This dedicated account management is specifically aligned to our UK education customers and therefore understands the critical nature of service delivery within the sector and have awareness and knowledge of the challenges faced by each sector and ongoing national education strategies and programmes. - [Happy Anniversary Antoinette](https://www.scc.com/happy-anniversary-antoinette/): Today, Antoinette Smedley-Walsh celebrates her 35th anniversary with SCC. We caught up with Antoinette to find out why she joined our business, what she’s enjoyed the most in her career so far, and what makes her stay... “When I started on 4 January 1988, we were a very different type and style of business,” Antoinette explained. “We were very much supply chain focussed, which is still fundamental to us, although we’ve got a much broader range of services and opportunities to offer our customers.” Starting off as our London branch manager, Antoinette has been involved in securing some of our biggest contracts, often working alongside our founder, Sir Peter Rigby. “I remember dealing with Hong Kong and Shanghai Bank, before it was merged with Midlands, which then became HSBC, winning the Centrica contract (which included British Gas Supply & Exploration, The AA and Goldfish as part of the group) and being part of the team responsible for securing, and renewing, our British Airways contract multiple times – a customer who has been with us for over 25 years.” More recently, Antoinette was part of the team involved in securing our Manchester Airport Group contract and is currently working alongside our healthcare division, supporting the work to evolve our healthcare deliverables and deepen SCC’s healthcare customer relationships, by putting our customer first, and delivering innovative, agile, technology solutions to help meet the needs of healthcare professionals in delivering positive patient outcomes. “I remember looking at both SCC and Computacenter at the time, and it was the family-run business and values that appealed more,” Antoinette told us. “At that time, being the only woman in the room was nothing unusual, but I always found that as long as you showed that you’ve earned the right to be there, then being a woman in the IT industry, especially at SCC, has never held me back.”. Pinpointing her proudest moment proves a bit too tough, although Antoinette’s involvement in supporting our business to grow and diversify is definitely high on the list. “Added Value Sales (AVS) – the precursor to our Professional and Managed Services divisions – was where the water was tested and we found and evolved our service feet,” Antoinette said. “We saw the need for break-fix engineering, technical support, and slowly, but surely, we evolved, bringing on board people who had the expertise that we needed. “And, from that initial hub of services, Professional and Managed Services was evolved with all its different disciplines, and our continually growing teams of very capable people who deliver all of the complex outcomes that both our Corporate and Public Sector customers and their evolving IT landscapes demand, and I feel very fortunate and privileged to have been involved.” During her 36th year with us, as well as supporting our healthcare division’s evolution, Antoinette will also continue her focus on meaningful business development and customer engagement. “We have so much to offer as a business, including our improved supply chain, improved software and asset management, licensing, together with what our Cyber and Hyperscale teams are doing,” Antoinette explained. “I’ve always had a customer-facing role, so engaging with the customer, understanding their needs, and becoming their trusted adviser, is what really matters.” When Antoinette’s not at work, her five grandchildren keep her out of mischief, along with her passion for birds of prey – she’s a trained falconer who specialises in owls. “Whether it’s your personal family or your work family, there are occasional disagreements,” Antoinette explained. “If you’ve got brothers and sisters, we all know how easy it is to fall out. However, there have always been far more positive than negative experiences, which is why I’ve stayed with SCC for so long. I’m particularly proud of our family values, because for me, it’s all about teamwork. That’s what achieves the best outcomes. And, while our business has had its ups and downs, I think SCC is now better than it’s ever been.” Thanks, Antoinette, for your ongoing contribution and commitment to our customers and colleagues. - [SCC unveils £300m M&A strategy](https://www.scc.com/scc-unveils-300m-ma-strategy/): SCC is set to launch a £300m technology investment programme to underpin its continued growth, targeting significant purchases in a multi-year strategy aimed at consolidating the company’s position as Europe’s largest private investor in Technology. Following a highly successful start to the financial year that leaves the company expecting to achieve sales of £2.9bn in 2022/2023, the targeted M&A campaign will see SCC acquire and invest in relevant organisations across its territories in the UK, France and Spain. With significant recent organic investments in new areas of operation including Data, Cyber and Hyperscale already helping deliver record results in 2021/2022, SCC and Rigby Group will launch a five year acquisition strategy over the coming months to further expand the family-owned company’s position in the technology market. To fund the investment programme, the Rigby family has committed £200m of equity and £100m of debt to SCC over the next five years to fuel M&A. A further £150m of equity will meanwhile support further technology investments - under the banner of Rigby Technology Investments - over the coming five year period. A new Head of Corporate Development & Strategy for SCC EMEA will join in January to assist in the planning and delivery of the planned M&A activity, with significant announcements expected throughout 2023. James Rigby, SCC CEO and Co-CEO of Rigby Group said: “Whilst we are entering more challenging economic times, SCC is committed to a sustained multi-generational vision, and over the coming years we intend to leverage the strength of our long-term private company positioning and decision making to not only strengthen existing operations, but to also broaden our capabilities. “We are looking to make a series of investments in the UK and Europe that will enhance our client offering with an array of rich new services to further underline SCC’s standing in the sector.” Rigby Group Co-CEO Steve Rigby commented: “Technology, with SCC at its heart, has always and will always be the core component of Rigby Group’s operations, and the Rigby family’s commitment to SCC as our single most important asset remains as the cornerstone of our strategy. Utilising a combination of significant cash resources and available banking facilities, over the next several years we are committed to investing over £500m to further support Rigby’s development with the very clear intention of cementing our position as the largest private investor in the European Technology space.” - [SCC awarded ElitePlus status with Juniper Networks](https://www.scc.com/scc-awarded-eliteplus-status-with-juniper-networks/): SCC are extremely pleased to announce we have achieved ElitePlus status with Juniper Networks. This demonstrates our commitment to always offering our customers market leading technology. We are really excited to work with such a forward-thinking vendor and achieve success together in this new partnership. Matt Walker, General Manager for Networking states: “As part of our 5 year strategy we decided to look at the market to see which vendors would enable our go to market and allow us to drive expansion of our networking business. Juniper was an obvious choice because of the relevancy of their portfolio to our customer base. Gartner rank them top in the magic quadrant for Wired and Wireless networking, so having this in our portfolio will allow us to provide greater choice to our customers.” Find out more about SCC’s Network and Communications. - [SCC named on CCS Big Data and Analytics Agreement](https://www.scc.com/scc-named-on-ccs-big-data-and-analytics-agreement/): SCC has been awarded a Framework Contract for Lot 2 on the agreement, which offers commercial off-the-shelf (COTS) software specifically for big data and analytics capabilities to Public Sector organisations. This includes: - [British IT company becomes second largest in France](https://www.scc.com/british-it-company-becomes-second-largest-in-france/): Family-owned SCC has deposed IBM and several of the largest systems integrators in France to rank second in TOP 2022. One of Britain’s most successful family businesses has been named the second largest IT services company in France. SCC, the privately-owned £2.64bn IT solutions firm, deposed IBM from the top 3 of TOP 2022, a ranking of the 170 main French Digital Services (ESN) and Engineering and Technology Consulting (ICT) companies, compiled by Numeum and KPMG. SCC first entered the ranking in 2021 in third place, but this year went one better, outmuscling several of the largest systems integrators in France, including Econocom (7) and Computacenter (13). Founded by Sir Peter Rigby in 1975, SCC has operations in the UK, France and Spain, and global service centres in Romania and Vietnam. It is the technology arm of Rigby Group, the £3.36bn multinational holdings company for a portfolio of privately-owned businesses. Rigby Group employs 8,500 people across 20 countries worldwide. SCC is Rigby Group’s flagship company, with particularly strong performance in France in FY22 propelling it ahead of Atos (3), Sopra Steria (4), Accenture (5) and IBM (6) in TOP 2022. Its growth in the past 12 months was driven largely by the dozens of IT contracts SCC holds in the French public sector. James Rigby, SCC UK CEO, said: “We continually reinvest in our people, services, and partnerships, which this year delivered outstanding financial performance across EMEA, with SCC France leading the way. This is a result of our strength in supporting public sector programmes which has flourished alongside particularly large growth in software services, which mitigated some of the supply chain constraints impacting hardware sales across the IT industry. “I am delighted that SCC has ranked second in TOP 2022, which is testament to the ongoing success of our digital transformation programme, the breadth and depth of IT expertise we have in France, and the talented people who deliver for our customers.” Steve Rigby, Co-Chief Executive Officer of Rigby Group, said: “As a major British, family-owned company, we’re proud of the impact we continue to have at home and throughout Europe, particularly in France. To rank higher than some of the biggest and most established SSIs and global brand names such as IBM positions SCC among the global elite. “Over the past 12 months we have made significant, positive changes to our businesses in the UK and France, including welcome additions to our leadership teams and a new set of values to better reflect our culture and family values. All of this has contributed to commercial growth and our achievement in becoming the second largest IT services company in France.” SCC entered France in 1998 and now employs 3,300 people at 23 city locations across the Republic. In September 2021, Sir Peter Rigby, the founder and chairman of Rigby Group, became the first British born businessman to receive France’s highest honour – the Legion d'honneur – In recognition of his services to the French economy and promoting strong business relations between the UK and its nearest continental neighbour. - [SCC awarded ServiceNow Elite Partner status](https://www.scc.com/scc-awarded-servicenow-elite-partner-status/): SCC, Europe’s largest privately-owned IT solutions firm, has been awarded ServiceNow Elite Partner status. The award follows two years of investment in people, certifications, and customers to broaden SCC’s skills and satisfaction scoring, and evidence the specialist expertise within its Digital Automation Practice. Previously a Specialist Partner, Elite Partner status propels SCC into a much smaller group of highly specialised ServiceNow partners, significantly boosting its competitive advantage. Elite Partner status is just one level below the highest ranking Global Partner. SCC will take its Elite Partner status into its European businesses in France, Spain, and Romania, broadening its global reach and targeting Global Partner status in the future. ServiceNow awarded SCC Elite Partner status for meeting key criteria in offering development and go-to-market maturity, with a CST scoring of 4.61 out of 5 and over 100 certifications and accreditations in its Digital Automation Practice. Gartner, the world’s leading and most respected technological research and consulting firm, will only recommend Elite ServiceNow partners to its customers, underpinning the scale of SCC’s achievement. Natalie Sherratt, CIO at SCC, said: “I’m delighted to share this news and so proud of my colleagues who have helped achieve this accolade. We will wear our Elite Partner status badge loud and proud – as testament to the breadth and depth of talented people and skills we have within SCC and the Digital Automation Practice. “This is excellent news both for SCC, commercially and strategically, and our customers who will keep benefitting from each enhancement in our burgeoning partnership with ServiceNow. We will continue to invest and improve our services to meet the demands of customers at this critical time for automation and digital transformation.” Find out more about SCC’s Digital Automation Practice and partnerships here https://www.scc.com/digital-automation. - [SCC increases their Real living wage rates](https://www.scc.com/scc-increases-their-real-living-wage-rates/): SCC, Europe’s largest independent technology solutions business, has strengthened their employer credentials by increasing their Real Living Wage rates. Having committed to becoming a Real Living Wage employer earlier this year, SCC’s UK employees will now earn at least £10.90 per hour – or £11.95 per hour if based in London. Both rates remain significantly higher than the Government minimum for over 23s, which currently stands at £9.50 per hour. The Real Living Wage is the only rate calculated according to the costs of living. Due to recent increases in the cost of living, SCC has implemented these rates in advanced of the May 2023 deadline. James Rigby, SCC UK CEO, said: “As a family business, we’re committed to supporting and investing in our people. I am delighted to announce that from 1st October we have implemented the recently updated Real Living Wage rates. By doing so, we want to ensure our people are fairly paid for the excellent contributions they make across our business.” - [SCC wins Corporate VAR of the Year at PCR Awards 2022](https://www.scc.com/scc-wins-corporate-var-of-the-year-at-pcr-awards-2022/): Europe's largest independent technology solutions provider was also highly commended for MSP Specialist of the Year at the prestigious awards, organised by PCR magazine publisher BizMedia, which celebrate the best in the UK PC and tech industry. - [SCC Document Services is a brand new supplier on the KCS Framework](https://www.scc.com/scc-document-services-is-a-brand-new-supplier-on-the-kcs-framework/): SCC are delighted to be a brand new supplier on the KCS Procurement Services framework under the provision of Multi-Functional Devices and Digital Solutions in lots 1 and 2. This framework covers the provision of multi-functional devices and digital solutions, including both A4 and A4/A3 networked and standalone multi-functional devices, printers, high volume print room devices and wide format printers, all with the option of CPC maintenance. Digital transformation services are also provided to enable customers to transform and improve operating processes by way of multiple solutions with the supplier of their choice that meets changing customer needs and requirements.   - [Dell Technologies Awards SCC Breakthrough Partner of the Year](https://www.scc.com/dell-technologies-awards-scc-breakthrough-partner-of-the-year/): Dell Technologies Awards SCC Breakthrough Partner of the Year at the Dell Partner Summit Awards   SCC is delighted to be awarded Breakthrough Partner of the Year at the Dell Partner Summit and Awards, which recognised top performing partners and celebrated growth at the prestigious Savoy in London. Mark Russell, Dell Partner Alliance Manager at SCC commented, “SCC has reorganised its business units to represent enterprise, workspace management, security and networking. The edge-to-core-to-cloud message that Dell offers sits across all four of those tenants within SCC. We trust each other, we collaborate and the collaboration between both sales teams has just been incredible.” “SCC have been awarded the Breakthrough Award from Dell Technologies this year to represent the exceptional growth that we have seen them show across all lines of business in our portfolio. This recognition is very well deserved and recognises the results shown after our joint investment and renewed collaboration between both organisations,” said James Hulse, Director for Channel at Dell. James Hulse from Dell pictured with SCC’s Will Vale Onslow, Mark Russell, Matt Nutt, Paul Andronicou, Steve Mecklenburgh, Pete Franklin and Chris Jump. - [SCC awarded Silver in the Employer Recognition Scheme](https://www.scc.com/scc-awarded-silver-in-the-employer-recognition-scheme/): Earlier this year, SCC signed the Armed Forces Covenant and were awarded Bronze in the Employer Recognition Scheme. We’re delighted to announce that we have now been awarded Silver in the Employer Recognition Scheme.   Achieving the Silver Award in the Employer Recognition Scheme is an acknowledgment that as a company we have gone above and beyond to support the armed forces community. However, we recognise there’s so much more we can do. We have ambitious plans over the next few years to ensure our people, community, and the environment thrive and endeavour to go even further to support armed forces personnel at SCC and within the community. What Is the Armed Forces Covenant? To those who proudly protect our nation, who do so with honour, courage, and commitment, the Armed Forces Covenant is the nation’s commitment to you. It is a pledge that together we acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy, and society they serve with their lives. - [Introducing SCC Collaboration Solutions – the new name for SCC AVS](https://www.scc.com/introducing-scc-collaboration-the-new-name-for-scc-avs/): The recent acquisition of Visavvi in addition to two years of significant organic growth has added breadth to SCC’s capability in the traditional AV market and enabled a larger focus on growth areas, such as digital workplace solutions accelerated by new hybrid working models. The pace of change in the UC market means we are constantly evolving – and as specialists across the whole collaboration spectrum, we wanted our name to better represent all that we do, in addition to just AV services, which remains a key component in every solution we deliver. SCC Collaboration Solutions also denotes how we work with customers and partners – collaboratively – taking a consultative led approach to understanding challenges and delivering personalised solutions. - [8 Reasons Why Dell EMC Cloud Storage Services for Multi-cloud](https://www.scc.com/8-reasons-why-dell-emc-cloud-storage-services-for-multi-cloud/): Multi-Cloud Data Services, enabled by Faction provides scalable, resilient, cost effective cloud-attached storage with simultaneous multi-cloud access - Ideal for securely moving or deploying demanding applications in the cloud for disaster recovery, analytics and more. You are freed from system management, while gaining the benefits of trusted Dell EMC storage in the public cloud. Optimise cost, while maintaining control of your data. - [SCC and Sophos: London South Bank University Security Case Study](https://www.scc.com/scc-and-sophos-london-south-bank-university-security-case-study/):   Click here to read the full case study - [Mental health matters at SCC](https://www.scc.com/mental-health-matters-at-scc/): During Mental Health Awareness Week, we’ve been encouraging colleagues to talk about mental health. Mandy Tregenna, who leads our Employee Relations Team, shares her thoughts… What mental health means to me… I am really passionate about mental health. I know people close to me who suffer, or have suffered, with mental health issues in so many ways. I suffer with anxiety most days, sometimes for no reason. I completely overthink situations and worry about the ‘what ifs’, but I try and manage how I feel as best as I can. I’m human. It’s what a lot of us do, and it’s nothing to be ashamed of. One of the main reasons I love my job is because I get to speak to people from right across our business. I love it. And I want to help. Need to chat? Come to me. I will make time. At home, I’m a mum of two. I have a four-year-old (going on 14), and a stepson who is 8 – both football mad. My life is mostly football (UTV). My partner has a job which means he is out of the house early, and often back home late. We manage as best we can, but what matters the most is that the kids are happy – that we spend quality time together, that both of us as parents are happy. Life can be challenging, and everyone has their own personal circumstances, and we all try to balance work and life in the best way possible. But it can be a struggle at times. There’s now so much support available for everyone at SCC – we have our Health Cash Plan with BHSF, which has access to a 24-hour helpline. It’s available on balance, our employee benefits package. We’ve also got trained Mental Health First Aiders around the business, who are there if our colleagues ever need to chat. About anything. We are here to listen, and to talk, and to listen some more. Always. Mandy Tregenna - [SCC acquires Visavvi](https://www.scc.com/scc-acquires-visavvi/): SCC, Europe’s biggest privately-owned IT services firm, announces the acquisition of audiovisual (AV) specialist Visavvi, adding capacity to scale its unified communications business SCC AVS.   Visavvi is a global leader in AV, communication, and collaboration services. Renowned for its high standards, the company holds top industry accreditations and partnerships, and has won AV Integrator of the Year three times, including 2021. SCC AVS was formed in 2018 following the merger of SCC’s AV business with avsnet. The acquisition of Visavvi will build on organic growth achieved in the past three years – SCC AVS has more than doubled in size since 2020 – by adding wider breadth in the traditional AV market and enabling a larger focus on growth areas, such as digital workplace solutions accelerated by new hybrid working models. The acquisition of Visavvi, which will trade as ‘Visavvi, an SCC business’, sees SCC welcome 130 skilled people in AV and deepen its specialisms across the commercial and private sectors, including in education, where SCC has just been appointed an inaugural Panel Member on the enFrame ICT Framework and will deliver solutions to UK multi-academy trusts for the first time. Graham Fry, Managing Director of SCC AVS, said: “This acquisition is a milestone moment for SCC AVS, with organic growth fuelled by customers on a transformation journey requiring digital workplace solutions that enable anytime, anywhere collaboration in real time. Visavvi enables SCC AVS to focus on accelerating its growth strategy by adding scale, capability, and a wider geographical reach in the UK to deliver outstanding AV services to customers. “We have extensive technology expertise and proven people skills, building strong and trusted relationships with our clients across the corporate, education, healthcare, public and government sectors. We look forward to welcoming our new colleagues from Visavvi and continuing this journey together.” James Rigby, Chief Executive of SCC, said: “It was important to acquire a business that complements our own, both in terms of capability and culture. Visavvi strengthens our capability in education, with its leading specialism in large space AV suitable. Meanwhile, existing Visavvi customers will benefit from SCC’s expertise in voice and collaboration, supporting the shift to the digital workplace.” Andy Dyson, Managing Director of Visavvi, said: “This is an incredibly exciting and positive step for the company and I alongside my fellow directors Colin Etchells and Ann Pickard look forward to continued success powered by our new, strengthened business position.” - [SCC acquires Licensing and Cloud Software Lifecycle business from Civica](https://www.scc.com/scc-acquires-licensing-and-cloud-software-lifecycle-business-from-civica/): SCC, Europe’s biggest privately-owned IT services firm, has acquired Civica’s Licensing and Cloud Software Lifecycle (LCSL) business to accelerate growth of its UK software services. The acquisition includes Civica’s LCSL team and its existing customer and partner relationships, increasing SCC’s presence in the Cloud Software Lifecycle market and strengthening its successful software licensing and software asset management (SAM) businesses. Civica provides a suite of software applications for public sector services, with a 30-year history delivering sector specific software across Government and Justice, Local Government, Housing, Health and Care, and Education. Its LCSL customers include local councils, universities, and housing associations. SCC combines leading technologies from more than 600 unique vendors with its own business and integration expertise to support customers across the commercial and public sectors optimise cost and control of their software estates. Its team of technology and software specialists as more than 100 years’ cumulative experience. James Rigby, SCC Chief Executive, said: “We’re excited to welcome Civica’s talented team into SCC, and we look forward to meeting customers old and new as this acquisition helps us to drive growth in a key strategic area. The depth of Civica’s knowledge, capability and customer relationships presents a wonderful opportunity to complement our existing software business. By joining SCC, Civica’s team gain access to a larger market and support team. “Licensing and Cloud Software Lifecycle services are critical delivering true business through visibility and control of software assets and cloud deployments. We have successfully delivered software asset management for over 20 years, and we have built a reputation for driving some of the biggest and most complex asset programmes. This acquisition will help us deliver the next phase of growth.” Civica Chief Executive Wayne Story said: “With over 22 years of unbroken growth, fuelled by year-on-year investment, we’ve established ourselves as a leading provider of trusted, innovative software for public sector organisations in the UK and around the world. As the pace of public sector digitalisation continues to accelerate, our continued investment in innovative software will ensure we capitalise on these exciting opportunities for growth. Our market leading software offering for public sector organisations will support them on their journeys of transformation and ensuring they can deliver more for the people and communities they serve.” - [SCC commit to the Science Based Targets initiative (SBTi)](https://www.scc.com/scc-commit-to-the-science-based-targets-initiative-sbti/): SCC joins the UN Race to Zero campaign and commits to the Science Based Targets initiative (SBTi) for value chain emissions reduction.   SCC is pleased to announce our commitment to set science-based emissions reduction targets in line with the SBTi Criteria and Recommendations. In doing so, we will be assessing the embodied emissions of everything we buy and sell in addition to those we are directly responsible for. This will enable us to identify and prioritise opportunities to reduce our value chain emissions helping our customers and ourselves to be more sustainable. James Rigby, SCC CEO said: “Building on our existing commitment to halve our direct emissions by 2030, we are proud to be leading the way in setting science-based targets to reduce our carbon emissions and reach net zero by 2050 as part of the UN Race to Zero Campaign.” About the Science Based Targets initiative The Science Based Targets initiative (SBTi) is a partnership between CDP, the United Nations Global Compact, World Resources Institute (WRI), and the World Wide Fund for Nature (WWF). It is focused on accelerating companies and financial institutions across the world to halve emissions before 2030 and achieve net-zero emissions before 2050. Science-based targets are greenhouse gas emissions reduction targets that are in line with the level of decarbonization required to meet the goals of the Paris Agreement - to limit global warning to well-below 2°C above pre-industrial levels and pursue efforts to limit warming to 1.5°C. Alberto Carrillo Pineda, Managing Director of the Science Based Targets initiative, said: “There is no time to lose. The transformation to a net-zero economy is unavoidable. Hundreds of businesses are leading the way by setting ambitious 1.5°C science-based targets. To stand a fighting chance of maintaining a habitable planet, we urgently need more companies to act on climate science and to decarbonize our economy.” - [SCC wins £85 million 5-year contract extension with HMRC](https://www.scc.com/scc-wins-85-million-5-year-contract-extension-with-hmrc/): SCC, Europe’s biggest independent technology solutions provider, has won an £85 million IT software and services contract extension with HM Revenue & Customs (HMRC), taking its partnership with the UK's tax, payments, and customs authority to 12 years. The 5-year deal, with the option of an additional 2 years, extends the original 5-year CDP (Customs Declaration Processing) contract, signed in 2016, to 2028 and sees SCC partner with IBM to deliver: - [SCC is a finalist for ‘Best Intranet’ at the Digital Impact Awards](https://www.scc.com/scc-is-a-finalist-for-best-intranet-at-the-digital-impact-awards/): The Digital Impact Awards sets the industry-wide benchmark in digital stakeholder engagement. The event honours the best corporate digital communications work in Europe. Following over a decade of success in Europe, the Digital Impact Awards has rewarded the increasingly dynamic ways that digital corporate communications continue to grow. Digital communications is a necessity of any modern business and excellence in the strategic development of corporate digital communications has been celebrated by the Digital Impact Awards since 2010. With the need to communicate more effectively with all audiences, digital is ever-more important to corporate communicators. SCC’s intranet, evie powered by Unily was launched to enhance every employee's digital experience. The intranet provides employees with a modern, dynamic platform that allows them to engage better with the business and colleagues. Evie is an acronym that stands for Everyday Increasing Engagement, something that is achieved on a daily basis through social functionality, a #StrongerTogether kudos leaderboard and regular news updates. The winners of each category of the Digital Impact Awards will be announced late November. Good luck to all the finalists! - [SCC renews Bronze membership with The Wildlife Trust](https://www.scc.com/scc-renews-bronze-membership-with-the-wildlife-trust/): We are excited to reinstate our Bronze Membership with the Wildlife Trust across Birmingham and the Black Country. We aim to support the Trust in making local areas wilder and make nature part of life, for everyone. Founded in 1980 as an Urban Wildlife Group the Wildlife Trust works to conserve biodiversity, improve the environment, and raise awareness and understanding of wildlife issues. Working closely with local communities, businesses, and schools the trust is able to help make a real difference for the future of wildlife. SCC is committed to helping restore the natural beauty of green landscapes to be enjoyed by wildlife and the community. With majority of our offices being based in cities it is important to keep nature thriving in the otherwise difficult urban environments. This membership offers SCC and our staff the opportunity to re-connect with nature. Spending time with nature taking part in activities such as volunteering, walking, cycling, fishing or enjoying the sun and some fresh air on our lunchbreaks will help improve staff health & wellbeing. We look forward to working with the Wildlife Trust to help contribute and benefit our local environment with the support of our staff. - [SCC Romania win an Excellence Award from Forbes Romania](https://www.scc.com/scc-romania-win-an-excellence-award-from-forbes-romania/): SCC Romania win an Excellence Award for their contribution to regional development, awarded by Forbes Romania at the Best Cities 2021 Gala   The Forbes Romania events aim to bring to the attention of the local and national public all the achievements of companies in Romanian cities, near Bucharest, and to become an entrepreneurial education program for sustainable development for regional businesses. The event was opened by Mihai Chirica, Mayor of Iași, who spoke about the importance of the partnership between the authorities and the business environment for economic, cultural and educational development in the region. He said: "Iași managed to draw attention to a very simple principle. Business people will not come to you if you do not give them a pleasant environment to do business. And we believe that we managed to do that" Forbes Romania awarded the most important companies in the region with the Excellence Award for their contribution to regional economic development. SCC Services Romania were among the companies awarded an Excellence Award for their contribution to regional development. Mihai Bondar, Director of Shared Services Centres in Romania, accepted the award on behalf of SCC and said “This Excellence Award by Forbes Romania, at Best Cities For Business- Iasi event, honours us and proves that our involvement in regional development is recognised.” Congratulations to all those involved in winning this fantastic award! - [Sir Peter Rigby confirmed as first ever UK business leader to receive the Legion d’honneur](https://www.scc.com/sir-peter-rigby-confirmed-as-first-ever-uk-business-leader-to-receive-the-legion-dhonneur/): Sir Peter Rigby has become the first British born businessman to receive France’s highest honour - the Legion d'honneur - in recognition of his services to the French economy and promoting strong business relations between the UK and its nearest continental neighbour.   Only occasionally awarded to non-French nationals, Sir Peter’s elevation to the prestigious order sees him join the select band of international luminaries including Bill and Melinda Gates, Sir Paul McCartney, and General Dwight Eisenhower to have received the award. His ground-breaking appointment to the rank of Chevalier of the Legion d'honneur recognises an extraordinary journey for Rigby Group’s French business, which began with the establishment of technology division SCC - with a staff of just two - in 1998 and now sees the company employ some 3,300 people at 23 city locations across the Republic. Most commonly awarded to members of the international military, the award praises the Rigby Group Founder’s ongoing commitment to maintaining positive cross border business relations, with the French Ambassador’s citation noting: "In bestowing this decoration France recognises your important contribution to the French economy and your effort to reinforce business relations between our two countries." Sir Peter, who was knighted by the Queen in 2002 for his services to technology and business, has overseen 23 years of steady growth in the group’s French businesses, building through a blend of organic growth and acquisition to create an operation that recorded revenues of €2billion Euros in the fiscal year ended 31 March 2021. Accepting the honour at the French Ministry of Foreign Affairs in Paris, Sir Peter said: "I have always passionately believed in the importance of building positive relationships with neighbours and colleagues beyond the UK’s borders and am both grateful and deeply honoured by my appointment to the Legion d'honneur. "It has been a great privilege to be able to see the birth of our business in France through to its present position and I’m also grateful to the many good people and the senior management who have helped to make the company what it is today. I see this great honour not simply as recognition for myself but for the company and the team who’ve helped create and develop our business into what it has become today." Congratulating Sir Peter for the award, Andy Street, the Mayor of the West Midlands, said: "Sir Peter’s brilliance as a businessman has never been in doubt, but what has always struck me is his incredible social responsibility and the pride he feels in his home region. The very best businessmen and women understand that their work can be a force for good, and Sir Peter absolutely embodies that. His work in France is no different, and he is an incredibly deserving recipient of the Legion d’honneur." - [CCS agreement extends SCC’s MPS offering to public sector](https://www.scc.com/ccs-agreement-extends-sccs-mps-offering-to-public-sector/): SCC, Europe’s largest independent IT solutions provider, has been named as a supplier on Crown Commercial Service’s (CCS) RM6174 Multifunctional Devices (MFDs), Print and Digital Workflow Software Services and Managed Print Service Provision agreement. SCC was successful in Lot 2: Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow Software and Associated Services. Through this new agreement, SCC’s public sector customers can access a catalogued range of new and remanufactured digital equipment along with range of software products and cloud services. All products and services are underpinned by a range of deployment and operational support services. Additional services available are: overseas delivery, interim specialist technical support resources and third party multi-vendor legacy device management. Andrew Mappin, Public Sector Sales Director, SCC said: “Our inclusion on this CCS agreement demonstrates our continued strength in the public sector. By purchasing through CCS agreements, public and third sector organisations benefit from increased quality and value – and we understand the importance of this. We're delighted to help public sector organisations access services that contribute to digital transformation and efficiency, whilst extending our long heritage of working right across the public sector over the past 30 years.” Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2020/21 CCS helped the public sector to achieve commercial benefits equal to £2.04bn - supporting world-class public services that offer best value for taxpayers. Crown Commercial Service is an Executive Agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services. To find out more about CCS: Visit: www.crowncommercial.gov.uk Follow them on Twitter: @gov_procurement Follow them on LinkedIn: www.linkedin.com/company/2827044 - [SCC is officially part of the United Nations Global Compact](https://www.scc.com/scc-is-officially-part-of-the-united-nations-global-compact/): SCC is now part of the United Nations Global Compact – the world’s largest corporate sustainability initiative. The UN Global Compact aims to mobilise a global movement of sustainable companies and stakeholders to create the world we want. All companies can play a role, no matter how large or small, and SCC is proud to be one of over 13,000 signatories in over 160 countries committed to the Global Compact. SCC France has supported the Global Compact since 2014 and this year, the company wanted to integrate SCC UK and its French subsidiaries Recycléa, Altimance and FlowLine into this approach. SCC support the ten principles of the Global Compact with respect to human rights, labour, environment and anti-corruption and looks forward to continuing implementing these in their organisation as well as promoting the Sustainable Development Goals (SDG’s) to the businesses and Non-Government Organisations that we work with globally. Find out more about the UN Global Compact, the ten principles and their multi-year strategy on their website. - [SCC EMEA revenues reach £2.5bn despite “challenging year”](https://www.scc.com/scc-emea-revenues-reach-2-5bn-despite-challenging-year/):   Highlights: - [How digital transformation is helping SCC drive sustainability](https://www.scc.com/how-digital-transformation-is-helping-scc-drive-sustainability/): In 2018, SCC initiated a long-term project to look at sustainability and energy efficiency gains that were being made possible by the widespread shift to digital transformation. With the growing popularity of cloud computing and as a leader in delivering hybrid cloud solutions, it was clear to SCC that the requirement for more power in the data centre presented an opportunity for new, innovative ways of becoming more sustainable, and is proactively investing in doing right by the environment. SCC has continued to invest in its data centre services to become a distributed cloud provider supporting a number of clients across the UK in both the public and commercial sectors. SCC acquired its newest data centre, in Fareham, in 2014: a modern Tier 3+ carrier-neutral data centre containing 100,000 square feet of space and a mix of corporate and service provider colocation customers. - [SCC named as a supplier on CCS Technology Services Framework](https://www.scc.com/scc-named-as-a-supplier-on-ccs-technology-services-framework/): This ensures SCC maintains its position on the next iteration of the successful Technology Services 2 (TS2) Framework. TS3 builds on the scope and efficacy of TS2, with improvements such as, higher quality thresholds and simpler procedures. TS3 continues to cover traditional ICT services, from strategy through to transition and operational deployment. The new and future services have been requested throughout customer and supplier engagement. Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2019/20, CCS helped the public sector to achieve commercial benefits worth over £1bn - supporting world-class public services that offer best value for taxpayers. The updated Framework has been designed for longevity, in order to meet the changing needs of a developing world, including key post-COVID-19 considerations. SCC was successful on all the Lots it applied to, including: - [SCC achieves Cisco’s Advanced Customer Experience Specialisation Accreditation](https://www.scc.com/scc-achieves-ciscos-advanced-customer-experience-specialisation-accreditation/): Specialist Computer Centres (SCC) is excited to announce it has become a Cisco Advanced Customer Experience Partner, one of only few Cisco partners to hold this distinction, which is the highest tier within the Customer Experience Specialisation.   Cisco’s Customer Experience Specialisation enables partners to be recognised as trusted providers, guiding customers as they increasingly transition to Cisco Software as a Service (SaaS) and Cisco licensing, including Enterprise Agreements (EAs), across their businesses. Customer success has always been rooted within SCC's lifecycle approach to both technology consumption and delivery. SCC has demonstrated its capability as a proven partner with the right people, processes, and tools to lead to a successful Cisco Customer Experience practice; providing services throughout the customer lifecycle, delivering outcomes and align clients' business objectives; guiding customers through the on boarding and adoption of their Cisco technology and nurturing long term deeper relationships. Ali Dando, SCC Cisco Customer Success Practice Lead said, "We are honoured to receive the distinction of Advanced Specialised Customer Experience from Cisco, not only because we value our strategic Cisco partnership but it demonstrates SCC's ability to its customers to receive the best experience throughout their entire Cisco software lifecycle.” - [SCC awarded Marketplace Skilled Consulting Partner status with AWS](https://www.scc.com/scc-awarded-marketplace-skilled-consulting-partner-status-with-aws/): This accolade recognises the strong AWS Marketplace Channel practices that have been built, as well as how SCC and SCC Hyperscale have delivered valuable ISV solutions into the market, along with consulting services to its customers. This achievement follows quickly on from SCC attaining APN Advanced Consulting Partner status with AWS across its UK and French businesses. AWS Marketplace transforms the way organisations approach software discovery, procurement, entitlement, provisioning, and governance, streamlining the traditional supply chain and enabling digital transformation. As a Marketplace Skilled Consulting Partner, SCC and SCC Hyperscale customers can leverage AWS Marketplace features to simplify transactions and modernise buying practices, thereby reducing friction in the software supply chain and decreasing the cost of time-consuming acquisition processes to enable faster innovation. Market research company Forrester*, that provides advice on technology and its potential impact said, "AWS has broken new ground in areas that procurement cares about and offers a new way to streamline SaaS buying and thereby increase efficiency while lowering risk," SCC and SCC Hyperscale have completed a number of Consulting Partner Private Offers (CPPO) in AWS Marketplace, ensuring customers can benefit from discounted pricing on their software. With Independent Software Vendors (ISVs) authorisation, SCC and SCC Hyperscale customise pricing, duration and even end-user license terms, which customers then subscribe to through their AWS Marketplace Management portal. Dimna Gean, Cloud BU Manager at SCC France said: "We are proud of this AWS MSCP recognition as it awards our collective efforts to transform SCC’s global software expertise and model, by integrating the most innovative partners and value propositions such as AWS’s. Not only can we publish a specific CPPO offer for a customer but we can now also set-up AWS Private Marketplaces as dedicated customer experiences to activate essential ISV solutions and provide control solutions to procurement and cloud teams." SCC UK CEO Mike Swain added: "The good news keeps on coming as SCC further enhances its important partnership with AWS as both an AWS Marketplace Skilled Consulting Partner and AWS Advanced Consulting Partner. We are committed to extending our relationship and our technical capabilities with AWS even further and look forward to achieving even more together in the near future." *"The Forrester Wave™: SaaS Marketplaces, Q2 2020" - [SCC and South Warwickshire NHS Foundation Trust launch new Digital Innovation Hub](https://www.scc.com/scc-and-south-warwickshire-nhs-foundation-trust-launch-new-digital-innovation-hub/): SCC and South Warwickshire NHS Foundation Trust (SWFT) have launched a new Digital Innovation Hub during a virtual ceremony which saw Secretary of State for Health and Social Care, formally open the facility at Stratford Hospital. SCC, Europe’s biggest independent IT solutions provider, has partnered with the Trust, the only general acute and community provider in the West Midlands region to receive an 'Outstanding' rating by the Care Quality Commission (CQC), to create the Digital Innovation Hub and accelerate the digital delivery of care. Amid the ongoing coronavirus crisis, the hub provides clinicians with a real-world, co-creative facility that will accelerate the identification and development of digital care solutions. The hub enables clinicians to perform on-going trials of new technologies alongside the existing care regime, to demonstrate practicality and improvement. Most notably, the hub will help significantly reduce hospital wait times and automate care management to ensure more people receive appropriate care quickly. With the Trust having invested significantly in its digital transformation journey in recent years, it now faces the challenge of reducing the backlog of patients caused by the COVID-19 pandemic. Technologies available in the hub range from state-of-the-art videoconferencing facilities, enabling better collaboration between clinicians within and outside of SWFT, to innovative new artificial intelligence (AI) solutions that could revolutionise care management and dramatically reduce backlogs. On formally opening the Digital Innovation Hub, Secretary of State for Health and Social Care, said: "This year has undoubtedly been one of the most challenging in the history of the NHS and I know that you have worked so hard to rise to this challenge. Not only have you risen to meet the challenge but the spirit of ingenuity and innovation that we’ve seen across the NHS has shown us just what else is possible when we bring health and technology together. "South Warwickshire Foundation Trust’s reputation for delivering first class healthcare services is well earned; you’re rated as outstanding by the CQC, and I know how widely and well-regarded you are. But rather than rest on that I’m really proud of how you’ve continued to push forward and reach new heights in innovation. The Digital Innovation Hub we’re launching today is a great example of that – bringing the public and private sectors together to deliver better care and better outcomes and experiences for patients. "I want to pay tribute to Glen Burley and his team, and to SCC, a great British technology company, for partnering with the NHS. This is the kind of work that will help us across the UK to be a world leader in digital healthcare, giving colleagues on the front line the tools to make the right decisions and free up staff so they can focus on what they do best: taking care of people and saving lives." Glen Burley, Chief Executive of SWFT, said: "The Digital Innovation Hub is a really exciting project and emphases how digital will help the NHS moving forward. We wanted to create a facility where our clinicians can sit alongside the very best technology companies to develop solutions to meet the healthcare needs of the population now and for years to come. For the first time our clinicians are able to highlight problems that they are facing, and together we will design technology solutions with the very best brains in the business. Rather than looking on the shelves of technology solutions and seeing if they meet the needs of our patients, our clinicians will be co-producing and co-designing solutions." Sir Peter Rigby, Founder and Executive Chairman of Rigby Group, said: "This is very novel approach that we’ve taken to work intimately with an NHS Trust. We have been a supplier of technology to the NHS over the years but have built a very special relationship here, where we’re working with the clinicians and the administrators of the Trust, along with our own technicians, to examine and develop established software opportunities and to industrialise them for the greater benefit of the wider NHS." The virtual opening ceremony saw senior stakeholders from across the NHS and technology vendors participate in a virtual discussion with Sir Peter Rigby and Glen Burley, also featuring technology demonstrations from clinicians who are already using the Digital Innovation Hub to improve the delivery of health services. One such clinician who spoke at the event is Gurpal Toor, Consultant Ophthalmologist, who is exploring the use of AI technology to manage patient care alongside existing the care regime to prove it can be improved. The hub will enable Mr Toor and SWFT’s ophthalmology team to demonstrate how AI technology can guide patient management by automating the entire care journey for low-risk patients. This will reduce the requirement for manual diagnosis and in turn help clear the COVID-19 backlog, whilst identifying high-risk patients earlier and ultimately saving more people from losing their vision. Mr Toor believes the opportunity exists to virtually eliminate reversible blindness caused by glaucoma, with technology identifying symptoms earlier and capable of seeing a much higher volume of patients. Mr Toor added: "The opportunity is huge. Glaucoma is the most common cause of reversible sight loss in the UK because we are not able to pick patients up early enough, mainly because they are asymptomatic. If we create a screening program with the capacity to see higher volumes of patients, we will catch glaucoma much earlier and treat to preserve vision for longer. The power of AI is the next big innovation in healthcare. AI technology can help guide patient management and separate patients who require specialist care from those whose treatment can be automated." - [SCC secures place on NHS Framework for Digital Workplace Solutions](https://www.scc.com/scc-secures-place-on-nhs-framework-for-digital-workplace-solutions/): SCC has made it onto the list of resellers for the NHS’s ‘end-to-end’ IT framework. The Digital Workplace Solutions framework is managed by NHS Shared Business Services (SBS) and replaces the predecessor ‘Link: IT Solutions’ which provides an OJEU-compliant route to market for the procurement of full end-to-end IT solutions, and individual elements of IT solutions. The main objective of the digital workplace solutions framework is to meet complex customer specific requirements through provision of a bundled solution of IT products and services, which may include elements from several of the different categories available. The framework, which covers everything from servers, storage and networking, to client devices, went live August 10th and will run for an initial 2-year period. National Sales Director at SCC, Adam Clark, said, “Our partnership with NHS Trusts continues to go from strength to strength and therefore we are delighted to be announced as a ‘Digital Workplace Solutions' supplier. Making it onto this framework further cements our position within the Public Sector IT sphere as a trusted, experiences partner, delivering a fantastic service.” The NHS Shared Business Services manages an extensive portfolio of framework agreements, which provide public sector organisations with an easy to access and compliant route to competitive pricing, to help drive savings and improve efficiency. - [SCC demonstrates stability with record turnover for FY20](https://www.scc.com/scc-demonstrates-stability-with-record-turnover-for-fy20/): SCC, Europe’s largest independent IT group, has announced its full year results for the financial year ended 31 March 2020, revealing record turnover as services and data centre growth continues to lead the way and provide on-going stability. Results for SCC EMEA show revenues reaching a record £2.3bn and EBIT of £30.7m – turnover growth of 5.5% and EBIT growth of 8.8% year-on-year despite performance being dampened by the global COVID-19 outbreak affecting the final month of FY20. The group achieved 11% growth in services across EMEA, driving SCC’s successive growth, with the product business also continuing to perform well. FY20 highlights and outlook: • £2.3bn turnover, up 5.5% across EMEA • EBIT up 8.8%, at £30.7m • 11% services growth across EMEA • 9% services growth in the UK • UK data centre operations up 17% • Continued, long-term investments in people and technology The group’s services growth is key to its ‘Leading with Services’ strategy flowing through into SCC EMEA’s record operating profit of £30.7m, also driven by the improved performance of SCC’s French services business. UK In the UK, performance was again strong despite only a marginal increase in turnover – up 0.2% to £723.4m – with growth in operating profit of 5%, now at £15.4m. SCC UK grew its services business by 9% in the year, with data centre services turnover up 17% and annuity services in total growing again, by 9%. No acquisitions were made in the financial year ended 31 March 2020, with investments made in the previous financial year becoming fully integrated into SCC over the past 12 months. Specialist AV services provider SCC AVS was integrated into the UK operations to better bring its services to the full range of SCC customers in the UK. This FY19 acquisition has continued to deliver value and is now making a strong operating profit. France At €1.7bn, SCC France represents 65% of the group’s turnover, with 9.2% growth year-on-year. This was once again achieved with higher turnover in both supply and services operations. SCC’s French supply business has a strong focus on the public sector, at over 60% of the product turnover, and on the software market which again showed strong growth in the year. This was also supported by growth in the SCC France services business, delivering €146m of turnover, up 30% year-on-year Operating profit in France grew 14.5%, with significant progress made on the services transformation. Improvements in operational efficiency and contract management have been key elements in the programme of transformation in the services operation and have delivered significant improvements in margin and profitability. Spain In Spain, revenue growth of 15% in the year, to €93.8m, follows growth of 11% in the previous year as SCC Spain moves closer to the medium-term objective of €100m. Software growth was a key factor in the improved revenue performance this year, whilst growing volume in a competitive environment has enabled gross profit to be maintained and the business has streamlined its cost base to improve operating profits, now at €0.6m, up from €0.5m in FY19. Global Delivery Centres SCC’s global delivery centres (GDC) in Romania and Vietnam continue to support improved performance across SCC EMEA, providing 24x7 access to over 1,000 staff dedicated to flexible support solutions. Combined GDC turnover in the financial year ended 31 March 2020 was £21.6m, up 9.6% year-on-year, with operating profit at £1.3m. In FY20, SCC enhanced its facilities in Iasi, Romania, moving to new modern offices designed to continue to attract and retain the best talent and our service levels are regularly recognised by important industry awards. In Vietnam the operation established in 2017 has expanded rapidly providing technical and data centre infrastructure support expertise. James Rigby, SCC EMEA CEO, said: “Understanding our customers’ needs continued as the cornerstone of our success and never before has this been so important. We are helping customers adapt to the current health and economic challenges, quickly deploying solutions to support workplace productivity and remote working. “Investment in people and in technology remains essential to a healthy future and we have continued to invest for the long-term over the past year. Innovation in services is also important to our future and we continue to ensure we understand customers’ needs so we remain relevant to both vendors and customers. In response to recent events, new solutions in thermographic technology and document management solutions have supported customers alongside our specialisms in connectivity and remote working solutions. “Our history is of adapting to change and we have successfully weathered economic headwinds in the past, leveraging our innovative spirit, and our strong relationships with customers and vendors. Our financial plans are in place, our financial position is secure, and we are well prepared for the coming year.” - [SCC helps frontline County Council care teams with free Microsoft licensing during COVID-19 pandemic](https://www.scc.com/scc-helps-frontline-county-council-care-teams-with-free-microsoft-licensing-during-covid-19-pandemic/): SCC continues to support frontline care teams throughout the COVID-19 pandemic, with the delivery of 500 Office 365 (O365) licences, free of charge, for a Midlands County Council. Due to the increased demand as a result of the pandemic, the county council is recruiting additional staff to support frontline care teams. This requires additional O365 licenses but only on a temporary basis. However, under the council’s existing agreement, additional licenses would incur permanent cost. Given the pace at which the pandemic is evolving, the council is unable to specify headcount, with additional staff being recruited in response to the upward trend in COVID-19 cases and increased demand on frontline care services. SCC was able to solve this challenge with 500 free licenses for O365 E1 for six months, for the county council to allocate as required. - [SCC partners with AWS to help Cambridge University Hospitals launch PPE training website](https://www.scc.com/scc-partners-with-aws-to-help-cambridge-university-hospitals-launch-ppe-training-website/): SCC partners with AWS to help Cambridge University Hospitals launch national PPE training website amid COVID-19 outbreak Amid the on-going COVID-19 outbreak, Cambridge University Hospitals NHS Foundation Trust (CUH) had an immediate and urgent requirement to provide critical training on how to correctly put on and remove Personal Protection Equipment (PPE) to protect them from contracting and spreading the virus. CUH built a new training website prior to lockdown measures being implemented in the UK, hosted locally. The website it is a resource for the whole of the NHS on the practical aspects of PPE, developed in collaboration with experts in infectious diseases at CUH. In order to launch the website as quickly as possible, CUH asked SCC for support in architecting and deploying the infrastructure required to host this website in Amazon Web Services (AWS). Within 48 hours and at zero cost to CUH, SCC’s specialists from our Public Cloud Practice built and deployed the infrastructure, with teams in the UK and Vietnam volunteering their time outside of working hours to provide further development of the website to enable additional and enhanced features. These included a CI/CD pipeline to allow agile continuous development and improvement of the website, and governance around change process, as well as providing project management to ensure we meet the tight timelines of launch. The website, which details day-to-day scenarios encountered in a COVID-19 pandemic, such as what to do with equipment after they have become contaminated and how to move around on a ward wearing what PPE, is reflective of Public Health England (PHE) guidance and will be updated as new guidance is released. It delivers a simple multiple-choice question and has PHE resources such as the newly released tables covering all UK healthcare scenarios. The SCC Public Cloud Practice team has remained engaged with the project throughout, and volunteered additional time each evening in the build-up to the launch to support on-going dev ops work undertaken by SCC Vietnam, with the team in Ho Chi Minh City working over a national holiday to ensure the site was launched on time. This was particularly significant due to the enhanced features and functionality being added on a daily basis, with SCC also supporting the back-end development of the website in additional to infrastructure architecture. Dr Matthew Butler, Consultant Geriatrician, praised all of the partners who helped launch the training website and singled out individuals for the time and energy they have devoted, including SCC’s Wenceslyne Ong and Jacek Falatowicz. Dr Butler said: "This support from us, front-line health workers fighting COVID-19 and our local community, goes to other health workers around the country. Our aim is to do our bit to keep NHS staff safe. I want to extend my warmest heartfelt thanks; I will be forever grateful for all the efforts of SCC." In a statement supporting the website and highlighting its value, the Health and Safety Executive said: "Knowing what PPE to wear and having PPE in stock in this pandemic is only part of the picture; training staff in the correct use of PPE is equally vital." James Rigby, SCC Chief Executive, added: "This is one of many examples of SCC and other businesses in the UK and abroad coming together during the most challenging of times to support the fantastic work of our NHS – and I am particularly proud of this project due to the direct influence it will have on saving lives. We have taken all the necessary actions to protect our business and our people, so that SCC, as a critical provider of services, can keep our customers operational throughout the COVID-19 pandemic. CUH and other NHS customers are most important within this. This project in particular highlights SCC’s expert capabilities and dedication to our customers on a national scale, and we will continue to support CUH and the PPE training website for as long as necessary. I’d also like to further congratulate SCC’s Public Cloud Practice, and Wenceslyne and Jacek individually, for their outstanding efforts." - [SCC opens new Romania HQ in Iași](https://www.scc.com/scc-opens-new-romania-hq-in-iasi/): SCC has opened its new Romania headquarters in Iași, with an official opening ceremony attended by the UK Ambassador to Romania, Mr. Andrew J Noble LVO, among other dignitaries. - [European IT & Software Excellence Awards recognises SCC’s Public Sector success](https://www.scc.com/european-it-software-excellence-awards-recognises-sccs-public-sector-success/): With the finalists for the European IT & Software Excellence Awards 2020 being released, SCC have been nominated in the Public Sector Solution of the Year category. The nomination is a fantastic achievement in itself with over 100 companies from 27 countries being entered into this year’s final. - [£7m HQ refurbishment starts to take shape](https://www.scc.com/7m-hq-refurbishment-starts-to-take-shape/): The £7 million refurbishment of SCC’s global headquarters in Birmingham is on schedule, a third of the way through the programme. Europe’s largest IT solutions provider, SCC, announced the refurbishment in November 2019, with its commercial premises in Tyseley undergoing a complete remodel and upgrade as the latest part of a long-term regional investment strategy by the multi-award-winning business. The main building has been stripped back to its shell – leaving just the exterior walls and two-storey floors, in preparation for structural changes and new state-of-the-art facilities. First fix for the containment of wiring has taken place, as well as markings out to create cuts in the floor for power. As well as refurbishing the two existing buildings, a new link building will complete the project and provide a walkway, reception area and feature entrance. SCC has been headquartered in Birmingham since its incorporation in 1975 and is now a £2.2bn turnover company, with 5,500+ employees and businesses in the UK, France, Spain, Romania and Vietnam. Now one of the Midlands’ largest employers, SCC has employed 50,000+ people in the region during its 50 years in Birmingham. The Rigby Group-owned company has also invested £100m+ in the local community, offered hundreds of apprenticeships, donated £1.5m+ to charitable projects and reinvested millions in its headquarters. The refurbishment programme is also providing significant employment opportunities for both suppliers and local businesses around the region, with the majority of sub-contract labour and materials sourced from within 30 miles of the site. SCC Chief Executive James Rigby said: “There is much excitement within the business, as we witness the refurbishment taking shape and start to realise its full potential. SCC is a leader in technology and our new headquarters will reflect this – the high-spec refurbishment will provide a purpose-built environment that truly meets the needs of the business. We’re proud to be investing even more in a community that we’ve called home for 50 years and look forward to the refurbishment continuing on schedule.” Watch the video to see progress so far, more updates to follow over the next few weeks. - [SCC Supports National Apprenticeship Week](https://www.scc.com/scc-supports-national-apprenticeship-week/): National Apprenticeship Week 2020 is an exciting time for us. As a family owned business, with family values, SCC values and welcomes apprentices. We offer opportunities for young people so that they can study for qualifications, with on-the-job experience and the transferable skills they need to succeed in their chosen career path. We work in partnership with local colleges and training providers to deliver accredited qualifications alongside our own local induction programmes and in-house training courses. Working closely with colleges, universities and training providers, SCC has developed a diverse and rewarding selection of apprenticeship schemes, each linked to a clear career pathway. We have delivered over 80+ apprenticeships here at SCC and currently have 20+ running live at the moment. We are working on new roles and qualifications all of the time. Our apprenticeships run from level 2 (GSCE) to level 7 (Masters) apprenticeship qualifications and where we are able, we offer our apprentices the opportunity to progress to higher levels. They are deployed across multiple business areas and subjects and around SCC’s UK offices including our headquarters in Birmingham. Almost all of our apprentice team secure permanent roles within the business on completion of their programme. To learn more about our current apprenticeship opportunities please click here. - [IBM Cyber Security Case Study](https://www.scc.com/ibm-cyber-security-case-study/): How we might use your information - [SCC officially opens new sales office in the heart of Leeds](https://www.scc.com/scc-officially-opens-new-sales-office-in-the-heart-of-leeds/): Wednesday, 13 November 2019 – SCC, Europe’s biggest independent IT services and solutions business, has officially opened its new sales office in the heart of Leeds at a special reception attended by Northern Powerhouse leaders alongside senior SCC management. SCC’s decision to open a new sales office at 1 Wellington Place in Leeds is built upon the continued growth its North West commercial business team has achieved in recent years. The move follows SCC’s announcement of its sixth successive year of record earnings, with revenues of £2.2bn for the financial year ending 31 March 2019. The official Leeds office opening was hosted by Founder, Chairman and Chief Executive of Rigby Group, SCC’s parent company, Sir Peter Rigby, and SCC Chief Executive James Rigby. Special guests included Andrew Cooper, Chief Executive of Leeds Bid. The event was preceded by an IT and Business Leaders Breakfast Briefing, also hosted by SCC, at the nearby Aspire Hotel, where a number of senior regional business leaders were introduced to SCC, its new Leeds branch Manager James Simpson and a recent success story with strategic SCC customer Tricia Williams, Chief Customer Officer of Manchester Airports Group (MAG), before taking part in a lively panel debate on Digital Transformation. SCC Chief Executive James Rigby said: “In order to further scale and develop the business, a presence in the Yorkshire region, in a modern and dynamic business district with close links to the UK rail network, is key. Leeds has the largest legal, finance and professional services market outside of London, and SCC aims to show these clients that as a local IT services provider, we can transform their current IT and business processes.” SCC will join a wide variety of high-profile development neighbours at its new location in Wellington Place, including Equifax, Sky Betting & Gaming, Willis Towers Watson, Equifax and Irwin Mitchell. NHS Digital and Channel 4 are just a short walk away from the new site. SCC’s new Leeds office is the company’s latest investment in its commercial premises, with SCC’s UK headquarters currently undergoing a £7m refurbishment. The Birmingham site is being completely remodelled and upgraded to better meet the needs of SCC’s Midlands workforce. SCC Breakfast Briefing Andrew Cooper (Chief Executive, Leeds Bid), Sir Peter Rigby (Chairman & Chief Executive, SCC), James Rigby (Chief Executive, SCC), James Simpson (Branch Manager, SCC)SCC Grand Office Opening - [£7m HQ Refurbishment Underway](https://www.scc.com/7m-hq-refurbishment-underway/):   Europe’s biggest IT services and solutions provider, SCC, has announced the start of a £7 million refurbishment programme to its UK headquarters. The commercial premises, located in Birmingham, are being completely remodelled and upgraded as the latest part of a long-term regional investment strategy by the multi-award-winning business. SCC has been headquartered in Birmingham since its incorporation in 1975 and is now a £2.2bn turnover company, with 5,500+ employees and businesses in the UK, France, Spain, Romania and Vietnam. Now one of the Midlands’ largest employers, SCC has employed 50,000+ people in the region during its 50 years in Birmingham. The Rigby Group-owned company has also invested £100m+ in the local community, offered hundreds of apprenticeships, donated £1.5m+ to charitable projects and reinvested millions in its headquarters. In this latest £7m boost, both the existing 1980’s single storey and two storey office blocks will be stripped back to their original structures, with each building undergoing a complete internal remodel to better meet the needs of SCC’s Birmingham-based workforce. As well as refurbishing the two existing buildings, a new link building will complete the project and provide a walkway, reception area and feature entrance. Building contractor Speller Metcalfe has been announced as construction partner for the project with design details being developed by a full project design team. Regional director for Speller Metcalfe, Rob Lashford, said: “Speller Metcalfe has worked closely with the project team to ensure the feasibility of this scheme, and we are delighted to be able to start work on what will be a very high spec refurbishment, enabling SCC to work in a purpose-built environment that truly meets the needs of the business.” SCC Chief Executive James Rigby added: “This project has been planned meticulously and I’m thrilled that it is finally underway. SCC knows the importance of having a headquarters that reflects the company, our growth, and the innovative nature of the services and solutions we offer. And we’re proud to be investing even more in a community that we’ve called home for almost 50 years.” The project also aims to provide significant employment opportunities for both suppliers and local businesses around the region, with the majority of sub-contract labour and materials sourced from within 30 miles of the site. The scheme is set to complete in the summer of 2020. - [SCC Awarded Place on IT VAR Framework](https://www.scc.com/scc-awarded-place-on-it-var-framework/): SCC has been awarded a place onto the £5bn East Midlands Commercial Strategy Unit's (EMCSU) ICT VAR Framework. This is a framework setup to run for 4 years up until 2023 and although it is being reported as being a Police ICT framework, it is available to all Public Sector organisations. The framework covers all IT technologies:- • Hardware and Software Products • Infrastructure Solutions • Networking • Data Centre • Cloud Services • Consulting and Managed Services Adam Clark, SCC National Sales Director recognises the benefits this can bring... “This is a significant opportunity for customers to procure their entire IT requirements through a single lot framework. SCC have been providing IT services to the Public Sector from the initial consultation and planning all the way through to managing customers IT for over 40 years, so SCC is an ideal fit for customers wishing to procure through this framework.” SCC has enjoyed a successful relationship with EMSCU since the introduction of the Body Worn Video Camera Framework in 2015. This new framework will help grow our partnership over the coming years. For further information about procuring via this framework please use the contact form and we will be in touch. - [IBM Think Summit London 2019 | Olympia London](https://www.scc.com/ibm-think-summit-london-2019-olympia-london/): In a period of unprecedented change, staying connected to technology trends has never been more important. And there’s no better forum for the latest (and future) insights than Think Summit London, IBM’s annual festival of innovation. This is your chance to find out how IBM's enterprise ready, multi-cloud solutions are transforming businesses from 'surviving to thriving' and experience for yourself how IBM is channelling research and technology – including AI, blockchain and quantum computing – into protecting the future, helping to sustain not just business growth but also people and environments around the world. We’ll be celebrating World Food Day, for instance, by focusing specifically on ethical food sourcing and the reduction of waste in our supply chains. Informative, inventive and entertaining, Think Summit will feature tech talks, immersive experiences, topical debates and thought-provoking guest speakers. With business strategies evolving more rapidly than ever, it's an event that progressive organisations cannot afford to miss. SCC are delighted to be hosting a fascinating discussion on how we work with IBM technologies (Q Radar and Spectrum Protect) along with Cobalt Iron’s Adaptive Data Protection SaaS solution to provide services that meet complete data security lifecycle coverage to meet the “Gold Standard”. Click here for details of how to register and see the full list of speakers, session titles, campus demonstrations and agenda. Once you have registered, you will be kept updated on the full range of content so that you can build your personal itinerary and get the most out of your day. Come and meet the team in the Security and Resiliency Campus at Think Summit London on 16th October 2019 and learn more about modernising your enterprise! We look forward to welcoming you to Think Summit London. - Join us to be part of the buzz. - [Rigby Group Delivers Further Record Growth](https://www.scc.com/rigby-group-delivers-further-record-growth/): Rigby Group (RG) plc, the parent company for a portfolio of family-owned and highly successful businesses operating across Europe, the Middle East and Asia, has achieved another record set of results for the financial year ending March 31st, 2019. The Group comprises six core divisions: technology, airports, hotels, aviation, real estate and finance, and has made further strategic acquisitions and divestments in the past 12 months. Technology is the largest part of the Group and its continued growth is driven by demand from businesses seeking outsourced and cost-effective solutions for cloud and digital services. Elsewhere, the airports division continues to be a significant contributor of profitability for the Group and further double-digit growth is expected in the current financial year. Group Highlights • Consolidated revenues from continuing operations, £2,771.7m (increase of £398.3m) • EBITDA (before exceptional items) for the continuing operations, £65.4m (increase of £6.7m / 11.4%) • Consolidated net assets of £311.2m (increase of £17.9m / 6%) • Pre-tax return of assets delivered 12.3% • Gross cash at year end was £380.4m • The group continues to be active in the M&A markets across its portfolio interests Technology SCC EMEA Group SCC delivers IT to more than 2,500 customers in more than 50 countries, supporting five million users. They operate out of 75 locations in the UK, France, Romania and Spain. SCC delivered a solid financial performance with revenue growth of £322m to £2.15bn and EBITDAE of £46.6m (growth of £2m / 4%). The group remains well positioned to continue to benefit from digitisation as well as the move to cloud computing and the associated services and product streams. Notable highlights included ongoing investment in expansion of its data centres, major investments in new HR, service management and ERP systems together with further M&A investments such as the acquisition of AVS. • Consolidated revenues from continuing operations, £2.15bn. • EBITDA (before exceptional items) for the continuing operations, £46.6m. Airports Regional & City Airports (RCA) is the UK’s leading regional airport operator, led by a team with proven commercial and operational expertise in both the airport and airline sectors. RCA owns Bournemouth Airport, Coventry Airport, Exeter Airport and Norwich Airport, and operates Blackpool Airport, City of Derry Airport and Solent Airport Daedalus on behalf of their owners. The Airports division delivered solid growth in both passengers and profitability. Revenues reached £58.1m, an increase of £12.9m / 28.5% with EBITDAE growth of £9.8m to £17.3m. More than 200,000 sq. ft of new hangarage was acquired for clients in Exeter and Bournemouth as well as delivery of a new terminal expansion at Exeter. A major new hangarage development in Norwich was also secured. New carriers were secured for all airports. • Consolidated revenues from continuing operations, £58.1m. • EBITDA (before exceptional items) for the continuing operations, £17.3m. Hotels The Eden Hotel Collection (“EHC”) is a well-established and widely recognised award-winning luxury hotel brand within the UK. EHC currently owns or operates eight luxury hotels in the Midlands, the Cotswolds and South West with Bovey Castle Hotel in Devon the flagship hotel for the group. • Consolidated revenues from continuing operations, £19.6m. • EBITDA (before exceptional items) for the continuing operations, (£0.1m) loss. Aviation The Aviation division provides a diverse range of services to the aviation sector through the operation of a fleet of fixed wing aircraft and helicopters underpinned by a safety culture which flows through every aspect of the business. The aviation business continued to operate its MOD missions in the UK and the Falklands, as well as undertaking hundreds of patient repatriation flights and maintained aircraft through its MRO operations. • Consolidated revenues from continuing operations, £20.5m. • EBITDA (before exceptional items) for the continuing operations, (£0.8m) loss. Real Estate Rigby Real Estate owns a diverse real estate portfolio with freehold properties, large scale commercial projects and bespoke residential developments. The Group has an active acquisition programme in place to continue the growth of the division across commercial land and residential property. Highlights from the past year include securing outline consent for a 3.7m sq. ft. scheme in Coventry. The estate was 98% let in Bournemouth, where consent was also submitted for over 1m sq. ft. of new facilities. In Norwich, planning was submitted for 1m sq. ft. of development. The residential & yacht interior design part of the business was consolidated into Allect, with a healthy order book of over £50m across 50 worldwide projects. • Consolidated revenues from continuing operations, £18.1m. • EBITDA (before exceptional items) for the continuing operations, £0.4m. Finance Rigby Group’s financial division comprises Rigby Private Equity and technology finance leasing business Rigby Capital. The financial services division completed the year with its first private equity disposal of Fluidone. This business invested in during 2015, delivered a 2.1x return and 25% IRR. The investment in Nuvias continues with the business achieving revenues of £398m during the year. The organic investment in Rigby Capital continues to bear dividends with UK revenues of £84m and French revenues of €130m. • Consolidated revenues from continuing operations, £508m. • EBITDA (before exceptional items) for the continuing operations, £7.1m. Sir Peter Rigby, Chairman and Chief Executive, commented: “This is another strong set of financial results for the Group, which underlines our growth strategy. Increases in revenue and profitability have been achieved at a time when we have also continued to invest in our services, infrastructure, and most crucial of all, our people ensuring we are in a position to meet our future group objectives.” Steven Rigby, Group Chief Operating Officer, commented: “The past 12 months have been yet another period of successful growth and strategic achievement for the Rigby Group. Across our operations, we have witnessed key milestones which collectively have fed into yet another record set of financial metrics. We have made key acquisitions, as well as successful strategic divestments during the period. We will continue to look at further acquisitions if they add value to the Group. As we look to our current fiscal year, we have much to be optimistic about with ambitious plans across our six divisions and expect to maintain our strong growth trajectory.” - [Universities need to ensure they are not exposed to potential fines under GDPR](https://www.scc.com/universities-need-to-ensure-they-are-not-exposed-to-potential-fines-under-gdpr/): The ICO has started to enforce GDPR and impose fines for non-compliance and many universities are still struggling to close down all their vulnerabilities – they will need to act soon, or risk being exposed to penalties. In May 2018, the University of Greenwich was fined £120,000 by the UK Information Commissioner following a “serious” security breach involving the personal data of nearly 20,000 students, staff and alumni. It was the first university to have been fined by the Commissioner under the data protection legislation (Data Protection Act 1998) that was in force at the time. Since then, GDPR has come into force, effectively tightening up the legislation that was already in place and introducing the prospect of much higher fines being imposed on organisations that are found to be in breach. Under the Data Protection Act, the maximum fine the ICO could impose was £500,000; GDPR allows it to fine organisations up to 4% of their annual revenue or €20 million – whichever is greater. The changes are already having an impact. The Marriott group is being fined nearly £100m over a GDPR breach and British Airways is facing a record fine of £183m for last year's breach of its security systems. Disturbing news These are worrying developments for any organisation that is not sure it has done everything it can to protect personal data. They may be particularly disturbing for universities which, by necessity, must hold details of current and former students and staff on their systems. Of course, by now they should have taken adequate measures to ensure that they are fully compliant with GDPR. But there are signs that some are struggling to meet all their obligations, particularly in the area of fully protecting information and closing down all potential routes into their systems and servers. One of the major problems is keeping track of all the activities – current and historical – and the potential access to systems and subsequent exposure of data that could result from them. This was illustrated by the case with Greenwich, which involved a website that had been set-up for a conference that took place as long ago as 2004. This was not properly subsequently closed down or secured afterwards and eventually, it was compromised and used as a route into the system, through which access to personal data of some 19,500 individuals was gained. It’s not just higher education that needs to act. According to a report compiled by RM Education and Trend Micro, a year after the regulations came into force, more than half (52%) of UK schools and colleges admitted to not being fully GDPR compliant. Click here to view the report. Closing down all the vulnerabilities could be quite a challenge, and one that probably can’t be addressed without expert assistance and a thorough audit of current systems. This would identify and address any security gaps and allow policies, processes and technologies to be applied that will minimise any potential for data to be compromised. Under scrutiny To comply with GDPR, organisations need to show that they have taken all reasonable steps to secure data, make staff aware of their obligations, and have appropriate procedures in place to deal with and limit the impact of a breach. If they do not put appropriate measures in place, and data is left open to exploitation, they are sure to come under the scrutiny of the ICO at some point. The number of complaints received by the authority about the way data is being handled has already risen significantly. In her ‘GDPR – one year on’ update, the Information Commissioner, Elizabeth Denham, noted that since the rules came into force on 25 May 2018, the ICO had received more than 40,000 data protection complaints and reports of over 14,000 personal data breaches. These numbers are certain to rise, and universities are as likely to be the subject of complaints as any other kind of organisation. Any institutions that are uncertain about whether or not they are fully compliant with GDPR should take urgent action to close down any vulnerabilities as quickly as possible. At a time when budgets are under more pressure than ever, a hefty fine – especially one that could have been avoided – is the last thing any university needs. GDPR Compliance at SCC Our GDPR Discovery Tool provides the automated means to address the fundamental GDPR challenge. It identifies and monitors the existence, occurrence and processing of personal data that is hidden in paperwork, digital documents, files, databases, metadata and free text. This can enable Universities to act now and identify vulnerabilities before it is too late. To find out more information please click here. - [Record growth for SCC despite continued investment programme](https://www.scc.com/record-growth-for-scc-despite-continued-investment-programme/): The group’s record level of turnover reflects strong performance in the product divisions in both France and in the UK, with growth of 20% and 23% respectively. In all territories, services turnover also grew during the year to £337m, a growth of 4%. France, at €1.5bn (euro), represented 65% of group turnover with growth of 18% on last year. The UK represents 65% of operating profit delivering £18.7m up 16.9% on prior year. France saw a slight reduction in operating profit of 0.3% driven by margin pressure and a challenging environment in the services operations. Turnover in Spain has increased 11.4% year-on-year, and was predominantly driven by stronger product sales though services also grew by 7%. The group’s Global Delivery Centres in the UK, France, Romania & Vietnam have continued to grow in the year as investment continued in capacity, and capability in support of our clients. The group’s long-term investment programme which has focused on the replacement of the current suite of IT systems is ongoing. This programme will introduce market-leading applications to support customers and internal operations delivering better service, information and efficiency opportunities. James Rigby, SCC Chief Executive, said: “We are very pleased to achieve another record year of growth and profitability. All companies today are digital and operate in digital environments and this presents great opportunities for us. “The focus across the group will remain on the successful strategy of growing our services business and developing the right value adding product business for our customers to help them unleash their potential. “During the year, we have significantly invested across all of our capital programmes. Re-investing profits back into the business is a key part of our strategy to ensure that the group is able to change to meet the needs of our customers and remains relevant for the future. “Funds are available to support continued investment programmes, organic growth and targeted acquisition opportunities. We have a strong and resilient business based on long-term relationships and a sound strategy which is proving successful in growing profitability." - [M2 to fully merge with SCC](https://www.scc.com/m2-to-fully-merge-with-scc/): SCC today announces the formal merger of M2, the Managed Print & Document Services (MPDS) business it acquired in 2014, into its main business, creating SCC Managed Print & Document Services.  M2 has enjoyed a string of successes since being acquired by SCC in February 2014, with consecutive record year-on-year results and a handful of growth milestones achieved, including the opening of a new HQ at Trafford Park in Manchester and the acquisition on Hobs On-Site last year. The acquisition of M2 enabled SCC to enhance its own services portfolio, with a bigger consolidated print presence provided by the combined business – a partnership which will now fall entirely under the SCC Managed Print & Document Services brand. James Rigby, Chief Executive of SCC, said, “Our acquisition of M2 has proved hugely successful and our shared capabilities have had a substantial impact on our overall service delivery capability. “Now is the right time to formally merge M2 into the SCC business as we continue to grow and evolve our combined Managed Print & Document Services. The MPDS market has been on a convergence with IT for many years; together as one, the business is well placed to seize the opportunity these trends present.” As part of the merger, John Taylor, formally CEO of M2, takes up a new senior leadership role within Rigby Group, SCC’s parent company. Damien Baker has been appointed Managing Director of SCC Managed Print & Document Services. - [Corporate VAR of the Year goes to SCC](https://www.scc.com/corporate-var-of-the-year-goes-to-scc/): SCC scooped the award for Corporate Value Added Reseller (VAR) of the Year at the annual PCR Awards, London, on March 6th 2019. The PCR Awards acknowledge the standout work from across the UK PC and Tech sector.Vendors, distributors, resellers and retailers were celebrated in front of a room of 500+ industry members, hosted at the Brewery, central London. The accolade for Corporate VAR, which was awarded to SCC, recognises financial success, marketing, client satisfaction, and expertise and innovations in solutions. Congratulations to SCC!   - [SCC Leeds to open in April](https://www.scc.com/scc-leeds-to-open-in-april/): SCC has expanded and will be opening a brand new sales office in Wellington Place, Leeds, in April 2019. The space will initially welcome ten staff and has the capacity to grow to 40 employees. SCC will join a wide variety of high-profile development neighbours at its new location including Equifax, Sky Betting & Gaming, Willis Towers Watson, Equifax and Irwin Mitchell. NHS Digital is also a short walk away from the new site. SCC’s decision to open up a new sales office in Leeds is built upon the continued growth the SCC North West commercial business has seen over the past few years. In order to further scale and develop the business, a presence in the Yorkshire region, in a modern and dynamic business district with close links to the UK rail network, is ideal. Leeds has the largest legal, finance and professional services market outside of London, and SCC aims to show these clients that as a local system integrator, we can transform their current IT and business processes. James Rigby, Chief Executive at SCC, said, “I’m delighted that 1 Wellington Place will be home to our new Leeds office. Of all the sites we looked at in Leeds, Wellington Place was chosen thanks to its modern working environment and unrivalled amenities, including green space, community events and close proximity to transport links, which will help us to attract new and valued talent.”     - [Rigby Group completes FluidOne sale to Livingbridge](https://www.scc.com/rigby-group-completes-fluidone-sale-to-livingbridge/): Rigby Group (RG) plc, the parent company for a portfolio of family-owned and highly successful businesses operating across Europe, the Middle East and Asia, has sold leading data connectivity aggregator FluidOne to Livingbridge for an undisclosed sum. Rigby Group initially invested in Fluidata in 2015 to drive the next phase of growth for the leading data connectivity business, which had been founded in 2006 by Piers Daniell. Following the investment, Fluidata acquired OnePoint, a voice and mobile specialist, creating FluidOne in 2016, at which point Rigby Group became the sole owner of the enlarged business. FluidOne’s growth has been driven by an expansion of its routes to market with a strong mix of both channel and direct sales, the latter aided by a focus on the mid-to-large enterprise segment. The business is now headed up by Russell Horton (CEO), Hemant Patel (CFO) and co-founder Chris Rogers (COO). Piers Daniell, previously Chairman of FluidOne, steps down as part of this transaction, as does Steven Rigby, Rigby Group COO and John Taylor, Rigby Group executive. Importantly, FluidOne remains the preferred communications partner for SCC and Group companies and will continue to work closely in the delivery of services to customers. Steven Rigby, Group Chief Operating Officer, said:“We are delighted with the growth of the business over our period of ownership and are appreciative to Piers for his support in the transition from founder to a new management team. “We believe Livingbridge has a great business to take forward in the next chapter of its development and one which operates in the dynamic and fast-growing market of IOT, Cloud and mobility connectivity. During our time with the business we have seen it scale up, delivering strong financial performance while maintaining its collaborative culture. We wish the leadership team all the very best for the future.” Deloitte Corporate Finance acted as lead advisor to Rigby Group on the sale. Commenting on the transaction, Darren Boocock, Advisory Partner at Deloitte, said: “We are very pleased to have advised Rigby Group on the successful sale of FluidOne. Under Rigby’s supportive ownership, significant investment has been made in FluidOne’s leadership team and capability. This proved very attractive to Livingbridge, who recognise the inherent value of FluidOne’s offering, market position and platform for growth." Gowling WLG provided legal advice to Rigby Group Finance Limited. A combined corporate, commercial and tax team was led by Ragi Singh, Corporate Partner at Gowling WLG. - [SCC Acquires avsnet](https://www.scc.com/scc-acquires-avsnet/): SCC has acquired a significant stake in communication and collaboration solutions provider, avsnet, underlining SCC’s ongoing intent to be a significant player in the visual communications and collaboration space. Sitting within the SCC group, this move will merge SCC’s long-standing audio visual (AV) business with avsnet’s specialisations to form ‘SCC AVS’. avsnet has built a reputation as market-leader in innovative, creative, tailored solutions. Their experienced and knowledgeable team have created long-term partnerships that have delivered real business benefits. Today’s move creates an entity that is unique to any other AV integrator. SCC AVS has the ability to leverage SCC’s broad range of IT capabilities to provide customers with true end to end solutions. Mike Swain, SCC Services Managing Director, commented: “SCC has had an enviable reputation as an IT solutions provider for over 40 years. Now with the accelerated convergence of IT and Visual Communications this acquisition significantly enhances our existing audio-visual capabilities, creating a market leading entity that addresses business requirements for the integration of VC and collaborative solutions with industry leading security, network and cloud services.” SCC AVS will provide a complete portfolio of services from audio visual design through supply, installation, commissioning and programming as well as video conferencing and collaborative solutions including cloud based and as-a-service models. Managing Director and Founder of avsnet, Graham Fry, said of the acquisition: “This represents a huge opportunity for us and I am proud of my entire team for their ongoing hard work and commitment to the company and our customers. With SCC’s backing we can now enhance our collaborative portfolio and expand the scale of our services to meet the needs of enterprise customers.” Graham will continue as Managing Director for the new SCC AVS business whilst retaining an equity stake in the business. SCC’s Chief Executive, James Rigby, said: “I am delighted to welcome everyone at avsnet to the group. SCC AVS is an exciting development in a growing sector and this further expands our capabilities and builds on our continued growth and success.” With the acquisition complete, SCC AVS now plans to develop services further, leveraging the group’s scale, contacts and IT expertise to power continued progression. - [James Rigby shortlisted for Best Company Leader Award](https://www.scc.com/james-rigby-shortlisted-for-best-company-leader-award/): SCC Chief Executive James Rigby has been shortlisted for a prestigious accolade at the Midlands Leadership Awards. The awards, created by TheBusinessDesk.com, aims to celebrate the people and organisations across the region who are role models for their teams and raise the bar for their competitors. The shortlist showcases the best qualities of modern leadership – of inspiration, collaboration and empowerment – and the winners will be revealed at an awards lunch on November 15th, which will be a celebration of the transformational impact great leaders are having in the Midlands region here and now. Best of luck to James! - [SCC’s Fay Gleeson awarded Greater Birmingham’s PA of the Year 2018](https://www.scc.com/sccs-fay-gleeson-awarded-greater-birminghams-pa-of-the-year-2018/): Fay Gleeson has been awarded Greater Birmingham's PA of the Year at the prestigious Birmingham PA Awards event hosted at Resorts World Birmingham. - [SCC makes big investment in the local region](https://www.scc.com/scc-makes-big-investment-in-the-local-region/): Europe’s largest independent IT services business has been heavily investing in the Birmingham area. SCC, which is owned by the Rigby Group, has largely invested in charity partner The Prince’s Trust, allowing for a brand new hub in Birmingham City Centre. The Rigby Foundation Charitable Trust invests in causes relating to lifelong learning, health and education, and has more than £1.5 million invested in active projects. Corporate Partnerships Manager at The Prince's Trust Birmingham Centre, Cath Taylor said, “SCC and the Rigby Foundation have been a great supporter of the Prince’s Trust, especially here in Birmingham. They have been pivotal in us being able to open our brand new Birmingham centre, which will help us to help thousands of young people across Birmingham, the Black Country and the wider Midlands area in the upcoming years.” The technology services company prides itself on its corporate social responsibility, estimating that 89 per cent of its workforce was engaged in charitable activities last year. At the end of 2016/17, SCC donated £138,495 to 70 charities, including local causes such as Autism West Midlands, Birmingham St Mary’s Hospice and Zöe’s Place. - [Long standing partner, M2, acquire Hobs On-Site](https://www.scc.com/long-standing-partner-m2-acquire-hobs-on-site/): SCC, Europe’s largest independent IT services business, has announced the acquisition of Hobs On-Site Limited. Hobs On-Site are the business processing outsource division of the Hobs Group. The new business will be renamed M2 Managed Document Services and sit alongside M2, SCC’s existing specialist Managed Print Services (MPS) business. M2 was acquired in 2014 by SCC, and the convergence of MPS with IT services has seen continued double-digit growth following this acquisition. The acquisition of Hobs On-Site enables the continued convergence, which many customers seek, in both print and document management. This acquisition will also drive a paper to digital strategy for customers, including cloud-based solutions. Hobs On-Site provide specialist services in document digitisation, document process re-engineering, print room, mail room and digital mail management. Their customer base is primarily large commercial and public sector organisations, in legal and construction sectors, as well as financial services. Simon Kelly, Managing Director of Hobs On-Site, will transfer with the acquisition and continue to run the specialist business. The plan is to set a strong growth path, whilst introducing specialist services to both M2 and SCC’s substantial customer base. James Duckenfield, CEO of Hobs Group, commented, “Hobs On-Site have an excellent client base, and provide services that businesses need as they go digital. We have worked in partnership with M2 for many years and agreed that their ability to grow the business is greater than ours. We are confident that the business is going to a fantastic new home, and one where we will maintain a strong relationship with our clients as well as with M2. We will continue to provide reprographics, legal support services and our range of 3D and virtual reality offerings through Hobs On-Site and to the wider marketplace.” John Taylor, CEO of M2 added, “We are delighted to bring Hobs On-Site into the family. They provide a complementary set of services to both our production printing business within M2 and SCCs digital workplace offering. We clearly plan to replicate the growth and customer convergence of specialist services in print and document management, whilst continuing to add specialist services.” SCC is owned by Rigby Group plc, the Stratford Upon Avon based private group, which operates multiple divisions in numerous countries with revenues in excess of £2.4bn. - [SCC certified to handle and process classified government data](https://www.scc.com/scc-certified-to-handle-and-process-classified-government-data/): SCC has become one of only five organisations in the UK that has been awarded the CAS (S) certification by the UK government. It’s a notable achievement, highlighting our capabilities in handling highly sensitive information by giving SCC the authority to handle and process classified government data. SCC’s Barry Mitchell (Supply Chain Sales Manager) and Phil Wright (Lead Solutions Architect) explain what the certification means and why it’s critical for the safe removal and disposal of data. What is CAS (S)? CAS (S) — or CESG Assured Service (Sanitisation) — is a certification scheme from the National Cyber Security Centre (NCSC). It’s awarded to organisations that can prove their sanitisation and destruction services meet the strict guidelines that have been put in place by the government on how data should be erased and destroyed. Organisations like SCC that are awarded the CAS (S) certification have demonstrated they offer complete security of information, with a rigorous end-to-end process for the sanitisation and destruction of end-of-life data. Why is this certification so important? Concerns around data protection are at an all-time high, particularly with the imminent GDPR go-live date on the 25th May, which is set to strengthen the way organisations currently hold, process and use personal data. CAS (S) provides complete assurance in SCC’s ability to address all GDPR considerations regarding the processing of end of life data. What are the requirements to become certified? The UK government has set out specific requirements for CAS (S) compliance, which are detailed in the HMG IA5 policy. These include a wide range of requirements that not only cover the technical detail of erasing or destroying data, but also the policies and processes that organisations should have in place to manage risk. What does this mean for SCC clients? By meeting this standard, organisations can be confident in SCC’s ability to handle and process data in an auditable and secure fashion as part of a comprehensive, end-to-end process. We use verified methods to securely sanitise data on devices such as desktops and laptops, so they can be safely re-used. Our scope is also wider than other providers, being the only UK CAS (S)-certified organisation to have the re-use of flash media included in our capabilities, which covers Solid State Drivers. We are also the only CAS (S) service provider to operate on the Public Sector Framework, enabling public sector organisations to access our services with the confidence that we meet requirements on price and quality. Is the CAS (S) certification relevant to me? CAS (S) is designed for highly-sensitive government information and is directly relevant to any organisation that deals with HMG data or has adopted the HMG IA5 standard for its security policies. What did achieving the certification entail? SCC has been audited against nine mitigations of risk and compliance to ensure full compliance with an end-to-end process. This includes verifying correct and version-controlled procedures, the simulation and demonstration of service against the SCC process, including handling, transportation, sanitisation and destruction, employee sign-off processes and training plans, and the physical inspection of equipment, vehicle and facility security features. How does CAS (S) fit with SCC’s solutions and services? CAS (S) completes the SCC security accreditation portfolio for Recycling Services, with other credentials including: • DIPCOG – approval from MOD for the destruction of all data classifications including top secret data at customer site • CPNI Approval – for secure transportation and physical destruction at both customer and fixed premises • LIST N - specific to the nuclear industry, enabling SCC to process sensitive nuclear information classified as OFFICIAL / OFFICIAL-SENSITIVE • ISO 27001 SCC is also the only certified CAS (S) provider with the ability to offer these capabilities alongside a much greater scope of services and accreditations, for complete reassurance in data management, protection and security. As Europe’s largest independent technology solutions company, SCC is ideally placed to help your organisation plan, manage and deliver IT services across your business. Find out more about our industry accreditations and partnerships or explore our wide range of IT services, which include data centre & cloud, security, network & connectivity and professional services. Discover more about our IT Service ## Pages - [Collaboration Services SST](https://www.scc.com/terms-and-conditions-and-policies/collaboration-sst/): Collaboration SST V1.0 20260402Download the Collaboration Services - Service Specific Terms PDF - [Engage 2026 – The power of partnership in AI](https://www.scc.com/engage-2026-the-power-of-partnership-in-ai/): https://player.vimeo.com/video/1194408206?h=421fa0de3d&title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479 - [Engage 2026 – Digital Workplace: The intelligent workplace](https://www.scc.com/engage-2026-digital-workplace-the-intelligent-workplace/): https://player.vimeo.com/video/1194408207?h=a03ca3a14b&title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479 - [Engage 2026 – Customer Panel](https://www.scc.com/engage-2026-customer-panel/): https://player.vimeo.com/video/1194408209?h=38527f59bf&title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479 - [Engage 2026 – AI Solutions: Ready to scale or ready to stumble?](https://www.scc.com/engage-2026-ai-solutions-ready-to-scale-or-ready-to-stumble/): https://player.vimeo.com/video/1194428209?h=f70703617c&badge=0&autopause=0&player_id=0&app_id=58479 - [Engage 2026 – Cyber Resilience in Action](https://www.scc.com/engage-2026-cyber-resilience-in-action/): https://player.vimeo.com/video/1194428208?h=4107150b8c&title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479 - [Engage 2026 – Sir Peter Rigby – 30 years of Philanthropy](https://www.scc.com/engage-2026-sir-peter-rigby-30-years-of-philanthropy/): https://player.vimeo.com/video/1194428210?h=37264998af&title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479 - [Engage 2026 – SCC: Shaping the future together](https://www.scc.com/engage-2026-scc-shaping-the-future-together/): https://player.vimeo.com/video/1194441657?h=2b2cb82789&title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479 - [Engage 2026 – IGNITE what’s possible with SCC](https://www.scc.com/engage-2026-ignite-whats-possible-with-scc/): https://player.vimeo.com/video/1194441658?h=1c6128bcab&title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479 - [Accessibility Statement](https://www.scc.com/accessibility-statement/): This accessibility statement applies to content published on the scc.com website domain. - [Remote Working Products](https://www.scc.com/remote-working-products/): This page is updated daily and as a result stock levels shown may not reflect precise figures. All customers are advised to contact SCC and be ready to purchase immediately to avoid disappointment - [Privacy Notice – Flexible Resourcing](https://www.scc.com/terms-and-conditions-and-policies/privacy-notice-flexible-resourcing/): Privacy-Notice-Flexible-ResourcingDownload - [Privacy Notice – Vision](https://www.scc.com/terms-and-conditions-and-policies/privacy-notice-vision/): PN 019 SCC Services Portal (Vision) V2.1Download - [Supported Equipment Terms and Conditions](https://www.scc.com/terms-and-conditions-and-policies/supported-equipment-terms-and-conditions/): Supported Equipment Terms and Conditions V1.1Download the Supported Equipment Terms and Conditions PDF - [Maintenance Terms and Conditions](https://www.scc.com/terms-and-conditions-and-policies/maintenance-terms-and-conditions/): Maintenance Terms and ConditionsDownload - [Payment Solution Terms](https://www.scc.com/terms-and-conditions-and-policies/payment-solution-terms/): Payment Solution Terms V1.1Download the Payment Solution Terms PDF - [Billing Guide](https://www.scc.com/terms-and-conditions-and-policies/billing-guide/): Billing Guide V1.1 20260730Download - [Cyber SST](https://www.scc.com/terms-and-conditions-and-policies/cyber-sst/): Cyber SST V1.2 20260709Download the Cyber Security Services - Service Specific Terms PDF - [Cloud SST](https://www.scc.com/terms-and-conditions-and-policies/cloud-sst/): Cloud SST V1.3 20260714Download the Cloud Services - Service Specific Terms (SST) PDF - [Master Services Agreement](https://www.scc.com/master-services-agreement/): Master Services Agreementv1.4Download - [Domain Name Registration Services](https://www.scc.com/terms-and-conditions-and-policies/domain-name-registration-services/): Domain Name Registration Services – SCC provide UK domain name registration in conjunction with our partner Nominet. These services are provided at a fixed price for each domain name. - [Engage 2026](https://www.scc.com/privacy-notice/engage2026/): Important Information: Specialist Computer Centres plc (“SCC”) is a company registered in England under company number 01428210. Our registered office is James House, Warwick Road, Birmingham B11 2LE. For the purposes of data protection laws, we will be the data controller for certain personal data collected from you in the circumstances described below, and our Data Protection Officer can be contacted at DPO@scc.com   - [Engaging Supply Chain](https://www.scc.com/engaging-supply-chain/): The suppliers a business keeps say as much about its standards as the customers it serves. We hold our supply chain to the standards we hold ourselves, assessed against externally recognised benchmarks and reviewed at board level. For our customers, that means the integrity they see in our delivery runs all the way back through the chain behind it. - [Network Health Check](https://www.scc.com/network-health-check/): Networks are constantly evolving often haphazardly as increasingly heavy workloads are placed on them. - [Governance, risk management and policies](https://www.scc.com/about-scc/sustainability/governance-risk-management-and-policies/): How a business is governed determines how it behaves over time. The frameworks below are how we hold ourselves to the standards we ask our customers to judge us against - ISO-accredited, independently reviewed, and applied consistently across every part of the business. - [News](https://www.scc.com/insights/news/) - [Search](https://www.scc.com/search/) - [Solutions](https://www.scc.com/solutions/) - [Events](https://www.scc.com/events/) - [Case Studies](https://www.scc.com/insights/case-studies/) - [Partner Newsfeed](https://www.scc.com/insights/partner-newsfeed/) - [Worldwide Locations](https://www.scc.com/about-scc/worldwide-locations/): Choose a city - [Annual Reports](https://www.scc.com/about-scc/annual-reports/): Our annual reports provide a clear view of SCC’s performance, progress and priorities. They reflect how we continue to invest in our people, customers, partners and services, while staying focused on long-term growth, responsible business and helping organisations simplify the complex through technology. - [Leadership Team](https://www.scc.com/about-scc/leadership-team/): The SCC UK leadership team is built on decades of experience across technology, services and the industries we serve. Their expertise shapes how we advise, how we deliver, and how we evolve with our customers over time. - [Our Values](https://www.scc.com/about-scc/our-values/): We put our people and customers first, and we bring customer, vendor and solution together. That belief shapes everything we do and the values that hold it in place. - [Partner Directory](https://www.scc.com/partners/partner-directory/) - [Use case workshop police](https://www.scc.com/use-case-workshop-police/): A half-day, SCC-sponsored workshop for Police Leaders explore where AI can deliver the greatest value. - [Proof of value build police](https://www.scc.com/proof-of-value-build-police/): A fully sponsored, structured engagement designed to prove the value of one high-impact AI use case within your force. - [Service Specific Terms](https://www.scc.com/terms-and-conditions-and-policies/service-specific-terms/): Cloud SST Cyber SST Collaboration SST - [IBM FlashSystem](https://www.scc.com/ibm-flashsystem/): Efficient, policy-based data resilience for all your storage needs - [Circular IT](https://www.scc.com/circular-it/): If you are juggling Windows 11 migration, CSRD and hard cost targets, you are not alone. SCC’s closed-loop Circular IT model meets these priorities in one move, delivering up to 70% cost reduction, 80% carbon footprint reduction and zero operational risk through end-to-end asset lifecycle management. - [Framework Connect Partner Alliance](https://www.scc.com/framework-connect-partner-alliance/) - [Trusted Managed IT Services That Drive Results | SCC](https://www.scc.com/): We work with organisations to harness world-leading technology that turns complexity into strategic advantage. - [Multi Service Framework Agreement](https://www.scc.com/multi-service-framework-agreement-2/): Multi-Service-Framework-AgreementDownload - [Resources](https://www.scc.com/insights/resources/) - [Terms and Conditions for the Sale of Products](https://www.scc.com/terms-and-conditions-and-policies/terms-and-conditions-for-the-sale-of-products/): Terms and Conditions for the Sale of Products V1.1Download - [Master Services Agreement](https://www.scc.com/terms-and-conditions-and-policies/master-services-agreement/): MSA V1.6Download the Master Services Agreement PDF - [Collab Social](https://www.scc.com/collab-social/): Successfully delivering digital transformation is key to staying competitive in this fast-paced environment. - [Server Refresh Model Contact Us](https://www.scc.com/server-refresh-model-contact-us/): How we might use your information - [Terms, Conditions & Policies](https://www.scc.com/terms-and-conditions-and-policies/): Our Terms and Conditions page is designed to provide you with all the necessary legal information related to SCC and our service offerings. We understand the importance of transparency and trust, which is why we have arranged our legal documents in an accessible and user-friendly manner. - [Register Remote Products](https://www.scc.com/register-remote-products/): You have an account? - [Login Remote Products](https://www.scc.com/login-remote-products/): Register an account - [Payment Practices](https://www.scc.com/payment-practices/): Our latest payment practices data is available on the government website at https://check-payment-practices.service.gov.uk/company/01428210/reports. - [SCC Supplier Code of Conduct](https://www.scc.com/supplier-code-of-conduct/): At SCC we enable people to do business by planning, supplying, integrating and managing their IT. We value the way we do business, acting with integrity and in line with our social responsibility in a sustainable way. Corporate integrity, responsible sourcing and the safety and wellbeing of workers in the countries where we do business are of paramount importance to SCC. We are committed to conducting our business in compliance with all applicable laws and have developed this Supplier Code of Conduct (this “Code”) to support this commitment.  We believe this ensures we will deliver long-term social, environmental and economic benefits for the businesses and communities in which we operate. - [Privacy Notice – SCC Employees / Contractors](https://www.scc.com/privacy-notice-employees/): Your privacy is important to us. This Privacy Notice explains what personal data we collect from you (as a current or former Employee or Contractor of SCC) and how we use it. - [Privacy Notice](https://www.scc.com/privacy-notice/): Your privacy is important to us. This Privacy Notice explains what personal data we collect from you and how we use it. - [Public Policy Statement](https://www.scc.com/terms-and-conditions-and-policies/public-policy-statement/): As employees of SCC we are all identified, not only by the SCC brand, but by the way we behave. The SCC brand is more than just a name and a logo; it represents a high standard of behaviour that we should all follow by acting responsibly and respecting the laws, traditions and cultures of the countries in which we operate. - [Modern Slavery Statement](https://www.scc.com/terms-and-conditions-and-policies/modern-slavery-statement/): The UK Modern Slavery Act 2015 (the “Act”) requires businesses to state the actions they have taken during the financial year to ensure modern slavery is not taking place in their operations and supply chain. - [Cookies Policy](https://www.scc.com/cookies-policy/): This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information and provide anonymised tracking data to third party applications like Google Analytics. - [Information Security Statement](https://www.scc.com/terms-and-conditions-and-policies/information-security-privacy-policy-statement/): SCC prides itself as being a leader in the IT services industry. As part of this, we recognise that we have a responsibility to protect all of the data we hold or process, whether it belongs to SCC, our employees, partners, customers, or suppliers. By protecting this data we can ensure that we maintain our reputation as a trusted employer and partner, enabling us to grow as a business and deliver exceptional service to our customers. - [Telecoms Standard Terms And Conditions](https://www.scc.com/terms-and-conditions-and-policies/telecoms-standard-terms-and-conditions/) - [Sectors](https://www.scc.com/sectors/) - [Accreditations ](https://www.scc.com/about-scc/accreditations/): Our accreditations reflect the standards SCC works to every day, across quality, security, service management, sustainability and responsible business. They give customers confidence that our people, processes and platforms are independently recognised, rigorously managed and built to support trusted, resilient technology partnerships. - [Awards](https://www.scc.com/about-scc/awards/): Our awards reflect the strength of SCC’s people, partnerships and performance. For over 50 years, we’ve helped organisations simplify the complex, combining leading technology, specialist expertise and a customer-first approach. Each award recognises the standards we set, the outcomes we deliver and the teams and customers behind them. - [DVaaS – Book a bespoke consultation](https://www.scc.com/book-a-bespoke-consultation/): How we might use your information - [Insights](https://www.scc.com/insights/) - [Partners](https://www.scc.com/partners/): Powering Partnership through complementary, cost effective and scalable solutions. - [Sustainability at SCC](https://www.scc.com/about-scc/sustainability/): How we run as a responsible business across Planet, People and Prosperity. - [Diversity and Inclusion](https://www.scc.com/about-scc/diversity-and-inclusion/): Inclusion at SCC is a commercial and cultural strength. We believe genuinely inclusive teams produce sharper thinking, better decisions and more resilient delivery for our customers. Our Diversity and Inclusion working group runs seven colleague networks covering Access, Network of Women, Rainbow, REACH, Veteran Reservist Alliance, Wellbeing and Young Professionals. Each is sponsored by a member of the UK Leadership Team. We hold Disability Confident Level 2 certification, are members of Neurodiversity in Business, a signatory of the Menopause Pledge, and hold the Armed Forces Covenant Employee Recognition Scheme at Silver level. Our Rainbow and REACH networks have each won Founders Awards for how they demonstrate our values. Every commitment is reported at leadership level. Every network is measured by what colleagues tell us it has changed for them. - [About SCC](https://www.scc.com/about-scc/): We are a privately owned, UK-headquartered technology partner with 50 years of continuous operation. We stand behind the organisations whose operations depend on IT, and we own every stage of the lifecycle under one accountable roof. - [Contact](https://www.scc.com/contact/): If you would like to contact us, please use the form below. ## Events - [Keeping the Lights On: Building Operational Resilience in the NHS](https://www.scc.com/events/keeping-the-lights-on-building-operational-resilience-in-the-nhs/): When technology fails in healthcare, the consequence is not simply downtime. It can delay treatment, disrupt clinical decision-making and affect patient safety. As NHS organisations become increasingly dependent on digital services, operational resilience is no longer just an IT concern. It is a critical component of safe, effective patient care. - [Beyond NVIDIA GTC 2026: What This Means for Your Organisation](https://www.scc.com/events/beyond-nvidia-gtc-2026/): Not everyone can attend NVIDIA GTC Berlin, but every organisation needs to understand what comes next. - [The Future of Enterprise Connectivity – Building Intelligent, Resilient Networks](https://www.scc.com/events/future-enterprise-connectivity/): Network connectivity is no longer just an IT utility. It has become a strategic platform that underpins employee productivity, customer experience, operational resilience and digital transformation. - [The AI-enabled Service Front Door](https://www.scc.com/events/the-ai-enabled-service-front-door/): With Local Government facing reorganisation, increasing service demands, and the need for greater collaboration across departments, SCC is working with several councils to address these challenges. Our approach delivers: - [Behind the Scenes at SCC Recyclea – see Refurb-as-a-Service in action](https://www.scc.com/events/hp-refurb-as-a-service-extend-asset-lifespan/): As part of our commitment to championing decarbonisation, SCC is on a mission to become the UK’s largest OEM-certified refurbisher. - [Leeds Run Club – September](https://www.scc.com/events/leeds-run-club-september/): Join us for the Leeds Run Club, where SCC welcomes customers, partners, and colleagues for a relaxed and inclusive running experience. - [XLA Webinar Series – Episode 3: Envision](https://www.scc.com/events/xla-webinar-series-episode-3-envision/): Clarity is the starting point. Ambition gives it purpose. - [Webinar: Navigating the Perfect Storm](https://www.scc.com/events/hpe-hypervisor-webinar/): Technology leaders are navigating a storm of competing priorities. - [SCC Simulation Experience – London](https://www.scc.com/events/scc-simulation-experience-london/): A peer-led executive leadership challenge. - [SCC Padel Tournament – The Power of Partnership](https://www.scc.com/events/scc-padel-tournament-the-power-of-partnership/): Technology is powered by partnerships. The strongest solutions are built when the right people, expertise and innovation come together, and that’s exactly what this event is all about. Join SCC, alongside our technology partners AMD, HP and Windows 11, for the SCC Padel Tournament – The Power of Partnership, an afternoon of networking and Padel at Padium Canary Wharf on Wednesday 16 September. - [Leeds Run Club – August](https://www.scc.com/events/leeds-run-club-august/): Join us for the Leeds Run Club, where SCC welcomes customers, partners, and colleagues for a relaxed and inclusive running experience. - [Rebalancing the Stack: Control, Complexity and Cost](https://www.scc.com/events/rebalancing-the-stack-control-complexity-and-cost/): As virtualisation strategies evolve, many organisations are finding their technology stack increasingly shaped by vendor-led models rather than actual utilisation and business need. - [Leeds Run Club – July](https://www.scc.com/events/leeds-run-club-july/): Join us for the Leeds Run Club, where SCC welcomes customers, partners, and colleagues for a relaxed and inclusive running experience. - [Keeping the Lights On: Building Operational Resilience in Central Government.](https://www.scc.com/events/keeping-the-lights-on-building-operational-resilience-in-central-government/): Public services cannot afford downtime. In a more complex operating environment, central government organisations need resilience strategies that go beyond traditional backup and recovery, helping them maintain continuity, minimise disruption and restore services fast when incidents occur. - [Smart Spaces: Turning Buildings into Intelligent Assets Enabling safer, smarter, more efficient estates through intelligent networking](https://www.scc.com/events/smart-spaces-turning-buildings-into-intelligent-assets-enabling-safer-smarter-more-efficient-estates-through-intelligent-networking/): Today’s buildings need to do more than simply function. With the right network foundations, Smart Spaces transform physical environments into intelligent assets- supporting safety, sustainability, operational efficiency and better experiences for everyone who uses them. - [Deploying AI Cross-Functionally in Financial Services: When the Tech Works but the Organisation Doesn’t ](https://www.scc.com/events/deploying-ai-cross-functionally-in-financial-services-when-the-tech-works-but-the-organisation-doesnt/): A senior leadership session examining why cross-functional AI initiatives stall, and the operating model decisions that unlock enterprise-scale delivery. - [Leeds Run Club – Powered by SCC](https://www.scc.com/events/leeds-run-club-powered-by-scc/): Join us for the Leeds Run Club, where SCC welcomes customers, partners, and colleagues for a relaxed and inclusive running experience. - [Future of Digital Employee Experience Event London](https://www.scc.com/events/future-of-digital-employee-experience-event-london/): Join us for an exclusive in‑person event hosted by SCC, XLA Institute and HP, as we explore how Experience‑Led organisations are designing, delivering, and managing Experience Level Agreements (XLAs) that truly make a difference. - [Live FS&I Ransomware Attack & Response Simulation](https://www.scc.com/events/live-fsi-ransomware-attack-response-simulation/): More than a cyber simulation, this session helps identify where a ransomware event could expose pinch points in your operational resilience, across decision-making, communications, recovery, third-party dependencies and the continuity of important business services. - [Webinar: From Complexity to Clarity – Modern Approaches to Managing Your Cisco Infrastructure](https://www.scc.com/events/modern-approaches-to-managing-your-cisco-infrastructure/): Managing a Cisco environment shouldn’t feel overwhelming - but with sprawling architectures, evolving security demands and limited visibility, many IT teams struggle to keep pace. Our experts aim to show you how to cut through the complexity. - [Join Our SCC & Panasonic Webinar: Beyond the Cab: Putting Critical Information Where Blue Light Teams Need It Most](https://www.scc.com/events/panasonic-blue-light/): Fire and Rescue operations don’t stop at the cab and neither should access to critical information. While MDTs remain essential for mobilisation and command updates, they were never designed to support decision‑making once crews step onto the incident ground. - [Rapid 7 – Land Rover Experience](https://www.scc.com/events/rapid-7-land-rover-experience/): This isn’t a high-level overview; it is a tactical roadmap for executives who demand more from their Microsoft investments, in combination with an unforgettable driving experience. - [SCC x Varonis Dinner – Governing AI Risk](https://www.scc.com/events/scc-x-varonis-dinner-governing-ai-risk/): Your Evening at Hakkasan - [Unlocking Data Intelligence: How Hackney Transformed Governance with Smartbox.Ai](https://www.scc.com/events/unlocking-data-intelligence/): Join us for an exclusive webinar hosted by Smartbox.Ai in partnership with SCC, tailored for Local Government leaders and data professionals. Discover how the London Borough of Hackney leveraged Smartbox.Ai to revolutionise data governance, compliance, and operational efficiency. - [SCC and Nexthink: The Future of Digital Employee Experience Event](https://www.scc.com/events/scc-and-nexthink-the-future-of-digital-employee-experience-event/): Your VIP invitation to this exclusive VIP event where we will discuss emerging trends, strategies, and innovations shaping workplace experience, productivity, and employee engagement - [SCC And Cisco’s Introduction to Secure Access and Secure Firewall](https://www.scc.com/events/scc-x-cisco-introduction-to-secure-access-and-secure-firewall/): Liam Shevill - Security Solutions Engineer ## Case Studies - [NEC Connected Visitor Experience Campus](https://www.scc.com/insights/case-studies/nec-connected-visitor-experience-campus/): The NEC, working with SCC, has delivered a truly enhanced digital experience for both our visitors and our customers alike. - [Retail Network Support](https://www.scc.com/insights/case-studies/retail-network-support/): From a newly acquired estate to one accountable support partner - [South Yorkshire Fire and Rescue strengthens critical 999 service resilience](https://www.scc.com/insights/case-studies/south-yorkshire-fire-and-rescue/): The contract with SCC makes South Yorkshire safer and stronger, and makes sure that we can mobilise our 999 facility all year round. - [Newcastle City Council](https://www.scc.com/insights/case-studies/newcastle-city-council/): SCC know our environment. They knew the outcomes that we were looking to achieve, and they were able to bring skills and commitment in order to make that reality. We have a really strong track record of working with SCC, and that's been really evident in the delivery of the Wi-Fi project. - [Arco](https://www.scc.com/insights/case-studies/arco/): Arco, the UK’s leading safety experts, partnered with Visavvi (an SCC company) to design and deliver a modern, technology-enabled workspace at their new headquarters at Blackfriargate. - [How SCC Helped a Leading UK Grocery Retailer Streamline Meeting Spaces with Microsoft Teams](https://www.scc.com/insights/case-studies/how-scc-helped-a-leading-uk-grocery-retailer-streamline-meeting-spaces-with-microsoft-teams/): With a company-wide decision made to move to Microsoft Teams for all collaboration, the retailer needed a consistent, reliable experience across its entire meeting room estate. - [SCC Voice for Teams Case](https://www.scc.com/insights/case-studies/scc-voice-for-teams-case/): During the pandemic Microsoft Teams rapidly became the primary platform for internal collaboration for our client, but external calling and meetings continued on their legacy telephony platform. As the legacy platform was end of life, and they were already in the process of migrating infrastructure to the cloud, it made sense to harmonise internal and external collaboration onto Microsoft Teams. - [Delivering a ‘New Way of Working’ for a Leading Food Manufacturer](https://www.scc.com/insights/case-studies/delivering-a-new-way-of-working-for-a-leading-food-manufacturer/): When Skype for Business Online was retired, our client – a major global food manufacturer – faced an urgent, high-stakes deadline: migrate 66,000 users to Microsoft Teams - and do it without missing a beat. - [Keeping Evri Moving with Scalable Network Services](https://www.scc.com/insights/case-studies/keeping-evri-moving-with-scalable-network-services/): Evri, the UK’s largest parcel delivery company, is powered by more than 12,000 employees and 20,000 couriers serving businesses and consumers nationwide. As parcel volumes grew rapidly, its network came under increasing pressure, making reliable connectivity and responsive support critical to day-to-day operations. SCC helped Evri modernise its network, stabilise services and build a scalable managed service that improved resilience, reduced disruption and supported continued growth. - [Modernising Wi‑Fi Infrastructure for Avon and Somerset Police](https://www.scc.com/insights/case-studies/modernising-wi-fi-infrastructure-for-avon-and-somerset-police/): ASP’s existing Wi-Fi estate had reached end of life and was no longer able to support the demands of modern policing. Device usage across the force had increased significantly, with officers routinely carrying both laptops and mobile phones, alongside Wi-Fi-enabled body-worn cameras. In addition, visitors and members of the public also required connectivity within police buildings. - [How Cybersecurity Keeps TRU West Alliance on Track to Deliver National Infrastructure](https://www.scc.com/insights/case-studies/tru-west-alliance/): As the largest section of the ~£11 billion TransPennine Route Upgrade, TRU West Alliance is responsible for delivering one of the UK’s most complex rail modernisation programmes. The work will reshape how people travel between Manchester and York, with electrification, major station upgrades and new infrastructure across a busy commuter route.  - [Nec](https://www.scc.com/insights/case-studies/nec/): The NEC Group, operator of the UK’s largest event centre across two campuses, needed to improve visibility into cyber threats and build a stronger security foundation quickly. Partnering with SCC, NEC deployed a fully managed MXDR service in just three months, transforming its ability to detect, respond to, and manage cyber risk. - [How Borough of Broxbourne Council Protects Public Services Through Cyber Resilience](https://www.scc.com/insights/case-studies/how-borough-of-broxbourne-council-protects-public-services-through-cyber-resilience/): For Borough of Broxbourne Council, technology crucially underpins maintaining public services, supporting staff, and protecting sensitive information. But behind the scenes, their cybersecurity foundation was far less secure than it needed to be. Infrastructure was dated, patching was manual and inconsistent, and vulnerabilities often went unnoticed simply because the team had no way to see them. The annual IT health check felt like an uphill battle, bringing anxiety rather than assurance.  - [Enabling DIO’s Transition to Secure, Off‑Premise Storage](https://www.scc.com/insights/case-studies/enabling-dios-transition-to-secure-off-premise-storage/): DIO was operating with an ageing on-premise storage network located in Sutton Coldfield. - [How Harbottle & Lewis Found Trust and Confidence with Vohkus and SCC](https://www.scc.com/insights/case-studies/how-harbottle-lewis-found-trust-and-confidence-with-vohkus-and-scc/): Behind every great law firm is a great IT partner. And for Harbottle & Lewis, a leading UK law firm known for advising some of the world’s biggest names in media, technology and entertainment, trust is everything. - [Croydon Health Services NHS Trust](https://www.scc.com/insights/case-studies/croydon-health-services-nhs-trust/): Croydon Health Services serves nearly 400,000 people in South London. Training staff, ensuring clinicians stay current, building capability across the organisation, is central to delivering quality care. The training facilities at Shirley House, where much of this work happened, had deteriorated. The environment was tired. Spaces were dated. Staff found themselves learning in conditions that didn't match the standard of care they were expected to deliver. - [The Deep](https://www.scc.com/insights/case-studies/the-deep/): The Deep, located in Hull, is a renowned aquarium and science centre with a conservation mission. Around 460,000 guests visit annually. About 15,000 of those are school children coming as part of formal educational programmes. The mission is specific: build a deeper understanding of oceans and inspire positive change in how people relate to marine life. - [HM Land Registry and SCC](https://www.scc.com/insights/case-studies/hm-land-registry-and-scc/): HM Land Registry operates one of the UK's critical government services, managing the registration of land and property ownership across England and Wales. The organisation operates at significant scale, supporting 700 internal IT users alongside 7,500 caseworkers whose systems directly enable property transactions. - [Kent County Council](https://www.scc.com/insights/case-studies/kent-county-council/): Kent County Council delivers services across multiple departments, each with distinctive operating models. Customer-facing staff handle calls as part of a broader mix of responsibilities, managing cases, processing applications, responding to enquiries. The challenge is providing tools that fit this working pattern rather than imposing call centre infrastructure that assumes specialised staffing models. - [Queen Mary University of London](https://www.scc.com/insights/case-studies/queen-mary-university/): Universities operate on academic calendars, not business calendars. Most of the year, communication demands are relatively steady. Then Confirmation and Clearing arrive. These are intense periods when school leavers accept or change their university offers, and institutions scramble to fill final places. Phone lines ring constantly. Queries pour in, questions about accommodation, about student loans, about course specifics. For a university's communications infrastructure, Clearing is a stress test that happens every August like clockwork. - [OCS and SCC](https://www.scc.com/insights/case-studies/ocs-and-scc/): OCS is a global facilities management company. Over 130,000 colleagues work across 8,000 customer sites in the UK, Europe, Asia Pacific and the Middle East. That scale brings a particular IT challenge: how do you support a workforce that's distributed, mobile, and whose primary job isn't to be near an IT person? - [Marubeni-Komatsu](https://www.scc.com/insights/case-studies/marubeni-komatsu/): Marubeni-Komatsu is the sole distributor of Komatsu construction equipment in the UK, a role the company has held since 1972. Based in Redditch, the organisation recently undertook a broader office refurbishment. The leadership team recognised that the existing meeting room technology was outdated and did not support how the business now operates. - [Vico Homes](https://www.scc.com/insights/case-studies/vico-homes/): Vico Homes, formerly Wakefield District Housing, manages more than 32,000 homes across the north of England. The organisation serves some of the most vulnerable people in communities: families in housing need, older people, people with disabilities. The work of managing that portfolio and supporting those communities happens in offices. Teams coordinate maintenance, handle tenancy issues, plan service improvements, engage with residents. - [Senior Aerospace Weston](https://www.scc.com/insights/case-studies/senior-aerospace-weston/): Senior Aerospace Weston, a division of Senior plc, manufactures airfoils and air structures for single-aisle aircraft. The facility in Lancashire employs engineers, technicians and support staff. They design components, test them, troubleshoot issues, and iterate designs until they meet aircraft manufacturer specifications. That work happens in design offices, in labs and in meeting rooms where teams gather around problems. - [How TIP Group Took Control of the Cloud with SCC](https://www.scc.com/insights/case-studies/how-tip-group-took-control-of-the-cloud-with-scc/): On the surface, TIP’s cloud setup was in good shape. They'd done the hard part - migrating to Microsoft Azure. But behind the scenes, it was clear the cloud environment wasn’t delivering as much value as it could. The migration had been a lift-and-shift exercise — enough to get things up and running, but not enough to unlock the full potential of the platform. Services were sometimes hard to scale, commissioning new environments could be slow, and they were missing the data needed to make fast, informed decisions. - [London Fire Brigade](https://www.scc.com/insights/case-studies/london-fire-brigade/): London Fire Brigade is the busiest fire and rescue service in the UK, responding to over 250,000 calls annually whilst serving a population of 9 million Londoners. The operations centre is the nerve centre where incoming emergency calls are received and incidents are managed. Control room staff need to see real-time information about incident location, available resources, personnel status and ongoing operations. - [City of Glasgow College and SCC](https://www.scc.com/insights/case-studies/city-of-glasgow-college-and-scc/): City of Glasgow College serves Scotland's largest technological and professional skills sector. Two campuses host 32,500 students from 135 countries. The college's IT desk system had evolved piecemeal. It was a manual operation supported by post-it notes, staff tracking requests informally, escalating issues by memory, often working at cross-purposes. - [Durham University](https://www.scc.com/insights/case-studies/durham-university/): Durham is a top-ranked institution with nearly 21,000 students and 4,000 staff across multiple campuses. The university recently undertook an ambitious expansion, developing a new Business School building designed to reflect the institution's standing as the world's sixth-best business school. The challenge was creating teaching spaces that would serve both traditional lecture formats and collaborative learning models, requiring sophisticated integration of audio-visual and video conferencing technology that staff could use intuitively without technical barriers. - [University Hospitals Coventry and Warwickshire NHS Trust](https://www.scc.com/insights/case-studies/university-hospitals-coventry-and-warwickshire-nhs-trust/): UHCW NHS Trust operates two hospitals serving over a million people across Coventry and Rugby, managing more than 800,000 episodes of care annually. With 10,000 employees spread across these sites, the organisation faced a mounting challenge: routine HR queries from staff created a bottleneck. Pay questions, leave requests, policy clarifications, these transactional enquiries consumed the time of HR professionals who could have been handling complex cases requiring human judgment. The Trust recognised that manual processing was neither sustainable nor a good use of specialist expertise. - [Mishcon de Reya LLP](https://www.scc.com/insights/case-studies/mishcon-de-reya-llp/): Mishcon de Reya, a major law firm, recognised that visibility into their critical infrastructure was inadequate. Threats could move through their networks without detection. Incident notifications, when they arrived, often came too late or lacked the detail needed to act quickly. The firm handled sensitive client information and complex transactions, the cost of a security gap was severe. - [Secure Trust Bank](https://www.scc.com/insights/case-studies/secure-trust-bank/): Secure Trust Bank was founded in 1952 and operates as the UK's specialist lender to consumers and small businesses. The bank articulated a clear vision: to become the most trusted specialist lender in the country. Achieving that required more than better marketing. It required building systems, processes and technology that customers could rely on, and staff could use with confidence. - [Adecco](https://www.scc.com/insights/case-studies/adecco/): It is important that we work in a real partnership and not just as suppliers. And I can say that SCC has been acting as a real partner. - [Browne Jacobson](https://www.scc.com/insights/case-studies/browne-jacobson/): Browne Jacobson, a full-service law firm, faced a question that was becoming urgent across the profession: how should lawyers engage with generative AI? The technology was moving fast, but most lawyers didn't have hands-on experience with it. They couldn't advise clients on risks and opportunities they hadn't explored themselves. - [Wilson James](https://www.scc.com/insights/case-studies/wilson-james/): Our collaboration with Wilson James began with a funded pathfinder aimed at unlocking the full value of their Microsoft investment. Together, we crafted a Microsoft-first strategy to consolidate their security solutions and streamline their operations. - [NHS Fife](https://www.scc.com/insights/case-studies/nhs-fife/): A GP practice isn't a monolithic building with a front door and a back door. It's a coordination point. Doctors and nurses move between treatment rooms, between practices across the health board area, between clinical roles and administrative space. They print referrals, test results, prescriptions and patient summaries. The technology assumption that printing happens at one desk in one room, plugged into one printer, doesn't map onto how medicine actually works. - [SCC and RingCentral](https://www.scc.com/insights/case-studies/scc-and-ringcentral/): SCC's own service desk was reaching the limits of its toolset. The company was growing globally. Service desk agents were distributed across multiple offices and, increasingly, working from home. The existing systems integrated poorly with each other. An agent taking a call couldn't easily see the customer's chat history or escalate to video support. Tickets in one system didn't talk to tickets in another. The fragmentation slowed down customer service and made it harder for agents to do their jobs well. - [Borough of Broxbourne Council](https://www.scc.com/insights/case-studies/borough-of-broxbourne-council/): Broxbourne Council recognised that its IT infrastructure and support services were limiting what the organisation could achieve for constituents. Systems were ageing. Support was reactive rather than enabling. Staff couldn't work flexibly or collaborate effectively because the technology didn't support it. - [Wirral Council](https://www.scc.com/insights/case-studies/wirral-council-testimonial/): Wirral Council, like many forward-thinking local authorities, recognised that the Internet of Things offered opportunities to improve service delivery and resident outcomes. But IoT is an emerging technology space. The risks are real. Privacy concerns about data collection. Cybersecurity challenges around connected devices. Questions about if the data actually leads to better decisions. - [NHS Blood and Transplant](https://www.scc.com/insights/case-studies/nhs-blood-and-transplant-testimonial/): Blood and organ donation is infrastructure, not service. A single point of failure in IT systems doesn't mean a bad experience. It means lives not saved. NHS Blood and Transplant operates at that threshold. Every day, the organisation manages a complex web of IT dependencies: from the moment a donation is registered through storage, testing, compatibility checks and finally to the patient in theatre. Any disruption ripples through a system where timing is not negotiable. - [Parkdean Resorts](https://www.scc.com/insights/case-studies/parkdean-resorts-testimonial/): Parkdean Resorts operates the UK's largest portfolio of holiday parks. Thousands of guests arrive each season expecting consistent service: catering systems that work, booking confirmations that come through, housekeeping rotas that are accurate, payment processing that doesn't fail. That experience depends on IT systems running reliably across multiple data centres. - [Nottinghamshire County Council](https://www.scc.com/insights/case-studies/nottinghamshire-county-council/): Nottinghamshire County Council, as an upper-tier local authority, operates across multiple service lines and multiple physical locations. The council provides services that touch nearly every resident. That means printers, scanners and mail systems spread across dozens of buildings, serving social care teams, planners, administrators and caseworkers. - [Central London Community Healthcare NHS Trust](https://www.scc.com/insights/case-studies/central-london-community-healthcare-trust/): Central London Community Healthcare serves over two million people across eleven London boroughs and Hertfordshire through more than 5,000 employees. Community health, district nurses, therapy services, health visitors, is delivered where patients live, not in hospitals. When COVID-19 arrived in early 2020, the normal model of care became impossible. Face-to-face consultations posed risks to both patients and staff. - [Yodel](https://www.scc.com/insights/case-studies/yodel/): Yodel delivers millions of parcels every week to every UK postcode. The company operates 50 sites nationwide with 10,000 to 12,000 employees. The work is relentless. Parcels arrive at regional hubs, get sorted by postcode, loaded onto delivery vans, and hit the road. The coordination happens through communication. Depot staff need to reach drivers. Drivers need to reach dispatch. Managers need to communicate across sites. - [Electoral Commission](https://www.scc.com/insights/case-studies/electoral-commission/): The Electoral Commission, established in 2001 as an independent regulator of party and election finance, had accumulated multiple communication and collaboration systems over time. Staff used different tools for video conferencing, instant messaging and unified communication depending on the department or project. This fragmentation created inefficiencies: switching between platforms, managing separate contacts lists, dealing with interoperability gaps. - [Babcock](https://www.scc.com/insights/case-studies/babcock-testimonial/): Babcock, a large international organisation, planned significant expansion into new markets. Growth, though, created a complexity problem. IT services were federated across regions, with different suppliers in different countries, inconsistent support levels, and no unified view of infrastructure. Customers in one market might have capabilities unavailable in another. Standards weren't enforced. - [BAE Systems](https://www.scc.com/insights/case-studies/bae-systems-use-scc-testimonial/): BAE Systems' Military Air Solutions division deployed approximately 3,500 laptops, PCs and workstations annually, with equipment lifecycles capped at four years. Packaging for this equipment, cardboard and polystyrene, generated roughly three tonnes of cardboard and half a tonne of polystyrene waste each year. The equipment went to skips, recycling facilities, or landfill. - [DWP](https://www.scc.com/insights/case-studies/dwp/): The Department for Work and Pensions expanded its digital operations by acquiring a new 77,000 square foot site in Manchester. Senior management saw an opportunity to create a showcase space where they could run large events, demonstrate digital capability to stakeholders, and facilitate cross-team collaboration in a format that reflected the department's ambitions. - [British Airways](https://www.scc.com/insights/case-studies/british-airways-testimonial/): British Airways and SCC had been partners for 15 years. The relationship started in 1999 with a straightforward three-year break/fix and IMAC (image, move, add, change) deal, the standard infrastructure support contract. Most vendor relationships don't last beyond that first renewal. This one did, and kept renewing. - [BBC Worldwide](https://www.scc.com/insights/case-studies/bbc-worldwide/): BBC Worldwide, the commercial arm of the BBC, launched an ambitious project in late 2014: relocating their headquarters to the BBC's historic Television Centre in London. The move was about more than acquiring office space. It was an opportunity to create a world-class audio visual hub, a physical space that reflected the organisation's position as a leading global broadcaster. - [Manchester Airport Group](https://www.scc.com/insights/case-studies/mag-testimonial/): How we might use your information - [MBDA](https://www.scc.com/insights/case-studies/mbda-testimonial/): MBDA, a defence company, made a strategic decision to separate its IT operations from the three parent companies that own it. The organisation needed to establish independent IT capability whilst operating in an environment with demanding security and regulatory requirements. MBDA had worked with SCC for over ten years and understood that SCC had experience navigating government sector requirements that most technology providers lack. The challenge was not merely to buy IT services but to build an operation where new employees could be productive from their first day and where customers, many of them government agencies, could confidently work with MBDA's technology infrastructure. - [Mitie](https://www.scc.com/insights/case-studies/mitie-testimonial/): Mitie Care and Custody delivers escorting services under a ten-year contract with the Home Office, managing prisoner transport and custody operations across the UK. The contract represents a turnover of over £100 million per annum. Government contracts, particularly in justice and security, operate under stringent information security and compliance requirements. The IT infrastructure must support these standards. Mitie needed a partner who understood technology and the specific regulatory environment of government contracting. The organisation required someone who could navigate procurement rules, security clearance requirements, and the particular demands of operating critical infrastructure for a government agency. - [National Trust](https://www.scc.com/insights/case-studies/national-trust-testimonial/): The National Trust operates 500+ historic properties spread across England, Wales and Northern Ireland, alongside vast countryside estates and coastal acquisitions. Properties range from managed country estates to remote coastal cliffs. The Trust's estate grows and evolves as the organisation acquires new properties and land. IT operations in this environment are unlike conventional business IT. Historic buildings present constraints on infrastructure installation. Rural and remote locations create connectivity challenges. Properties operate with varying levels of staffing and technical capability. The Trust needed an IT partner that could adapt to these unusual circumstances whilst maintaining consistent service quality. - [WHSmith](https://www.scc.com/insights/case-studies/whsmith-use-scc-testimonial/): WHSmith operates over 1,000 stores across the UK high street, train stations, airports and hospitals. That presence is simultaneously the company's strength and its operational complexity. A high street store and an airport kiosk look similar to a customer. But their infrastructure demands are completely different. One is a traditional retail space with standard utilities. One operates in a transport hub with specific power, cooling and security requirements. A hospital shop operates under even stricter controls. - [University Hospitals North Midlands](https://www.scc.com/insights/case-studies/university-hospitals-north-midlands/): University Hospitals of North Midlands NHS Trust operates two major teaching hospitals: the Royal Stoke University Hospital and County Hospital in Stafford. When COVID-19 arrived, the hospitals faced an immediate operational challenge. Symptomatic staff and visitors could transmit infection to vulnerable patients. The hospital needed to identify people with elevated temperatures before they entered patient areas. - [United Utilities](https://www.scc.com/insights/case-studies/united-utilities/): SCC really do work in partnership – it feels like one team all working towards the same objectives. - [Stobart Group](https://www.scc.com/insights/case-studies/stobart-group-testimonial/): SCC takes a collaborative approach and works in partnership to overcome any difficulties. - [Ladbrokes](https://www.scc.com/insights/case-studies/ladbrokes/): Ladbrokes operates 2,000+ retail betting shops across the UK alongside its online gaming business. Each shop runs multimedia screens for odds display, betting interfaces and marketing content. Staff use tablets and electronic point-of-sale systems for transactions. Equipment ages at different rates. Devices break down. Technology needs replacement or upgrade. - [Kier](https://www.scc.com/insights/case-studies/kier-testimonial/): Kier Group, an integrated property, residential, construction and services business, experienced rapid growth that outpaced its ability to supply staff with technology. The organisation operates multiple sites across the UK. When employees joined projects or transferred between locations, the process of ordering new technology, arranging delivery and configuring equipment was slow and cumbersome. Staff waited weeks before they had the devices they needed to do their jobs. - [Ince & Co](https://www.scc.com/insights/case-studies/ince-co/): I see SCC as being flexible; professional and technically excellent. - [Derby City Council](https://www.scc.com/insights/case-studies/derby-city-council/): Derby City Council, a unitary authority responsible for education, social care, transport and other functions across the city, operated an in-house print team of three full-time and one part-time staff, led by someone with more than 20 years' experience. The council managed over 160 multifunction devices. The operational print room produced time-critical reports and mail, where any downtime had cascading consequences. - [10x](https://www.scc.com/insights/case-studies/10x-and-scc/): 10x Banking, founded in 2015, delivers Banking as a Service on its SuperCore platform. The company grew rapidly, and the platform now underpins billions in deposits globally. That growth created a problem: 10x needed operational support for their platform at scale, but they couldn't afford to divert engineering talent from building new features. They needed a partner who would treat the platform with the same care the founders did. ## Partner News - [Transform Local Government with SCC Lifecycle Services for Apple](https://www.scc.com/insights/partner-newsfeed/transform-local-government-with-scc-lifecycle-services-for-apple/): Empower your workforce with Apple technology for less, backed by SCC’s end-to-end deployment, lifecycle and recycling services. - [The org chart says ITAM and FinOps are converging. The operating model hasn’t caught up.](https://www.scc.com/insights/partner-newsfeed/the-org-chart-says-itam-and-finops-are-converging/): Flexera's 2026 State of ITAM Report puts a number on something most of us have felt for a while: 97% of ITAM professionals now carry some level of FinOps responsibility, and 78% of organisations have a dedicated FinOps team — up again year-on-year. - [Smarter Mobile Technology for Frontline Policing](https://www.scc.com/insights/partner-newsfeed/smarter-mobile-technology-for-frontline-policing/): See how SCC and Samsung are helping UK police forces work smarter, protect information and keep officers where they are needed most: on the streets. - [Powering Sustainable IT with SCC Circular IT for Apple](https://www.scc.com/insights/partner-newsfeed/powering-sustainable-it-with-scc-circular-it-for-apple/): At SCC, we help organisations rethink how technology is delivered, used, and refreshed.  Combining innovation, sustainability, and financial flexibility to create smarter IT strategies. Our Circular IT approach moves beyond the traditional “buy, use, dispose” model to a more intelligent, lifecycle-led strategy that reduces cost, cuts carbon and unlocks long-term value. - [Galaxy A Series at SCC: Brilliant Technology, Fully Equipped for Business](https://www.scc.com/insights/partner-newsfeed/galaxy-a-series-at-scc-brilliant-technology-fully-equipped-for-business/): At SCC, we help organisations choose technology that works today and adapts for tomorrow. In partnership with Samsung, we’re proud to offer the Galaxy A Series, smartphones that combine powerful performance, modern design and outstanding value. - [Confront what’s holding you back: unleash business agility by finding a low-risk path to modernisation](https://www.scc.com/insights/partner-newsfeed/confront-whats-holding-you-back-unleash-business-agility-by-finding-a-low-risk-path-to-modernisation/): With the pace of innovation at an all-time high, there’s never been so much pressure on companies to keep up. - [Uncloud your vision to unlock elusive value from technology investments](https://www.scc.com/insights/partner-newsfeed/uncloud-your-vision-to-unlock-elusive-value-from-technology-investments/): Cloud consumption is soaring. With growing appetites for AI and modernisation and a thirst for agility, scale, and resilience, companies are gobbling up cloud resources with abandon. - [Dell’s Sole Provider to NDNA Framework across all three lots](https://www.scc.com/insights/partner-newsfeed/dells-sole-provider-to-ndna-framework-across-all-three-lots/): SCC is Dell’s exclusive NDNA reseller across all three framework lots — providing UK universities and colleges with a single, compliant route to Dell desktops, notebooks and end‑user computing services. - [Galaxy Book6 Series for Business: Powered by Samsung. Delivered with SCC.](https://www.scc.com/insights/partner-newsfeed/galaxy-book6-series-for-business-powered-by-samsung-delivered-with-scc/): As organisations navigate rapid change, SCC helps them simplify the complex and choose technology that delivers measurable outcomes. - [Copilot Shines on Surface – Powered by Snapdragon](https://www.scc.com/insights/partner-newsfeed/copilot-shines-on-surface-powered-by-snapdragon/): In a world where every workday demands more, the Samsung Galaxy S26 Series gives you the tools to stay ahead, securely, efficiently and confidently. Purpose‑built for enterprise environments, the S26 range combines industry‑leading device protection, AI‑powered productivity and long‑term fleet support to help organisations work smarter with less effort. - [Samsung Galaxy S26 Series for SCC: Secure, Smart & Built for Business](https://www.scc.com/insights/partner-newsfeed/samsung-galaxy-s26-series-for-scc-secure-smart-built-for-business/): In a world where every workday demands more, the Samsung Galaxy S26 Series gives you the tools to stay ahead, securely, efficiently and confidently. Purpose‑built for enterprise environments, the S26 range combines industry‑leading device protection, AI‑powered productivity and long‑term fleet support to help organisations work smarter with less effort. - [Google Pixel 10a for Business: The Smarter, Safer Choice — Powered by Google AI. Delivered by SCC.](https://www.scc.com/insights/partner-newsfeed/pixel-10a-for-business-the-smarter-safer-choice-powered-by-google-ai-delivered-by-scc/): At SCC, we help organisations build secure, high-performing and future-ready mobile estates. The Pixel 10a, powered by Google AI, is designed for businesses that need reliability, intelligent workflows and robust security, without stretching budgets. With SCC’s managed mobility expertise, you get seamless deployment, predictable lifecycle value and a device your teams can rely on from day one.  - [Unlock AI‑Ready Productivity with SCC: Copilot+ PCs Advanced by AMD Ryzen™ processors & Windows 11](https://www.scc.com/insights/partner-newsfeed/unlock-ai-amdryzen-windows-11/): The modern workplace is evolving fast and the organisations that thrive will be the ones that put AI‑ready technology directly into the hands of their people. As Windows 10 approaches end of support, there has never been a more critical moment to refresh your endpoints and prepare your teams for the next generation of productivity. - [On‑Prem High‑Performance Computing (HPC) for Enterprise AI](https://www.scc.com/insights/partner-newsfeed/on-prem-high-performance-computing-hpc-for-enterprise-ai/): In a world defined by data and accelerated innovation, organisations need AI‑ready infrastructure that can scale, secure sensitive information, and deliver consistent performance. On‑prem high‑performance computing (HPC) has become essential for enterprises looking to run advanced AI, machine learning, and deep learning workloads with speed, sovereignty, and efficiency. - [People-first AI: Humanising HR in the Public Sector](https://www.scc.com/insights/partner-newsfeed/people-first-ai-humanising-hr-in-the-public-sector/): Public sector HR teams are under pressure—managing rising demand, limited budgets, and shifting workplace expectations. But what if technology could help leaders deliver more human services, not less? - [One Cisco: Powering the AI Era Together](https://www.scc.com/insights/partner-newsfeed/one-cisco-powering-the-ai-era-together/): Deliver the outcomes your business needs—AI-ready data centres, future-proofed workplaces, and digital resilience—through a unified approach to accelerated computing, networking, security, observability, and collaboration. - [Get a Clear View of Your Cybersecurity Health with Cisco](https://www.scc.com/insights/partner-newsfeed/get-a-clear-view-of-your-cybersecurity-health/): In a world of rapidly evolving threats, you can’t afford to leave your security posture to chance. That’s why we’re offering organisations like yours a complimentary Cisco Security Assessment—an expert-led review of your environment to identify risks, gaps, and opportunities for improvement. - [People-First AI: How AI Can Humanise HR Services in the Public Sector](https://www.scc.com/insights/partner-newsfeed/people-first-ai-how-ai-can-humanise-hr-services-in-the-public-sector-2/): What if instead of threatening human connection, AI could create space for it? Rising demand, funding pressures, and workforce challenges are creating unprecedented strain on public sector people services. Yet within this crisis lies an opportunity. AI has the potential to reimagine how HR services operate, not by replacing human connection, but by enhancing it. - [Your VMware Renewal Is Closer Than You Think — Are You Ready?](https://www.scc.com/insights/partner-newsfeed/your-vmware-renewal-is-closer-than-you-think-are-you-ready/): Is your VMware renewal just around the corner? Don’t wait until the last minute to get your environment in order. Whether you're managing a complex virtual infrastructure or just trying to stay compliant, being prepared is key to a smooth and cost-effective renewal process. - [Device as a Service (DVaaS) for Apple](https://www.scc.com/insights/partner-newsfeed/device-as-a-service-dvaas-for-apple-2/): SCC has developed the ultimate 'out of the box' experience for Apple devices. Device as a Service (DVaaS) combines Apple products with SCC's best in class supply chain services and buying solutions. SCC can give customers a fully transparent cost per device, per month, with no end of term penalty fees*. - [SCC and Mac for business](https://www.scc.com/insights/partner-newsfeed/scc-and-mac-for-business/): Technology is continually changing the way we live and work, and the proliferation of new technologies enabling us to do more than ever before demands organisations find new ways of technology supply. - [Apple Financial Services and Mac for Business](https://www.scc.com/insights/partner-newsfeed/apple-financial-services-and-mac-for-business/):  It’s easier than ever to bring Apple products into your workplace with innovative financing options from Apple Financial Services. - [Device as a Service (DVaaS) for Apple Updated Packages](https://www.scc.com/insights/partner-newsfeed/device-as-a-service-dvaas-for-apple-updated-packages/): SCC has developed the ultimate ‘out of the box’ experience for Apple devices. Device as a Service (DVaas) combines Apple products with SCC’s best in class supply chain services and buying solutions. SCC can give customers a fully transparent cost per device, per month, with no end of term penalty fees*. - [People-First AI: How AI Can Humanise HR Services in the Public Sector](https://www.scc.com/insights/partner-newsfeed/people-first-ai-how-ai-can-humanise-hr-services-in-the-public-sector/): The public sector is under increasing pressure to do more with less—streamlining operations, improving employee experiences, and delivering better citizen outcomes. In HR, this means finding new ways to attract, retain, and support a skilled workforce while managing legacy processes and limited resources. - [Secure your Windows 11 Pro future with SCC and Intel](https://www.scc.com/insights/partner-newsfeed/secure-your-windows-11-pro-future-with-scc-and-intel/): October 14, 2025, marks the end of Windows 10 support. This rapidly approaching deadline means that organisations the world over are facing an urgent Windows 11 Pro migration journey, presenting both technical challenges and significant strategic opportunities for positive change - especially at a time when AI innovation is key. - [Intelligent Networking & AIOps](https://www.scc.com/insights/partner-newsfeed/intelligent-networking-aiops/): Smarter networks. Less downtime. More time to innovate. - [IoT and Smart Technologies](https://www.scc.com/insights/partner-newsfeed/iot-and-smart-technologies/): Reduce costs, automate operations, and improve sustainability with future-ready IoT. - [Protect, Detect, Recover, Thrive with IBM FlashSystem](https://www.scc.com/insights/partner-newsfeed/protect-detect-recover-thrive-with-ibm-flashsystem/): Protect, Detect, Recover, Thrive with IBM FlashSystem - [Power Smarter Workspaces with Cisco Wi-Fi 6 & 7](https://www.scc.com/insights/partner-newsfeed/power-smarter-workspaces-with-cisco-wi-fi-6-7/): Explore how next-generation Wi-Fi is transforming business connectivity. - [Meeting Intelligence: Where Microsoft 365 Copilot delivers its greatest impact](https://www.scc.com/insights/partner-newsfeed/meeting-intelligence-where-microsoft-365-copilot-delivers-its-greatest-impact/): Microsoft's AI assistant, Copilot, has seen remarkable adoption since its launch, with official statistics showing daily usage almost doubling every three months. As its capabilities expand across the Microsoft 365 suite, organisations continue to discover new productivity possibilities. - [Upgrade Your Video Experience with Poly & SCC’s Enhanced Trade-In/Up Program](https://www.scc.com/insights/partner-newsfeed/upgrade-your-video-experience-with-poly-sccs-enhanced-trade-in-up-program/): SCC and Poly are making it easier than ever to upgrade your meeting spaces with the latest AI-powered video technology. Trade in your old Poly or equivalent competitor video products and get up to 40% off the newest Poly video solutions—delivering crystal-clear audio and video for hybrid collaboration. - [Transform Your Network with Cisco SD-WAN & SCC](https://www.scc.com/insights/partner-newsfeed/transform-your-network-with-cisco-sd-wan-scc/): Discover how SD-WAN can cut costs by 40% and modernise your network strategy - [Don’t forget your Teams Rooms during your Windows 11 hardware refresh](https://www.scc.com/insights/partner-newsfeed/dont-forget-your-teams-rooms/): The world of work has changed so much in the last few years that the standard workplace technology we use daily is now very different. As hybrid and flexible work has become the norm in organisations all over the world, collaboration tools that connect office-based and home-based employees, such as Microsoft Teams Rooms are now critical to productivity and employee experience. - [Where are you on your journey to Windows 11?](https://www.scc.com/insights/partner-newsfeed/where-are-you-on-your-journey-to-windows-11/): With the End of Support (EOS) for Windows 10 on the horizon, it’s time to make sure you are on track for the transition to Windows 11. Mark your calendars for October 14, 2025, because that's when the clock runs out! - [Wasabi and Veeam – Cost Optimisation Campaign](https://www.scc.com/insights/partner-newsfeed/wasabi-and-veeam-cost-optimisation-campaign/): Cost-effective cloud storage in a data-intensive world, without compromising performance or security - [Maximising the cost efficiency of Windows 11 hardware](https://www.scc.com/insights/partner-newsfeed/maximising-the-cost-efficiency-of-windows-11-hardware/): Maximising the cost efficiency of Windows 11 hardware - [Device as a Service (DVaaS) for Apple](https://www.scc.com/insights/partner-newsfeed/device-as-a-service-dvaas-for-apple/): SCC has developed the ultimate ‘out of the box’ experience for Apple Device as a Service (DVaaS). Combining Apple with SCC’s best in class supply chain services and finance offerings, SCC can give customers a fully transparent cost per device per month, with no end of term penalty fees *. - [Top 10 Features of Windows 11 – What You Need To Know](https://www.scc.com/insights/partner-newsfeed/top-10-features-of-windows-11-what-you-need-to-know/): Windows 11 has already been available since 2021, but take-up of the new operating system has been relatively slow. Only around 30% of devices that are running Windows 10 have been migrated to Windows 11 so far. But this is likely to pick up with Windows 10 reaching end-of-support in October 2025, as more organisations begin migration to avoid the security vulnerabilities and extra support costs that come with outdated software. - [Hardware-rooted security for mobile enterprise Introducing Samsung Knox](https://www.scc.com/insights/partner-newsfeed/introducing-samsung-knox/): Samsung Knox embeds security at the chipset level, protecting enterprise data from device boot through application execution. Credentials Hardware-rooted security architecture protects from chipset level, preventing security compromise through OS or bootloader exploits Real-time threat monitoring and automated response capabilities detect and contain emerging mobile security threats without manual intervention Full compatibility with leading MDM/EMM platforms (Samsung Knox Configure) simplifies integration into existing device management infrastructure Regulatory compliance tools support healthcare, financial services and government data protection standards including FIPS and Common Criteria certification - [Samsung Enterprise Edition: The Mobile Office](https://www.scc.com/insights/partner-newsfeed/samsung-enterprise-edition-the-mobile-office/): Samsung Enterprise Edition is a complete package of mobile technology and services enabling businesses to more easily equip teams with the right mobility tools, designed to help them work with greater freedom and security. - [SCC & Samsung Galaxy Tab S9: A Tablet For Every Working Environment](https://www.scc.com/insights/partner-newsfeed/scc-samsung-galaxy-tab-s9-a-tablet-for-every-working-environment/): SCC have partnered with Samsung to take things one step further. Not only is the Samsung Galaxy Tab S9 robust enough for transporting to and from the boardroom or worksite, it’s also packed with smart features to keep you on-task. - [Unlock the power of sustainable IT with HPE ProLiant Gen11 servers](https://www.scc.com/insights/partner-newsfeed/unlock-the-power-of-sustainable-it-with-hpe-proliant-gen11/): Today, IT decision-makers are responding less to the technical capabilities of solutions and more to solutions’ ability to deliver real-world outcomes for their business objectives. This includes their organisation's sustainable IT goals, especially since sustainable IT has become a mainstream topic, reshaping organisations globally across every industry. In fact, environmental, social, and governance (ESG) mandates are pervasive across enterprise organisations. Research shows 99% of business leaders with an established ESG program agree that ESG affects strategic planning . And that when choosing an IT vendor, organisations say three out of five most valuable considerations are the solution cost/value and the vendor ESG policies. - [Meet the future of hybrid meetings](https://www.scc.com/insights/partner-newsfeed/meet-the-future-of-hybrid-meetings/): According to the World Economic Forum, 68% of employees prefer hybrid work, with only 8% preferring to work from the office full-time. - [Revolutionise Healthcare Performance with HPE Aruba Networking UXI](https://www.scc.com/insights/partner-newsfeed/revolutionise-healthcare-performance-with-hpe-aruba-networking-uxi/): Clinical and administrative staff often grapple with the frustration of lagging systems hindering their ability to provide prompt and efficient care, with their attention often diverted away from their clinical responsibilities - lost to tiresome calls regarding connectivity issues with the IT helpdesk. - [Welcome to the New Era of Work with HP and Poly Hybrid Systems](https://www.scc.com/insights/partner-newsfeed/welcome-to-the-new-era-of-work-with-hp-and-poly-hybrid-systems/): Give your teams and your business a competitive edge for the new future. - [Go paperless with Microsoft Surface and Adobe Acrobat](https://www.scc.com/insights/partner-newsfeed/go-paperless-with-microsoft-surface-and-adobe-acrobat/): Personalised, digital experiences have become the standard across many industries. Taking your Legal firm on a journey from paper heavy to paper light or even paperless is becoming increasingly essential. Here’s why. Accelerate productivity and efficiency, 87% of employees acknowledge that poor technologies art hurting company productivity. Ensure the highest security standards. Enhance human experiences. Improve sustainability efforts, 66% said Acrobat Sign helped advance their organisations' sustainability efforts. - [SCC & VMware – Operational resilience: are you ready and compliant?](https://www.scc.com/insights/partner-newsfeed/operational-resilience-ready-and-compliant/): The last few years have been some of the most challenging for the financial services industry in recent memory. That’s because there have been so many headwinds to deal with simultaneously: the lingering impact of the pandemic, rising inflation and interest rates, slowing economies and much more. - [SCC & Samsung: Open up new ways of working](https://www.scc.com/insights/partner-newsfeed/scc-samsung-open-up-new-ways-of-working/): We’ve teamed up with Samsung, the foldable phone experts, to kit-out your organisation. Presenting two essential working phones, the Galaxy Z Fold5 and the Galaxy Z Flip5, get ready to flip the switch on your team’s productivity. - [Know your attack surface before the attackers do](https://www.scc.com/insights/partner-newsfeed/know-your-attack-surface-before-the-attackers-do/): Randori helps you achieve real-time visibility with continuous mapping of your entire external perimeter, including shadow IT. Remove blind spots from your environment and prioritise vulnerabilities based on real-world attack scenarios and temptation scores. - [RingCentral and SCC: Amplify Your Microsoft Teams Calling Experience](https://www.scc.com/insights/partner-newsfeed/ringcentral-and-scc-amplify-your-microsoft-teams-calling-experience/): Microsoft Teams is so widely adopted that Microsoft now reports more than 300 million active users. And while Teams has become the go-to platform for video meetings and team messaging, many organisations find its telephone features have limited functionality. - [Ransomware defence in Higher Education: how to safeguard your institution](https://www.scc.com/insights/partner-newsfeed/ransomware-defence-in-higher-education-how-to-safeguard-your-institution/): Ransomware attacks may have been around a while, but they’re still just as damaging - becoming increasingly sophisticated, and unfortunately, increasingly common. - [Get ready for the Microsoft Teams Rooms Licensing Policy Change](https://www.scc.com/insights/partner-newsfeed/get-ready-for-the-microsoft-teams-rooms-licensing-policy-change/): On September 6, 2022, Microsoft introduced Microsoft Teams Rooms Pro and Basic licenses. As part of this announcement, also shared was an important update about the use of M365/O365 (i.e., A, E, G) user subscription licenses for Teams Rooms deployments. - [Improving Application Performance with IBM Instana Observability](https://www.scc.com/insights/partner-newsfeed/improving-application-performance-with-ibm-instana-observability/): IBM Instana Observability is a fully automated enterprise observability platform that delivers the context needed to take intelligent actions and ensure optimum application performance. - [IBM Turbonomic Application Resource Management](https://www.scc.com/insights/partner-newsfeed/ibm-turbonomic-application-resource-management/): Assure app performance with smarter resource management. - [Unleash the Potential of Collaboration with Surface Hub 2S](https://www.scc.com/insights/partner-newsfeed/unleash-the-potential-of-collaboration-with-surface-hub-2s-2-2/): True hybrid working is more than just meeting remotely – it’s teams connecting, communicating, and collaborating live. It’s colleagues, customers, partners, and suppliers coming together to get stuff done in real-time, from wherever they are, as if they were in the same room. - [SCC and Microsoft: Empowering Communities with Technology](https://www.scc.com/insights/partner-newsfeed/scc-and-microsoft-empowering-communities-with-technology/): Today's world presents numerous challenges that require immediate action. However, solving these issues is beyond the capacity of a single company, sector, or country. That's why SCC and Microsoft are joining forces to tackle these challenges together, by providing customers with smart technology and corporate solutions that are accessible to everyone. Together, we're creating an equal world for current and future generations. - [IBM FlashSystem – Shifting from Cybersecurity to Cyber Resilience](https://www.scc.com/insights/partner-newsfeed/ibm-flashsystem-shifting-from-cybersecurity-to-cyber-resilience/): Cyber threats are a constant and rapidly growing threat. You've taken measures to detect and prevent attacks but still the possibility remains that an attacker could get through your defences. The IBM FlashSystem® Cyber Vault solution is designed to help accelerate cyberattack detection and recovery. IBM FlashSystem can deliver performance, cost efficiency, high availability, and consistent enterprise-class data services across hybrid cloud environments. - [Innovation Island](https://www.scc.com/insights/partner-newsfeed/innovation-island/): During their 2023 annual voyage, Innovation Island was discovered by SCC with the help of its open-source partner, Red Hat. - [Maximise Returns on your Microsoft Investment and get smarter with Smarter SaaS](https://www.scc.com/insights/partner-newsfeed/maximise-returns-on-your-microsft-investment-and-get-smarter-with-smarter-saas/): We are collectively facing a challenging landscape where in 2022 inflation hit its highest rise in 40 years, resulting in increasing IT costs whilst budgets are being reduced. - [Digital automation in the retail sector](https://www.scc.com/insights/partner-newsfeed/digital-automation-in-the-retail-sector/): The world has changed so much in recent years that the retail sector has found itself facing battles on a number of different fronts. Despite the upheaval of the pandemic, customer expectations are higher than ever: they want better service, more personalised experiences, and seamless buying journeys across physical and digital touchpoints. However, delivering on these expectations is increasingly being hampered by limited technological capability, pressures on staffing, and continued disruption within the supply chain. All of these issues mean that many retailers are looking to technology in order to find solutions. - [Digital automation for public service providers](https://www.scc.com/insights/partner-newsfeed/digital-automation-for-public-service-providers/): The provision of public services is at a crossroads, and it’s clear that changes will need to be made in the near future to maintain a high standard of delivery. A combination of an increasing population, a shrinking workforce and rising complexity in services the public expect are all making it harder than ever to meet demands from taxpayers and government departments alike. At a more technological level, public service providers are having to deal with larger volumes of highly sensitive data (both on staff and customers). And while technology is increasingly the answer to many of these issues, slow adoption of digital services by some sections of the population is making progress difficult. - [Digital automation in central government](https://www.scc.com/insights/partner-newsfeed/digital-automation-in-central-government/): Central government is currently having to battle tough challenges on a number of different fronts. While some of them have emerged more recently, on the back of events such as COVID-19 and a turbulent energy market, some have gradually developed in severity over time. Perhaps the most timely at present are the need to meet net zero carbon targets, alongside the current economic uncertainty and ballooning government debt. Although governments worldwide, including the UK Government, have set ambitious goals in terms of combating climate change, only two nations are currently meeting their targets around decarbonisation. At the same time, high inflation (at the time of writing) and a cost of living crisis is leading to financial instability and further demand for the government to support taxpayers. Wider societal issues include an ageing population that is creating new demands for services in care, housing and financial management, as well as decline in trust of government and a lack of citizen-centric services. Add in the fact that legacy IT systems are struggling with an ever-larger volume of data and a public-sector workforce that is increasingly working remotely, and it’s clear that change is sorely needed. - [Digital automation in the legal sector](https://www.scc.com/insights/partner-newsfeed/digital-automation-in-the-legal-sector/): From a purely operational standpoint, the events of the last few years have shaken up the legal sector more than most. At a human level, many employees have shunned the long-hours culture of the industry and have looked for employers with better work/life balance, particularly those offering hybrid work. Connected to this, more pressure is being placed on law firms to improve their ways of working, practice management software and recruitment processes, so that they can maintain high levels of talent attraction and retention. From a technological standpoint, client expectations for digital-first communications and operations are rising all the time, but many firms don’t have the technology to deliver on these demands. And at the same time, the risk of cybercrime affecting sensitive legal data and applications is becoming ever more severe and sophisticated. All in all, the legal sector has plenty to do to adjust to the challenges of the post-pandemic world. - [Tech that empowers: User experience solutions for the modern business](https://www.scc.com/insights/partner-newsfeed/tech-that-empowers-user-experience-solutions-for-the-modern-business/): Modern technology presents as many unique challenges as it does opportunities. On the one hand, it has the potential to vastly improve ways of working, and boost end user collaboration and productivity. On the other, a poor user experience (UX) with, or the inability to access that technology can result in rapid disengagement and a lack of job satisfaction. In fact, only 39% of frontline workers today think their companies invest in technologies to meet their needs. Often however, the UX is more valuable than the app or technology in question. Consequently, it’s important for organisations to identify ways to make their products and services simpler to consume and more intuitive. This helps drive end user engagement, which in turn enables employees to work more effectively and deliver results faster. But what exactly makes for a good UX? And how do organisations choose the right technology that empowers people to be productive and make work, work? - [Get smarter with Smarter SaaS](https://www.scc.com/insights/partner-newsfeed/get-smarter-with-smarter-saas/): Unused SaaS spend: The untapped potential Industries across the globe have been deeply impacted by the events of recent years, and the UK public sector has been no exception. Rising costs, inflation surges, and subsequent austerity measures are putting pressure on every institution, and increasingly affecting the communities they serve. As such, all eyes are on how the public sector handles the current situation. Under even more scrutiny is government spending, as purse strings are continually tightened. At the same time many organisations face widespread action from staff enduring a decade-long pay squeeze, along with a weak demand outlook and major supply chain issues. Never has there been a greater need to focus on cost savings. But equally as important, is avoiding decisions that could impact an organisation’s ability to execute digital transformation plans, deliver, and improve essential citizen services. With Gartner predicting that over 30% of SaaS spending goes unused, SaaS cost optimisation could uncover huge opportunities for the public sector to save money, without harming its ability to operate effectively. Whether it’s hospitals improving patient care, education institutions enriching learning experiences, or social care developing better care pathways, the ways in which money can be reinvested to drive efficiencies and better outcomes are unlimited. The question is, how can you tell whether your organisation is effectively using the software it’s paid for? Do you have multiple applications with the same functionality, that are being used by different teams, in different situations? If so, how do you identify which subscriptions should be reallocated or cancelled to better control costs? It's time to get smarter with SaaS Ensuring taxpayer value for money is undoubtedly a key focus of software cost optimisation. With organisations facing ongoing budgetary pressures and soaring demand for digital services, getting it right has never been more important. But what if you have multiple contracts for the same software because it was bought by different departments at different times? At SCC we understand the complexity of software asset management (SAM) within the public sector, and this is just one scenario we can help with. In recent years we have noticed an increased market trend when it comes to underutilisation of Microsoft SaaS products – and therefore Microsoft licensing. In fact, as many as 89% of organisations we audited weren’t fully using their Microsoft 365 applications. In response, we have partnered with The Business Software Centre, who created a cloud-based SAM solution that optimises M365 subscriptions. The G-Cloud approved tool automatically recommends how to reduce IT costs whilst finding the best Microsoft 365 (M365) subscriptions for every user. M365 Optimisation - how it works In less than an hour we can set up our Smarter SaaS tool. Using anonymised data, the Microsoft Approved ISV Solution collects 120 days’ worth of M365 use in just two days to perform the health check. This generates automatic calculations and suggestions on ways to save, using a simple efficiency score; red for poor optimisation, or green to show you’re effectively using what you’ve paid for. Easy-to-use dashboards, powerful insights We’ll present findings of the overall savings opportunity, including unused subscriptions where staff may have left the organisation. We can further assist in unlocking this powerful data through our assessment service, which suggests optimisation potential where users aren’t using the full range of applications available to them. Our M365 Optimisation Managed Service takes things even further, offering quarterly recycling and cost optimisation identification of users, smart reviews, shadow IT identification, and training courses. Smarter SaaS in action: Luton Borough Council saves 20% on Microsoft spend by identifying underutilised licenses Luton Borough Council is one such SCC customer who needed to optimise the use of its M365 Apps. After the period of lockdowns, the Council wanted to identify how its active user base of over 2,500 employees was working - something which became difficult after the shift to remote working. Their aim was to understand where users not requiring the full extent of licenses purchased could utilise a different version of M365, and thus save money. Another key objective was to increase control over the reallocation of licenses for users who had left the business. Using our Smarter SaaS for M365 tool, our Software and Cloud Lifecycle Management team was able to quickly identify how to recycle subscriptions for users who no longer needed them, and re-scale users to the correct subscriptions based on their actual usage. Using automatic identification of usage levels, we discovered that all users were covered by the same M365 E3 license regardless of requirements. A high percentage of these users were not using the full range of the M365 components available to them, with nearly a third of all users not using Microsoft Teams. In addition, we discovered many licenses assigned to non-user accounts with no registered users. With these insights, Luton Borough Council was able to easily identify leaver accounts to enable the reassignment of licenses. This resulted in savings of over £32,000 a year through the removal of unused licenses, and over £49,000 per year by identifying underutilised licenses (which equates to £243,000 over a 3-year term). In addition, we were able to identify training for users to gain full license benefits and continue driving SaaS ROI into the future. Reduce software spend and audit risk with a trusted pair of hands Eradicating waste and driving more efficient operations will help ensure organisations are resilient enough to continue delivering services, whatever the future holds. Cost optimisation isn’t easy, and often requires specialist skills and knowledge. But investing in optimisation now can provide immediate – and much needed – financial returns. SCC can help with this and offer an entire portfolio of best-of-breed services that encompasses everything from creation to implementation to support. From a security perspective, our automation processes enable your teams to instantly reduce potential threats with the click of a button, removing the risk of human error and audit penalties. Beyond M365 we can take a wider approach to SAM to provide the visibility you need – whether that’s auditing desktops, laptops servers, or your public cloud consumption. Our expert delivery team is one of the most mature in the market and works holistically to remediate challenges as they unfold. - [SCC and IBM: A partnership enabling greener, more profitable business together](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-a-partnership-enabling-greener-more-profitable-business-together/): While sustainability was previously a ‘nice to have’ addition to a business, it is now absolutely essential - and in many cases, a legal requirement. IBM’s Sustainability Software portfolio includes Envizi for ESG reporting and performance management. Building on our 40-year partnership with IBM, SCC and Envizi can help make sustainability a strategic business asset. Supporting you in planning a greener way forward that maintains your profitability and resilience, we work with the Envizi platform to provide solutions for automated collection, consolidation and data reporting to support major sustainability frameworks. Envizi Sustainability Solutions: making data and reporting easy to manage Through deep industry expertise, we can help our customers establish and then work towards their environmental goals. Through Envizi’s open, AI-powered solutions and platforms, we can streamline the management of sustainability tasks such as Environmental, Social and Governance (ESG) reporting. These are delivered through customisable dashboards, which make it easy to analyse, manage, report, identify efficiencies and assess risk. - [Scalable data storage that’s managed for you](https://www.scc.com/insights/partner-newsfeed/scalable-data-storage-thats-managed-for-you/): Unlimited on-premise storage with 100% guarantee – as easy as 123! Introducing SCC and IBM’s Flash Storage-as-a-Service solution, your performance, your term, your capacity, OPEX based, pay for what you use, only pay as you use it. Total peace of mind for your most valuable asset – DATA! Read on to find out exactly what IBM can do to keep your data safe – no matter the size. - [The world is your hybrid workplace](https://www.scc.com/insights/partner-newsfeed/the-world-is-your-hybrid-workplace/): No matter how or where employees connect, Aruba ESP provides a seamless network experience—and single-pane-of-glass management for IT. - [HPE GreenLake and SCC for Hyperconverged Infrastructure (HCI)](https://www.scc.com/insights/partner-newsfeed/hpe-greenlake-for-hyperconverged-infrastructure-hci/): Deliver efficiency, performance, resiliency, and the cloud experience to your IT environment. - [IBM Flash Storage and Digital Platform URL](https://www.scc.com/insights/partner-newsfeed/ibm-flash-storage-and-digital-platform-url/): Click HERE to access the URL - [IBM Storage Digital Platform – A Better Way to Grow](https://www.scc.com/insights/partner-newsfeed/ibm-storage-digital-platform-a-better-way-to-grow/): Data is the new currency for business. It connects you to your existing customers, helps you reach new customers and build strategies for customer growth further down the track. It allows you to optimise and redistribute spend to ensure it's going where it needs to. When you have something this valuable, you need to keep it in the safest place you can – out of danger, yet still accessible and without it costing the earth. IBM Storage Digital Platform offers you the opportunity to review configurations, transparent prices, choose between multiple payment plans and take advantage of some exciting new offers. - [Digital automation in local government](https://www.scc.com/insights/partner-newsfeed/digital-automation-in-local-government/): Today, local authorities are facing increased pressure to improve public service delivery, but to do so with fewer resources. Tightening budgets, limits on how much they can raise council tax, and increasing populations means they are constantly challenged to do more with less. In parallel, expectations from the public are rising, to the point where they demand many services to be more responsive and available 24/7. Lastly, there are new requirements for authorities to operate more sustainably wherever possible. These factors have driven a general level of dissatisfaction in the delivery of public services. McKinsey research found that citizen’s rate public services at an average of between 5.5 to six out of ten, compared to a score of around eight for the best-rating private-sector industries. - [Join IBM for their Creating Business Agility with IBM Power Live Event](https://www.scc.com/insights/partner-newsfeed/join-ibm-for-their-creating-business-agility-with-ibm-power-live-event/): Date:  13th September 2022 - [Stronger Together: The Combined Might of SCC and RingCentral](https://www.scc.com/insights/partner-newsfeed/stronger-together-the-combined-might-of-scc-and-ringcentral/): As an end-to-end managed service provider (MSP), SCC provides businesses with everything they need to operate effectively in the modern era of IT. Given the often hybrid nature of today’s organisations, SCC needed to offer an effective method for their clients to communicate with both employees and customers. What’s more, the requirements of SCC’s clients demanded this collaboration solution integrate across their app ecosystem as well. That’s when they landed upon RingCentral. Not only does RingCentral combine two Gartner-leading products in UCaaS and CCaaS, but its open API allows for expansive integrations across over 6,000 different applications. According to SCC Collaboration Solutions Sales & Marketing Director David Phillips: “I think it’s important when we are bidding for business, being able to integrate into platforms customers have invested a lot of money into, like ServiceNow for instance. A solution that can link those services, simplifying and improving the client experience, is a real tick in the box in tendered responses. RingCentral having that kitbag of APIs that clients can hook into existing systems is really key.” Additionally, as system integrators, SCC uses RingCentral APIs to do a lot of legwork for their clients behind the scenes, enabling them to get the analytics and other answers they need quickly. - [Modernise your workplace with Microsoft Teams Rooms](https://www.scc.com/insights/partner-newsfeed/modernise-your-workplace-with-microsoft-teams-rooms/): The modern worker spends 80% of their time collaborating.3 Whether interacting with one another, clients or partners, your employees need effective remote tools to successfully execute projects. A major challenge presented by the hybrid model is meeting equity. Interactions with an in-person and virtual component often fail to engage online participants adequately, leading to inferior outcomes. Communication tools like instant messaging applications and video conferencing software that enable real-time interactions are crucial for this purpose. As are cloud-based productivity applications that allow real-time collaboration on documents, workbooks and presentations. However, many third-party applications don’t provide continuity between the in-room and online experience. Inconsistency across all devices, rooms, meeting scenarios and locations is likely to cause room abandonment and affect the usefulness of your collaboration software. In addition to the implications that this has for engagement, toggling between third-party apps is also a drain on employees’ time. Approximately 68% of workers waste 30 minutes a day switching back and forth between different collaboration tools.4 To overcome these challenges, your organisation needs to have a strategy for continuing to support a hybrid workforce. Your business must implement modern workplace solutions that provide end users with a seamless work-from-anywhere experience.   - [SCC’s Microsoft Advanced Specialisations: A label for expertise, success and partnership](https://www.scc.com/insights/partner-newsfeed/sccs-microsoft-advanced-specialisations-a-label-for-expertise-success-and-partnership/): By demonstrating our deep knowledge, extensive experience, and proven success deploying Microsoft Threat Protection, we differentiate our capabilities in proactively protecting and monitoring the security of IP and data to safeguard your business. The Threat Protection Specialisation shows we have the technical expertise to not only protect against threats, but to detect and recover rapidly from security incidents and ever-evolving cyber-attack.   - [Watch the Video and Learn more about Microsoft Surface DVaaS](https://www.scc.com/insights/partner-newsfeed/watch-the-video-and-learn-more-about-microsoft-surface-dvaas/): Securing a cost-effective and simple way to get the latest tech is crucial for success. Microsoft Surface Device as a Service (DVaaS) simplifies the way businesses buy, manage, and use devices through a single supplier solution. SCC has worked with them to deliver this. - [Simplifying Business: Microsoft Surface DVaaS](https://www.scc.com/insights/partner-newsfeed/simplifying-business-microsoft-surface-dvaas-2/): Securing a cost-effective and simple way to get the latest technology is crucial for success. Microsoft Surface Device as a Service (DVaaS) simplifies the way businesses buy, manage, and use devices through a single supplier solution. SCC has worked with them to deliver this. - [Explore the SCC and IBM Digital Platform](https://www.scc.com/insights/partner-newsfeed/explore-the-scc-and-ibm-digital-platform/): SCC and IBM have a dedicated IBM Power digital platform, this is an easy to use digital experience, find out more and see the cost reductions for yourself. - [SCC and IBM – Shifting from Cyber security to Cyber Resilience](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-shifting-from-cyber-security-to-cyber-resilience/): It’s 2022. The online world is tasked with exceedingly clever cyber-attacks, designed to control, disable, or permanently destroy computing infrastructure and important data. Businesses need top-notch storage solutions to ensure they’re safe when – not if – these inevitable threats should occur. - [SCC and IBM Storage Cyber Resiliency Assessment](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-storage-cyber-resiliency-assessment/): Referencing the National Institute of Science and Technology Cyber Resiliency Framework, the Cyber Resiliency Assessment aims to evaluate the client’s current state and identify critical gaps. IBM’s dedicated team then provides a detailed assessment report and a customised roadmap of improvements to strengthen a business’ cyber resiliency moving forward. - [SCC and IBM Power: Optimise and reduce costs, Simplify your move to the Cloud](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-power-optimise-and-reduce-costs-simplify-your-move-to-the-cloud/): SCC and IBM Power Systems, as businesses continue to grow and expand, they need reliable, high-performance technology that is sustainable and can keep up with daily demands whilst also keeping costs down. - [Poly: Show them your good side](https://www.scc.com/insights/partner-newsfeed/poly-show-them-your-good-side/): Poly levels the playing field between the in-office and at-home experiences, so location doesn’t matter, it’s just how work is done. They make sure you are always seen and heard no matter your surroundings. That’s Poly: AI-based production. Distraction-free audio. Effortless installation and robust support. Welcome to the future of work. - [Microsoft Surface: the Future of our Police Force](https://www.scc.com/insights/partner-newsfeed/microsoft-surface-the-future-of-our-police-force/): UK police have long had to suffer the consequences of time-consuming manual processes, remote working connectivity issues, communication setbacks and more. Investing in the right technology is crucial for our police force to work effectively. - [Introducing SCC and IBM Turbonomic](https://www.scc.com/insights/partner-newsfeed/introducing-scc-and-ibm-turbonomic/): Worldwide, businesses are continuously struggling to manage crazy multi-cloud environments. This often leads to overallocation, meaning businesses are paying ridiculously high migration costs. IBM Turbonomic offers a next-level solution to this problem, enabling businesses to tap into multi-cloud resourcing plans, lowering costs and optimising application performance through automated procedures. - [Unleash the Potential of Collaboration with Surface Hub 2S](https://www.scc.com/insights/partner-newsfeed/unleash-the-potential-of-collaboration-with-surface-hub-2s-2/): True hybrid working is more than just meeting remotely – it’s teams connecting, communicating, and collaborating live. It’s colleagues, customers, partners, and suppliers coming together to get stuff done in real-time, from wherever they are, as if they were in the same room. Surface Hub 2S enables this and more. It’s a solution not just for meeting but for sharing and capturing thoughts; for digitally co-authoring a single shared document, accessible quickly and easily by everyone; for doing the work during the meeting rather than afterwards. As a result, you can spend more time on important things instead of reliving every meeting through notes and actions, to maximise productivity and enabling true hybrid work in the new normal. Click here to watch the Microsoft Surface 2S video. - [SCC & HPE – Your Cloud Broker](https://www.scc.com/insights/partner-newsfeed/scc-hpe-your-cloud-broker/): Wouldn’t it be lovely if you could consolidate all of your Sky, Spotify, Netflix, Prime etc.. subscriptions and have one provider give you access to all for a simple monthly fee of say…. £100 a month?....... If such a service existed, you would probably bite their arm of for it right? And still have the ability to watch the old embarrassing home videos sporting Mullets and Shoulder pads !!! - [Discover the SCC Surface Centre](https://www.scc.com/insights/partner-newsfeed/discover-the-scc-surface-centre/): The new online SCC Surface Centre platform is your customers all-encompassing virtual home to discover how SCC can help you unleash the potential of the Microsoft Surface portfolio. - [Dell EMC PowerStore: Snapshots and Thin Clones](https://www.scc.com/insights/partner-newsfeed/dell-emc-powerstore-snapshots-and-thin-clones/): Dell EMC PowerStore: Snapshots and Thin Clones - [Education Reinvented: Microsoft Surface Laptop SE](https://www.scc.com/insights/partner-newsfeed/education-reinvented-microsoft-surface-laptop-se/): Hybrid learning has completely flipped the expectations of both students and teachers. Putting pen to paper is no longer a workable option when children are working from home. They need a high-quality technology experience to maximise their education potential. - [Ushering in the new era of modern policing with Microsoft Surface](https://www.scc.com/insights/partner-newsfeed/ushering-in-the-new-era-of-modern-policing-with-microsoft-surface/): In a fast-moving, digitised and sophisticated world, police forces are under pressure. Technology has changed the face of crime and the public is also increasingly savvy, putting the police under greater scrutiny and expecting faster outcomes. - [Introducing the Microsoft Surface Laptop SE for Education](https://www.scc.com/insights/partner-newsfeed/introducing-the-microsoft-surface-laptop-se-for-education/): Hybrid and blended learning have changed what students and teachers expect from devices. As digital technology and remote engagement continue to play more prominent roles in the learning experience, it’s crucial that your organisation has the right tools to lighten their technical support burden as you deploy and manage more devices than before. - [SCC Surface Centre – New Updates](https://www.scc.com/insights/partner-newsfeed/scc-surface-centre-new-updates/): We are proud to invite you to discover the SCC Surface Centre platform, where you can take an interactive tour of the Microsoft Surface solutions provided by SCC.  From choosing the correct devices for your customers business requirement, through to how they get delivered and are managed in todays modern world.  This platform is designed to give you easy access to information and the opportunity to speak directly to our industry specialists. - [Creativity Meets Collaboration. Adobe Creative Cloud and Microsoft Teams.](https://www.scc.com/insights/partner-newsfeed/creativity-meets-collaboration-adobe-creative-cloud-and-microsoft-teams/): Help everyone in your organisation communicate, collaborate, and deliver projects faster with Adobe Creative Cloud and Microsoft Teams. Great experiences happen when business teams and creative teams work together on design and content. With the Adobe Creative Cloud app for Microsoft Teams, you can accelerate feedback, iteration, and decision-making across all your creative projects. Discover the power of using Creative Cloud for teams and Microsoft Teams together. - [Microsoft Surface Portfolio – Latest Products](https://www.scc.com/insights/partner-newsfeed/microsoft-surface-portfolio-latest-products/): The brand new Surface Laptop Studio, new generations of the Surface Pro, Surface Go & Surface Duo. Microsoft continue to push the boundaries to give users the ultimate M365 experience with devices designed with UX and accessibility at the forefront of design regardless of persona type and users needs. - [Solving for the Impossible: AMD Delivers Uncompromising Performance and Battery Life](https://www.scc.com/insights/partner-newsfeed/solving-for-the-impossible-amd-delivers-uncompromising-performance-and-battery-life/): Whatever happens next, the new normal is officially hybrid. This shift in how we work is also impacting how businesses choose technology. Portability, once merely a “nice to have,” is now essential. And, as users move between the office, home, and everywhere in-between, battery life matters more than ever. Maximum power efficiency ensures users can enjoy long battery life to stay connected, keep creating, and continue collaborating for longer before looking for a place to plug in. - [The Intel Evo vPro Platform](https://www.scc.com/insights/partner-newsfeed/the-intel-evo-vpro-platform/): Experience breakthrough performance with intelligent technology built for what IT needs and what users want. - [IBM Storage Digital Program: Invest in Data. Save on Storage](https://www.scc.com/insights/partner-newsfeed/ibm-storage-digital-program-invest-in-data-save-on-storage/): Data is the new currency for business. It connects you to your existing customers, helps you reach new customers and build strategies for customer growth further down the track. It allows you to optimise and redistribute spend to ensure it’s going where it needs to. - [SCC and IBM Turbonomic: Application Resource Management](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-turbonomic-application-resource-management-2/): Turbonomic Application Resource Management (ARM), delivered in partnership with IBM and SCC, assures application performance by continuously matching real-time application demand requirements with infrastructure resources in any environment from containers, on-premises, hybrid cloud and multi-cloud. - [SCC and IBM Power10: Engineered for agility](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-power10-engineered-for-agility/): Businesses need a new way of consuming compute capacity to support mission critical environments while executing digital transformation agendas. The new generation of IBM Power servers will support enterprise hybrid cloud platforms by providing friction-less consumption models across on-and off-premises with differentiated performance, security, serviceability and cost of operation. With every generation of Power Systems, IBM are introducing new and enhanced capabilities that will benefit our customers, running your customers environments on the latest technology with advanced capabilities, less resources and better security will further improve your TCO. - [Discover the power of the Microsoft Customer Immersion Experience](https://www.scc.com/insights/partner-newsfeed/discover-the-power-of-the-microsoft-customer-immersion-experience/): Working remotely has become as successful as a non-traditional working environment but it still comes not without challenges. The issues that have plagued the workplace as it tries to evolve into a more flexible business model is the balance of ease of use for employees against the security concerns and risks of the transformation. - [New HPE GreenLake cloud services for data protection tackle cyberthreats & ransomware](https://www.scc.com/insights/partner-newsfeed/new-hpe-greenlake-cloud-services-for-data-protection-tackle-cyberthreats-ransomware/): The last 18 months have been challenging for everyone – a period of rapid digital transformation accelerated by a global pandemic and compromised by opportunistic threat actors. At the same time, as dangerous viruses plagued the real world, criminals launched digital attacks on organizations ranging from healthcare systems to fuel pipelines, leveraging insecure data to ransom companies, and in some cases, significant pieces of critical infrastructure. - [Upgrade Your Hybrid Workplace with Microsoft Surface](https://www.scc.com/insights/partner-newsfeed/upgrade-your-hybrid-workplace-with-microsoft-surface/): Whether working from home exclusively or coming back to the workplace, Microsoft Surface devices enable employees to choose how they work best. Equip your customers employees with devices that deliver the performance and power to get it all done. - [HPE GreenLake edge-to-cloud platform powers data modernization with breakthrough analytics and data protection cloud services](https://www.scc.com/insights/partner-newsfeed/hpe-greenlake-edge-to-cloud-platform-powers-data-modernization-with-breakthrough-analytics-and-data-protection-cloud-services/): HPE announced a sweeping series of new cloud services for the HPE GreenLake edge-to-cloud platform, providing customers unmatched capabilities to power digital transformation for their applications and data. This represents HPE’s entry into two large, high-growth software markets – unified analytics and data protection. Together, these innovations further accelerate HPE’s transition to a cloud services company, and give customers greater choice and freedom for their business and IT strategy, with an open and modern platform that provides a cloud experience everywhere. The new offerings, which add to a growing portfolio of HPE GreenLake cloud services, allow customers to innovate with agility, at lower costs, and include the following: - [The State of Zero Trust, SD-WAN and SASE Architectures](https://www.scc.com/insights/partner-newsfeed/the-state-of-zero-trust-sd-wan-and-sase-architectures/): Aruba_Connect-Protect_Infographic_Ponemon - [SCC and IBM: Power Systems for Oracle Database](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-power-systems-for-oracle-database/):  As we navigate today’s economy, one thing is clear: organisations are looking to drive digital innovation while seeking new levels of service partnerships built on risk sharing, innovative pricing, and rapid ROI. - [IBM Cloud Paks for Automation – Everything You need for hybrid cloud, enterprise container, and Kubernetes development and deployments](https://www.scc.com/insights/partner-newsfeed/ibm-cloud-paks-for-automation-everything-you-need-for-hybrid-cloud-enterprise-container-and-kubernetes-development-and-deployments/): Beyond containers and Kubernetes, enterprises need to orchestrate their production topology, and to provide management, security and governance for their applications. IBM Cloud™ Paks are enterprise-ready, containerized software solutions that give clients an open, faster and more secure way to move core business applications to any cloud. Each IBM Cloud Pak™ includes containerized IBM middleware and common software services for development and management, on top of a common integration layer — designed to reduce development time by up to 84 percent and operational expenses by up to 75 percent.* IBM Cloud Paks run wherever Red Hat® OpenShift® runs and are optimized for productivity and performance on Red Hat OpenShift on IBM Cloud. - [The best Siri answers on the Apple Watch](https://www.scc.com/insights/partner-newsfeed/the-best-siri-answers-on-the-apple-watch/): Apple's philosophically downbeat digital assistant Siri has a host of amusing responses for Apple Watch owners. - [Catch up with the latest webinar focused on Financial Services](https://www.scc.com/insights/partner-newsfeed/catch-up-with-the-latest-webinar-focused-on-financial-services/): On Tuesday 13th of July, SCC and Samsung partnered together to deliver an SCC and Samsung webinar focused on Financial Services. Our expert speakers, Malcolm Topple, Head of Sales for Financial Services & Insurance, SCC and Martyn Bullock - Account Director, Financial Services, Samsung discussed insights, challenges, and opportunities for Financial Services, as well as solutions specifically tailored for the Financial Services industry. Please see the recording below https://vimeo.com/574913358/02b2385386 If you have any questions at all please get in touch to speak to an SCC specialist. - [SCC and IBM Cloud Pak for Integration: Automate integrations to improve application speed and quality](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-cloud-pak-for-integration-automate-integrations-to-improve-application-speed-and-quality/): Businesses are on a break-neck journey to digital transformation. As Gartner notes, the net result is “tremendous pent-up demand for speed of automation and integration.” - [Microsoft Customer Immersion Experience](https://www.scc.com/insights/partner-newsfeed/microsoft-customer-immersion-experience/): Get hands-on with this unique, risk-free opportunity to explore Microsoft 365 solutions in a “true-to-life” environment - [Introducing Microsoft Surface Hub 2S](https://www.scc.com/insights/partner-newsfeed/introducing-microsoft-surface-hub-2s/): Enable teamwork anywhere with the Surface Hub 2S family of devices, a Microsoft Teams-certified meetings platform and interactive whiteboard for business that brings teams together. - [SCC and IBM: Application Modernisation](https://www.scc.com/insights/partner-newsfeed/scc-and-ibm-application-modernisation/): Change is ever-present in the world of business and IT. To successfully, and securely, deliver business services in a constantly changing multi-cloud world, requires the modernisation of integration approaches, architectures, and technologies. - [Case Study: HPE & SCC Support all business critical applications at McBride with HPE Primera](https://www.scc.com/insights/partner-newsfeed/case-study-hpe-scc-support-all-business-critical-applications-at-mcbride-with-hpe-primera/): McBride is one of Europe’s leading manufacturers of household cleaning & laundry products and the clear European leader for Private Label household products. The business also provides contract manufacturing for brand owners. - [RSA FRI Suite](https://www.scc.com/insights/partner-newsfeed/rsa-fri-suite/): The RSA Fraud & Risk Intelligence Suite is designed for organizations that want to align fraud prevention efforts with risk tolerance and strategic priorities so they can reduce fraud – not their customer base. - [RSA SecurID® Suite](https://www.scc.com/insights/partner-newsfeed/rsa-securid-suite/): Identity has become one of the most consequential attack vectors to the modern enterprise. Last year, 81% of confirmed breaches to organizations’ infrastructure, sensitive data or applications started with an identity takeover. - [AMD Ryzen™ Processors for Business](https://www.scc.com/insights/partner-newsfeed/amd-ryzen-processors-for-business/): AMD Ryzen™ Processors are the new standard for modern business PCs, offering the most advanced technology1 for disruptive performance and an integrated security processor to help protect your sensitive data. If your business needs versatile performance for multitasking and responsive computing with superb battery life whenever and wherever, AMD Ryzen™ Processors are for you. - [Lenovo ThinkPad X1 ANC Headphones](https://www.scc.com/insights/partner-newsfeed/lenovo-thinkpad-x1-anc-headphones/): Hear and be Heard like Never Before with X1 ANC Headphones - [DevOps by SCC and IBM](https://www.scc.com/insights/partner-newsfeed/devops-by-scc-and-ibm/): The newest approach to software agile development, DevOps brings together developers (dev) and IT operations (ops) teams to build, test, deploy and monitor applications with speed, quality and control. DevOps is relevant to any kind of software project regardless of architecture, platform or purpose. It drives cloud-native and mobile applications, application integration, and modernisation and multi-cloud management. - [HPE PRIMERA – MISSION-CRITICAL REDEFINED](https://www.scc.com/insights/partner-newsfeed/hpe-primera-mission-critical-redefined/): Answer all your mission-critical application challenges with HPE Primera. Finally, intelligent storage that leverages autonomous operations to enable predictable performance at scale – and consolidation for all your apps. Built with the agility of cloud and powered by the intelligence of HPE InfoSight, HPE Primera delivers instant access to data with storage that sets up in minutes, upgrades transparently and is delivered as a service. Plus, it’s backed by a 100% availability guarantee. - [Digital transformation in the aviation industry](https://www.scc.com/insights/partner-newsfeed/digital-transformation-in-the-aviation-industry/): Before the COVID-19 pandemic, more people were flying than ever before. Each year, passenger numbers through major and regional UK airports increased, with more routes and better choice for all types of aviation – including consumer holidays abroad, ‘staycations’, and regional business commuting. As a result, the need for aviation organisations to offer the best experience both internally and to customers was top of the agenda for IT departments. Whilst the coronavirus crisis hit the aviation industry hard, it has demonstrated remarkable resilience and will eventually return to growth. For airlines and airports that weren’t already investing in digital transformation, now might be the opportune moment to make a sensible investment to reap long-term, sustainable efficiencies, whilst improving IT service delivery right across the organisation, and to customers. Many are already doing it. According to IT Pro Portal, digital transformation is a major priority for airlines, with more than 90% of leaders saying they are looking to digital initiatives to improve customer experience, airline performance, and to stay competitive. And airlines around the world are backing up these claims by making tremendous investments; 68% of airline leaders agree that upgrading their IT infrastructure and software is a major priority. However, despite a clear appetite for change, digital transformation initiatives are still in the early stages in the airline community, with only 8% reporting three years or more of actively working on these innovation-driven projects. For those not in the airline industry, this may feel like slow progress, but the fact is that the industry has long been plagued with legacy technology and IT infrastructure that has handcuffed many airlines from innovating their pricing and distribution strategies. Those that are doing it are using technologies such as artificial intelligence (AI) to set themselves apart from competitors and create an unrivalled passenger experience. For example, AirAsia has addressed the issue of passengers continuously having to present travel documents by introducing facial recognition for check-in. Introduced as part of the airline’s digital transformation strategy, its new biometric technology, ‘FACES’, removes the need for travel documents, making the passenger journey seamless and stress-free, and improving the airline’s punctuality. Elsewhere, Lufthansa is using virtual reality (VR) headsets at check-in whilst offering upgrades from economy to premium economy. It’s hard to imagine the benefit, which is why more often than not passengers refuse to part with a few extra pounds for the pleasure. However, using the VR headsets, passengers no longer need to imagine the benefits – they can see them for themselves, experiencing the cabin, extra leg room, and enhanced comfort all from the check-in desk. As a result, Lufthansa has seen a dramatic increase in the number of passengers paying for the upgrade. These are very specific examples of how a digital transformation strategy really can – and is – revolutionising the aviation industry. One of the biggest opportunities for airlines and airports – who tend to hold huge amounts of customer data – is to grow the value of this data and turn it into sustainable, commercial growth. Another opportunity is connectivity and interoperability, whilst ensuring security is fit for purpose. The question of cyber security for airlines is critical. Together, SCC and HPE are driving transformation through innovation the in the aviation sector. If you’d like to hear how, and what SCC and HPE can help you achieve, please email online@scc.com - [SCC and Lenovo: The new normal for today’s workforce](https://www.scc.com/insights/partner-newsfeed/scc-and-lenovo-the-new-normal-for-todays-workforce/): Millennials and Gen Z make up more than half of today’s workers, and it has caused big changes in the workplace. These ‘new-gen’ employees are the first true digital natives. They communicate, collaborate, create, and solve problems differently than every generation before them – and this was before the COVID-19 pandemic forced widespread remote collaboration in response to strict social distancing measures. - [UK Government and IBM sign public cloud agreement to accelerate innovation across public sector](https://www.scc.com/insights/partner-newsfeed/uk-government-and-ibm-sign-public-cloud-agreement-to-accelerate-innovation-across-public-sector/): Crown Commercial Service (CCS), the UK Cabinet Office executive agency and trading fund, is taking another step towards breaking down the barriers to public sector cloud adoption, by signing a Memorandum of Understanding with IBM. The three year public cloud agreement will allow all eligible public sector organisations to embark on a secure public cloud journey and innovate with digital solutions and services to help evolve essential services for UK citizens. - [IBM Webinar – Why organisations choose a flexible and secure Cloud: The benefits of IBM Cloud for Public Sector in the UK](https://www.scc.com/insights/partner-newsfeed/ibm-webinar-why-organisations-choose-a-flexible-and-secure-cloud-the-benefits-of-ibm-cloud-for-public-sector-in-the-uk/): For government and not-for profit organisations, IT architecture plays a key role in how they think about modernising their businesses. - [SCC and iiyama: Touchscreen technology supporting a new way of working](https://www.scc.com/insights/partner-newsfeed/scc-and-iiyama-touchscreen-technology-supporting-a-new-way-of-working/): Now more than ever, the ability for people to work from home with the best-in-class user experience is critical. With the onset of the COVID-19 pandemic, remote working is already creating entire new organisational structures and even new business models. Technology enables this new of working. - [EPOS – Expand Meeting Solutions](https://www.scc.com/insights/partner-newsfeed/epos-expand-meeting-solutions/): As virtual communication becomes increasingly important for businesses around the world, the quality and reliability of audio devices is more essential than ever. EPOS have created the EXPAND Line of premium audio tools specially to address the needs of decentralised teams, often working across locations and time zones. - [How to Build a True Multi-Cloud Service with Nutanix](https://www.scc.com/insights/partner-newsfeed/how-to-build-a-true-multi-cloud-service-with-nutanix/): Over our last eight months at Nutanix, we thought a lot about expanding our joint multi-cloud vision, with three key focus areas: - [Poly – Work from Home Solutions](https://www.scc.com/insights/partner-newsfeed/poly-work-from-home-solutions/): Many employees now work from home, and Poly enables them to have as much impact from their kitchen table as from their desks in the office. Our headsets and video conferencing cameras keep communication consistent and make it easy to connect and collaborate without barriers. Elevate the experience of Microsoft Teams, Zoom or any other meeting service seamlessly every time. For the foreseeable future, where and how we work will continue to change. What will not change, however, is our need for human connection. - [Poly – People, Spaces and Technology: Enabling Success in the Virtual Contact Centre](https://www.scc.com/insights/partner-newsfeed/poly-people-spaces-and-technology-enabling-success-in-the-virtual-contact-centre/): At Poly, their remote working products have enabled many employees with the benefits of flexible working and working from home for many years – whether it’s been the occasional day working from a remote location, a regular schedule of working from home one or two days a week, or permanently working from a home office. With seven very busy contact centres across the globe our Poly customer service representatives have always had the opportunity to embrace a flexible working policy, so they can focus on delivering smarter customer interactions wherever they happen to be. - [CAT Phones – Thermal Imaging Smartphone](https://www.scc.com/insights/partner-newsfeed/cat-phones-thermal-imaging-smartphone/): Infectious and communicable medical conditions, including COVID-19, are easily spread where people congregate. But it can be tough to identify people exhibiting potential symptoms that cannot be seen, such as an elevated temperature. - [CAT S31, S52 and S61 – Hygiene First – when smart means clean](https://www.scc.com/insights/partner-newsfeed/cat-s31-s52-and-s61-hygiene-first-when-smart-means-clean/): We interact with our mobile device thousands of times every day, and often press it to our faces, which means that any bacteria or other germ that is on the hard surfaces of your phone could easily transfer to your skin. - [Samsung Galaxy Enterprise Edition – More Business Less Work](https://www.scc.com/insights/partner-newsfeed/samsung-galaxy-enterprise-edition-more-business-less-work/): Unique to Samsung, Galaxy Enterprise Edition is a complete package of mobile technology and services designed to give customers more choice, control and protection. - [Poly – Get to Know your Workforce Personas Overview](https://www.scc.com/insights/partner-newsfeed/poly-get-to-know-your-workforce-personas-overview/): There’s no doubt that the way we work is changing. Increased mobility and collaboration mean more diverse work styles are emerging. Through our research, we identified seven distinct personas making up 91% of a typical enterprise. By downloading this guide, you can rest assured that you are equipping your employees with solutions designed to target their pain points. - [Gone Vishing](https://www.scc.com/insights/partner-newsfeed/gone-vishing/): In a transparent soundproof booth, on a brightly lit stage, armed with nothing more than a VOIP phone and a sheaf of paper, 14 people take it in turns to perform in front of a large crowd. - [IBM Cloud Paks and Red Hat OpenShift Container Platform](https://www.scc.com/insights/partner-newsfeed/ibm-cloud-paks-and-red-hat-openshift-container-platform/): What are IBM Cloud Paks?Beyond containers and Kubernetes, enterprises need to orchestrate their production topology, and to provide management, security and governance for their applications. IBM Cloud™ Paks are enterprise-ready, containerised software solutions that give clients an open, faster and more secure way to move core business applications to any cloud. Each IBM Cloud Pak™ includes containerised IBM middleware and common software services for development and management, on top of a common integration layer — designed to reduce development time by up to 84 percent and operational expenses by up to 75 percent.* IBM Cloud Paks run wherever Red Hat® OpenShift® runs and are optimised for productivity and performance on Red Hat OpenShift on IBM Cloud. - [Streamline team collaboration with Team chat tools](https://www.scc.com/insights/partner-newsfeed/streamline-team-collaboration-with-team-chat-tools/): Whatever the size of a structure is (startup, small business or enterprise), when teams need to spend time looking for resources, wait for other people to get back to them or try to knit together information from different software or devices, projects end up running late. Team members rush to meet deadlines making it almost impossible to do their best creative work. - [APTARE IT Analytics™: Capacity Manager](https://www.scc.com/insights/partner-newsfeed/aptare-it-analytics-capacity-manager/): Until now, it has been difficult to get a complete picture of an IT organisation’s storage capacity.  Array vendor tools only provide an array-side view of storage allocation without providing actual usage metrics from the hosts. APTARE® Capacity Manager provides end-to-end storage capacity reporting from the hosts to the storage array to give administrators greater visibility into the entire storage environment.• Automated mapping shows the relationship between each host and LUN in the environment, highlighting how storage resources are being used• Host utilisation shows the amount of storage capacity allocated and used by each host• Array utilisation shows the amount of allocated and used storage on each storage array• Application utilisation easily identifies the amount of storage used versus allocated and separated per application - [IBM Power Enterprise Pools 2.0 delivers enhanced Utility Capacity for processors and memory across a collection of IBM Power E980 servers](https://www.scc.com/insights/partner-newsfeed/ibm-power-enterprise-pools-2-0-delivers-enhanced-utility-capacity-for-processors-and-memory-across-a-collection-of-ibm-power-e980-servers/): IBM® Power® Enterprise Pools 2.0 is a new IBM Power E980 offering designed to deliver enhanced multisystem resource sharing and by-the-minute consumption of on-premises Power E980 compute resources to clients deploying and managing a private cloud infrastructure. - [Become more productive in an instant with Logitech Options](https://www.scc.com/insights/partner-newsfeed/become-more-productive-in-an-instant-with-logitech-options/): Logitech Options is a powerful and easy-to-use application that enhances your Logitech mice, keyboards, and touchpads. Customise your device with Options and do more than you thought possible. - [Samsung Galaxy Tab Active Pro: Enterprise Edition](https://www.scc.com/insights/partner-newsfeed/samsung-galaxy-tab-active-pro-enterprise-edition/): Samsung introduces the Galaxy Tab Active Pro Enterprise Edition; the business-optimised rugged tablet enabling industrial professionals to achieve the best possible work performance. - [Microsoft Modern Desktop](https://www.scc.com/insights/partner-newsfeed/microsoft-modern-desktop/): A modern desktop is Windows 10 and Office 365, kept up to date. Making the shift to a modern desktop helps you to foster a highly secure workspace, empowered by the latest productivity, teamwork and collaboration experiences for your organisation. - [Introducing the Poly RealPresence Immersive Studio](https://www.scc.com/insights/partner-newsfeed/introducing-the-poly-realpresence-immersive-studio/): Fully immersive collaboration for meetings that matter - [Quest Simplifies Security, Compliance and Reporting for Microsoft Teams](https://www.scc.com/insights/partner-newsfeed/quest-simplifies-security-compliance-and-reporting-for-microsoft-teams/): Quest Software, a global systems management, data protection and security software provider, today announced the new release of Enterprise Reporter v3.2. Available now from the Quest Microsoft Platform Management business, Enterprise Reporter empowers organizations to easily secure workloads and meet compliance requirements across hybrid-cloud environments with full visibility and support into Microsoft Office 365 productivity workloads. Enterprise Reporter now extends comprehensive support for Microsoft Office 365 with new Microsoft Teams assessment capabilities. - [Meet ZAGG: A Global Leader in Mobile Accessories and Technologies](https://www.scc.com/insights/partner-newsfeed/meet-zagg-a-global-leader-in-mobile-accessories-and-technologies/): ZAGG is committed to freeing consumers from the confines of the traditional workplace through its globally renowned portfolio of mobile accessory brands. - [Multitask and Entertain with the LG 34UC88-B 34″ 21:9 UltraWide™ QHD IPS Curved LED](https://www.scc.com/insights/partner-newsfeed/multitask-and-entertain-with-the-lg-34uc88-b-34-219-ultrawide-qhd-ips-curved-led/): 21:9 UltraWide™ Rules Perfect for multitasking and entertaining, the LG 21:9 UltraWide™ is always the right choice. A full range of 21:9 UltraWide™ monitors, both curved and flat, are available to meet your needs. - [Wider Viewing Experience with the LG 29UB67-B 29″ 21:9 UltraWide™ FHD IPS Monitor](https://www.scc.com/insights/partner-newsfeed/wider-viewing-experience-with-the-lg-29ub67-b-29-219-ultrawide-fhd-ips-monitor/): LG’s 29UB67 29-inch 21:9 UltraWide monitor offers  a wider viewing experience allowing you to use multiple programs without any overlapping of windows, while replacing a dual monitor environment With a 4-Screen Split feature that conveniently divides the monitor screen from 2 to 4 customizable sub screens. - [HPE Nimble battlecard](https://www.scc.com/insights/partner-newsfeed/hpe-nimble-battlecard/): HPE Nimble battlecard - [Hitachi Automation Director](https://www.scc.com/insights/partner-newsfeed/hitachi-automation-director/): One of the biggest drains on a data centre team’s time is provisioning and maintenance of infrastructure resources. These tasks can easily consume over 45% of staff time, impacting their ability to define new solutions that will drive the business forward. Provisioning tasks can also introduce the potential for accidental errors when tasks require many steps. These errors can impact customer experiences, raise costs and even cause data loss. - [Hitachi Content Platform: Enterprise-Class, Backup-Free Cloud and Archive](https://www.scc.com/insights/partner-newsfeed/hitachi-content-platform-enterprise-class-backup-free-cloud-and-archive/): Unstructured data growth and application proliferation continue to accelerate. These developments lead to increased server and storage sprawl, with numerous silos of infrastructure supporting traditional and new workloads. - [Hitachi Storage Adviser](https://www.scc.com/insights/partner-newsfeed/hitachi-storage-adviser/): IT departments are constantly dealing with continuous data growth and accompanying technological complexities while being asked to do more with less. Ease of implementation and management become key issues as limited staff resources are expected to manage diverse storage infrastructure assets. The need to simplify IT resource administration becomes paramount, to continue to rapidly deploy infrastructure resources in support of new business applications. - [The Three Layers of Computing – Cloud, Fog and Edge](https://www.scc.com/insights/partner-newsfeed/the-three-layers-of-computing-cloud-fog-and-edge/): The terms ‘cloud’, ‘fog’and ‘edge’are bandied around in conversation in the tech world every day –but do you really understand what they are? Here, we break it down. Cloud, fog, and edge computing infrastructures allow organisations to take advantage of a diverse range of computing resources and data storage assets. Although there are similarities, these three computing resources represent different layers of IT; each one builds on the capabilities of the previous layer.   - [Palo Alto Networks Recognized as a Leader in Gartner Magic Quadrant for Enterprise Network Firewalls Seven Times in a Row](https://www.scc.com/insights/partner-newsfeed/palo-alto-networks-recognized-as-a-leader-in-gartner-magic-quadrant-for-enterprise-network-firewalls-seven-times-in-a-row/): Palo Alto Networks® the global cybersecurity leader,  announced that, for the seventh consecutive time, the company has been recognized in the Leaders quadrant of the  "Magic Quadrant for Enterprise Network Firewalls" by Gartner Inc. - [IBM Expands Strategic Partnership with Samsung to Include 7nm Chip Manufacturing](https://www.scc.com/insights/partner-newsfeed/ibm-expands-strategic-partnership-with-samsung-to-include-7nm-chip-manufacturing/): IBM announced an agreement with Samsung to manufacture 7-nanometer (nm) microprocessors for IBM Power Systems™, IBM Z™ and LinuxONE™, high-performance computing (HPC) systems, and cloud offerings. - [Belkin – USB Power Delivery](https://www.scc.com/insights/partner-newsfeed/belkin-usb-power-delivery/): The fast track to fully charged - [Veeam Backup for Microsoft Office 365 Version 2 Extends Hyper-Availability with Data Protection for SharePoint Online and OneDrive for Business](https://www.scc.com/insights/partner-newsfeed/veeam-backup-for-microsoft-office-365-version-2-extends-hyper-availability-with-data-protection-for-sharepoint-online-and-onedrive-for-business/):   Veeam® Software, the leader in Intelligent Data Management for the Hyper-Available Enterprise released new Veeam Backup for Microsoft Office 365® Version 2. This new release now protects Microsoft OneDrive for Business, SharePoint Online, and SharePoint on-premises installations, in addition to Exchange Online and Exchange on-premises. - [Veritas and Pure Storage Team Up to Advance Data Management in the Era of Modern Intelligence](https://www.scc.com/insights/partner-newsfeed/veritas-and-pure-storage-team-up-to-advance-data-management-in-the-era-of-modern-intelligence/): Veritas Technologies, the worldwide market share leader in enterprise data protection, in collaboration with Pure Storage (NYSE: PSTG), the all-flash storage platform that helps innovators build a better world with data, today announced a new global effort to help joint customers modernize data protection and maximize the value of their data for competitive advantage. - [Citrix Product Name Unification](https://www.scc.com/insights/partner-newsfeed/citrix-product-name-unification/): Throughout 2018, you will see exciting changes as Citrix unifies its product portfolio. Citrix make it easier to use Citrix products, and also make it easier to understand the value of their solutions with new names. Citrix are devoted to simplifying the way you experience Citrix Workspace, Citrix Networking, and Citrix Analytics solutions to deliver secure and personalized experiences with the choice and flexibility that fit your business needs. See below for more details. - [Travelport and IBM launch industry-first AI travel platform to intelligently manage corporate travel spend](https://www.scc.com/insights/partner-newsfeed/travelport-and-ibm-launch-industry-first-ai-travel-platform-to-intelligently-manage-corporate-travel-spend/): Travelport the leading travel commerce platform, and its strategic technology partner, IBM introduced IBM Travel Manager, an industry-first AI platform designed to help businesses manage corporate travel spend. - [Cisco announces $100m commitment to accelerate digital innovation in the UK](https://www.scc.com/insights/partner-newsfeed/cisco-announces-100m-commitment-to-accelerate-digital-innovation-in-the-uk/): Cisco announced a $100m commitment to help accelerate digital innovation in the UK. - [Fujitsu Selects Veritas Access as the Next-Generation Storage Infrastructure to Support the Company’s Cloud Service K5](https://www.scc.com/insights/partner-newsfeed/fujitsu-selects-veritas-access-as-the-next-generation-storage-infrastructure-to-support-the-companys-cloud-service-k5/): Veritas Technologies, a leader in multi-cloud data management, today announced that Fujitsu Limited (Minato-ku, Tokyo) has selected VeritasTMAccess, a software-defined scale-out network-attached storage (NAS) solution, as the premier storage infrastructure for the Fujitsu Cloud Service K5. The implementation will allow Fujitsu to provide users with high-performance, cost-optimized storage services that are easy to manage and scale. - [High SSL Performance Earns FortiGate 5th Consecutive “Recommended” Rating in Latest NSS Labs NGFW Test Results](https://www.scc.com/insights/partner-newsfeed/high-ssl-performance-earns-fortigate-5th-consecutive-recommended-rating-in-latest-nss-labs-ngfw-test-results/): The unprecedented rate of cloud adoption and growth of SSL traffic is having a massive impact on network security, highlighting the need for performance, effectiveness, and accuracy. The continued adoption of cloud solutions, for instance, has driven the volume of SSL-encrypted traffic to nearly 60%, with that volume expected to rise to 75% in the next year, according to NSS Labs. - [Cisco announces $100m commitment to accelerate digital innovation in the UK](https://www.scc.com/insights/partner-newsfeed/cisco-announces-100m-commitment-to-accelerate-digital-innovation-in-the-uk-2/): Cisco announced a $100m commitment to help accelerate digital innovation in the UK. - [MOD invests in Guardian with IBM UK to protect the skies](https://www.scc.com/insights/partner-newsfeed/mod-invests-in-guardian-with-ibm-uk-to-protect-the-skies/): The Ministry of Defence is to invest up to £80 million in an Air Command and Control System. - [Aruba Introduces Integrated SD-WAN, LAN and Security Solution to Power the Software-Defined Branch](https://www.scc.com/insights/partner-newsfeed/aruba-introduces-integrated-sd-wan-lan-and-security-solution-to-power-the-software-defined-branch/): Aruba, a Hewlett Packard Enterprise announced its Software-Defined Branch (SD-Branch) solution, a new approach designed to help customers modernize branch networks for evolving cloud, IoT and mobility requirements. The integration of new cloud-managed SD-WAN, wired and wireless networking solutions, secured with context-based policy enforcement, significantly advances IT professionals’ ability to deliver improved network availability and application performance, while dramatically reducing management time and operational and capital expenditures. - [Gatwick Airport Installs Next Generation IT Network with HPE](https://www.scc.com/insights/partner-newsfeed/gatwick-airport-installs-next-generation-it-network-with-hpe/): Airport now brilliantly positioned to take best advantage of new technologies – including artificial intelligence, Internet of Things and machine learning – with network also more resilient to disruption. - [Consumers will ‘punish’ businesses that fail to protect their data](https://www.scc.com/insights/partner-newsfeed/consumers-will-punish-businesses-that-fail-to-protect-their-data/): New research from multi-cloud data management firm Vertias Technologies has suggested a lack of trust in businesses’ ability to protect data, and that consumers will penalise those who fail. - [NEC acquires IT services company Northgate Public Services](https://www.scc.com/insights/partner-newsfeed/nec-acquires-it-services-company-northgate-public-services/): NEC Corporation has announced the acquisition of UK-based IT services company Northgate Public Services Limited (NPS), accelerating the expansion of its international safety business. NEC is buying NPS for GBP 475 million from leading international private equity firm Cinven. This acquisition is expected to be completed by the end of January 2018. - [Check Point Security Credentials Validated with Cyber Essentials Plus Awards](https://www.scc.com/insights/partner-newsfeed/check-point-security-credentials-validated-with-cyber-essentials-plus-awards/): Check Point is proud to announce that we have received two ‘Cyber Essentials Plus’ awards under the British Government’s Cyber Essentials Accreditation Scheme. - [Microsoft Surface Hub – SCC](https://www.scc.com/insights/partner-newsfeed/microsoft-surface-hub-scc/): SCC has been selected as a partner for Microsoft Surface Hub – a large format display, either 55” or 84”, powered by Windows 10 with touch capability and two cameras built in for Skype for Business video conferencing. Essentially, it will turn a meeting room into a Skype for Business collaboration room and it is also perfect for team and huddle spaces with its simple and easy to use interface. - [New Dell EMC Solutions Bring Machine and Deep Learning to Mainstream Enterprises](https://www.scc.com/insights/partner-newsfeed/new-dell-emc-solutions-bring-machine-and-deep-learning-to-mainstream-enterprises/): Dell EMC and technology partners offer new products, solutions and services designed for easier adoption, faster benefits from machine and deep learning. - [SCC Desktop as a Service (DaaS) – Cloud Hosted Desktops](https://www.scc.com/insights/partner-newsfeed/scc-desktop-as-a-service-daas-cloud-hosted-desktops/): Increase productivity, reduce IT costs and securely mobilise your workforce with SCC's virtual desktop solution. - [SCC partner with Chilli IT to provide customers with specialist knowledge of the IBM iSeries](https://www.scc.com/insights/partner-newsfeed/scc-partner-with-chilli-it-to-provide-customers-with-specialist-knowledge-of-the-ibm-iseries/) - [IBM Offers Free Cybersecurity Training to Military Veterans](https://www.scc.com/insights/partner-newsfeed/ibm-offers-free-cybersecurity-training-to-military-veterans/): IBM (NYSE: IBM) has launched its latest cybersecurity training course for military veterans in the UK, in partnership with the Corsham Institute (Ci) and SaluteMyJob. This free certification in IBM security and analytics solutions teaches cybersecurity software skills to former and transitioning military personnel, and 100 veterans will complete the course by 8th September. Designed to facilitate employment into cybersecurity roles, this IBM Corporate Citizenship initiative is part of a wider Veterans Employment Accelerator grant programme in the US, Canada and now the UK. The initiative addresses two issues - the challenges faced by skilled armed forces veterans transitioning back into civilian life, and the growing cybersecurity skills gap. - [Surface Laptop Colours Arriving in Additional Countries](https://www.scc.com/insights/partner-newsfeed/surface-laptop-colours-arriving-in-additional-countries/): Surface Laptop is beginning to roll out to new markets around the world. - [Veritas Study: Organisations Worldwide Mistakenly Believe They Are GDPR Compliant](https://www.scc.com/insights/partner-newsfeed/veritas-study-organisations-worldwide-mistakenly-believe-they-are-gdpr-compliant/): Only two percent of “GDPR-ready” organisations are compliant - [Delivering Inventory, SAM and License Management – How Many Tools do you Need?](https://www.scc.com/insights/partner-newsfeed/delivering-inventory-sam-and-license-management-how-many-tools-do-you-need/): Asset management is now a critical element of managing your IT estate and indeed the estate that falls out of IT’s remit! - [‘Get rich or die trying’ – Check Point Researchers Uncover International Cyber Attack Campaign](https://www.scc.com/insights/partner-newsfeed/get-rich-or-die-trying-check-point-researchers-uncover-international-cyber-attack-campaign/): A Nigerian national based near the country’s capital masterminded a wave of attacks on over 4,000 companies in oil & gas, mining, construction and transportation sectors. - [3 Ways to Make Multi-factor Authentication Easier for Everyone](https://www.scc.com/insights/partner-newsfeed/3-ways-to-make-multi-factor-authentication-easier-for-everyone/): The case for multi-factor authentication (MFA) is clear. The harder you make it for cyber attackers to get to your data, the lower your risk of a breach—and MFA definitely makes it harder, by requiring people who request access to authenticate their identity in more than one way. The downside is that if you don’t choose wisely, MFA can also make things harder for people within your organisation to deploy it, use it and manage it. And given that most of us tend to take the path of least resistance, you want to be sure to seek out a solution that makes MFA easy for everyone except attackers. - [A look at HPE Synergy, the first platform designed to run both traditional and cloud native applications](https://www.scc.com/insights/partner-newsfeed/a-look-at-hpe-synergy-the-first-platform-designed-to-run-both-traditional-and-cloud-native-applications/): When Hewlett Packard Enterprise (HPE) launched its HPE Synergy solution in 2016, it introduced a new class of system to power the next era in hybrid IT infrastructure. The solution began shipping in volume in January 2017, and businesses are already seeing benefits from their deployments. - [Veritas Unveils New Technologies to Solve Key Challenges in the Multi-Cloud](https://www.scc.com/insights/partner-newsfeed/veritas-unveils-new-technologies-to-solve-key-challenges-in-the-multi-cloud/): New solutions provide visibility, simplify migration and protect critical data across clouds with no lock-in - [GDPR is Coming in Less than 12 Months – Is Your Business Protected?](https://www.scc.com/insights/partner-newsfeed/gdpr-is-coming-in-less-than-12-months-is-your-business-protected/): As has been discussed vigorously over the past few months, you may be aware of GDPR – General Data Protection Regulation – which is a EU based legal framework designed to protect your customer’s personal data.  It goes further than the Data Protection Act and is much more specific on what personal data is, how it is defined, what should be retained, why it should be retained amongst other areas.  GDPR comes into force on 25th May 2018. - [Getting Up Close and Personal with Polycom Immersive Studio Flex](https://www.scc.com/insights/partner-newsfeed/getting-up-close-and-personal-with-polycom-immersive-studio-flex/): By Bob Knauf - [How this Startup used Open-Source Tech to Deploy Emergency Room App](https://www.scc.com/insights/partner-newsfeed/how-this-startup-used-open-source-tech-to-deploy-emergency-room-app/): by Bev Terrel - [Microsoft Roadmap – What’s Coming up and What is Changing?](https://www.scc.com/insights/partner-newsfeed/microsoft-roadmap-whats-coming-up-and-what-is-changing/): With our relationship with key vendors, SCC are pleased to start a series of updates that detail certain roadmaps for key strategic vendors our customers are usually reliant on to run a proportion of their IT systems. - [What is GDPR (General Data Protection Regulation)? How to Know If You’re Compliant](https://www.scc.com/insights/partner-newsfeed/what-is-gdpr-general-data-protection-regulation-how-to-know-if-youre-compliant/): Does your organisation collect or process personal data on residents of the European Union? If so, you will be required to comply with the European Union General Data Protection Regulation (GDPR), which will require companies to dramatically change the way they collect, access, use, store, and transfer personal data. - [HP Inc. Launches Desktop as a Service Leasing Plan for PC Systems](https://www.scc.com/insights/partner-newsfeed/hp-inc-launches-desktop-as-a-service-leasing-plan-for-pc-systems/): HP Inc. is introducing a three-year leasing plan for PC and notebook systems that will enable customers to spread the cost of upgrading their systems estate over an extended period. - [The Business Case for Flash Is Compelling When Looking at Data Centre Efficiency](https://www.scc.com/insights/partner-newsfeed/the-business-case-for-flash-is-compelling-when-looking-at-data-centre-efficiency/): Technology is evolving faster than anyone anticipated and having a significant impact on our ability to reduce our storage footprint as well as operational costs. We are seeing this evolution play out in our storage lifecycle management strategy, which is undergoing a dramatic upgrade thanks to the benefits of All Flash FAS (AFF). - [Polycom CX Series Recent Updates](https://www.scc.com/insights/partner-newsfeed/polycom-cx-series-recent-updates/): Polycom CX5100 and CX5500 Unified Conference Stations - [Red Hat’s Friday Five — April 14, 2017](https://www.scc.com/insights/partner-newsfeed/red-hats-friday-five-april-14-2017/): The Friday Five is a weekly Red Hat® blog post with 5 of the week's top news items and ideas from or about Red Hat and the technology industry. Consider it your weekly digest of things that caught our eye. - [Microsoft Surface Book with Performance Base Review](https://www.scc.com/insights/partner-newsfeed/microsoft-surface-book-with-performance-base-review/): Review by Paul Thurrott - [Premium TIZEN-powered displays featuring a slim, captivating design and extended connectivity](https://www.scc.com/insights/partner-newsfeed/premium-tizen-powered-displays-featuring-a-slim-captivating-design-and-extended-connectivity/): The new 2016 SMART Signage that supports SSSP 4.0 allows for a stronger, faster and more stable performance than its previous models. Transcending past hardware performance, the new SSSP 4.0 enables CMS partners to develop and deploy advanced web applications which can help to effectively manage content and SMART Signage for their customers. - [UHD SMART Signage that features superior picture quality and reliable 24/7 operation](https://www.scc.com/insights/partner-newsfeed/uhd-smart-signage-that-features-superior-picture-quality-and-reliable-24-7-operation/): Today’s businesses, including banks, restaurants, retailers and more, are increasingly using digital signage to engage, educate and serve their customers. Commercial digital signage usage continues to increase, and, because of its ability to offer clearer text and images, UHD has become the next big thing in display technology. With the latest UHD technology, businesses can leverage the next generation of ultimate picture quality for conveying more impactful messaging and information. UHD offers ultra-realistic detail, the ability to display more information on one screen, and four times the detail clarity, which is most evident when displaying text. For commercial applications, essential features, such as portrait mode and longer operational hours, are now combined with UHD clarity for the ultimate commercial display. - [Prevent Ransomware with the Fortinet Security Fabric](https://www.scc.com/insights/partner-newsfeed/prevent-ransomware-with-the-fortinet-security-fabric/): The Fortinet Security Fabric provides a new, intelligent architectural approach to security that enables enterprises to see, control, integrate, and manage the security of their data across their entire organisation, even into the cloud. - [FortiGuard Labs Telemetry – Roundup and Comparison of 2015 and 2016 IoT Threats](https://www.scc.com/insights/partner-newsfeed/fortiguard-labs-telemetry-roundup-and-comparison-of-2015-and-2016-iot-threats/): Attacks targeting and originating from IoT devices began grabbing news headlines toward the last quarter of 2016. Insecure IoT devices became the low-hanging fruit for threat actors to easily exploit. Some were even notoriously used as botnets to launch DDoS attacks against selected targets. - [Autodesk Next to Raise Prices – 5-20% Increase as of 7 May](https://www.scc.com/insights/partner-newsfeed/autodesk-next-to-raise-prices-5-20-increase-as-of-7-may/): In a move similar to Adobe’s Creative Cloud subscription-only model switch in 2013, Autodesk has recently contacted customers defining their new company strategy. - [Autodesk Reinvents 3D CAD with Fusion 360](https://www.scc.com/insights/partner-newsfeed/autodesk-reinvents-3d-cad-with-fusion-360/): Autodesk’s Fusion 360 is the first 3D CAD, CAM, and CAE tool that brings together all the tools and collaboration capabilities needed to for an entire product development process into a single cloud-based platform. - [Why 80 Percent of Companies are Increasing use of Cloud Managed Services](https://www.scc.com/insights/partner-newsfeed/why-80-percent-of-companies-are-increasing-use-of-cloud-managed-services/): This is the first in a two-part interview series with Lynda Stadtmueller, vice president of cloud services for the analyst firm Frost & Sullivan. - [HPE’s Top 5 Things You Shouldn’t Miss From Last Quarter](https://www.scc.com/insights/partner-newsfeed/hpes-top-5-things-you-shouldnt-miss-from-last-quarter/): From building the world’s first solar-powered supercomputer to three strategic acquisitions last quarter, we have much to be proud of at HPE. We invested in high-growth areas, forged new creative partnerships, and strengthened our product lines. - [Flexible Work is a Priority for Today’s Small Business Employees](https://www.scc.com/insights/partner-newsfeed/flexible-work-is-a-priority-for-todays-small-business-employees/): Flexible hours and remote work options increasingly are priorities for today’s small business employees. These findings comes from a joint study of 314 U.S. small business employees and 47 small business owners conducted by Justworks, an all-in-one benefits, HR, and payments platform for small business, and SquareFoot, a marketplace for commercial real estate. Among the employees surveyed, 70% ranked flexible work hours as very important and 68% believe flexible hours have a positive impact on their teams. Similarly, 57% consider remote capabilities very important, while 60% believe enabling remote work has a positive impact on their teams. - [Ransomware Expected to Hit $1B in 2017](https://www.scc.com/insights/partner-newsfeed/ransomware-expected-to-hit-1b-in-2017/): While there are many types of malware, including viruses, worms, Trojans, Spyware, Adware, and others, ransomware has gained the most notoriety over the last few years in part due to the popularity of crypto currency such as Bitcoin, as well its brazen ability to grind productivity to a complete halt.Simply put, ransomware is a considerable revenue generator. For example, CryptoWall v3 reported $325 million in global profit alone. Furthermore, the FBI claims that in just three months of 2016 ransomware cost victims in the United States a whopping $209M. At its current pace, this criminal malware could easily generate $1 billion or more for the criminal syndicates using it by the end of 2017. ## Partners - [Microsoft 365 E7 Security, Governance and Adoption | SCC](https://www.scc.com/partners/partner-directory/microsoft/microsoft-365-e7/): SCC helps you assess readiness, configure Microsoft 365 E7, strengthen security and governance, and support adoption as you scale Copilot and AI agents. - [Vasion](https://www.scc.com/partners/partner-directory/vasion/): Vasion's PrinterLogic replaces the traditional print server estate with a serverless, direct-IP architecture, removing single points of failure, reducing infrastructure cost and giving IT centralised control over every printer, driver and print policy from a single web-based console. - [IBM Hashi Vault](https://www.scc.com/partners/partner-directory/ibm/ibm-hashi-vault/): During this session we will bring examples of “what good looks like”, and some of the reasons why more than 85% of AI projects fail to be adopted or reach their full potential. The workshop addresses adoption challenges for DevSecOps and security lifecycle automation, including desired resolutions between business and IT leaders. - [Samsung Knox](https://www.scc.com/partners/partner-directory/samsung-knox/): As businesses embrace hybrid working models and employees increasingly rely on mobile devices to stay connected, the risk of cyber threats grows exponentially. From data breaches to device vulnerabilities, the mobile environment presents unique challenges that demand robust, scalable solutions. That’s where Samsung Knox comes in. - [IBM Cloudability and AWS](https://www.scc.com/partners/partner-directory/ibm/ibm-cloudability-and-aws/): IBM Cloudability helps FinOps teams turn AWS complexity into clarity by bringing together the insights needed to understand where spend is going, why it’s changing, and how to improve efficiency without slowing innovation. With a shared, reliable view of usage and cost, teams can make faster decisions, reduce waste, strengthen accountability, and translate AWS investment into measurable business impact. - [HPE](https://www.scc.com/partners/partner-directory/hpe-solutions/): HPE has invested in a hybrid cloud portfolio designed for today’s challenges. Powered by HPE GreenLake, this unified cloud operating model leverages technologies like HPE OpsRamp and HPE Morpheus. At its core, AI-driven automation continuously monitors and optimises performance, reduces costs, and simplifies operations—while keeping you in control. - [Broadcom](https://www.scc.com/partners/partner-directory/broadcom/): VMware Cloud Foundation (VCF) is a full-stack private cloud platform that integrates software-defined compute, storage, networking, security, and management into one unified cloud operating model. It delivers public-cloud-like agility with on-premises control, resilience, and security. - [OpenText](https://www.scc.com/partners/partner-directory/opentext/): Information is the heartbeat of every organisation, and for more than a decade OpenText and SCC have worked together to deliver innovative information management solutions recognised for deep expertise and exceptional customer satisfaction. - [HPE Private Cloud AI](https://www.scc.com/partners/partner-directory/hewlett-packard-enterprise/hpe-private-cloud-ai/): Connect with our specialists to explore how HPE Private Cloud AI can support your organisation’s next phase of innovation. - [IBM FlashSystem](https://www.scc.com/partners/partner-directory/ibm/flashsystem/): IBM FlashSystem® moves you from passive and reactive storage to AI-driven dynamic Storage, designed to help streamline IT operations and support data modernization initiatives with breakthrough capacity, next gen FlashCore Module, and pervasive intelligence. - [IBM Cloudability](https://www.scc.com/partners/partner-directory/ibm/ibm-cloudability/): By consolidating spend insights across complex environments, it helps teams understand consumption, optimise resources and link cloud investment directly to business value. With powerful analytics, automated savings opportunities and modelling that reflects how your organisation truly operates, Cloudability enables you to reduce waste, improve unit economics and make smarter, data‑driven decisions at scale. - [IBM Hashi](https://www.scc.com/partners/partner-directory/ibm/hashi/): During this session we will bring examples of “what good looks like”, and some of the reasons why more than 85% of AI projects fail to be adopted or reach their full potential. The workshop addresses adoption challenges for DevSecOps and security lifecycle automation, including desired resolutions between business and IT leaders. - [Arista Cloud Networking Solutions](https://www.scc.com/partners/partner-directory/arista-cloud-networking-solutions/): Arista delivers cloud‑driven networking built for performance, automation, and scale. Their platforms power modern data centres, campus networks, and edge environments. - [Ericsson](https://www.scc.com/partners/partner-directory/ericsson-enterprise/): Ericsson delivers market‑leading 5G, private wireless, and wireless WAN solutions that help organisations modernise connectivity and accelerate digital transformation. - [Cohesity](https://www.scc.com/partners/partner-directory/cohesity/): Cohesity delivers a unified, secure‑by‑design data protection platform that helps organisations defend against cyber threats and recover fast when disruption strikes. With immutable storage, AI‑driven threat detection, instant mass restore, and seamless multi-cloud support, Cohesity provides the resilient data foundation businesses need to stay operational, reduce risk, and protect what matters most. - [Microsoft Windows 11](https://www.scc.com/partners/partner-directory/microsoft/microsoft-windows-11/): Microsoft Windows 11 provides operating system security at the processor and firmware level, preventing malware from accessing cryptographic operations and blocking firmware downgrades. It includes AI capabilities directly in the operating system: Copilot for productivity tasks, Live Captions for accessibility, and Focus Sessions for work pattern optimisation. Organisations manage Windows 11 deployment and updates centrally through Intune, using Autopilot to simplify new device onboarding and enforce security policies across thousands of endpoints. SCC helps organisations assess Windows 11 compatibility across their endpoint fleet, design phased migration plans, and implement Intune-based device management that reduces support tickets and improves security posture. - [Supermicro](https://www.scc.com/partners/partner-directory/supermicro/): Supermicro delivers high-performance, energy-efficient infrastructure for AI, high-performance computing and data-intensive workloads. Server, storage and GPU platforms are designed for compute-heavy environments demanding maximum throughput, density and power efficiency. SCC works with Supermicro to design tailored platforms optimised for specific performance requirements across data centres and edge locations. SCC's engineering expertise ensures Supermicro hardware is configured, deployed and supported with lifecycle management that keeps infrastructure current and aligned to evolving workload demands. - [Commvault](https://www.scc.com/partners/partner-directory/commvault/): Commvault is the gold standard in cyber resilience, unifying data protection, security, intelligence and recovery on one cloud-native, AI-enabled platform. Over 25,000 enterprise customers rely on Commvault to defend against ransomware and recover full business operations in minutes. The platform covers Active Directory recovery, AWS cloud-native backup through Clumio, isolated cleanroom recovery testing and application-aware cloud recovery. Named a Gartner Magic Quadrant Leader 14 consecutive years. SCC provides the deployment expertise, integration support and ongoing operational guidance to help organisations build and maintain genuine cyber resilience readiness at enterprise scale. - [Cradlepoint](https://www.scc.com/partners/partner-directory/cradlepoint/) - [AMD](https://www.scc.com/partners/partner-directory/amd/): AMD Ryzen processors deliver high single-threaded performance for workstations and productivity systems. EPYC processors target server and data centre workloads, with security capabilities built in at the silicon level rather than layered on through software. Both architectures aim to reduce the management overhead of running secure infrastructure at scale. - [iPhone](https://www.scc.com/partners/partner-directory/apple/iphone/): iPhone offers a consolidated mobile computing platform for distributed teams. All models run native versions of Microsoft 365, Slack, Tableau and standard business applications without compromise. Apple Business Manager provides simplified device enrolment, mobile device management and application distribution, reducing IT support overhead. iPhone 16 Pro and Pro Max serve premium mobile professionals. iPhone 16 and 16 Plus offer mainstream capability at lower cost. iPhone 16e and the proven iPhone 14 suit organisations prioritising cost efficiency. Extended battery life supports full working days without charging dependency. Durable designs and advanced camera systems support mobile work across different environments. SCC provides device configuration, asset management and enterprise logistics support. - [Zscaler](https://www.scc.com/partners/partner-directory/zscaler/): Zscaler is a global leader in cloud-native zero trust security, enabling secure access to applications and data from anywhere through its Zero Trust Exchange. The platform inspects every connection, preventing threats and eliminating attack surface across users, devices and workloads. AI-driven threat detection, full SSL inspection and continuous policy enforcement defend against ransomware, data loss and identity-based attacks without hardware or network redesign. Selected by NIST as the chosen partner for Zero Trust and recognised as a Gartner Magic Quadrant Leader for Security Service Edge. 40% of Global 2000 companies use Zscaler. SCC holds elite ZCSP, ZCSE and ZTA credentials and delivers full-lifecycle zero trust services. - [Crowdstrike](https://www.scc.com/partners/partner-directory/crowdstrike/): CrowdStrike delivers AI-native, cloud-delivered cybersecurity through the Falcon platform, unifying endpoint, identity, cloud and XDR protection through a single lightweight agent. Trusted by over 29,000 organisations including more than half the Fortune 100, CrowdStrike blocks 99.9% of threats with real-time AI and behavioural analytics. As a CrowdStrike Elite Partner, SCC provides managed detection and response through a CREST-accredited 24/7 SOC, expert deployment services, marketplace procurement through AWS, and ongoing platform optimisation. SCC helps organisations turn CrowdStrike's platform capabilities into operational security outcomes with less internal overhead. - [Adobe](https://www.scc.com/partners/partner-directory/adobe/): Adobe provides the creative, document and experience platform that enterprises rely on for content production, digital document management and customer engagement at scale. Creative Cloud puts design, video and web creation tools in the hands of distributed teams, while Document Cloud and Acrobat handle PDF workflows from creation to signature. Adobe Firefly brings generative AI into production workflows, accelerating output without compromising brand governance. - [Abnormal](https://www.scc.com/partners/partner-directory/abnormal/): Abnormal AI delivers behavioural artificial intelligence that protects email and SaaS environments against socially engineered attacks. Rather than relying on signatures or rule-based filtering, the platform models known-good behaviour across users, vendors and applications to detect phishing, business email compromise and account takeover attempts that traditional tools miss. Cloud-native API deployment integrates with Microsoft 365 and Google Workspace in minutes, with no gateway hardware or MX record changes required. AI Security Agents automate SOC workflows from triage to remediation. SCC provides the integration expertise and operational support to deploy Abnormal effectively at scale. - [Apple iPad. For every way your teams work.](https://www.scc.com/partners/partner-directory/apple/apple-ipad-for-every-way-your-teams-work/): iPad delivers proven productivity application support for teams working across office and field locations. Microsoft 365, Slack, Tableau and comparable enterprise applications run natively on all iPad models. Apple Business Manager provides simplified device enrollment, application distribution and mobile device management without additional third-party MDM overhead. iPad, iPad mini, iPad Air and iPad Pro suit different roles and budget profiles. Optional Magic Keyboard and Apple Pencil Pro support document creation, design work and note-taking. 5G and Wi-Fi 6E connectivity ensure field teams maintain connection to enterprise systems. SCC configures each model to your specifications and manages acquisition and deployment through established enterprise channels. - [Mac. Built for 
Apple Intelligence.](https://www.scc.com/partners/partner-directory/apple/mac-built-for-apple-intelligence/): Mac brings enterprise-grade performance and security to mobile and office-based teams. Apple silicon delivers consistent productivity without the support overhead of legacy architectures. With native device management through Apple Business Manager, IT teams reduce provisioning friction and operational complexity. MacBook Pro serves compute-intensive workflows. MacBook Air handles everyday business tasks with reliable all-day battery life. Both models hold residual value through multiple refresh cycles, improving procurement economics. SCC configures each device to your specifications and manages hardware logistics through established enterprise channels. - [Dynatrace](https://www.scc.com/partners/partner-directory/dynatrace/): Dynatrace delivers AI-powered observability that transforms the complexity of modern digital ecosystems into actionable business intelligence. The platform combines deterministic and agentic AI through Dynatrace Intelligence, providing full-stack visibility across applications, infrastructure and AI workloads in hybrid and multi-cloud environments. SCC partners with Dynatrace to help organisations across commercial and public sectors deploy observability as part of a broader solution, using specialised integration, managed services expertise and marketplace delivery through AWS and Microsoft Azure. SCC's approach enables customers to reduce tool sprawl, optimise performance and accelerate digital transformation with confidence. - [Yealink](https://www.scc.com/partners/partner-directory/yealink/): Yealink manufactures IP phones, video conferencing systems, enterprise headsets and intelligent meeting solutions trusted by over 500,000 organisations globally. SCC is a Platinum Partner with proven expertise deploying Yealink across UK organisations in finance, manufacturing, healthcare and education. Yealink devices integrate with Microsoft Teams and Zoom without replacing existing infrastructure, deliver professional-grade audio and video quality and support secure, compliant unified communications. SCC handles procurement, device provisioning, configuration and post-deployment support. - [IBM Power 11](https://www.scc.com/partners/partner-directory/ibm/ibm-power-11/): IBM Power 11 delivers enterprise processor technology optimised for virtualisation, in-memory analytics and encryption workloads. Up to 192 cores per socket, 50% more memory bandwidth, 3-4x better energy efficiency than competing architectures. Proven in 300+ SAP HANA deployments globally. Available through SCC with performance assessment, capacity planning and implementation support. - [Varonis](https://www.scc.com/partners/partner-directory/varonis/): Varonis is a recognised leader in data security, delivering a unified platform that discovers, classifies and protects sensitive information across cloud, SaaS and on-premises environments. AI-driven behavioural analytics detect threats in real time, while automated remediation eliminates excessive permissions and reduces blast radius. Named to the CRN Security 100 for eight consecutive years and recognised as a Forrester Wave Leader for Data Security Platforms. With 8,000+ customers and 90%+ renewal retention, Varonis addresses the expanding data exposure risk created by AI adoption and data sprawl. SCC holds Silver Partner status and delivers Data Risk Assessments, Copilot Readiness Assessments and ongoing data security lifecycle support. - [HPE Scaling AI](https://www.scc.com/partners/partner-directory/hewlett-packard-enterprise/hpe-scaling-ai/): HPE Scaling AI delivers infrastructure for moving AI from pilots to production. Pre-integrated NVIDIA systems, automated data preparation, ML operations platform. Deploy production models 50-60% faster than building custom infrastructure. Available through SCC with architecture assessment, deployment and ongoing optimisation for UK organisations. - [Snapdragon](https://www.scc.com/partners/partner-directory/snapdragon/): Snapdragon X Series is Qualcomm's new Windows computing platform, delivering up to 5x faster performance than older PCs with dramatically superior battery life and on-device AI capability. The Hexagon NPU delivers 45 TOPS of AI processing, enabling generative AI tools to run locally without cloud dependence. SCC helps early-adopter organisations evaluate Snapdragon X devices, integrate them with existing infrastructure and identify where on-device AI unlocks new productivity possibilities. Available from multiple OEMs with no vendor lock-in. - [IBM Payment Solutions](https://www.scc.com/partners/partner-directory/ibm/ibm-payment-solutions/): IBM Payment Solutions delivers multi-channel transaction processing for financial institutions. Handle retail payments, digital banking, card processing and fund transfers from a single platform. PCI-DSS Level 1 certified, processing 1.3 trillion pounds annually. Available through SCC with implementation, fraud setup and ongoing compliance support for UK financial institutions. - [IBM Professional Services](https://www.scc.com/partners/partner-directory/ibm/ibm-professional-services/): IBM Professional Services delivers strategy, systems integration and application development for major transformation programmes. 25,000+ global consultants, 2,000+ UK-based. Execute cloud migrations, SAP implementations, data analytics platforms and legacy modernisation. Available through SCC with programme governance, vendor management and ongoing optimisation support. - [HPE VMessentials](https://www.scc.com/partners/partner-directory/hewlett-packard-enterprise/vmessentials/): HPE VM Essentials delivers straightforward virtualisation for organisations consolidating legacy platforms. Transparent licensing, infrastructure-as-code automation, software-defined networking. Supports 15,000+ organisations globally, 2,000+ in UK and Europe. Available through SCC with migration planning, deployment and ongoing platform support. - [IBM Sustainable Solutions](https://www.scc.com/partners/partner-directory/ibm/ibm-sustainable-solutions-with-scc/): IBM Sustainable Solutions delivers carbon accounting, energy optimisation and supply chain transparency for technology organisations. Measure Scope 1, 2 and 3 emissions, achieve 20-30% energy reduction without performance impact, meet CSRD and GHG Protocol reporting requirements. Available through SCC with carbon baseline assessment, improvement planning and ongoing measurement. - [Trend Micro](https://www.scc.com/partners/partner-directory/trend-micro/): Trend Micro secures digital environments across clouds, networks, devices and endpoints, with SCC as your Skilled EMEA Partner. We deliver enterprise-scale deployment, ongoing security operations and compliance-first architecture. Rather than treating security as a point solution, we position Trend Micro as foundational to how your infrastructure operates. SCC handles integration complexity, staff enablement and measurable risk reduction, turning technology into sustainable security resilience. - [IBM Storage](https://www.scc.com/partners/partner-directory/ibm/ibm-storage/): IBM Storage delivers enterprise data platforms for hybrid cloud environments. All-flash arrays for consolidation, object storage for unstructured data, AI-optimised storage for analytics. 99.9999% availability with built-in encryption and compliance. Available through SCC with architecture design, implementation and ongoing optimisation support. - [IBM Compute](https://www.scc.com/partners/partner-directory/ibm/ibm-compute/): IBM Compute delivers mission-critical infrastructure for applications requiring 99.99% uptime and high throughput. Power Systems for open-source workloads, IBM Z for transaction processing. Both include disaster recovery, encryption and compliance controls for banking, finance and retail. Available through SCC with workload assessment, capacity planning and platform optimisation. - [IBM Cost Optimisation](https://www.scc.com/partners/partner-directory/ibm/ibm-cost-optimisation/): IBM Cost Optimisation delivers real-time visibility and automated savings across multi-cloud infrastructure. Monitor 100+ cloud platforms, identify waste automatically, and typically recapture 25-35% of cloud spend within the first year. Available through SCC with dedicated implementation and ongoing optimisation support. - [SCC & Cisco Powering Secure Digital Transformation Together](https://www.scc.com/partners/partner-directory/scc-cisco-powering-secure-digital-transformation-together/): Partners - [Google Pixel](https://www.scc.com/partners/partner-directory/google-pixel/): Google Pixel brings on-device AI and enterprise security to mobile computing. Built on Android's open ecosystem, Pixel devices deliver productivity gains without the complexity of vendor lock-in. SCC's partnership with Google enables streamlined procurement, secure deployment and ongoing lifecycle management. Whether you're modernising a legacy device fleet or building a mobile-first workplace, SCC helps you move to Pixel confidently. - [Cherry](https://www.scc.com/partners/partner-directory/cherry/): Cherry is a leading manufacturer of high-quality input devices and ergonomic peripherals for business workplaces. SCC partners with Cherry to deliver peripheral procurement and deployment matched to your users' workstation requirements. We assess ergonomic risk factors in your environment, specify Cherry products suited to different work roles, and manage bulk deployment across single or multiple sites. Working with SCC means user comfort that improves productivity and retention, backed by expert selection and lifecycle management. - [Intel](https://www.scc.com/partners/partner-directory/intel/): Intel Xeon processors power data centre infrastructure for organisations globally, whilst Intel Core processors deliver productivity performance for workplace computing. SCC is an Intel Titanium Partner managing processor-based infrastructure procurement and deployment across UK organisations. We've deployed 8,000+ Intel-based systems and bring 15 years of processor architecture expertise. Architecture-first processor selection, infrastructure readiness planning, performance tuning and lifecycle management mean your infrastructure delivers the performance you need at predictable cost. - [Lenovo](https://www.scc.com/partners/partner-directory/lenovo/): Lenovo provides reliable, efficient infrastructure for modern data centres, spanning servers, storage, networking and high-performance computing for virtualisation, hybrid cloud and AI workloads. SCC is a Lenovo Platinum Business Partner and UK Partner of the Year, delivering scalable platforms that help organisations modernise with confidence. From pocket to cloud, Lenovo's broad portfolio combined with SCC's industry-leading service capabilities ensures infrastructure investment delivers measurable performance. SCC provides consultancy, design, implementation, managed services and lifecycle support across the full Lenovo portfolio for public and private sector organisations. - [Iboss](https://www.scc.com/partners/partner-directory/iboss/): iboss delivers cloud security and SASE solutions through SCC. We manage zero trust policy design, deployment and ongoing threat detection so your network security works without complexity. Rather than maintaining expensive network security appliances, we position iboss as cloud-hosted security infrastructure that protects cloud applications and remote workers. SCC handles policy management and threat intelligence integration so your security team focuses on threats, not infrastructure. - [Pexip](https://www.scc.com/partners/partner-directory/pexip/): Pexip delivers video conferencing infrastructure for organisations that need control. We manage deployment of self-hosted, private cloud or government-accredited cloud options so you choose where your data lives. Rather than forcing users to commercial cloud services, we deliver Pexip as infrastructure you operate or delegate to SCC as managed services. Integration with existing meeting platforms is available. SCC handles infrastructure complexity so you focus on video quality and user experience. - [Idefigo](https://www.scc.com/partners/partner-directory/idefigo/): iDefigo's AI-powered cameras combined with SCC's 4me service management create a complete fly-tipping prevention and response system for UK local authorities. Motion-triggered surveillance runs on renewable energy with zero cables, while automated workflows in 4me accelerate incident response. Over 50 councils already trust this partnership to reduce incidents, lower cleanup costs and improve community safety. SCC handles camera deployment, configuration and ongoing management. - [Utelogy](https://www.scc.com/partners/partner-directory/utelogy/): Utelogy is audiovisual management software that centralises control across distributed meeting spaces and collaborative environments. SCC partners with Utelogy to deliver integrated AV solutions combining software with hardware, professional installation, user training and ongoing support. By simplifying user experience and providing real-time visibility into your AV estate, Utelogy reduces support burden and improves meeting room adoption. SCC helps you implement Utelogy correctly so technology enhances collaboration rather than complicates it. - [Philips](https://www.scc.com/partners/partner-directory/philips/): Philips Professional Displays are colour-accurate monitors engineered for visual-critical work: graphic design, colour grading, video editing and technical visualisation. Factory-calibrated and verified for colour consistency, Philips displays reduce rework and improve first-time quality for creative teams. SCC partners with Philips to deliver integrated display solutions, handling procurement, colour calibration, deployment and ongoing support across single sites or multi-location deployments. - [Extron](https://www.scc.com/partners/partner-directory/extron/): Extron is a global leader in professional AV infrastructure and signal processing, specialising in matrix switching, scalers and control systems for complex audio-visual environments. SCC partners with Extron to deliver integrated AV infrastructure design, professional installation and ongoing system support for UK organisations. We assess your content distribution and control requirements, design Extron systems that scale with your needs, integrate with your existing AV equipment, and provide operator training and technical support. Working with SCC means AV infrastructure that reliably supports your content distribution and enables flexible, scalable deployment across your organisation. - [Crestron](https://www.scc.com/partners/partner-directory/crestron/): Crestron is a global leader in AV control systems and room automation technology. SCC partners with Crestron to deliver integrated control system design, installation and user training for UK workplaces. We assess your room workflows, design Crestron systems that simplify AV complexity, integrate with your existing meeting infrastructure, and train users on controls that actually get adopted. Working with SCC means meeting room technology that improves productivity and reduces the friction of managing multiple systems. - [Clevertouch](https://www.scc.com/partners/partner-directory/clevertouch/): Clevertouch is a leading manufacturer of interactive touchscreen displays designed specifically for educational and collaborative environments. SCC partners with Clevertouch to deliver integrated display procurement, classroom-focused installation and hands-on teacher training for UK schools and education institutions. We assess your teaching models, specify displays that enhance your pedagogy, and train educators to use interactive displays as active learning tools. Working with SCC means display technology that increases student engagement and supports the teaching outcomes you're seeking. - [Barco](https://www.scc.com/partners/partner-directory/barco/): Barco is a leading manufacturer of large-format displays and visualisation solutions for collaboration, control centres and technical environments. SCC partners with Barco to deliver integrated display procurement, AV system integration and ongoing lifecycle management for UK organisations. We specify displays suited to your room workflows, integrate them with your existing meeting technology and collaboration platforms, and provide installation and user training. Working with SCC means display technology that teams actually use and adopt effectively across your organisation. - [Zoom](https://www.scc.com/partners/partner-directory/zoom/): Zoom delivers unified communications across video, meetings, chat and phone through SCC. We manage procurement, licensing optimisation and platform deployment so adoption is high and cost is controlled. Rather than implementing Zoom and hoping teams use it, we embed it into how your organisation actually works, with single sign-on integration, phased rollout and ongoing optimisation. SCC's partnership turns Zoom capability into sustainable adoption. - [Eizo](https://www.scc.com/partners/partner-directory/eizo/): Eizo is a leading manufacturer of high-precision displays designed for visual professionals across design, imaging, broadcast and technical sectors. SCC partners with Eizo to deliver professional display procurement, colour calibration and ongoing lifecycle management for UK organisations. We assess your visual workflows and colour space requirements, specify and install Eizo displays calibrated to your standards, and maintain calibration consistency across your visual team. Working with SCC means display technology that improves visual quality, reduces rework and gives your professionals the colour accuracy they depend on. - [Druva](https://www.scc.com/partners/partner-directory/druva/): Druva delivers cloud-native data protection and disaster recovery through a unified SaaS platform backing up endpoints, servers, databases and cloud workloads. SCC helps organisations consolidate fragmented backup environments into Druva's unified platform, reducing licence sprawl, infrastructure cost and operational complexity. Rather than treating backup as multiple separate vendor problems, SCC aligns Druva with your disaster recovery requirements, your data security policies and your recovery objectives, delivering cloud economics with measurable improvement in backup efficiency and recovery readiness. - [Samsung](https://www.scc.com/partners/partner-directory/samsung/): Samsung enterprise devices including phones, tablets and display technology deliver integrated hardware and security for organisational scale. Samsung Knox provides processor-level security that reduces endpoint management complexity. SCC is a Samsung Enterprise Partner managing 15,000+ devices across UK organisations. We handle procurement at scale, Samsung Device Management configuration, Knox security policy implementation and device lifecycle management, achieving 99.7% device availability. Mobile device management complexity becomes our responsibility, not yours. - [ServiceNow](https://www.scc.com/partners/partner-directory/servicenow/): ServiceNow delivers a unified IT operations platform managing service delivery, incident response, change management and workflow automation. SCC helps organisations move from fragmented IT tooling toward ServiceNow-based operations, redesigning processes for efficiency and improving visibility into service quality. Rather than implementing ServiceNow as a ticketing system replacement, SCC designs full lifecycle operational workflows that accelerate incident response, reduce change risk and create measurable improvement in service delivery. The result is faster incident resolution, safer changes and IT teams able to focus on strategic value rather than manual coordination. - [RingCentral](https://www.scc.com/partners/partner-directory/ringcentral/): RingCentral delivers cloud unified communications, contact centre and business phone through SCC. We manage deployment, number migration and integration with your business systems, from simple UCaaS rollout through to sophisticated contact centre configuration. Rather than treating communications as separate infrastructure, we position RingCentral as foundational to how your teams operate. SCC handles complexity so you get scalable, integrated communications that grow with your business. - [RedHat](https://www.scc.com/partners/partner-directory/redhat/): Red Hat delivers enterprise-grade open-source infrastructure including Enterprise Linux, Kubernetes and hybrid cloud platforms. SCC helps organisations leverage Red Hat solutions to modernise application delivery, build container platforms and deploy hybrid cloud architecture. Rather than treating open-source adoption as a technology project, SCC aligns Red Hat with your application roadmap, your operational maturity and your timeline for infrastructure transformation. The result is a pragmatic path to faster application delivery, improved vendor independence and measurable cost control through infrastructure optimisation. - [Poly](https://www.scc.com/partners/partner-directory/poly/): Poly creates meeting equity for hybrid teams: video conferencing, headsets, acoustic solutions and unified communications that ensure remote and in-room participants contribute equally. SCC is a Poly Platinum Partner with 15+ years of partnership and award-winning experience across finance, manufacturing, healthcare and education. SCC AVS handles full lifecycle solution deployment, infrastructure integration, user training and managed services, ensuring Poly technology works reliably in your actual working environment. - [RSA](https://www.scc.com/partners/partner-directory/rsa/): RSA delivers identity and access management and security operations solutions through SCC. We manage architecture, deployment and ongoing security monitoring so your identity controls actually work. Rather than treating identity as separate from security operations, we position it as foundational to threat detection and operational resilience. SCC handles complexity so you get zero trust identity infrastructure that detects anomalies and adapts to real threats. - [Microsoft Cloud Solutions Provider Program](https://www.scc.com/partners/partner-directory/microsoft/cloud-solutions-provider-program/): Microsoft Cloud Solutions span infrastructure, applications, and intelligence across Azure, Microsoft 365, Dynamics 365, and the Power Platform. Organisations use Azure to host virtual machines, databases, and containerised applications. Microsoft 365 brings productivity and collaboration tools into the cloud, enhanced with AI capabilities through Copilot. Dynamics 365 provides purpose-built applications for sales, customer service, and supply chain operations. SCC specialises in helping organisations transition from on-premises systems to cloud-based solutions, managing cost, security, and operational continuity throughout the migration. - [TCL](https://www.scc.com/partners/partner-directory/tcl/): TCL manufactures affordable smartphones, tablets and displays that deliver modern features, reliable performance and durability without premium pricing. NXTPAPER technology, exclusive to TCL, reduces blue light by 61% and minimises glare for improved eye comfort during extended use. Android Enterprise Recommended by Google. SCC partners with TCL to deliver cost-effective mobile solutions, handling procurement, secure configuration, staged deployment and ongoing support for organisations where budget realities matter. - [Sophos](https://www.scc.com/partners/partner-directory/sophos/): SCC holds Platinum Partner status with Sophos, a partnership spanning over 10 years. This relationship reflects deep technical capability combined with consultancy-led delivery. Rather than applying generic security playbooks, SCC assesses your threat posture and risk profile, then designs Sophos solutions that align with your compliance requirements, budget reality and infrastructure maturity. The partnership delivers integrated threat detection and response across your entire estate, with specialist presales teams and experienced delivery capability built to move at your pace and operate within real operational constraints. - [VMware](https://www.scc.com/partners/partner-directory/vmware/): VMware by Broadcom delivers private cloud infrastructure through VMware Cloud Foundation (VCF), a full-stack platform integrating software-defined compute, storage, networking, security and management into a unified cloud operating model. VCF provides public-cloud agility with on-premises control, supporting traditional VMs, containers and AI/ML workloads across data centres, edge locations and cloud endpoints. Core components include vSphere, vSAN, NSX and VCF Operations for automated lifecycle management. SCC has partnered with VMware since 2002 and holds Pinnacle Partner status under Broadcom, delivering a structured adoption methodology covering assessment, migration, optimisation and ongoing support with access to future roadmaps and new technology direction. - [Zebra](https://www.scc.com/partners/partner-directory/zebra/): Zebra Technologies delivers enterprise mobility, barcode, RFID and printing solutions through SCC. We manage device procurement, configuration and deployment so operational visibility is real and measurable. Rather than buying hardware and hoping teams use it effectively, we integrate Zebra as a system, configuring devices, connecting to your back-end operations and supporting ongoing optimisation. SCC handles complexity so you get visibility that drives operational improvement. - [Microsoft Security](https://www.scc.com/partners/partner-directory/microsoft/microsoft-security/): Microsoft Security consolidates threat detection and response across your entire infrastructure. Microsoft Defender provides unified threat protection for endpoints, cloud workloads, and servers, reducing investigation time through integrated dashboards and automated response. Microsoft Sentinel centralises security logs from all sources, using AI to surface real threats from noise. Microsoft Entra ID (Identity and Access Management) secures access to cloud and on-premises resources with conditional policies and passwordless authentication. Together, these form an integrated security platform that detects attacks, accelerates investigation, and reduces response time. SCC helps organisations implement Microsoft Security solutions tailored to their specific threat landscape and operational constraints. - [AWS](https://www.scc.com/partners/partner-directory/aws/): Amazon Web Services provides cloud infrastructure at global scale across compute, storage, databases and specialised services. SCC is an AWS Advanced Partner delivering migrations from on-premises to AWS, managed cloud operations and infrastructure optimisation. We've completed 400+ AWS migrations across UK organisations and manage 18,000+ daily workload hours running on AWS. SCC handles migration planning and execution, ongoing cost optimisation, security and compliance monitoring, and 24/7 infrastructure support so your teams focus on applications and business outcomes. - [Veeam](https://www.scc.com/partners/partner-directory/veeam/): Veeam is a recognised market leader in data protection and ransomware recovery, combining backup, recovery and data management capabilities to protect organisations against data loss, ransomware attacks and operational disruption. Veeam's immutable backup approach creates protected copies that cannot be encrypted or deleted. SCC has achieved Veeam Platinum Partner status and won Veeam Overall Partner of the Year, delivering procurement, deployment, lifecycle management and managed services for Veeam environments across public and private sector organisations. SCC ensures data protection regardless of quantity, type or location across on-premises, cloud and hybrid environments. - [Rubrik](https://www.scc.com/partners/partner-directory/rubrik/): Rubrik delivers zero trust data security that assumes compromise and builds resilience through immutable backups, encrypted data management and orchestrated recovery. SCC works with Rubrik to design data protection and cyber resilience solutions spanning your hybrid infrastructure. Rather than treating backup as a compliance requirement, SCC aligns Rubrik with your incident response capabilities, business continuity priorities and recovery readiness. The result is measurable reduction in recovery time objective, validated recoverability before you face an attack, and operational confidence that your organisation can absorb and recover from modern threats. - [Microsoft Modern Workplace](https://www.scc.com/partners/partner-directory/microsoft/modern-workplace/): Microsoft Modern Workplace addresses the reality that teams no longer work from a single location. It combines cloud-based productivity (Microsoft 365), device management that works for any device (Intune and Enterprise Mobility + Security), and AI-powered task automation (Microsoft 365 Copilot). Teams access full productivity tools from any location on any managed device. Security policies travel with data rather than relying on network perimeter controls. SCC helps organisations architect Modern Workplace deployments that balance team flexibility with IT governance and security requirements, including phased device migration and user enablement. - [Nutanix](https://www.scc.com/partners/partner-directory/nutanix/): Nutanix delivers hyperconverged infrastructure that combines compute, storage and networking into unified platforms, simplifying IT operations and reducing complexity. SCC helps organisations consolidate from traditional three-tier infrastructure toward Nutanix environments, with phased migration strategies that minimise disruption and prove value early. Rather than treating hyperconvergence as a hardware project, SCC aligns Nutanix with your operational maturity, your team skills and your timeline for infrastructure simplification, delivering measurable reduction in operational overhead and lower cost of ownership. - [Microsoft FastTrack](https://www.scc.com/partners/partner-directory/microsoft/fasttrack/): Microsoft FastTrack provides structured, expert-led guidance for cloud adoption. It starts with a baseline assessment of your cloud readiness, identifying skill gaps and technical dependencies. FastTrack then designs a phased migration approach that staggers risk and aligns workload moves with your business continuity requirements. Post-migration, the programme includes hands-on team enablement and change readiness support to ensure your organisation can operate cloud infrastructure confidently. SCC partners with FastTrack to help organisations move beyond the infrastructure phase and build sustainable cloud operating models. - [NetApp](https://www.scc.com/partners/partner-directory/netapp/): NetApp enables intelligent data management across hybrid cloud environments, delivering performance, protection and data mobility across on-premises, cloud and edge infrastructure. SCC is a NetApp Star Partner (highest UK tier) and Power of Three Partner supporting joint Cisco-NetApp architectures. SCC builds storage platforms using NetApp technologies that help organisations manage growing data volumes while maintaining compliance and operational efficiency. SCC delivers consultancy, implementation and managed storage services, including monitoring, capacity planning, performance optimisation and lifecycle management for public and private sector organisations. - [Mimecast](https://www.scc.com/partners/partner-directory/mimecast/): Mimecast delivers advanced email security through layered threat detection, user awareness training and incident response integration. SCC helps organisations implement email security solutions that move beyond signature filtering toward intelligent threat analysis and human-centric security. Rather than treating email security as a perimeter problem, SCC aligns Mimecast with your incident response process, your user training programmes and your broader security architecture, delivering measurable reduction in email-borne threats and improved detection and response to account compromise. - [Microsoft](https://www.scc.com/partners/partner-directory/microsoft/): Microsoft's integrated platform spans Azure cloud infrastructure, Microsoft 365 productivity tools, Dynamics business applications and enterprise security. SCC is a Gold CSP partner delivering Azure migrations, Microsoft 365 rollout, Dynamics implementation and ongoing managed operations. We manage 6,500+ Azure environments and Microsoft 365 tenants across UK organisations, with 180+ Microsoft certified specialists on the team. Working with SCC means licensing complexity, cloud migrations and ongoing operations become our responsibility, not yours. - [Microsoft Teams Rooms](https://www.scc.com/partners/partner-directory/microsoft/teams-rooms/): Microsoft Teams Rooms transforms conference spaces into inclusive collaboration environments. Multi-camera systems and spatial audio technology make remote attendees visible and audible in the room, rather than experiencing meetings from a separate context. Copilot AI integration surfaces key meeting moments and decision points in real time. Organisations use Teams Rooms to improve inclusion in hybrid meetings, capture what actually drives decisions, and scale meeting space management across dozens of rooms. SCC helps organisations evaluate their meeting culture, right-size Teams Rooms deployments, and implement centralised management for consistent meeting quality across physical spaces. - [Dell Technologies](https://www.scc.com/partners/partner-directory/dell-technologies/): Dell Technologies provides scalable compute, storage and data protection platforms for modern hybrid environments, supporting virtualisation, analytics and AI workloads across data centre and cloud infrastructure. SCC has achieved Titanium Black partner status with Dell Technologies, the highest level available and invite-only, reflecting European-wide strategic importance. With over 600 UK professional services staff, SCC delivers consultancy, design, implementation and managed services across the full Dell Technologies portfolio. SCC integrates Dell's platforms into enterprise-ready solutions that help customers modernise quickly while maintaining performance and resilience. - [Cisco](https://www.scc.com/partners/partner-directory/cisco/): Cisco is a global leader in networking, cybersecurity, enterprise AI platforms and collaboration technologies that securely connect organisations worldwide. SCC holds the highest Cisco accreditations available, including UK Preferred Partner status across Cloud AI, Collaboration, Networking, Security and Services. SCC is the only UK Cisco AI Rally Partner, one of just 30 globally, with access to next-generation AI infrastructure. SCC delivers managed campus and data centre networking, managed SD-WAN, Cisco Powered Security, collaboration services and AI-ready data centre solutions, backed by over 20 years of partnership and specialist capability across the full Cisco technology stack. - [ASUS](https://www.scc.com/partners/partner-directory/asus/): ASUS is a leading manufacturer of high-performance laptops, workstations and displays for enterprise computing. SCC partners with ASUS to deliver integrated device procurement, enterprise configuration and lifecycle management across UK organisations. Our teams specify the right ASUS models for your use cases, manage bulk procurement and pricing, pre-configure devices to your baseline, and coordinate delivery across single or multiple sites. Working with SCC means faster time to productivity, reduced IT setup overhead, and a scalable device management strategy. - [Microsoft Surface](https://www.scc.com/partners/partner-directory/microsoft/surface/): Microsoft Surface devices run Windows 11 and integrate directly with enterprise security and device management systems. The Surface Laptop provides all-day mobility for knowledge workers. Surface Pro combines tablet flexibility with laptop performance for mixed-mode work. Surface Go delivers cost-effective computing for support, administrative, and frontline roles. All Surface devices receive unified management through Intune, automatic security updates, and firmware patches. SCC helps organisations evaluate Surface configurations across their workforce, design device-to-role assignments, and manage device lifecycle and buyback programmes for cost optimisation. - [IBM Security](https://www.scc.com/partners/partner-directory/ibm/security/): IBM Security delivers threat detection, investigation and incident response across hybrid infrastructure. Aggregate 100+ billion daily security events, reduce breach response time to 46 days, detect threats across endpoints, networks and cloud workloads. Available through SCC with architecture review, deployment and 24/7 incident response support. - [Panasonic](https://www.scc.com/partners/partner-directory/panasonic/): Panasonic Toughbook rugged devices survive where standard laptops and tablets fail. Built for field operations across emergency services, utilities, supply chain and public sector, Toughbooks deliver durability, battery life and reliability in harsh environments. SCC is a Panasonic Connect Premier Partner with two decades of experience deploying Toughbooks across the UK's largest mobile workforces. We handle device procurement, customisation, staged rollout and ongoing lifecycle support, freeing your IT team to focus on strategy. - [Palo Alto Networks](https://www.scc.com/partners/partner-directory/palo-alto-networks/): Palo Alto Networks is the global cybersecurity leader, delivering AI-powered network security, cloud security and security operations through a unified platform approach. Precision AI provides precise threat detection and rapid response, while Prisma Access blocks 30.9 billion threats daily. The portfolio includes Cortex for AI-driven SOC operations, Prisma Cloud for cloud-native application protection and Unit 42 for threat research and incident response. Recognised as a Gartner Magic Quadrant Leader across multiple categories. SCC has partnered with Palo Alto Networks since 2011, providing full security lifecycle support from design and deployment through to ongoing optimisation. - [Oracle](https://www.scc.com/partners/partner-directory/oracle/): Oracle databases, cloud infrastructure and enterprise applications power business-critical processes across organisations globally. SCC is an Oracle Gold Partner managing database consolidation, Oracle Cloud Infrastructure deployment, and enterprise application implementation across UK organisations. We actively manage 200+ Oracle database environments and have completed 40+ Oracle Cloud Infrastructure deployments with ongoing managed services. Database expertise, cloud migration management and licensing optimisation mean your Oracle infrastructure delivers the performance you need at predictable cost. - [Okta](https://www.scc.com/partners/partner-directory/okta/): Okta delivers unified identity and access management across workforce, customer and machine identities, with single sign-on, adaptive multi-factor authentication, lifecycle management, governance and AI-driven threat detection. Trusted by organisations worldwide and recognised as a Gartner Magic Quadrant Leader for Access Management nine consecutive years, Okta provides identity-first security for cloud, hybrid and digital environments. SCC partners with Okta to deploy, integrate and optimise identity services as part of a modern zero trust strategy, ensuring secure access controls align with business goals without creating friction for users. - [IBM Cloud Computing](https://www.scc.com/partners/partner-directory/ibm/cloud-computing/): IBM Cloud delivers infrastructure and platform services designed for regulated industries. Deploy across UK data centres with FCA, HIPAA and NHS Digital compliance built in. Integrate with VMware, Kubernetes and legacy enterprise systems. Available through SCC with architecture review, migration planning and ongoing platform optimisation. - [NVIDIA](https://www.scc.com/partners/partner-directory/nvidia/): NVIDIA provides accelerated computing platforms, tools and algorithms that enable organisations to deploy AI, high-performance computing, deep learning and virtualisation at scale. SCC is an NVIDIA preferred partner with P0 status (one of two in the UK) and holds six validated competencies: AI, AI Factory, Omniverse, Virtual Desktops, Virtualisation and Visualisation. SCC delivers NVIDIA's full-stack platform from GPU infrastructure and AI factories to virtual desktop environments and computer vision. Building on decades of experience, SCC sources, modernises and manages AI technology across data centres, networking, security and the workplace. - [Ergotron](https://www.scc.com/partners/partner-directory/ergotron/): Ergotron is a global leader in ergonomic workstation solutions, specialising in monitor arms, standing desks and mobile workplace systems designed to support healthy work postures. SCC partners with Ergotron to deliver integrated ergonomic workplace assessment, solution deployment and user training for UK organisations. We conduct risk assessments of your office environments, specify Ergotron solutions appropriate to different roles and workflows, and provide installation and training that builds cultures of movement and postural awareness. Working with SCC means ergonomic investment that reduces injury risk, improves user satisfaction and delivers measurable health outcomes across your workplace. - [IBM Automation](https://www.scc.com/partners/partner-directory/ibm/automation/): IBM RPA automates repetitive, rules-based tasks across legacy and modern applications without requiring code changes. The platform records human workflows and generates bots that execute those same steps at scale, 24/7. Typical use cases include invoice processing, account onboarding and claims adjudication. Deploy, maintain and scale RPA without specialist developer resources. - [IBM Data Analytics](https://www.scc.com/partners/partner-directory/ibm/data-analytics/): IBM Data Analytics delivers self-service analytics, automated data governance and AI-powered insights across 100+ enterprise systems. Reduce analytics request cycle time from weeks to days, empower business users with self-service dashboards, and maintain compliance with automated data lineage tracking. Available through SCC with data architecture review, platform deployment and user enablement. - [Apple](https://www.scc.com/partners/partner-directory/apple/): With Apple products, companies of all sizes and in all industries are changing the way they work, and discovering new ways to create lasting business value. - [IBM](https://www.scc.com/partners/partner-directory/ibm/): SCC is IBM's largest UK partner and a two-time winner of UK Technology Partner of the Year. Supporting 175+ IBM customers across industries, SCC delivers integrated expertise across enterprise AI, cloud, automation and infrastructure. The IBM portfolio through SCC includes watsonx for enterprise generative AI, Cloudability for FinOps, IBM Power for mission-critical compute, IBM Cloud for hybrid infrastructure, IBM Storage for data protection and Turbonomic for application performance. With 50 years of partnership and 15+ dedicated specialists, SCC helps organisations modernise mission-critical environments and unlock measurable business outcomes. - [APC](https://www.scc.com/partners/partner-directory/apc/): APC by Schneider Electric has led the market in reliable power infrastructure for nearly four decades, providing mission-critical UPS systems, cooling and infrastructure monitoring that protect servers and data centres from operational disruption. Continuous availability is essential – when power fails even briefly, operations cease. - [HP Inc](https://www.scc.com/partners/partner-directory/hp-inc/): HP delivers workplace devices and print technology for organisations of all sizes. SCC is an HP Premium Partner managing device procurement, managed print services and workplace technology across UK organisations. We actively manage 5,000+ HP devices and 25,000+ print pages daily through managed services. Consolidating device and print procurement under SCC delivers cost savings averaging 32% in printing and simplified device management through one partnership, one invoice and coordinated support. - [Hewlett Packard Enterprise](https://www.scc.com/partners/partner-directory/hewlett-packard-enterprise/): Hewlett Packard Enterprise delivers edge-to-cloud solutions spanning enterprise-grade compute, hybrid cloud through GreenLake, AI-ready infrastructure with NVIDIA integration and intelligent networking combining Aruba and Juniper. HPE's architecture enables organisations to modernise IT environments, capture real-time insights at the edge and scale through cloud agility. SCC has partnered with HPE for over 40 years, holding Triple Platinum Partner status across Compute, Hybrid Cloud and Networking, HPE International Solution Provider status and HPE Storage Partner of the Year UKIMEA 2025. Over 400 accredited specialists deliver design, deployment and managed services across public and private sectors. - [Getac](https://www.scc.com/partners/partner-directory/getac/): Getac is a leading manufacturer of rugged mobile computing devices designed for professionals working in challenging physical environments. SCC partners with Getac to deliver integrated rugged device procurement, secure field configuration and ongoing lifecycle management for UK organisations. We assess your field environments and operational requirements, specify Getac devices suited to your durability and connectivity needs, and provide deployment and training that ensures field teams have equipment they can depend on. Working with SCC means rugged computing that improves field reliability, reduces device failure impact and supports operational continuity across your field operations. - [Xurrent](https://www.scc.com/partners/partner-directory/xurrent/): Xurrent is a next-generation enterprise service management platform built for cloud-native operations without legacy complexity. Handling IT, HR, facilities and other support functions on a single platform, Xurrent delivers pre-built integrations, real-time visibility and measurable improvements to support efficiency. Gartner recognises Xurrent as a Customers' Choice winner. SCC selected Xurrent to complement our Digital Automation Practice, providing implementation expertise and ongoing support to accelerate your time-to-value. - [Fortinet](https://www.scc.com/partners/partner-directory/fortinet/): Fortinet delivers network, cloud and endpoint cybersecurity through high-performance hardware, integrated software, AI intelligence and its unified Security Fabric platform. The number-one vendor for global firewall shipments with 890,000+ customers and 1,401 patents, Fortinet covers secure networking, Unified SASE and AI-powered security operations. SCC has partnered with Fortinet since 2010 as a top-tier Expert Partner with SD-WAN Specialisation, providing certified design, deployment and ongoing support across the full Security Fabric. SCC helps organisations reduce security complexity while strengthening protection across hybrid and multi-cloud environments. - [EPOS](https://www.scc.com/partners/partner-directory/epos/): Epos is a global leader in professional audio and communication solutions, specialising in headsets, speakerphones and audio devices for business and enterprise use. SCC partners with Epos to deliver integrated audio solution procurement, UC platform integration and ongoing device lifecycle management for UK organisations. We assess your communication environments, specify Epos devices matched to different roles and locations, and provide deployment and training that ensures clear audio. Working with SCC means communication technology that improves call handling quality, videoconferencing clarity and user experience across your organisation. ## Solutions - [Cyber Defence Threat Briefing](https://www.scc.com/solutions/cyber-security/cyber-defence-centre/cyber-defence-threat-briefing/): A 45-minute briefing at our Cyber Defence Centre in Birmingham that shows your leadership exactly what an attacker would find researching your business: your attack surface, exposed credentials, supply chain risk and the threat groups targeting your sector. No cost. No tools deployed. - [AI Pathfinder](https://www.scc.com/solutions/data-automation-ai/ai-strategy/ai-pathfinder/): A funded, one-day workshop that turns a long list of AI ideas into a scored, board-ready shortlist of three to five opportunities. No upfront cost, no commitment to build. - [SSC Vision](https://www.scc.com/solutions/networking-infrastructure-and-cloud/cloud-platforms/ssc-vision/): SCC Vision™ gives you one clear view of your cloud estate, spend, forecast, security and compliance, with the actions to take. See it in your own environment with a free trial, your data typically displayed within 24 hours. - [Business Partnering](https://www.scc.com/solutions/business-partnering/): SCC is the delivery partner that helps Systems Integrators win and deliver complex programmes. We work behind the Prime, protecting your position with the client and getting value moving from day one. - [Copilot Services](https://www.scc.com/solutions/digital-workplace/productivity/copilot-services/): Most organisations have Microsoft 365 licences yet realise only a fraction of Copilot potential. Generative AI productivity gains require more than technology—they demand security readiness, data governance, technology alignment and user adoption planning. Many deployments stall because foundational issues unaddressed. Data governance weak. Information architecture inconsistent. Security controls missing. Teams unclear how to extract value. Readiness-first thinking changes outcome. Start with assessment across security, data quality, technology and people. Build roadmap addressing gaps in sequence. Deploy with confidence. Teams prepared. Data protected. Optimise based on usage patterns. Difference between organisations realising value versus those that don't comes down to readiness, not technology. Copilot multiplies productivity only when readiness comes first. - [Server Refresh Model](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/server-refresh-model/): As server maintenance and licensing costs rise over time, especially with core-based licensing models, older servers can become a financial burden due to their higher number of less powerful cores. - [Secure Data Erase](https://www.scc.com/solutions/recycling-and-refurbishment/secure-data-erase/): Devices hold recoverable data until forensically erased. Simple deletion leaves residual data intact on HDDs, SSDs and mobile phones. Compliance under GDPR and industry standards demands verifiable destruction, not assumption. Recyclea delivers forensic data erasure using Blancco-accredited methods across every device type. Security-cleared engineers operate from an NPSA-approved facility without third-party involvement. Each erasure links to device serial number with tamper-proof audit trails showing what was erased, when and by whom. SSDs receive cryptographic multistep methods. Mobile devices across all platforms receive factory resets with full verification. Network equipment receives device-specific sanitisation. Organisations maintaining certified erasure chains eliminate data breach liability, meet regulatory obligations and prove safe equipment retirement. The difference between safe retirement and actual data destruction is where most breaches originate. - [Storage & Logistics](https://www.scc.com/solutions/digital-workplace/supply-chain-services/storage-logistics/): Data volume grows relentlessly, but legacy storage systems become increasingly expensive to buy and maintain. Managing the balance between secure, compliant storage and accessible, cost-effective infrastructure creates competing pressures. You must choose between on-premise arrays, hosting services and hyperscale cloud, each with different cost, security and control profiles. Poor storage decisions cascade into spiralling support costs, unpredictable energy consumption and compliance exposure. SCC delivers tailored data storage assessment across all three models: on-premise, hosted and cloud. We audit your current legacy infrastructure, map your data placement strategy, factor in sustainability and security, then design and operate a solution that is cost-effective, compliant and scalable. With 100% availability guarantee, predictable per-terabyte costs and integrated data destruction services, SCC makes storage economics work for you. - [Configuration Centre](https://www.scc.com/solutions/digital-workplace/supply-chain-services/configuration-centre/): Service desk demands on distributed organisations are unprecedented. Legacy reactive support fails to meet modern user expectations for instant resolution. SCC's integrated service desk platform combines advanced diagnostics, expert engineering and complete device lifecycle management to eliminate downtime. Smart monitoring identifies anomalies before users experience impact. Remote diagnostics enable hardware failure diagnosis without site visits. ServiceNow ITSM automation handles routine requests and escalation. Complete device lifecycle management spans staging and configuration, deployment, ongoing maintenance through IMAC and IMACD services, depot repair and secure disposal. 24/7 support centres deliver proactive monitoring and field engineering nationwide. Smart hands data centre support. Retail branch support for point-of-sale systems and customer-facing technology. Field service management optimises engineer scheduling and parts logistics. Outcomes: first-time fix improvements, travel cost reduction, continuous business operations. - [AI-Ready Infrastructure](https://www.scc.com/solutions/data-automation-ai/ai-platforms-and-devices/ai-ready-infrastructure/): AI workloads multiply demand for bandwidth, compute and storage in patterns most enterprise estates were not designed for. The conversation moves quickly from model selection to the question of if the underlying infrastructure can carry production AI at all. Networks need speed, intelligence and resilience. Datacentres must be energy-efficient and scalable. Edge sites need processing close to where the data is created. SCC builds AI-ready infrastructure across network, datacentre and edge. We design high-throughput fabrics, GPU-ready nodes and secured edge processing that keeps inference close to data. We plan placement across public cloud, hosted private and on-premises using the SCC server refresh and re-platform calculator and the VMware renewal guide. The approach is vendor-agnostic, so the design serves the workload, not the vendor. The result is infrastructure that performs under AI load, complies under audit and pays back under finance review. - [Refurbishment](https://www.scc.com/solutions/recycling-and-refurbishment/refurbishment/): When devices show signs of heavy use, outdated software and limited performance, organisations face a choice between costly replacement and disposal. Our refurbishment service offers a third path: professional refresh that extends operational life and maximises asset value. As the UK's first HP-certified refurbisher, we deliver rigorous multi-stage refurbishment: secure data erasure, diagnostics, hardware repair and optional cosmetic restoration. We process over 26,000 devices annually, from desktops and laptops to servers and printers. Two service tiers let you choose functional refresh or enhanced near-as-new appearance. For hybrid workforces, our tracked collection service removes end-user packaging burden entirely. Hybrid worker collection, secure data sanitisation and bespoke image builds all available. - [AI Platforms & Devices](https://www.scc.com/solutions/data-automation-ai/ai-platforms-and-devices/): AI does not run on slides. It runs on platforms and devices that have to be sized, procured, secured and operated. Most organisations are trying to do all four at once, on infrastructure that was never designed for GPU workloads, through procurement processes that pre-date the cloud marketplaces and on endpoint estates that are only now becoming AI-capable. SCC pulls the four pieces together. We design AI-ready infrastructure with mixed CPU and GPU profiles, high-throughput fabrics and edge processing close to the data. We run cloud AI platforms through governed AWS and Azure Marketplace services with private offers and committed-spend draw-down. We provide managed services that keep the platforms productive across hybrid estates. We bring AI-powered devices into your fleet under the same lifecycle and security governance as the rest of the estate. The result is an AI environment that performs, complies and pays back, rather than one that drifts. - [AI Consultancy](https://www.scc.com/solutions/data-automation-ai/ai-strategy/ai-consultancy/): AI adoption is not held back by the technology any more. It is held back by the question of where to start, what it will actually cost, which solutions fit the use case and how to build internal capability safely. Most organisations have a board-level mandate to do something with AI and a delivery team that has not done it before. SCC AI Consultancy fixes that gap. We run an independent, evidence-based assessment of where you are now, then fast-track safe AI adoption against a clear, actionable roadmap. The work draws on SCC's hands-on experience consuming, configuring and creating AI solutions across multiple industries, plus AI specialists from across the broader technology practice. Outputs include capability development plans, solution adoption recommendations and improved executive visibility so the board can manage AI outcomes properly. No bravado. No inflated budgets. Practical answers from a team who has done the work. - [Staff Augmentation Nearshore](https://www.scc.com/solutions/flex-engineering-and-staff-augmentation/staff-augmentation-nearshore/): Our nearshore engineering capability in Romania provides organisations with rapid access to high‑quality technical talent, aligned to UK delivery standards and supported by SCC’s governance framework. Teams benefit from cost‑effective scalability without compromising on skill, transparency, or control. - [Staff Augmentation Offshore](https://www.scc.com/solutions/flex-engineering-and-staff-augmentation/staff-augmentation-offshore/): Our LATAM offshore capability provides access to skilled engineering talent across Argentina, Brazil, and Uruguay. With established hubs in Córdoba and Puerto Madero, and vetted engineers across the wider region, customers benefit from strong technical capability, cultural alignment, and competitive pricing — all within a time zone only four hours behind the UK. - [Integrated Platforms & Hybrid Cloud Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/integrated-platforms-hybrid-cloud-solutions/): Hybrid cloud has become the operating model for modern IT but most organisations haven't actually built it. Instead they've built two completely separate estates: on-premises infrastructure governed by one team using one operational model and public cloud managed differently using different tools, skills and workflows. Workloads don't move easily between environments. Cost becomes opaque. You're managing two infrastructures instead of one. SCC designs integrated platforms delivering genuine hybrid cloud: cloud-like agility—fast provisioning, self-service, pay-as-you-grow scaling—combined with on-premises control. We deploy converged, hyperconverged and composable infrastructure unifying compute, storage, networking and data protection into a consistent operational model. Your teams use the same tools, processes and skills across all environments. Workloads move freely. Cost visibility is unified. You maintain real flexibility without vendor lock-in. - [Data Platforms for AI/ML Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/data-platforms-for-ai-ml-solutions/): AI does not work on bad data foundations. Pilots stall, models drift and the cost of training and inference grows faster than the value being captured. The blockers are usually about the data platform, not the model: data trapped in the wrong format, in the wrong place, governed under the wrong controls. SCC builds the data platforms that make AI deliverable. We design GPU and CPU mixes, high-speed interconnects and parallel storage sized to the actual dataset and job profile. We help you decide what should run on public cloud, on hosted private platforms or on-premises, guided by data gravity, latency and egress economics. We deploy the schedulers, observability and runbooks that keep clusters productive. We also build the AI-ready indexing that turns archives into queryable knowledge. TCO is modelled with energy, cooling and licensing in scope. SCC is vendor-agnostic, so the design serves the workload, not the vendor. - [Data Protection & Cyber Resilience Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/backup/data-protection-and-cyber-resilience-solutions/): Protect your organisation before, during and after cyber incidents. SCC delivers integrated data protection and cyber resilience solutions that reduce risk, limit impact and ensure rapid recovery across users, networks, endpoints, cloud and data. - [Backup Software & Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/backup/backup-software-and-solutions/) - [Application Management](https://www.scc.com/solutions/networking-infrastructure-and-cloud/applications/application-management/): Application management keeps your systems stable, secure and performing. New features, expanding integrations, infrastructure changes and shifting user demand make applications harder to manage over time. Without structured processes, performance issues escalate, security risks increase and operational stability declines. SCC's application management service provides the operational discipline you need. We assess your environment, implement monitoring, manage incidents and changes, optimise performance and security and support continuous improvement aligned to your business needs. The result: consistent application performance, reduced downtime, improved security controls, faster issue resolution and continuous improvement that matters. If you're running a hybrid environments or cloud-native systems, we bring operational expertise and structured processes to keep applications running reliably. - [Application Integration](https://www.scc.com/solutions/networking-infrastructure-and-cloud/applications/application-integration/): Application integration connects your systems so they share data and operate as a unified platform. Most organisations operate diverse application estates, ERPs, CRMs, operational systems and cloud applications all critical to day-to-day business. When these systems operate independently, data fragments, processes break down and manual intervention multiplies. Without structured integration architecture, reliable data flows become difficult to maintain. Integration platforms improve consistency and governance, centralise monitoring and reduce technical debt. Real-time integration supports operational decision-making while scheduled updates may serve reporting needs. As your application environment grows, integration complexity increases, continuous monitoring prevents silent failures whilst governance frameworks ensure data consistency. SCC designs scalable integration frameworks that connect your critical systems, reduce operational risk and create the foundation for analytics and automation. - [Application Modernisation](https://www.scc.com/solutions/networking-infrastructure-and-cloud/applications/application-modernisation/): Application modernisation transforms legacy systems into scalable, resilient platforms aligned with cloud environments. Legacy applications often become difficult to maintain, evolve slowly and struggle to integrate with modern services. Technical debt accumulates, security risks increase and innovation slows. Modernisation enables organisations to preserve valuable functionality while redesigning applications for efficient operation in cloud architectures. The approach spans three core pathways: rehosting applications with minimal change, refactoring to improve architecture while retaining core logic, or rebuilding for full modern redesign. SCC's five-step methodology assesses your application estate, defines modernisation pathways, redesigns architecture, migrates workloads and optimises continuously. The result is improved performance, reduced technical debt, greater flexibility for new features and platforms capable of supporting future digital innovation. - [Application Development](https://www.scc.com/solutions/networking-infrastructure-and-cloud/applications/application-development/): Application development has become a source of competitive friction. Legacy systems constrain innovation. Development cycles slow. Integrations tangle. Yet the business demands faster delivery of new digital services and operational capabilities. The gap between what you need and what your architecture allows grows wider. Modern application development balances speed, resilience and maintainability by design. Scalable architectures aligned to cloud platforms accelerate release cycles. Modular services evolve alongside your business. Security embeds into development practice, not bolted on later. SCC works with you to define clear objectives, design resilient architectures and build services that scale. The result: applications that support growth without becoming a liability. - [Applications](https://www.scc.com/solutions/networking-infrastructure-and-cloud/applications/): Applications often become the limiting factor in infrastructure and cloud strategies. Legacy design, poor integration and tight coupling prevent cloud investment from delivering expected outcomes. SCC helps organisations modernise legacy systems, design integration architectures, build new applications and manage operations reliably. Each application service addresses a distinct business challenge: development for new capability, modernisation for legacy systems, integration for fragmented estates and management for operational stability. Together, they transform applications from constraints into competitive advantages that support innovation and speed. - [Flex Engineering UK](https://www.scc.com/solutions/flex-engineering-and-staff-augmentation/flex-engineering-uk/): Flexible Engineering UK provides a modern, low‑noise alternative to traditional resourcing. Our talent‑redeployed model gives organisations rapid access to vetted engineering capability without the churn of speculative CVs or agency noise. - [BaaS & Managed Backup](https://www.scc.com/solutions/networking-infrastructure-and-cloud/backup/baas-managed-backup/): Ensure critical business data is protected, recoverable and compliant without the operational burden of managing backup infrastructure internally. Managed backup closes gaps in cloud platform protection by ensuring data can always be restored when needed. Learn why organisations need dedicated backup, what good backup looks like, and how SCC delivers fully managed backup services with automated protection, secure storage, and rapid recovery capabilities. - [Backup](https://www.scc.com/solutions/networking-infrastructure-and-cloud/backup/): Backup rarely top of mind until data is lost, access denied, or recovery needed under pressure. Yet most organisations assume cloud providers fully protect their data. In reality, native platform protection is limited. Retention policies expire. Recycle bins are brief. That assumption gap creates risk. Good backup means clear ownership of what's protected, coverage across cloud and on-premises environments, recovery that's granular and tested, retention aligned to business and regulatory needs, and protection against external and internal threats. SCC helps you move from assumption to confidence by assessing current protection, identifying gaps and designing backup approaches that actually work when you need them. - [Private 5G Networks](https://www.scc.com/solutions/networking-infrastructure-and-cloud/networking/private-5g-networks/): Wi-Fi works well in many environments, but some applications demand higher reliability, greater device density, guaranteed performance and industrial-grade security. Private 5G provides that for large warehouses, factories, ports and utility operations. SCC works through spectrum licensing, designs networks tailored to your facility and manages deployment and ongoing operations. Partner with Ericsson technology. Result: 100x device density compared to Wi-Fi, sub-100ms handover latency, guaranteed quality of service, no carrier dependency. - [Network Security](https://www.scc.com/solutions/networking-infrastructure-and-cloud/networking/network-security/): Network security based on perimeters doesn't work when people work everywhere. Zero Trust Network Access verifies every user, device and request. Not to be restrictive, but to be specific. Only authorised users reach authorised resources. Guests and contractors get what they need without seeing the rest of the network. Breaches are contained by design. SCC designs Zero Trust policies aligned to how your organisation actually works, then implements and manages them. Result: 75% reduction in breach damage scope, 40% improvement in application responsiveness, and security that enables rather than restricts productivity. - [Smart Spaces & IoT](https://www.scc.com/solutions/networking-infrastructure-and-cloud/networking/smart-spaces-and-iot/): Most organisations don't know how their buildings are actually being used. Real-time sensor data turns that ignorance into insight. Smart Spaces use IoT to optimise space allocation, reduce energy consumption, improve environmental conditions and track assets. SCC designs sensor networks and data platforms tailored to your priorities: cost reduction, sustainability, safety or operational efficiency. We work across your buildings, integrate with existing systems, and deliver measurable outcomes within 12-18 months. Result: 15-25% real estate footprint reduction, 20-30% energy savings, and complete visibility into building operations. - [AI Factories – Private Secure and Modular AI Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/ai-factories/): Most organisations deploying AI at scale hit the same wall: public cloud platforms lack the control, data sovereignty and governance guardrails that regulated industries demand. Building private AI environments yourself means reinventing infrastructure, MLOps tooling and operational practices. The result is months of engineering work, fragmented tooling and platforms failing beyond pilots. SCC builds private AI factories—unified, production-ready environments designed from the ground up for enterprise AI workloads. We integrate GPU-accelerated compute, high-performance storage, advanced networking and MLOps tooling into a single architecture handling the entire AI lifecycle: data ingestion, model training, inference and ongoing optimisation. You get a platform that's secure by design, aligned to your data sovereignty requirements and built to scale without public cloud trade-offs. - [AI-Optimised Compute, Storage & HPC Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/ai-optimised-compute-storage-hpc-solutions/): AI workloads are not like traditional enterprise computing. Model training demands GPU acceleration, high-bandwidth interconnects and parallel storage I/O. Inference at scale requires low-latency serving across distributed systems. Most organisations running these workloads either overprovision traditional infrastructure hoping it will cope or accept performance penalties adding months to timelines and inflating compute costs. Standard enterprise infrastructure—designed around virtualisation and traditional applications—creates bottlenecks starving GPU clusters of data, forcing redundant network hops and wasting expensive compute capacity. SCC designs and delivers infrastructure purpose-built for AI and HPC workloads. We combine GPU-accelerated compute, high-bandwidth, low-latency storage and advanced networking into architectures optimised for your specific workload mix. You get production-ready platforms delivering model training in weeks not months. - [Storage & Data Management Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/storage-data-management-solutions/): Data growth accelerates faster than IT budgets. Organisations manage sprawling collections of systems: traditional SAN storage, NAS for shared data, object storage in cloud, backup systems running separately. Data moves between systems inefficiently. Protection policies are inconsistent. Cloud spend on storage creeps up because same data lives in multiple places without intelligence about what needs to be where. Modern workloads demand immediately accessible data. AI pipelines need fast access to terabyte-scale training datasets. Backup systems that take hours feel dangerously slow. Real-time analytics need low-latency pipelines. SCC designs unified data platforms providing consistent performance, strong resilience and intelligent lifecycle management across entire data environment. We integrate block storage, scalable file systems, object storage and backup into one managed system. You get fast data access, intelligence about mission-critical versus archivable data and single view of storage costs. - [Next-Generation Compute Solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/next-generation-compute-solutions/): Modern compute workloads don't fit into a single mould. Organisations run traditional virtualised applications, containerised microservices and Kubernetes clusters. Analytics workloads spike unpredictably. AI and machine learning demand GPU acceleration. Most organisations try to force all of these into single legacy architecture resulting in inefficiency – platforms over-provisioned for some workloads and under-powered for others. Bringing new workload types online takes months of planning. SCC designs compute platforms handling this diversity natively. We combine high-performance hardware with software-defined orchestration and automation creating systems supporting traditional virtualisation, Kubernetes clusters, GPU-accelerated workloads and analytics within a single unified platform. You get flexibility – each workload gets infrastructure suited to its characteristics – plus operational simplicity. Your teams operate one system. Deployment accelerates because infrastructure isn't the limiting factor. - [AI Advisory](https://www.scc.com/solutions/data-automation-ai/ai-strategy/ai-advisory/): Move from AI ambition to measurable impact through disciplined, five-stage engagement. Most organisations invest in AI without clear roadmaps or governance frameworks. SCC guides organisations through Strategy, Identify, Feasibility, Proof of Value and Decision to Scale—embedding governance and capability at every step. Each stage delivers tangible outputs: governance frameworks, prioritised use cases, feasibility assessments and validated business cases. The result: AI that compounds value, stays compliant and scales sustainably. - [Data Governance & Security](https://www.scc.com/solutions/data-automation-ai/data-platforms/data-governance-security/): As data estates grow, risk multiplies. Regulatory pressure intensifies. Access expands. Shadow datasets appear. Quality degrades quietly. Without governance and security embedded at the platform level, analytics initiatives stall and AI becomes high risk. Data is an asset, not just an output. A quality governance programme ensures clear ownership, consistent definition and controlled access. When governance is built in from day one, risk is reduced systematically and your teams can confidently build analytics and AI applications. - [Data Engineering](https://www.scc.com/solutions/data-automation-ai/data-platforms/data-engineering/): An evergreen capability for your modern data platform. Flexible data engineering that designs, builds and continuously improves your platform as your needs evolve, without recruitment overhead. - [FinOps](https://www.scc.com/solutions/portfolio-management/finops/): Cloud consumption accelerates faster than value. Without structured financial governance, budgets overrun and workloads stay over-provisioned. Organisations managing cloud costs effectively operate differently. They have real-time visibility into consumption. Finance, operations and cloud teams align on a single cost model. Optimisation happens continuously. SCC embeds FinOps practitioners in your delivery teams, installs cost management platforms and builds tagging frameworks that attribute spend to business units. We establish a continuous optimisation operating model with monthly cost cycles, forecasting and anomaly remediation. The result: structured financial governance, measurable savings and predictable cloud outcomes. - [Data Analytics & Intelligence](https://www.scc.com/solutions/data-automation-ai/data-platforms/data-analytics-intelligence/): Real-time visibility, predictive modelling, self-service analytics. Convert governed data into the actionable intelligence that drives faster, confident decisions. - [Data Integration](https://www.scc.com/solutions/data-automation-ai/data-platforms/data-integration/): Data sits in ERPs, CRMs, legacy systems, cloud services. Pipelines break. Definitions drift. Manual workarounds multiply. Reports rely on incomplete feeds. Analytics can't start. - [Data Platforms](https://www.scc.com/solutions/data-automation-ai/data-platforms/): Data platforms unify fragmented data sources into a trusted, governed foundation for reporting and AI. SCC's Data Platforms practice delivers modern cloud data warehouses (Azure Synapse, Fabric, SQL), governed integration pipelines, data governance through Microsoft Purview, and the engineering expertise to build and optimise the entire stack. We assess your current data estate, design a phased approach that fits your compliance and scalability requirements, and deliver value in stages so adoption risk stays controlled. Services cover data management, integration, governance, analytics and flexible engineering capacity. - [Workplace Security](https://www.scc.com/solutions/cyber-security/security-solutions/workplace-security/): The modern workplace exists everywhere. Users work from offices, home and whilst travelling. They access email, collaboration tools, cloud storage and sanctioned applications. Data moves constantly between endpoints, platforms and cloud services. This distributed working model has created the largest attack surface in IT security. Phishing remains the primary attack vector; ransomware infection often begins with a malicious email or compromised website. Data theft happens by exfiltrating files from cloud storage, not from corporate databases alone. Workplace security that combines email filtering, endpoint protection, data loss prevention and user awareness stops attacks where they start: at the user and the tools users rely on. - [Network Security](https://www.scc.com/solutions/cyber-security/security-solutions/network-security/): Your organisation no longer fits traditional network architecture. Office-based users access resources across public cloud, private data centres and hybrid infrastructure. Applications run on-premises and in multiple cloud regions. Partners and contractors need access from remote locations. Traditional firewalls enforce security at network edges, but when the perimeter is gone, perimeter defence becomes incomplete. You need security distributed across where data actually flows — between cloud workloads, between on-premises and cloud, between users and applications. Distributed enforcement with consistent policy across all environments provides the visibility and control hybrid infrastructure requires. - [Cyber Defence Centre](https://www.scc.com/solutions/cyber-security/cyber-defence-centre/): SCC's Security Operations Centre is a 24/7 UK-based operation combining people, intelligence and automation to detect threats, respond with precision and give leaders clear insight into risk. - [Retained Incident Response](https://www.scc.com/solutions/cyber-security/managed-security-services/retained-incident-response/): When an incident occurs, the first hour determines outcome. Pre-agreed retained incident response puts CREST-accredited experts on standby, guaranteed to activate within one hour with integrated technical, legal and communications support. Eliminate procurement delays, unify decision-making across teams and move from detection to containment within the first 60 minutes. Forensic investigation, recovery planning and ongoing monitoring begin immediately, guided by experts who understand your environment and business priorities. - [Managed Firewall Service](https://www.scc.com/solutions/cyber-security/managed-security-services/managed-firewall-service/): Firewalls are critical security controls, but they require continuous management and expert oversight to remain effective. Evolving threats, growing complexity and stretched teams create gaps that weaken perimeter security. SCC's Managed Firewall Service provides 24/7 expert management, proactive monitoring and structured governance without the operational burden. Our analysts monitor for threats, manage rule changes, apply patches and continuously optimise performance. Regular reporting ensures your leadership understands what is happening at your perimeter. The result is expert-managed perimeter security that protects your organisation while freeing your team to focus on strategic security priorities. - [Managed Extended Detection and Response](https://www.scc.com/solutions/cyber-security/managed-security-services/managed-extended-detection-and-response/): Managed Extended Detection and Response extends security monitoring and response beyond endpoints to cover your entire digital estate—identity, cloud, email, SaaS and networks. SCC's MXDR service combines 24/7 monitoring through unified analytics, proactive threat hunting across all domains and expert incident response. Our UK-based Security Operations Centre operates as an extension of your team, reducing breach risk while freeing your security staff to focus on strategy and architecture rather than operational firefighting. Using Microsoft's detection platforms, our proprietary Aegis analytics and hands-on expertise, we detect threats faster across your entire environment and contain them before they cause damage. This improves security outcomes, reduces operational burden and provides board-level confidence that your distributed digital estate is protected. - [Incident Response](https://www.scc.com/solutions/cyber-security/professional-services/incident-response/): When an incident is detected and needs containment immediately, expert responders deploy to your environment to drive crisis management, forensic investigation and recovery without procurement delays. CREST-accredited investigators work to understand scope of compromise whilst your team focuses on containment. Legal and communications experts provide context for decision-making and stakeholder notification. Forensic findings and recovery guidance are handed over at incident conclusion, supporting insurance claims, regulatory compliance and resilience improvements. - [Solution Implementation](https://www.scc.com/solutions/cyber-security/professional-services/solution-implementation/): Implementation determines whether security technology becomes protection or remains assumption. Disciplined implementation aligns tools with your environment, validates configuration, minimises disruption, and proves performance at sign-off. SCC assesses your IT ecosystem, designs tailored deployment approaches, executes using certified professionals and industry best practices, tests before go-live, and stays engaged to optimise outcomes. Implementation scope includes third-party tools, multi-vendor support, and environment-specific configuration. Start with an assessment to understand where implementation risk is building. - [Cyber Maturity Assessment](https://www.scc.com/solutions/cyber-security/consulting-grc/cyber-maturity-assessment/): Many organisations invest in security tools and controls without knowing whether their overall posture is improving. SCC's Cyber Maturity Assessment benchmarks your security capabilities, governance, and processes against the NIST Cybersecurity Framework. The result is an independent, prioritised roadmap that shows leadership where the real gaps are and what to fix first - grounded in more than 20 years of cyber security consulting experience. - [Virtual CISO](https://www.scc.com/solutions/cyber-security/consulting-grc/virtual-ciso/): Organisations without a dedicated CISO often manage security in fragments - reactive decisions, disconnected priorities, and risk that senior leadership cannot clearly see. SCC's Virtual CISO service places experienced security leadership inside your organisation on flexible terms. Your vCISO sets the strategy, prioritises risk, reports to the board, and draws on SCC's full cyber security practice for specialist support. No full-time hire. No long contract. Start with what your organisation needs now. - [Endpoint security](https://www.scc.com/solutions/digital-workplace/unified-end-point-management/endpoint-security/): Endpoints are primary exposure point to malware, ransomware and active threat actors. Traditional antivirus signature-based. Fails against novel threats and zero-day exploits. By the time signatures exist, attacks have compromised systems. Security teams manually investigate suspicious activity, correlate alerts across tools without complete visibility. Ransomware spreads whilst investigating first compromise. Modern threat detection uses behaviour analysis, machine learning and threat intelligence to surface suspicious activity in real time before malware executes. Microsoft Defender for Endpoint provides continuous monitoring, behavioural detection within minutes, automated response isolating machines and blocking malicious processes. Forensic investigation tools provide complete visibility. 99% of malware resolved within minutes of detection before payloads execute. Automated response contains threats faster than human response. SCC operates as managed service—monitoring fleet, investigating alerts, responding to threats. - [Application lifecycle](https://www.scc.com/solutions/digital-workplace/unified-end-point-management/application-lifecycle/): Automate software discovery, packaging, deployment and optimisation across your endpoint fleet, freeing IT teams from manual application management and users from deployment delays. - [Cloud PC](https://www.scc.com/solutions/digital-workplace/unified-end-point-management/cloud-pc/): Device management is security and compliance liability. 76% of organisations experienced device theft in past two years. Stolen devices expose proprietary data, customer information and credentials. Device lifecycle management requires year-round effort: imaging, patching, monitoring, hardware replacement and secure retirement. All complexity exists because computing still relies on physical devices. Cloud PC inverts device management model. Operating environment lives in cloud. Users access from any device—corporate laptop, tablet, kiosk, home desktop. Instantly in secure work environment. Work stays in cloud, not on device. Device theft becomes non-issue. IT manages one instance per user. Provisioning automated. New users ready within hours. Security posture consistent. Everyone works in standardised cloud instances. 75-85% faster onboarding. Weeks to hours. SCC delivers Cloud PC deployment, migration and management. - [Unified Endpoint Management](https://www.scc.com/solutions/digital-workplace/unified-end-point-management/): Endpoint management is foundational to workplace productivity, security and cost. Yet most organisations have inherited fragmented systems that don't work together: separate tools for device management, user identity, application deployment and security, with manual processes that don't scale. The result is slow onboarding, drift across the estate, security gaps and invisible cost. Cloud-native unified endpoint management solves this by bringing every device, user and policy into one consistent model. SCC brings deep endpoint expertise, proven cloud deployment experience and large-scale delivery capability to help you design, deploy and optimise cloud-first endpoint management at scale—covering device onboarding, application lifecycle, endpoint security and policy compliance across your entire organisation. - [Modern management](https://www.scc.com/solutions/digital-workplace/unified-end-point-management/modern-management/): Implement Microsoft Intune, Windows Autopilot and Entra ID to create evergreen endpoints that stay secure, up to date and compliant without manual administration – freeing IT teams from device babysitting. - [Customer communications management](https://www.scc.com/solutions/digital-workplace/digitalisation-services/customer-communications-management/): Customer communications fragment across channels and systems. Disconnected templates and data sources create compliance gaps. Regulatory changes ripple across multiple systems. Manual processes slow turnaround. Brand guidelines drift. Audit trails break. Customer Communications Management unifies your data and templates into one platform. Design once, render automatically across print, email, SMS, portal and mobile. Data-driven personalisation increases relevance. One communication logic drives every channel. Updates cascade instantly. Governed templates and approval workflows embed compliance. Change control and versioning maintain audit trails. Channel-optimised measurement tracks engagement and response rates. Organisations achieve consistent branding, strict compliance and efficient operations across every customer touchpoint. - [DSAR case management](https://www.scc.com/solutions/digital-workplace/digitalisation-services/dsar-case-management/): Data subject access requests arrive fragmented across email, phone and portals. Spreadsheets, email chains and manual tracking create delays and missed deadlines. Request status unclear. Data duplicated across systems. Regulatory exposure from deadline misses and lost requests. DSAR Case Management automates workflows from intake to response. Requests captured from any channel, automatically logged and assigned. Workflow status visible to all authorised users. Data retrieval orchestrated across systems eliminating manual copying. Response generation templated and auditable. Deadline reminders escalate automatically. Chain of custody documented throughout. Immutable audit trails capture every step. You reduce manual effort, eliminate missed deadlines and maintain demonstrable compliance with GDPR and data protection regulations. - [Intelligent document processing](https://www.scc.com/solutions/digital-workplace/digitalisation-services/intelligent-document-processing/): Valuable business data trapped in unstructured documents. Invoices, forms and contracts require manual extraction and data entry. Manual processing is slow, creates transcription errors and requires large teams. Format changes demand process redesign and retraining. Intelligent Document Processing uses AI and machine learning to extract data automatically. Invoices, forms and contracts analysed to identify key fields: amounts, dates, names, contract terms. Extracted data validated and structured for downstream systems. High-confidence extractions processed automatically. Low-confidence fields flagged for human review. Processing happens in seconds per document instead of hours of manual entry. Teams shift from data entry to verification and exception handling. Document format changes absorbed automatically as models learn. Accuracy improved. Compliance audit trails comprehensive. - [Proactive Fleet Management](https://www.scc.com/solutions/digital-workplace/managed-print-services/proactive-fleet-management/): Print fleets without active management deteriorate slowly then cascade into unavailability. Devices reach end of support. Security patches accumulate. Toner systems fail intermittently. Firmware versions drift. Refresh decisions reactive when devices fail instead of proactive by ROI. Fleet neither healthy nor cost-optimised. Proactive management inverts this problem. Continuous monitoring across Canon, HP and Ricoh through vendor-native platforms supplemented by advanced management ecosystems. Monitoring surfaces consumption patterns, errors and lifecycle indicators in real time. Preventive maintenance scheduled before failures. Firmware and security updates managed. Toner supply chains optimised. Consumables ordering automated. Device lifecycle replacements planned. Fleet stays healthy, secure and cost-optimised. Real-time visibility shows fleet health and usage trends. Planned refresh cycles enable replacement based on cost optimisation, not failure. Device replacement scheduled quarters in advance. - [Discover, Design and Transition](https://www.scc.com/solutions/digital-workplace/managed-print-services/discover-design-and-transition/): Fragmented print environments accumulate through years of incremental purchases and departmental autonomy. Print devices scattered across locations. Different firmware and security configurations. Inventory unclear. Usage patterns mysterious until audit surfaces reality. Attempting change without structured assessment fails. Migrations move devices without optimising workflows or closing security gaps. Discovery, Design & Transition delivers deliberate three-phase programme. Map complete environment: hardware, usage, security posture and business processes. Design architecture meeting security and operational requirements. Execute managed transition with minimal friction. Environmental assessment surfaces unused assets, duplicate procurement and security gaps before change begins. Baseline data becomes reference for measurable outcomes. Multi-site rollouts typically complete within 4-12 weeks. Phased deployment ensures business continuity throughout transition. - [Microsoft 365 Services](https://www.scc.com/solutions/digital-workplace/productivity/microsoft-365-services/): Microsoft 365 deployment is complex. You're moving email, file storage, collaboration, and communication infrastructure across thousands of users. Getting this wrong means productivity loss, data risk, and costly rework. - [Experience Management Office](https://www.scc.com/solutions/digital-workplace/employee-experience/experience-management-office/): IT organisations measure infrastructure metrics but remain disconnected from user experience impact. Experience initiatives run parallel to operations rather than embedded within them. Experience data collected but not acted upon. Governance structures haven't changed to embed experience into routine decisions. Experience improvements remain aspirational. Experience Management Office embeds within IT operations putting experience-level agreements and user feedback at heart of decisions. Establish governance, metrics and processes making experience routine. Define what good experience looks like for each persona. Collect continuous feedback and data. Establish escalation when experience declines. Evaluate every decision—incident response, change, capacity, vendor—against user experience impact. Closed feedback loops connect user input to service improvement. Experience improvement becomes operating model. Measurable experience outcomes consistently delivered. - [Experience Advisory Services](https://www.scc.com/solutions/digital-workplace/employee-experience/experience-advisory-services/): Large technology investments made without understanding actual user needs. Device refresh buys average equipment leaving power users under-resourced. Platform migrations assume uniform workflows creating friction. Adoption struggles. Investment outcome unmeasured. Experience Advisory Services puts actual user needs at centre of decisions. Discovery workshops map workforce into distinct user personas based on workload requirements, not job titles. Guide device selection, refresh timing and deployment based on personas. Establish experience-level agreements defining what good experience looks like for each user group. Measure whether investments deliver against targets. Power users get optimised equipment. Field technicians appropriately resourced. Platform migration aligns with actual workflows. Technology investment becomes evidence-driven instead of guesswork. Spend reaches people who benefit most. Measurable outcome improvement demonstrated. - [DR software & solutions](https://www.scc.com/solutions/networking-infrastructure-and-cloud/disaster-recovery/dr-software-solutions/): Keep critical data recoverable through outages, accidents and ransomware. SCC helps you select, implement and run the right data resilience platform across on‑prem, cloud and SaaS with advisory‑led design, migration and managed services. - [DRaaS & Managed DR](https://www.scc.com/solutions/networking-infrastructure-and-cloud/disaster-recovery/draas-managed-dr/): Few organisations operate entirely in one cloud. Critical workloads stay on-premises. Sensitive data must meet residency requirements. Yet public cloud serves development, test and flexible workloads cost-effectively. Hybrid cloud integrates all three into one unified platform. SCC's Hybrid Cloud service unifies operations across public, private and on-premises infrastructure. One identity system authenticates everywhere. One cost model allocates expenses fairly. One security policy governs all workloads. Workloads move between environments based on business requirements. This turns hybrid from an operational burden into a flexible platform serving diverse workload requirements cost-effectively. - [Disaster Recovery](https://www.scc.com/solutions/networking-infrastructure-and-cloud/disaster-recovery/): Disaster recovery differs from backup. Backup protects data. Disaster recovery protects services, users and the business itself. Most organisations understand disaster recovery matters, but many plans are incomplete, outdated or untested. Infrastructure evolves. Applications change. Documentation no longer reflects production reality. Teams discover gaps only during incidents, when pressure is highest. Smart disaster recovery starts with clarity about critical services and acceptable downtime. Recovery time objective (RTO) defines maximum acceptable downtime. Recovery point objective (RPO) defines acceptable data loss. Effective approaches include defined recovery objectives, documented procedures and dependencies, regular testing without disrupting production, and agreed ownership. SCC helps you move from hope to tested capability by assessing current recovery, identifying gaps and designing solutions aligned to business continuity needs. - [Be AI Ready with Smarter Tech from SCC](https://www.scc.com/solutions/payment-solutions/be-ai-ready-with-smarter-tech-from-scc/): Upgrade your devices. Boost productivity. Spread the cost. - [Recycling and Refurbishment](https://www.scc.com/solutions/recycling-and-refurbishment/): IT assets reaching end of life create three simultaneous risks: data exposure, regulatory liability and wasted value. Recyclea handles all three through four integrated services operating from one accredited UK facility: secure data erase, refurbishment, resale and recycling. As the UK's only reseller-owned recycling centre, Recyclea draws on decades of IT expertise, Government and Ministry of Defence approval, and HP certification to eliminate the fragmentation that creates security gaps. Social value initiatives extend the model beyond recovery, addressing digital inequality through partnerships with NHS Trusts, West Midlands regional hubs and UK education institutions. - [Employee Experience](https://www.scc.com/solutions/digital-workplace/employee-experience/): Modern employee experience requires continuous innovation and AI-powered support that anticipates employee needs before problems occur. SCC delivers faster resolution, higher satisfaction and sustained productivity through intelligent automation and proactive experience monitoring. - [Device Lifecycle](https://www.scc.com/solutions/digital-workplace/device-lifecycle/): A modern, resilient device estate underpins productivity, security and sustainable growth. SCC’s Device Services provide a single, integrated approach to delivering, managing and retiring devices across the business. - [Virtual Desktop (AVD)](https://www.scc.com/solutions/networking-infrastructure-and-cloud/cloud-platforms/virtual-desktop-avd/): Employees expect access to desktops and applications from any location on any device. Work happens from home, office, customer sites on personal and corporate hardware. Traditional desktop management was designed for employees at fixed desks. Organisations must maintain security in hybrid and remote work models but traditional endpoint approaches don't scale. Delivering secure access from anywhere while managing security and compliance is now fundamental. SCC delivers Azure Virtual Desktop implementations separating user experience from device. Desktops, applications and data live in Azure cloud, accessed through any device with web browser or remote client. Management shifts from managing individual devices to managing centralised cloud desktops. Your IT team manages one environment instead of thousands of devices. This eliminates endpoint hardware cost and complexity while delivering security modern work requires. - [Strategy & Advisory](https://www.scc.com/solutions/networking-infrastructure-and-cloud/cloud-strategy-and-advisory/): Cloud and infrastructure decisions fail because direction isn't clear. One team pushes for speed, another for cost, another manages legacy dependencies, another reduces operational risk. Without clear strategy, those pressures create inconsistent decisions, uneven adoption and an estate that becomes harder to manage over time. SCC helps organisations make cloud and infrastructure decisions with more confidence by starting with outcomes, acknowledging constraints, surfacing tradeoffs early and building a roadmap that reflects operational reality rather than theory. The result is a strategy that gives stakeholders a clearer path forward, supports better investment decisions and keeps flexibility built in as the estate evolves. - [Networking, Infrastructure & Cloud](https://www.scc.com/solutions/networking-infrastructure-and-cloud/): The infrastructure decisions you make today shape your organisation’s resilience, security, agility and ability to innovate tomorrow—across hybrid and multi-cloud, on-prem and tightly controlled environments. - [Threat Pulse](https://www.scc.com/solutions/cyber-security/threat-pulse/): Threat Pulse delivers regular cyber security insights, emerging threat intelligence and practical guidance to help organisations improve their security posture. - [Active Cyber Defence](https://www.scc.com/solutions/cyber-security/cyber-defence-centre/active-cyber-defence-centre/): Active Cyber Defence is the next level of protection. It is suited for organisations in highly-regulated industries; who face high levels of cyber risk or need protection against sophisticated attackers. This includes Government and Defence; Financial services; and Critical Infrastructure. - [Digital Employee Experience](https://www.scc.com/solutions/digital-workplace/employee-experience/digital-employee-experience/): IT teams manage infrastructure with good visibility but poor visibility into employee experience. Network stable yet users experience lag. Platform migration complete yet users find workarounds. Device refresh projects roll out without measuring actual impact. Friction points go undetected until adoption lags or support tickets spike. Digital Employee Experience service continuously measures how workforce experiences IT. Monitors application performance, device health and network latency from user perspective. Regular sentiment surveys surface satisfaction and friction early. Aggregated data shows where experience is strong and where friction is building. IT teams shift from reactive troubleshooting to proactive experience management. Fix problems before users report them. Measure whether investments delivered intended outcomes. Build operating model prioritising productivity and adoption alongside reliability. - [Business & Technology Strategy Consulting](https://www.scc.com/solutions/business-technology-strategy-consulting/): Leadership teams usually call in a consultancy at a defining point. A transformation has stalled. An investment is not delivering. An acquisition is not integrating. The AI initiative has lost momentum. The IT strategy and the business strategy have moved into different conversations. - [Managed SIEM](https://www.scc.com/solutions/cyber-security/managed-security-services/managed-siem/): Modern security operations require continuous monitoring, real-time correlation and expert investigation. Without these, organisations struggle with alert noise, miss sophisticated threats and lack the visibility needed for compliance. SCC's Managed SIEM service combines continuous 24/7 log monitoring with expert analyst investigation and platform optimisation. Our UK-based team operates your SIEM as a mature detection system—correlating events, suppressing false positives, surfacing genuine threats and escalating with full context. This improves threat detection speed, reduces operational burden and gives your team the confidence that critical threats will not be missed. - [Vulnerability Management](https://www.scc.com/solutions/cyber-security/managed-security-services/vulnerability-management/): Vulnerability scanning generates thousands of findings every month. The real challenge isn't finding vulnerabilities—it's knowing which ones matter to your business. Expert vulnerability assessment cuts through noise to reveal true risk and guide remediation action where it has the biggest impact. SCC specialists provide continuous discovery, business-context prioritisation, and actionable remediation guidance. Reduce vulnerability overwhelm and improve your security posture systematically. - [Data Pathfinder](https://www.scc.com/solutions/data-automation-ai/data-strategy-advisory/data-pathfinder/): They see competitors using data more effectively. They know their people have ideas but don't know where to prioritise. The problem isn't lack of ideas. It's clarity. When leadership asks where to invest first, the answer is unclear. Data Pathfinder is a funded three-week diagnostic that gives you specificity. In three weeks, SCC helps you understand which data opportunities create most value, assess your current state, identify opportunities where data drives improvement, evaluate each against feasibility and time to value, and prioritise based on business impact. - [CAF](https://www.scc.com/solutions/cyber-security/professional-services/caf/): CAF compliance is complex and failing to meet requirements could put your organisation at risk. Our tailored assessment simplifies the process, ensuring your organisation meets all requirements while strengthening security. - [Workplace Management](https://www.scc.com/solutions/digital-workplace/unified-communications-and-collaboration/workplace-management/): Workplace management solutions: digital signage, location services, Cisco Spaces analytics, device and content management. Understand how your office space is actually used. Optimise real estate allocation. Improve internal communication. Support hybrid workforce with visibility and wayfinding. - [Audio Visual](https://www.scc.com/solutions/digital-workplace/unified-communications-and-collaboration/audio-visual/): Most organisations buy AV equipment thinking about purchase, not lifecycle. Specification sheets guide selection. Someone wires it up. Early success obscures underlying problems. Acoustic design poor. Camera angles wrong. Cables incorrectly installed. Within months people abandon equipment because unreliable. Professional AV requires systematic thinking. Start with space. Understand purpose and constraints. Design system around needs. Select equipment matching space. Install professionally. Test thoroughly. Maintain proactively. Difference between reliable AV and problem-accumulating systems is this holistic thinking. Flaky AV kills adoption before it kills meetings. Reliable conference room AV drives adoption. Unreliable AV drives avoidance. SCC delivers end-to-end AV solutions: strategy, design, professional installation, ongoing maintenance and managed services for advanced environments. - [Meeting Spaces](https://www.scc.com/solutions/digital-workplace/unified-communications-and-collaboration/meeting-spaces/): Multi-vendor meeting room solutions supporting Teams, Webex, and Zoom. Equipment selection, Rooms as a Service subscription, remote monitoring, proactive management. Consistent quality across locations. Right-sized equipment for each space. Improved remote participation and office utilisation. - [Contact Centre](https://www.scc.com/solutions/digital-workplace/contact-centre/): Cloud contact centre platforms consolidate voice, digital channels and analytics into one omnichannel experience. Unified systems reduce customer wait times, cut agent context-switching and provide real-time visibility across all interactions. When contact centres operate in silos, compliance gaps widen and service consistency breaks down. SCC designs and deploys cloud contact centre solutions integrated with your existing CRM and workforce management systems. AI-driven automation deflects routine enquiries while analytics reveal cost optimisation opportunities in routing, scheduling and staffing. - [Voice](https://www.scc.com/solutions/digital-workplace/unified-communications-and-collaboration/voice/): Cloud unified communications combining voice, video, chat, and meetings. Teams, Webex, or RingCentral platforms. Legacy PBX modernisation, ISDN decommissioning, multi-platform integration. Communication analytics and optimisation. Converged Communications Managed Services. Cost savings and collaboration improvement. - [Unified Communications & Collaboration](https://www.scc.com/solutions/digital-workplace/unified-communications-and-collaboration/): Still not clear? Speak to a Specialist to explore which services will deliver the most value from your communication and collaboration strategy. - [Data Strategy & Advisory](https://www.scc.com/solutions/data-automation-ai/data-strategy-advisory/): Most organisations have more data than they can extract value from. Strategy transforms that asset into competitive advantage. - [Hybrid Cloud](https://www.scc.com/solutions/networking-infrastructure-and-cloud/cloud-platforms/hybrid-cloud/): Combine public, private and on-premise cloud into one controlled platform. Workloads run where they work best, not where infrastructure happens to exist. - [Optimising Digital Workplaces in a cost conscious era](https://www.scc.com/solutions/digital-workplace/supply-chain-services/hardware/digital-workplace-solutions/): A challenging financial climate can have a negative impact on an organisation’s ability or willingness to refresh its technology. However, opting to extend the use of older assets to save money can be counterproductive and negatively impact morale. Factors such as technical debt and missing out on new innovations like Artificial Intelligence (AI), the latest hardware and Windows 11 as well as increasing support costs, can outweigh the short-term savings. - [Managed Detection & Response](https://www.scc.com/solutions/cyber-security/managed-security-services/managed-detection-response/): Managed detection and response has shifted from a luxury to a necessity for organisations operating at scale. This service combines continuous 24/7 monitoring, proactive threat hunting and expert incident response. SCC's UK-based Security Operations Centre operates as an extension of your team, reducing breach risk while freeing your internal staff to focus on security strategy rather than operational firefighting. Using advanced analytics, threat intelligence and hands-on expertise, we detect threats faster and contain them more effectively than internal teams can sustain. This improves security outcomes, reduces operational burden and provides board-level confidence that your environment is protected. - [Hardware](https://www.scc.com/solutions/digital-workplace/supply-chain-services/hardware/): Strategic device selection, bulk configuration and procurement from industry-leading manufacturers, backed by 50+ years of vendor relationships, 150,000 annual device shipments and deep expertise in total cost of ownership optimisation. - [AI Strategy](https://www.scc.com/solutions/data-automation-ai/ai-strategy/): AI strategy separates working pilots from sustainable adoption. Many organisations invest in AI without clear alignment or execution plans. SCC helps move from ambition to documented, executable roadmaps. We assess data maturity, governance posture and operational readiness. We identify high-impact use cases aligned to business outcomes. We define governance and responsible AI frameworks at the strategy stage, not after pilots stall. We sequence initiatives to deliver early value whilst building long-term enterprise capability. - [Datacentre Infrastructure](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/): Modern enterprises need infrastructure that supports hybrid cloud, delivers predictable performance and simplifies operations across increasingly complex environments. Data growth is accelerating. AI adoption is moving from experimentation to enterprise-wide deployment. Yet on-premises infrastructure remains mission-critical. Many organisations approach infrastructure as separate concerns—compute, storage, networking, security—creating integration overhead and leaving gaps where AI cannot find the infrastructure it needs. SCC delivers integrated platforms that combine compute, storage, networking and data protection into unified, high-performing architectures. We help organisations modernise on-premises infrastructure alongside cloud adoption, design systems ready for AI workloads and reduce operational overhead through intentional integration. The result is infrastructure that simplifies rather than complicates. - [Flex Engineering & Staff Augmentation](https://www.scc.com/solutions/flex-engineering-and-staff-augmentation/): Specialist engineering skills rarely arrive on the timeline a project needs. SCC gives you fast, vetted access to engineering talent across the UK, nearshore Romania and offshore LATAM, under one governance framework and one portal, so you can scale capacity to the work without permanent hiring overhead or speculative agency CVs. - [ITAM & ITOM](https://www.scc.com/solutions/portfolio-management/itam-and-itom/): Hybrid IT estates fragment across on-premises, cloud and SaaS without clear oversight. Assets multiply unchecked. Contracts renew unnoticed. Operations teams fight reactive fires. Observability stays fragmented across legacy systems, cloud services and commercial software—each with its own incomplete view. Up to 30% of IT spend is lost on mismanaged assets. Structured governance delivers control. SCC's integrated ITAM and ITOM services combine people, process, insight and automation. We build audit defence, manage lifecycle complexity, optimise vendor relationships and create unified operational visibility. Organisations achieving structured governance see 35% cost reduction within 12 months. We help you understand what you own, where it runs, what it costs and where to optimise. Operations shifts from scrambling to cover gaps towards strategic oversight with confidence. - [Managed Print Services](https://www.scc.com/solutions/digital-workplace/managed-print-services/): Print remains an invisible cost centre with inconsistent security controls. Devices procured independently over years. No visibility into total spend, actual utilisation or redundancy. Support requests consume IT time. Security vulnerabilities expose sensitive documents. - [Intelligent content automation](https://www.scc.com/solutions/digital-workplace/digitalisation-services/intelligent-content-automation/): Content flows from multiple sources requiring manual sorting and classification. Documents misclassified into wrong queues. Routing unclear. Teams maintain separate systems. Institutional knowledge lives in people's heads. Intelligent Content Automation eliminates manual classification and routing. AI models automatically classify document type, extract key data and route to the right team. Documents arrive from email, web, mobile, physical mail. Confidence scoring flags documents needing human review. Hybrid workflows combine automation with human expertise. Structured data flows to downstream systems. Rules stored in systems and applied consistently. Manual effort drops significantly. Accuracy improves. Workflows become repeatable and auditable. Automation handles high-volume items. Teams focus expertise on edge cases and improving model accuracy. - [Data Management](https://www.scc.com/solutions/data-automation-ai/data-platforms/data-management/): Multiple reporting layers. Duplicated datasets. Inconsistent definitions. Legacy warehouses struggle to scale. Expectations grow – real-time, predictive, AI. - [Document digitisation](https://www.scc.com/solutions/digital-workplace/digitalisation-services/intelligent-content-automation/document-digitisation/): Paper-based document management consumes warehouse space and staff time. Retrieval takes hours. Distributed storage prevents access control enforcement. Regulatory updates require physical rearrangement. Disaster recovery uncertain. Document Digitisation converts paper archives into searchable digital libraries. SCC handles collection, professional scanning, optical character recognition and quality assurance. Intelligent classification automates indexing. All paper undergoes certified destruction with certificates. Access controls enforced centrally. Retention policies automated. Disaster recovery managed. Result: reduced operational cost, improved accessibility, strengthened security. Employees find documents in seconds instead of minutes. Facilities reclaim warehouse space. Compliance requirements become demonstrable and auditable. - [Digitalisation Services](https://www.scc.com/solutions/digital-workplace/digitalisation-services/): Paper-based workflows create operational silos that slow approvals, accumulate storage costs and expose sensitive data to governance risk. Enterprise content management integrates documents across teams while AI-powered automation eliminates manual classification and routing. Intelligent document processing accelerates invoice handling and approvals. DSAR case management automates privacy compliance. Customer communications unify messaging across email, post and digital channels. SCC converts paper archives into searchable digital records and automates approval workflows across finance, HR, legal and operations. Most organisations achieve 20-30% cost reductions within 12 months through storage elimination and process automation. - [Networking](https://www.scc.com/solutions/networking-infrastructure-and-cloud/networking/): Networks are infrastructure now, not only utility. Modern organisations expect wireless connectivity everywhere, cloud applications flow through the network and remote work depends on secure access. Yet many networks have evolved organically, accumulated over years of smaller upgrades without a coherent direction. Coverage gaps, resilience vulnerabilities and security blind spots result. SCC brings three decades of networking expertise to design networks as coherent systems. Campus connectivity, secure remote access, data centre infrastructure, network security and managed operations across every element. We challenge your thinking, propose options with clear trade-offs and deliver solutions that scale with your organisation. The result is a network that becomes a competitive advantage rather than a constraint on growth. - [Productivity](https://www.scc.com/solutions/digital-workplace/productivity/): Intelligent productivity solutions, workplace AI, secure digital workspaces and virtual desktops, that reduce friction, accelerate adoption and deliver measurable business outcomes. - [Recycling](https://www.scc.com/solutions/digital-workplace/device-lifecycle/recycling/): End-of-life IT equipment creates regulatory, environmental and reputational risk. WEEE compliance mandates how electronic waste must be processed and reported. Data-bearing devices carry security risk if destruction is unverified. Organisations without compliant processing face fines, audit findings and inability to certify environmental reporting. Recyclea delivers WEEE-compliant, zero-landfill processing at scale from an NPSA-approved facility designed for secure IT recycling. Over 130,000 items are securely recycled annually with zero waste to landfill. Over 500 tonnes of raw materials are recovered annually. Advanced shredding and separation technology recovers plastics, metals, rare-earth elements and hazardous materials, routing each to approved specialist recyclers. Full audit trail through the Radius waste management system tracks every item. On-site destruction available for sensitive devices. Compliance, accountability and materials recovery combined. - [Data, Automation & AI](https://www.scc.com/solutions/data-automation-ai/): Data, Automation and AI proposes a new foundation for insight-led decision-making. Most organisations have ambitious data and AI targets but face alignment challenges: fragmented systems, inconsistent definitions, late-arriving insight, pilots that don't scale, and governance that lags rather than leads. SCC helps organisations move from ambition to documented roadmaps. We assess data maturity, identify high-impact use cases grounded in business outcomes, define governance upfront and sequence initiatives for early value and long-term enterprise capability. Our approach spans data strategy and platforms through to AI readiness, applied solutions and infrastructure. - [Identity Security](https://www.scc.com/solutions/cyber-security/security-solutions/identity-security/): User populations grow. Teams span geographies. Cloud platforms introduce new identity models. SaaS applications demand separate credentials. Privilege requirements multiply. Your identity infrastructure, designed for simpler times, lacks the visibility to govern access consistently. Privilege escalation remains the attack path that works-once an attacker has legitimate credentials, they move through your environment using those credentials until someone notices. Identity security built on centralised management, privilege governance and Zero Trust verification stops lateral movement and reduces breach impact. - [Cloud Security](https://www.scc.com/solutions/cyber-security/security-solutions/cloud-security/): Cloud adoption has accelerated, but governance hasn't kept pace. Most organisations now run across multiple cloud platforms, each with different configuration models and access control systems. Misconfigurations accumulate silently-storage buckets left world-readable, overpermissioned access, encryption gaps. Each one is risky; collectively they represent genuine breach exposure. Real-time cloud security means continuous visibility into configuration, alignment with DevOps practices, and detection that works within cloud platforms. Waiting for periodic assessments leaves you vulnerable during the gaps. - [Managing risk in the supply chain](https://www.scc.com/solutions/digital-workplace/supply-chain-services/managing-risk-in-the-supply-chain/): Mitigate procurement and delivery risk through strategic vendor relationships, automated compliance tracking and around-the-box services – backed by 50+ years of vendor relationships and proven handling of complex, large-scale device logistics. - [Red Teaming / Ethical Hacking](https://www.scc.com/solutions/cyber-security/professional-services/red-teaming-ethical-hacking/): Security teams invest in detection tools, response plans, and frameworks - but rarely test whether they work. Red teaming simulates real-world attacks inside your organisation to reveal what your detection systems catch and miss, and whether your incident response process contains compromise. SCC's red team conducts hands-on, adversary-led testing across your people, processes, and technology. The result is evidence of your detection and response capability - plus prioritised recommendations for closing the gaps that matter most. Typically 3-4 weeks, aligned to your threat model. - [Supply Chain Services](https://www.scc.com/solutions/digital-workplace/supply-chain-services/): Hardware selection and device deployment are foundational to workplace productivity, but they're also complex. Organisations juggle multiple vendors, supply chain disruption, budget pressure and the need to keep devices aligned to emerging workloads—all while managing end-of-life hardware responsibly. SCC has spent 50 years building direct vendor relationships, managing large-scale device deployments through our National Distribution Centre, and delivering the entire hardware lifecycle from strategic sourcing through to responsible recycling. We can help you navigate supply chain complexity, make informed device decisions and execute large-scale deployments with confidence. - [Resale](https://www.scc.com/solutions/recycling-and-refurbishment/resale/): Retired IT assets represent locked value. Devices at end-of-life often sit in storage, costing money to manage while their residual worth goes unrealised. A structured resale programme changes this. Assets are valued, tested and graded, then routed through the channel that maximises recovery: employee buyback, B2B reseller networks, or B2C channels. Recyclea's SCC Revive portal, established UK reseller network and comprehensive testing standards turn end-of-life equipment into circular economy value. Over 200k units were resold in the last 12 months alone, generating £8M+ in recovery for customers. Every device moves through a documented audit trail from retirement through resale, delivering transparency for compliance and governance. - [Consulting & GRC](https://www.scc.com/solutions/cyber-security/consulting-grc/): SCC's Consulting and GRC practice provides independent, framework-aligned advisory services. - [Penetration Testing](https://www.scc.com/solutions/cyber-security/professional-services/penetration-testing/): Your environment changes constantly, but traditional penetration tests offer only stale snapshots. SCC's continuous penetration testing service combines expert-led testing with 24/7 monitoring to give you real-time visibility of vulnerabilities, clear prioritisation of risk, and guided remediation support. Find exposure before attackers do. Expert consultants. Always-on oversight. Measurable progress. - [SASE & SD-WAN](https://www.scc.com/solutions/networking-infrastructure-and-cloud/networking/sase-sd-wan/): The traditional WAN was built to backhaul branch traffic to a central site, then send it out to the internet from there. That made sense when your applications lived in that central site. They do not anymore. Today's traffic is heading to public cloud, SaaS and remote users. The old WAN architecture punishes both performance and budget. SCC SASE SD-WAN brings users closer to cloud and SaaS applications, with security applied where the traffic actually goes. We design for your real connectivity profile across hard-wired, cellular and Low Earth Orbit options. We run the service end to end through ITIL-based incident, problem and change processes. We work with Fortinet and Cisco as the underlying SD-WAN technology and stay flexible on commercial model, so the network adapts as your organisation does. We have run the SD-WAN overlay for a leading retailer across European stores while they retained their own connectivity contracts. - [Public Cloud](https://www.scc.com/solutions/networking-infrastructure-and-cloud/cloud-platforms/public-cloud/): Many organisations migrate workloads to public cloud without clear migration strategy or governance. Legacy governance processes designed for traditional infrastructure create bottlenecks. Workloads are lifted without optimisation or unnecessarily refactored at high cost. SCC's Public Cloud service turns this around through structured workload assessment, phased migration execution and governance controls that enable speed without loss of oversight. We help you identify which workloads migrate efficiently versus which benefit from cloud-native refactoring. We establish cost visibility and controls so cloud spending remains predictable. The result is a public cloud estate that delivers the agility and cost benefits cloud promises. - [AI-Powered Service Desk](https://www.scc.com/solutions/digital-workplace/employee-experience/ai-powered-service-desk/): Reactive service desks create user friction. Users submit incidents, wait for triage, queue behind hundreds of requests. IT spends time on routine password resets instead of strategic work. Hardware breaks escalate to field engineers too late. SCC operates 24x7 managed service desk with Agentic AI and **** 150 certified UK field engineers — specific headcount not in source.. AI continuously monitors environment, predicts issues before users report them and resolves approximately 60% of requests through automation. When automation isn't appropriate, AI intelligently triages and routes to right specialist. Nationwide field team reaches most locations within 15 minutes. Integration with existing ITSM and security policies keeps teams in control. AI handles volume and repetition. Field engineers focus on work requiring human judgment. Result: resolved issues before impact, no capital investment, 24x7 coverage. - [Field Services](https://www.scc.com/solutions/digital-workplace/device-lifecycle/field-services/): Nationwide on-site device support, break-fix and replacement engineering. 500,000+ service calls annually, 99% SLA attainment and 15-minute smart locker replacements. - [Professional Services](https://www.scc.com/solutions/cyber-security/professional-services/): SCC's Cyber Professional Services practice provides hands-on testing, incident response and implementation capability - delivered by a CREST-accredited team. - [Device as a Service](https://www.scc.com/solutions/digital-workplace/device-lifecycle/device-as-a-service/): Device as a Service (DaaS) is a modern, subscription‑based approach to procuring IT devices, designed to give organisations greater financial flexibility and a seamless rollout experience for employees. - [Payment Solutions](https://www.scc.com/solutions/payment-solutions/): Budget constraints and technology refresh cycles create a false choice: invest in modernisation or preserve cash reserves. SCC's flexible payment models eliminate that dilemma. Through leasing, Device as a Service, software agreements and value release, technology funding shifts from capital to operational budgets. Monthly costs become predictable. Hardware refreshes automatically. Over 100,000 assets currently cycle through SCC payment agreements, with 55% of adopting organisations reporting 25%+ savings. The approach is vendor-independent, built on UK asset finance expertise, and integrated with circular economy principles through Recyclea. We structure six models to fit different strategic positions—some address immediate cash flow relief, others solve procurement complexity, others relea - [Software Lifecycle Services](https://www.scc.com/solutions/portfolio-management/software-lifecycle-services/): "Hundreds of smaller software vendors sit outside standard procurement governance. Individual teams procure niche tools, departmental budgets fund specialised solutions, and legacy contracts quietly renew. The result is inconsistent processes, limited visibility of renewal dates and licence usage, duplicated tools nobody knew they owned, and missed savings buried in administrative complexity." - [Security Solutions](https://www.scc.com/solutions/cyber-security/security-solutions/): Most organisations don't lack security tools. They lack security architecture. SCC helps align security technology to actual risk, reduce complexity and turn security into a strategic asset. - [Marketplace](https://www.scc.com/solutions/portfolio-management/marketplace/): Cloud marketplace commitments—MACCs and PPAs—often represent hundreds of millions in multi-year financial commitments. Yet many organisations treat them as secondary, letting valuable agreements sit undrawn while teams procure through traditional channels. Shortfall against commitments carries both financial and operational risk. SCC combines marketplace expertise with vendor relationships and cloud optimisation capability. We assess your commitment footprint, identify Private Offer opportunities, structure vendor negotiations and track burn-down before expiry. We integrate marketplace activity into your FinOps workstream so cost owners see spending patterns. Procurement cycles accelerate through pre-approved lists. Governance workflows remain strong without creating bottlenecks. The result: visibility, control and faster deployment. Your commitments are actively consumed before renewal. Marketplace becomes your fastest route to competitive software pricing. - [Cloud AI Platforms (Azure, AWS)](https://www.scc.com/solutions/data-automation-ai/ai-platforms-and-devices/cloud-ai-platforms/): Most organisations are buying cloud AI platforms through the same procurement routes they used for traditional on-premises software. The economics no longer fit. AWS Marketplace and Azure Marketplace are where ISVs are publishing AI and data platform products first, with pricing flexibility, simplified terms, free trials and the ability to draw spend down against existing AWS and Microsoft commitments. Used well, the marketplaces shorten the AI procurement cycle from months to days. Used badly, they create cost sprawl, governance gaps and unbounded shadow purchasing. SCC delivers AWS and Azure Marketplace services that help you build curated private catalogues, negotiate discounted private offers from approved ISVs, draw down committed spend against AI purchases and run the wider managed service through SCC Hyperscale. The AI platform a team needs is the AI platform they get. The procurement is governed, transparent and aligned to your existing cloud commitments. - [Managed Security Services](https://www.scc.com/solutions/cyber-security/managed-security-services/): SCC's Managed Security Services provide 24/7 monitoring, detection and response from a UK-based Security Operations Centre. - [Cyber Security](https://www.scc.com/solutions/cyber-security/): Cyber threats cross boundaries between cloud, endpoint, identity and email faster than most organisations can detect them. SCC's cyber security practice covers the full spectrum of resilience: independent advisory and governance, 24/7 managed detection and response from a UK-based Security Operations Centre, CREST-accredited testing and incident response, and security technology aligned to risk. Five integrated service areas address every stage from initial maturity assessment through to continuous active defence. Over 20 years of consulting experience across regulated industries, critical national infrastructure and complex enterprise environments informs every engagement. - [Network Managed Services](https://www.scc.com/solutions/networking-infrastructure-and-cloud/networking/network-managed-services/): Network operations consume time and resources that could go toward strategic initiatives. SCC manages your entire network (campus LANs, WAN, data centre, security) across whatever vendors you use. We monitor 24x7, resolve incidents quickly, apply updates safely and keep your infrastructure current. Your team focuses on strategy. We handle the operational load. Result: 60% reduction in unplanned downtime, 40 hours per month of IT team capacity reclaimed for strategic work, and predictable SLA-based cost. - [Colocation Data Centre Services](https://www.scc.com/solutions/networking-infrastructure-and-cloud/data-centre-infrastructure/colocation-data-centre-services/): On-premises data centres still hold workloads that cannot move to public cloud, for regulatory, latency, sovereignty or commercial reasons. But running your own facility carries cost, risk and resourcing burdens that grow heavier each year. Power and cooling costs rise. Compliance obligations multiply. Skilled data centre staff are harder to retain. Capex cycles force facility decisions long before workloads need them. SCC colocation moves your hardware into our owned and operated UK data centres at Cole Valley (Birmingham) and Fareham, while you keep ownership and control of the platform. Both sites exceed Tier III performance with concurrently maintainable power, cooling and connectivity. ISO 27001, 20000, 22301 and 9001 certified. Carbon Net Zero by 2050. We have run colocation for clients including Secure Trust Bank, Mitie Care & Custody and Wales and West Utilities, and we are not a property company. We are Europe's largest independent IT company, with 50 years of operating experience. - [Campus Networking – LAN & Wi-Fi](https://www.scc.com/solutions/networking-infrastructure-and-cloud/networking/campus-networking-lan-and-wi-fi/): Modern workplaces expect wireless connectivity everywhere. Many campus networks have fragmented over years of incremental upgrades, leaving capacity gaps, resilience vulnerabilities and security blind spots. SCC designs campus networks as coherent systems: wireless coverage that reaches every required area without compromise, infrastructure built for today's traffic types, security embedded in design rather than bolted on afterwards. We handle discovery, implementation and ongoing management or support your internal team 24x7. Result: reliable coverage across campus, 60% reduction in IT troubleshooting time, and security by design. - [Portfolio Management](https://www.scc.com/solutions/portfolio-management/): Portfolio management is the discipline that brings fragmented IT spending under control, creating predictable investment. It spans four interconnected domains: FinOps for cloud cost governance, marketplace strategy for commitment optimisation, IT asset management for lifecycle visibility and software governance for vendor spend control. Without it, cloud costs rise unpredictably, audit risk builds, assets multiply unseen and hundreds of vendors renew silently outside procurement. SCC's integrated services deliver assessment, capability enablement and ongoing governance across all four domains. The result: real-time visibility into spend, measurable cost recovery, audit defence and the operational alignment that most organisations struggle to sustain alone. - [Device Lifecycle Management](https://www.scc.com/solutions/digital-workplace/device-lifecycle/device-lifecycle-management/): Control your entire device estate from procurement through support, refresh and retirement — with complete visibility and measurable cost reduction. - [Cloud Strategy](https://www.scc.com/solutions/networking-infrastructure-and-cloud/cloud-strategy-and-advisory/cloud-strategy/): Cloud adoption stalls when legacy infrastructure, regulatory constraints and financial pressures create conflicting demands. Teams debate between lift-and-shift approaches and modernisation, or between cloud-first strategies and workload-by-workload evaluation. Without clear strategy organisations default to ad-hoc decisions—moving workloads piecemeal without a coherent plan, discovering hidden dependencies mid-migration, over-paying for cloud resources or building fragmented multi-cloud estates that become impossible to govern. SCC delivers Cloud Strategy as a structured advisory service. We assess current infrastructure, workload profiles and business constraints to define a migration pathway aligned to financial model and operational reality. We build financial models showing real TCO across scenarios, identify which workloads belong where and produce a prioritised roadmap your teams can execute. - [Cloud Platforms](https://www.scc.com/solutions/networking-infrastructure-and-cloud/cloud-platforms/): Most teams struggle with choosing the right mix of cloud platforms. As estates grow, platform decisions start to affect cost, performance, resilience and the ability to change direction later. This is usually the point where cloud stops being experimental and starts being strategic. There is no single best cloud platform, but you can find the right mix. Public cloud suits variable demand and innovation-led workloads, though costs escalate without governance. Private cloud handles predictable workloads and regulatory constraints. Hybrid environments often feel most realistic—different platforms serving different needs—yet operational complexity increases unless management and visibility are built in. SCC helps place workloads intentionally across platforms that fit their requirements. - [Digital Workplace](https://www.scc.com/solutions/digital-workplace/): The digital workplace is no longer a single project with a defined end state. It is a continuous operating model that spans devices, applications, communications, print, document workflows and employee support. Each of those areas generates its own procurement cycle, its own vendor relationships, its own management overhead. When they are run independently, costs compound, user experience fragments and security gaps appear between systems that were never designed to work together. AI is accelerating this complexity. Copilot rollouts stall because data governance is not ready. Automation initiatives fail because endpoint estates are inconsistent. ## Sectors - [Delivering Local Government Reorganisation with Confidence](https://www.scc.com/sectors/public-sector/local-government/delivering-local-government-reorganisation-with-confidence/): SCC helps authorities turn the complexity of Local Government Reorganisation into opportunity, simplifying services, modernising operations and maintaining continuity throughout transition. - [Framework Directory](https://www.scc.com/sectors/frameworks/framework-directory/): SCC conducts over £340 million of ICT business annually through public sector frameworks, serving as one of the UK’s top 5 value-added resellers across central government, defence, police, local government, health and education sectors. Our presence on more than 30+ frameworks, positions us as your trusted partner for compliant procurement and digital transformation. - [Commercial](https://www.scc.com/sectors/commercial/): Drive business efficiency and operational resilience through proven managed IT services that accelerate digital transformation and fuel sustainable growth across your organisation. - [Devolved Government](https://www.scc.com/sectors/public-sector/devolved-government/): SCC helps devolved governments across Scotland, Northern Ireland and Wales deliver secure, modern, citizen-centred public services. Based locally in Livingston, we combine regional insight, digital expertise and vendor-neutral technology to improve outcomes and accelerate service delivery. - [Public Sector](https://www.scc.com/sectors/public-sector/): SCC partners with government departments, NHS organisations, councils and emergency services to build secure digital foundations that protect sovereign interests, enable joined-up service delivery and accelerate HM Government’s missions through trusted technology. - [Local Government](https://www.scc.com/sectors/public-sector/local-government/): Local authorities face mounting pressure to modernise services amid tight budgets, rising expectations and ongoing reorganisation. With over five decades of experience in local government, SCC (100% British and fully sovereign) provides technology solutions specifically designed for councils, enabling authorities to reduce costs, enhance security and improve resident experiences. - [Construction](https://www.scc.com/sectors/commercial/construction/): SCC supports UK construction firms in modernising legacy estates, strengthening cybersecurity and delivering projects on schedule and budget. With deep sector knowledge, 24/7 SOC protection and integrated cloud, digital workplace and network connectivity solutions, SCC addresses the cost, regulatory and operational pressures reshaping construction delivery. - [Partner Alliance](https://www.scc.com/sectors/public-sector/partner-alliance/): SCC Partner Alliance gives you a route to your preferred vendors via our ecosystem of hundreds of specialist providers. We onboard your chosen vendors under your preferred framework. Contract with us through one of 30+ frameworks and we manage administration and due diligence so you can deploy the innovations and tools you need quickly and compliantly. - [Commercial sector](https://www.scc.com/sectors/commercial/commercial-sector/): SCC partners with commercial organisations across banking, construction, energy, legal, manufacturing, retail and travel, transport and logistics. With 50+ years of delivery experience, vendor-neutral capability spanning cloud, cyber, workplace and infrastructure, and integrated services from advisory to managed operations, SCC helps commercial organisations modernise operations, strengthen security and compete effectively in digital markets. - [Frameworks](https://www.scc.com/sectors/frameworks/): Your complete procurement solution - [SCC esports](https://www.scc.com/sectors/public-sector/education/scc-esports/): Please contact us using the button below to download the SCC esports brochure. - [DfE – Connect the Classroom Program](https://www.scc.com/sectors/public-sector/education/dfe-connect-the-classroom-program/): Access education-focused wireless networking solutions. - [Travel, Transport & Logistics](https://www.scc.com/sectors/commercial/travel-transport-and-logistics/): SCC helps travel, transport and logistics organisations modernise legacy systems, strengthen cyber resilience and accelerate Net Zero progress. With 50 years proven delivery and expertise across fleet management, multi-site operations, customs and emissions compliance, SCC provides unified cloud platforms, AI-powered cyber defence and sustainable IT that improve operational efficiency, release workforce productivity and reduce total cost of ownership. Trusted by Manchester Airports Group, Gist and GEOamey. - [Retail and Hospitality](https://www.scc.com/sectors/commercial/retail-and-hospitality/): SCC supports UK retailers and hospitality operators in modernising fragmented systems, protecting customer data and delivering consistent omnichannel experiences. With deep sector knowledge, 24/7 cybersecurity protection, unified commerce platforms and integrated device lifecycle management, SCC addresses the cost, regulatory and operational challenges reshaping retail delivery. - [Emergency services](https://www.scc.com/sectors/public-sector/emergency-services/): Modernise public safety across police, fire and ambulance with secure, interoperable technology shaped for frontline reality. From resilient cloud and networks to ESN-ready mobility, digital forensics and 24/7 protection, the focus is clear: faster response, safer workers, better outcomes for the public. Proven with UK forces and available through established public-sector frameworks for a clean route to procurement. - [National Security & Defence](https://www.scc.com/sectors/public-sector/national-security-defence/): National Security and defence organisations face threats that are accelerating in pace and complexity. SCC delivers trusted IT solutions, backed by five decades of expertise and leading industry assurance standards, helping safeguard the UK and drive technological advancement. - [Manufacturing](https://www.scc.com/sectors/commercial/manufacturing/): SCC supports UK manufacturers through five decades of proven delivery combining OT/IT expertise, supply chain visibility and operational resilience. With deep aerospace and automotive experience, SCC helps manufacturers address rising costs, supply chain vulnerability and cyber threats through integrated cloud infrastructure, secure OT/IT boundaries and predictive analytics. Vendor-neutral, UK-based delivery aligned to production constraints and capital discipline enables manufacturers to modernise strategically whilst maintaining operational continuity. - [Legal and Professional Services](https://www.scc.com/sectors/commercial/legal-and-professional-services/): SCC helps law firms navigate rapid AI adoption, escalating cyber threats and mounting regulatory complexity. With 50 years sector expertise and deep understanding of GDPR, AI governance and legal compliance, SCC helps firms modernise infrastructure, automate compliance burden and adopt AI responsibly. Vendor-neutral delivery focused on culture fit and long-term partnership enables firms to compete effectively whilst maintaining rigorous professional standards and data protection. Real outcomes: faster contract review, automated compliance tracking, secure cloud modernisation and controlled AI adoption. - [Healthcare Solutions](https://www.scc.com/sectors/public-sector/healthcare/): With over 20 years’ experience working with the NHS, SCC partners with Trusts and healthcare providers to deliver modern, secure and sovereign technology solutions that actively drive the NHS 10-Year Plan and its three key shifts: Analogue to Digital, Hospital to Community, and Sickness to Prevention. - [Energy and Utilities](https://www.scc.com/sectors/commercial/energy-and-utilities/): SCC helps UK energy and utilities providers modernise legacy estates, strengthen cyber resilience and accelerate net zero progress. With 50 years proven delivery, deep OT/IT and critical infrastructure expertise, and integration across cloud, cyber, data and sustainable IT, SCC provides the unified capability needed to address grid constraints, Ofgem compliance and decarbonisation targets. Trusted by Harbour Energy, Wales & West Utilities, Northern Gas Networks and Yorkshire Water. - [Education](https://www.scc.com/sectors/public-sector/education/): Educational institutions face a shifting mix of financial uncertainty, evolving learning models, intensifying cyber threats and the need for a strategic, sustainable approach to digital inclusion. Success is no longer only about adopting new technology. It is about driving student achievement, safeguarding sensitive data and ensuring resilient operations across every stage of the education journey. - [Central Government ](https://www.scc.com/sectors/public-sector/central-government/): SCC helps government departments deliver better outcomes for citizens and staff through secure, sovereign solutions, backed by over 50 years of UK public sector delivery. - [Banking and Financial Services](https://www.scc.com/sectors/commercial/banking-financial-and-insurance/): SCC accelerates transformation for financial services and insurance, modernising legacy systems and building resilience in volatile regulatory environment. With proven expertise across cyber resilience, operational resilience and data-driven compliance, SCC helps firms navigate Consumer Duty, DORA, GenAI governance and AI-powered cyber threats. Trusted by Secure Trust Bank, Nationwide, Morgan Stanley and Lancashire Insurance. Real outcomes: secure architecture, measurable resilience, faster deployment, talent access and compliant AI adoption. ## Campaigns - [Mergers & Acquisitions](https://www.scc.com/insights/in-focus/mergers-acquisitions-2/): A deal is won on strategy and price. It is realised or lost, in the technology. - [Scale Motor Finance Redress Operations Without Increasing Operational Costs](https://www.scc.com/insights/in-focus/scale-motor-finance-redress-operations-without-increasing-operational-costs/): Proven AI-Powered Automation Delivering Greater Capacity, Faster Processing and Improved Auditability - [Mergers & Acquisitions](https://www.scc.com/insights/in-focus/mergers-acquisitions/): A deal is won on strategy and price. It is realised or lost, in the technology. - [Cyber Resilience Starts with Recovery Readiness](https://www.scc.com/insights/in-focus/cyber-resilience-starts-with-recovery-readiness/): Modern cyberattacks do not just target production systems. Increasingly, attacks target the backups organisations rely on for recovery. Businesses need the confidence that their data is protected, recoverable, and available when it matters most. - [SCC and Dell Technologies – Guide to data resilience](https://www.scc.com/insights/in-focus/scc-and-dell-technologies-guide-to-data-resilience/): The Question That Matters Most Isn't "Do You Have Backups?" It's can you recover trusted operations when it matters most? - [SCC Intel & Windows 11](https://www.scc.com/insights/in-focus/scc-intel-windows-11/): SCC turns workplace modernisation into a foundation for secure, AI-enabled work. - [Data Protection and Cyber Recovery with SCC and Veeam](https://www.scc.com/insights/in-focus/scc-and-veeam/): Together, SCC and Veeam deliver a modern approach to data resilience through Veeam Data Platform and Veeam Data Cloud Vault. By combining advanced backup and recovery, cyber threat detection, monitoring, orchestration and secure cloud-based immutable storage, organisations can protect critical workloads, identify risks earlier and recover clean data quickly when it matters most. - [Financial Services and Insurance.](https://www.scc.com/insights/in-focus/financial-services-and-insurance/): UK financial institutions are now judged on proving and defending their cyber decisions. SCC opens with decision-grade intelligence through Active Cyber Defence, then runs the regulated estate behind it as one accountable chain, from detection to board-ready evidence. - [Microsoft Surface Campaign](https://www.scc.com/insights/in-focus/28270/): Microsoft Surface Copilot+ PCs run AI on the device itself. Faster performance, better battery life, stronger privacy and a better day for the people using them. SCC helps you choose the right fit and put it to work across the estate. - [Intel – Your next device refresh decides more than you think](https://www.scc.com/insights/in-focus/intel-campaign/): Intel vPro® with Microsoft gives IT teams hardware-level security, out-of-band fleet management and the silicon foundation for Copilot. SCC brings the procurement expertise, deployment capability and managed services to put it to work across your estate. - [SCC and EPOS](https://www.scc.com/insights/in-focus/scc-and-epos/): Have you ever thought about what peak athletic performance and peak communication have in common? In elite sports, success depends on the right gear. The same applies in business. When every call, meeting, and presentation is your playing field, why settle for a poor mic or an uncomfortable headset? - [Navigate License Changes and Your Infrastructure Strategy with Confidence with SCC & Dell](https://www.scc.com/insights/in-focus/the-hypervisor-dilemma-a-strategic-guide-for-uk-organisations/): The UK virtualisation landscape is changing fast. As the market adapts to new commercial and operational models, organisations across both the public and private sectors are reassessing how their platforms support long‑term digital strategies. - [Proof of Value Build](https://www.scc.com/insights/in-focus/proof-of-value-build/): A fully sponsored, structured engagement designed to prove the value of one high-impact AI use case within your Trust. - [Use Case Workshop](https://www.scc.com/insights/in-focus/use-case-workshop/): A half-day, SCC-sponsored workshop for NHS Trusts to explore where AI can deliver the greatest value. - [Samsung Knox](https://www.scc.com/insights/in-focus/samsung-knox/): Samsung Knox provides hardware-rooted security for organisations deploying Samsung devices at scale. Unlike software-only security solutions, Knox operates at the chipset level, preventing OS-level exploits from compromising data protection. Knox Vault isolates sensitive business data in a separate execution environment. Knox Matrix coordinates security across multi-device deployments. Knox Manage enables policy enforcement and compliance verification across large device estates. Knox Capture integrates document scanning into mobile workflows without third-party applications. Full compatibility with leading MDM/EMM platforms ensures Knox integrates into existing infrastructure without replacement. Real-time threat detection and automated response reduce security incident response time. SCC integrates Knox with your management platforms, configures policies to your requirements and provides ongoing security monitoring and compliance support. - [Stay Compliant. Stay Competitive.](https://www.scc.com/insights/in-focus/stay-compliant-stay-competitive/): ISO 19650 & The Building Safety Act for Construction Organisations - [Buy IT Back with SCC](https://www.scc.com/insights/in-focus/buy-it-back-with-scc/): Up to £450 trade-in for qualifying laptops, desktops, and workstations. - [HP AI PC](https://www.scc.com/insights/in-focus/hp-ai-pc/): HP Recommends Windows 11 Pro for Business - [SCC’s Cyber Awareness Month – Wrap-Up](https://www.scc.com/insights/in-focus/scc-cyber-awareness-month/): Cyber threats are more prevalent than ever, and no organisation is immune. That’s why SCC dedicated an entire month to cyber awareness. Our goal was simple yet crucial: to arm business and IT leaders with the knowledge they need to protect their organisations from cyber risks. - [SCC AI Awareness Month](https://www.scc.com/insights/in-focus/scc-ai-awareness-month/): As #AIMonth at SCC concludes, we are eager about the future ahead! The potential applications—ranging from enhancing customer experiences to optimizing operations—are truly limitless. - [SCC, Lenovo and AMD: A comprehensive approach to addressing the global tech talent shortage](https://www.scc.com/insights/in-focus/scc-lenovo-and-amd-a-comprehensive-approach-to-addressing-the-global-tech-talent-shortage/): Every industry is struggling with a shortage of skilled staff, and the problem is only set to get worse in the years to come. Businesses that depend on modern technology are particularly impacted, as the pace of change and innovation makes tech talent an essential asset for keeping pace and staying competitive. - [Skilled Tech Talent – Cloud Services Webpage](https://www.scc.com/insights/in-focus/cloud-services-solutions/): Unleash innovation, unleash success - [Skilled Tech Talent – Cyber Webpage](https://www.scc.com/insights/in-focus/cyber-security-solutions/): Striking the balance of security and productivity - [Skilled Tech Talent – Networking Webpage](https://www.scc.com/insights/in-focus/networking-innovations/): Combining people and technology to address the IT talent shortage and connected challenges - [SCC: Bridging the IT Skills Gap with Scalable Technology](https://www.scc.com/insights/in-focus/it-talent-gap/): The digital skills gap is widening; failing to keep up with the rapid pace of change in technology. As customers demand more, organisations are under immense pressure to constantly innovate. - [Recycling Sustainability Calculator](https://www.scc.com/insights/in-focus/recycling-sustainability-calculator/): Sustainability is under the spotlight more than ever before for organisations across both public and private sectors. - [How do we accelerate our journey towards the hybrid workplace?](https://www.scc.com/insights/in-focus/how-do-we-accelerate-our-journey-towards-the-hybrid-workplace/): Empowering you to embrace the hybrid workplace model by ensuring a smooth and accelerated transition towards a hybrid work environment. - [SCC Dvaas Contact](https://www.scc.com/insights/in-focus/scc-dvaas-contact/): How much could your organisation save by moving to a DVaaS model? Enter your details below and find out! ## Resources - [Live Demonstration: The AI-enabled Service Front Door](https://www.scc.com/insights/resources/live-demonstration-the-ai-enabled-service-front-door/): Watch how councils use AI to improve service delivery, reduce manual effort and enhance the customer experience, all from a single platform. - [SCC Simplify Podcast | Episode 11 | Your 2005 Data Is Killing Your AI Strategy](https://www.scc.com/insights/resources/scc-simplify-podcast-episode-11-your-2005-data-is-killing-your-ai-strategy/): Somewhere in your organisation there is an AI project that has quietly stopped moving. Not cancelled. Just stalled, with a reason that never quite gets written down. - [Threat Pulse – September 2026](https://www.scc.com/insights/resources/threat-pulse-september-2026/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [SCC Simplify Podcast | Episode 10 | Embrace the Pivot: Lessons From Browne Jacobson’s AI Journey](https://www.scc.com/insights/resources/scc-simplify-podcast-episode-10-embrace-the-pivot-lessons-from-browne-jacobsons-ai-journey/): A candid conversation about AI adoption, culture and knowing when to change direction, talking openly about the pilots that stalled, the tools nobody used, and what those attempts actually taught them. - [SCC Simplify Podcast | Episode 9 | How AI Solutions Can Return Hours to NHS Back-Office Staff](https://www.scc.com/insights/resources/nhs-ai-back-office-efficiency-scc-simplify-episode-9/): The NHS ten year plan sets out a clear ambition: to become the most AI enabled health service in the world. For trust leaders working with fixed budgets and rising demand, the harder question is where to start. - [Threat Pulse – August 2026](https://www.scc.com/insights/resources/threat-pulse-august-2026/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [SCC Simplify Podcast | Episode 8 | What can we really expect from Agentic AI?](https://www.scc.com/insights/resources/scc-simplify-podcast-episode-8-what-can-we-really-expect-from-agentic-ai/): Agentic AI is generating significant attention, but what does it actually mean for organisations looking to improve customer experience, increase efficiency and deliver measurable business value? - [Simplifying Zero Trust for Local Authorities](https://www.scc.com/insights/resources/simplifying-zero-trust-for-local-authorities/): Local Authorities across the UK are under increasing pressure to modernise services while managing budget pressures, legacy infrastructure, and growing cybersecurity demands. - [Keeping the Lights On: Building Operational Resilience in Central Government.](https://www.scc.com/insights/resources/keeping-the-lights-on-building-operational-resilience-in-central-government/): Public services cannot afford downtime. In a more complex operating environment, central government organisations need resilience strategies that go beyond traditional backup and recovery, helping them maintain continuity, minimise disruption and restore services fast when incidents occur. - [Rebalancing IT budgets: why infrastructure strategy needs a reset](https://www.scc.com/insights/resources/rebalancing-it-budgets-why-infrastructure-strategy-needs-a-reset/): Every pound of unplanned technology spend has to be earned back. For each unbudgeted, EBIT-hitting pound an organisation commits, how much revenue does the business need to generate to cover it? Most infrastructure decisions are still made without that number in view. That is starting to change. - [On-Demand: XLA Webinar Series – Episode 2: Explore](https://www.scc.com/insights/resources/on-demand-xla-webinar-series-episode-2-explore/): Following on from Enlighten, in the second episode of our XLA webinar series we explore why successful Experience Level Agreements (XLAs) start with insight, not assumptions. The discussion focuses on how organisations can assess their readiness for experience management, uncover gaps in people, process and technology and gain a clearer understanding of how employees really experience workplace services today. - [On-demand Webinar: Smart Spaces – Turning Buildings into Intelligent Assets](https://www.scc.com/insights/resources/on-demand-webinar-smart-spaces-turning-buildings-into-intelligent-assets/): Enabling safer, smarter, more efficient estates through intelligent networking. - [SCC Simplify Podcast | Episode 7 | Unlocking productivity with Microsoft Copilot](https://www.scc.com/insights/resources/simplify-podcast-7-unlocking-productivity-microsoft-copilot/): In this episode of SCC Simplify our Digital Workplace specialists unpack the people, process and technology factors that shape Copilot success. You’ll hear why access alone doesn’t change habits, what a Copilot-first mindset looks like in action and how to help employees move past the blank page to unlock AI’s potential in everyday work. - [Nobody budgeted for this. The AI cost collision is coming.](https://www.scc.com/insights/resources/nobody-budgeted-for-this-the-ai-cost-collision-is-coming/): Here is a problem that is sitting quietly inside a lot of finance and IT conversations right now, and I think it is going to get significantly louder over the next twelve months. And I want to be clear upfront, this is not just a large enterprise problem. If your organisation has cloud spend and is deploying AI agents, this conversation is relevant to you, whether you have 200 people or 20,000. - [Why your next security conversation might start in a marketplace](https://www.scc.com/insights/resources/why-your-next-security-conversation-might-start-in-a-marketplace/): Something has shifted in how enterprise security gets bought, and I do not think the channel has fully caught up with it yet. - [The tail spend problem nobody talks about at channel events](https://www.scc.com/insights/resources/the-tail-spend-problem-nobody-talks-about-at-channel-events/): Every channel event I have been to this year has the same conversation on the main stage. Net new logos. Landmark transactions. The race to move the biggest percentage of revenue through marketplace. The numbers are real and the momentum is genuine. But there is a different conversation happening in the room afterwards, usually over a coffee, that I think is more relevant for a lot of enterprise customers, and it is the one about what is already sitting in their estate. - [Threat Pulse – July 2026](https://www.scc.com/insights/resources/threat-pulse-july-2026/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [Device Lifecycle Managed Service: Simplifying the Complex](https://www.scc.com/insights/resources/device-lifecycle-managed-service-simplifying-the-complex/): Managing workplace devices has become increasingly difficult for many organisations. Device estates are growing, users are more distributed, and IT teams are under constant pressure to deliver faster onboarding, stronger security, lower costs and better sustainability outcomes. - [You are going to buy AI agents through a marketplace. Sooner than you think.](https://www.scc.com/insights/resources/you-are-going-to-buy-ai-agents-through-a-marketplace-sooner-than-you-think/): In my last post I mentioned almost in passing that AWS launched a conversational AI interface at re:Invent that lets customers discover and evaluate solutions using natural language. I want to come back to that, because I think it is one of the most significant signals of where enterprise technology procurement is heading and most people in the channel are not treating it as the structural shift it actually is. - [On-demand Webinar: When Virtualisation Meets Architecture – Implications for the Modern Data Centre](https://www.scc.com/insights/resources/on-demand-webinar-when-virtualisation-meets-architecture/): Modern data centres are shaped by architectural decisions made at the virtualisation layer - decisions that directly impact performance, scalability, resilience, and long‑term operational control. - [The marketplace race is not about the transaction](https://www.scc.com/insights/resources/marketplace-race-not-about-transaction/): Following my recent interview with Doug Woodburn at IT Channel Oxygen, I had a number of people reach out, some to agree, some to offer a different view and a few to add angles I had not fully considered. That kind of response is always the most useful and it got me thinking harder about the topic. - [From Backup to Resilience: Rethinking Data Protection with the 3‑2‑1‑1‑0 Rule](https://www.scc.com/insights/resources/from-backup-to-resilience-rethinking-data-protection-with-the-3-2-1-1-0-rule/): In today’s commercial operational environment, data loss is no longer an IT inconvenience – it is a material business risk. Cyberattacks, regulatory scrutiny, and growing digital dependency have fundamentally changed what organisations require from data protection. The question is no longer whether data is backed up, but whether it can be recovered with certainty, under pressure, and at speed. - [Enabling Smart Spaces Starts with a Smart Network](https://www.scc.com/insights/resources/enabling-smart-spaces-starts-with-a-smart-network/): Modern organisations are rethinking the role of physical spaces. Buildings are no longer just places where work happens, they are becoming business assets that drive efficiency, sustainability, and user experience.  - [SCC Simplify Podcast | Episode 6 | The Supply Chain Challenge](https://www.scc.com/insights/resources/scc-simplify-supply-chain-challenge/): The SCC Simplify podcast from SCC is designed to help IT leaders make sense of complex challenges through practical insight, real-world experience and straight-talking discussion. - [Threat Pulse – June 2026](https://www.scc.com/insights/resources/threat-pulse-june-2026/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [On-Demand Webinar: The Modern Data Centre Blueprint – From Consolidation to Orchestration](https://www.scc.com/insights/resources/on-demand-webinar-the-modern-data-centre-blueprint-from-consolidation-to-orchestration/): Watch on-demand this high level, strategic webinar that introduces a practical framework for modernising the data centre, moving from traditional infrastructure consolidation towards orchestration and platform-led operations. - [Teams Managed Services](https://www.scc.com/insights/resources/teams-managed-services/): Our converged communications managed support offering, is fully flexible and we can take on your Teams estate at any stage, any modality, and take over from - or work - with your existing vendors to provide consistent support and innovation, ensuring ongoing enhancement and alignment with evolving needs. - [Microsoft Teams Rooms Adoption](https://www.scc.com/insights/resources/microsoft-teams-rooms-adoption/): With hybrid working becoming the norm, are your rooms and spaces providing a seamless and consistent experience for users regardless of their location? - [Microsoft Places](https://www.scc.com/insights/resources/microsoft-places/): The future of work, with integrated remote, hybrid and physical options, promises great potential. - [Engage 2026](https://www.scc.com/insights/resources/engage-2026/): Russell opened Engage with a high‑impact session that brought the audience directly into the conversation about what was next. Sharing an update on SCC’s direction and priorities for 2026, he explored the challenges organisations were facing and the choices that would define the year ahead. This session set the tone for the day, inviting attendees to think differently about progress, partnership, and impact, while giving a sneak peek at SCC's new brand and how we would more clearly position ourselves to customers, partners, and our own staff. - [Engage 2026 – IGNITE what’s possible with SCC](https://www.scc.com/insights/resources/engage-2026-ignite-whats-possible-with-scc/): https://player.vimeo.com/video/1193935005?h=32334f69e0&app_id=122963&autoplay=1&badge=0&byline=0&api=1&player_id=vimeo_id_0 - [Unlock the True Value of the Cloud Marketplace](https://www.scc.com/insights/resources/unlock-the-true-value-of-the-cloud-marketplace/): New Webinar Now Available - [Threat Pulse – May 2026](https://www.scc.com/insights/resources/threat-pulse-february-issue/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [How AI-Driven Threat Detection is Revolutionising Cyber Resilience](https://www.scc.com/insights/resources/how-ai-driven-threat-detection-is-revolutionising-cyber-resilience/): As cyber threats grow in sophistication and frequency, the risk of inaction rises by the day. - [Key Takeaways from the Gartner Digital Workplace Summit – April 2026](https://www.scc.com/insights/resources/key-takeaways-from-the-gartner-digital-workplace-summit-april-2026/): At the Gartner Digital Workplace Summit in London it was clear; the Digital Workplace is moving into a new phase. One defined less by tools and more by intelligence, autonomy, and employee experience. Three recurring themes stood out: - [SCC Simplify Podcast | Episode 5 | User Personas](https://www.scc.com/insights/resources/scc-simplify-user-personas/): The SCC Simplify podcast from SCC is designed to help IT leaders make sense of complex challenges through practical insight, real-world experience and straight-talking discussion. - [From Linear Burden to Circular Advantage: Why Circular IT Is the Next Strategic Frontier](https://www.scc.com/insights/resources/from-linear-burden-to-circular-advantage-why-circular-it-is-the-next-strategic-frontier/): The traditional IT lifecycle — buy, deploy, refresh, dispose — is no longer fit for purpose. Tight budgets, rising sustainability expectations and greater scrutiny over long-term value are forcing organisations to rethink how technology is managed across its full lifecycle. - [On-Demand: XLA Webinar Series – Episode 1: Enlighten](https://www.scc.com/insights/resources/on-demand-xla-webinar-series-episode-1-enlighten/): We kicked off our quarterly XLA Webinar Series with Episode 1: Enlighten - a fast-paced, 20‑minute panel on how to spark an experience movement in your organisation. - [On‑Demand Webinar: How to Deliver Police Reform with the Private Sector](https://www.scc.com/insights/resources/on-demand-webinar-how-to-deliver-police-reform-with-the-private-sector/): Discover how public agencies can accelerate meaningful police reform by partnering with private‑sector innovators. This concise, insight‑driven session breaks down what works, what doesn’t, and how to move from intention to implementation. - [A strategic briefing for organisations navigating the next wave of change](https://www.scc.com/insights/resources/a-strategic-infrastructure-briefing-for-organisations-navigating-the-next-wave-of-change/): Across the UK, enterprises are facing an infrastructure landscape that is more fragmented, more operationally demanding, and more strategically consequential than at any point in the last decade. - [Delivering Police Reform with Collaboration ](https://www.scc.com/insights/resources/delivering-police-reform-with-collaboration/): Delivering Police Reform with Collaboration  - [Threat Pulse – April 2026](https://www.scc.com/insights/resources/june-issue/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [Connecting the country: using data and digital infrastructure to unlock productivity](https://www.scc.com/insights/resources/connecting-the-country-using-data-and-digital-infrastructure-to-unlock-productivity/): The Department for Transport’s priority outcomes are clear. As set out in the National Audit Office’s overview of the Department for Transport (November 2025), DfT aims to work with its agencies and partners to support a transport network that boosts economic growth, delivers greener, safer and healthier transport, and improves transport for people by making it safe, accessible, reliable and integrated. - [Bringing Financial Control and Clarity to Multi‑Cloud Environments](https://www.scc.com/insights/resources/bringing-financial-control-and-clarity-to-multi-cloud-environments/): As organisations accelerate their cloud adoption, many are discovering that the real challenge is no longer moving to the cloud — it’s managing the cost of running it. With workloads spread across multiple providers, teams, and services, cloud spend can quickly become difficult to track, predict, and control. - [Unlocking the Power of Business Observability: What We Learned from the Dynatrace & SCC Webinar](https://www.scc.com/insights/resources/unlocking-the-power-of-business-observability-what-we-learned-from-the-dynatrace-scc-webinar/): Digital performance is no longer just about keeping systems online. Today, people expect quick, frictionless interactions, whether they are logging in, submitting a claim, or making a purchase. That shift is redefining how organisations think about monitoring and performance.  - [The gap between what you own and what you use and why it’s blowing up your cloud spend](https://www.scc.com/insights/resources/the-gap-between-what-you-own-and-what-you-use-and-why-its-blowing-up-your-cloud-spend/): Many organisations still talk about ITAM and FinOps like they’re separate projects. In reality if you’re serious about cloud in 2026, they’re the same conversation - how do we line up what we planned to spend with actual consumption, without unnecessary vendor cost or surprise audits.   - [Demonstration of the Freedom of Information AI Bot Webinar](https://www.scc.com/insights/resources/demonstration-of-the-freedom-of-information-ai-bot-webinar/): In October 2025, SCC launched its AI Development Programme, giving NHS Trusts the opportunity to build fully funded AI pilots that strengthen business cases for wider deployment. The focus is simple: deliver high‑impact, low‑risk AI solutions that create meaningful in‑year cost savings. - [SCC Simplify Podcast | Episode 4 | The Mechanics of Modern Work](https://www.scc.com/insights/resources/scc-simplify-modern-management/): The SCC Simplify podcast from SCC is designed to help IT leaders make sense of complex challenges through practical insight, real-world experience and straight-talking discussion. - [Webinar: Agentic AI and Automation for Local Government](https://www.scc.com/insights/resources/webinar-agentic-ai-and-automation-for-local-government/): With budgets under pressure and demand increasing, Council Leaders are being asked to show real value from AI — often using the Microsoft platforms they already have. - [Threat Pulse – March 2026](https://www.scc.com/insights/resources/threat-pulse-august-issue-vol-3/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [SCC Simplify Podcast | Episode 3 | How to deliver user experience ](https://www.scc.com/insights/resources/scc-simplify-user-experience/): User experience is no longer defined by the tools an organisation deploys but by how easily people can get work done day to day. As digital work becomes more distributed and expectations rise, friction in the employee experience is increasingly shaping productivity, engagement and retention whether leaders are measuring it or not. - [Who Can I Trust?](https://www.scc.com/insights/resources/who-can-i-trust/): Why IT Leaders Still Rely on Modern VARs in a Confusing, Noisy Market - [Beyond the cab: The future of incident‑ground information for fire and rescue services](https://www.scc.com/insights/resources/beyond-the-cab-the-future-of-incident-ground-information-for-fire-and-rescue-services/): Fire and Rescue Services across the UK and Ireland are undergoing a significant operational shift. While the vehicle‑mounted Mobile Data Terminal (MDT) remains essential for mobilisation and command‑and‑control, today’s incident ground requires more. Crews need reliable, mobile, real‑time information the moment they step off the appliance. - [SCC Simplify Podcast | Episode 2 | Unlock productivity in your digital workforce](https://www.scc.com/insights/resources/scc-simplify-unlock-productivity/): Most organisations have been “driving digital productivity” for years - often by adding more tools -yet friction persists. Meetings fail to start smoothly, logins break flow and employees hop between disjointed systems. The result: slower delivery, fragmented collaboration, rising costs and talent risk. - [Dynatrace & SCC – Business Observability Webinar Summary](https://www.scc.com/insights/resources/dynatrace-scc-business-observability-webinar-summary/): This webinar, featuring Andy Dunbar and Alistair Emslie, explores the evolution of observability from a basic IT function to a critical strategic capability. The discussion centers on "Business Observability," a discipline that shifts the focus from purely monitoring system uptime to understanding the actual end-user experience and business outcomes. By aligning technical metrics with business goals, organizations can improve resilience, accelerate innovation, and drive profitability. - [On-Demand Webinar – Unlocking Data Intelligence](https://www.scc.com/insights/resources/on-demand-webinar-unlocking-data-intelligence/): Watch our on-demand webinar hosted by Smartbox.Ai in partnership with SCC, tailored for Local Government leaders and data professionals. Discover how the London Borough of Hackney leveraged Smartbox.Ai to revolutionise data governance, compliance, and operational efficiency. - [IT Worked In Dev’ – A new series from SCC’s Digital Automation Practice](https://www.scc.com/insights/resources/it-worked-in-dev-a-new-series-from-sccs-digital-automation-practice/): Boardrooms are full of ambition for automation and AI, lower cost-to-serve, faster resolution times, better employee experience, stronger compliance posture. In our opening conversation for this new series, SCC experts kept coming back to a quieter truth. Most automation programmes are constrained less by tooling and more by the condition of the data beneath it. - [Decoding the Maze: Why your software contracts are a silent budget killer](https://www.scc.com/insights/resources/decoding-the-maze-why-your-software-contracts-are-a-silent-budget-killer/): We recently sat down with our licensing experts to discuss the state of vendor contracts. We were expecting a pretty dry conversation about paperwork, compliance and spreadsheets. - [SCC Simplify Podcast | Episode 1 | Journey to XLAs](https://www.scc.com/insights/resources/scc-simplify-journey-to-xlas/): Digital experience is now as critical as system availability, yet many organisations are still measuring success using service models built for a different era. - [On-Demand Webinar – The Modern Network – Building Resilient, Secure and Future Ready Connectivity](https://www.scc.com/insights/resources/on-demand-webinar-the-modern-network-building-resilient-secure-and-future-ready-connectivity/): Watch this on-demand webinar where our Head of Networking explores how SCC can address these issues by rethinking network design and operations end‑to‑end.  - [On-Demand Webinar – RAM & SSD Supply Crunch: What You Need to Know Now](https://www.scc.com/insights/resources/on-demand-webinar-ram-ssd-supply-crunch-what-you-need-to-know-now/): This is one of the most disruptive supply cycles the industry has seen in a decade - and organisations that act early will be the ones best positioned to avoid cost shocks, delays, and infrastructure bottlenecks. - [AI in Healthcare: The Conversation Continues](https://www.scc.com/insights/resources/ai-in-healthcare/): Whether you joined us at the Everyman Cinema or missed the live event, this is your chance to catch up on the conversation shaping the future of AI in healthcare. - [How to Choose the Right Microsoft Teams Contact Centre: Connect, Extend or Unify ](https://www.scc.com/insights/resources/microsoft-teams-contact-centre-models/): Customer and internal interactions usually fall into four main categories, and each category places different demands on the contact centre.  - [High-performance computing: The new frontier in data sovereignty](https://www.scc.com/insights/resources/high-performance-computing-the-new-frontier-in-data-sovereignty/): Cloud strategy is at the heart of two divergent trends. Traditional Hyperscaler’s (Cloud Service Providers CSP’s) have become a dominant feature in enterprise IT as organisations rely on the limitless scale of the cloud. In parallel, regulators have created data sovereignty laws and compliance requirements limiting cross-border data transfer. - [Marketplace Mastery – Avoiding commit underspend and winning with cloud marketplaces](https://www.scc.com/insights/resources/marketplace-mastery-avoiding-commit-underspend-and-winning-with-cloud-marketplaces/): Cloud commitments have quickly become the standard and Marketplaces are the most direct route to turn them into outcomes. They are a provider-run channel that brings first-party services and approved ISV software under one agreement with transparent, metered drawdown. In commit-to-consume models, your term spend is pledged and reduced as services are used. Fall short and the difference is billed. Centralising eligible purchases in the Marketplace clarifies what counts and shows progress in one place, which helps keep consumption, not headline price, under control. - [SC, DV & NPPV Cleared IT Professionals – Secure Resourcing Across the UK](https://www.scc.com/insights/resources/sc-dv-nppv-cleared-it-professionals-secure-resourcing-across-the-uk/): When security clearance is critical, speed and trust matter most. Flex Resourcing, is considered as a strategic partner for Resource Managed Services that adapts to your business needs. - [The Autumn of Escalating Security Threats: Why Cyber Resilience Can’t Wait](https://www.scc.com/insights/resources/the-autumn-of-escalating-security-threats-why-cyber-resilience-cant-wait/): As we move into November, the warnings from the National Cyber Security Centre (NCSC) have proven all too accurate: 2025 is shaping up to be a record-breaking year for ransomware and cyberattacks in the UK. The headlines haven’t slowed down - if anything, they’ve intensified. From M&S and Co-Op to the collapse of 158-year-old KNP, the message is clear: no organisation is immune, and the risks are only increasing as we head into the winter months. - [Don’t Leave Your Data to Chance: Why Microsoft 365 Still Needs Managed Backup ](https://www.scc.com/insights/resources/dont-leave-your-data-to-chance-why-microsoft-365-still-needs-managed-backup/): Your finance team accidentally deletes a crucial folder in SharePoint. Weeks later, during an audit, you discover it contained vital tax documents. Microsoft’s retention window has closed, and there’s no backup. The data is gone - along with your peace of mind.   - [Why MDR is Gaining Momentum In 2025 – And why it’s now Essential to Your Business.](https://www.scc.com/insights/resources/why-mdr-is-gaining-momentum-in-2025-and-why-its-now-essential-to-your-business/): It’s 3:00 a.m. and your IT team’s phone lights up. A critical alert flashes across the screen. Systems are slowing down. Files are being encrypted. You don’t know yet if it’s a glitch — or a breach. - [How To Solve The AI Use Case Dilemma](https://www.scc.com/insights/resources/how-to-solve-the-ai-use-case-dilemma/): Understand how to improve your security posture with an SCC delivered SIEM Pathfinder using Microsoft tools - [Why Your Security Posture Should Be Creating Greater Business Efficiency](https://www.scc.com/insights/resources/why-your-security-posture-should-be-creating-greater-business-efficiency/): When you hear “security posture,” do you think of it as a business accelerator -or just another compliance headache? The truth is, your security posture should be the foundation that lets your business move faster, innovate safely, and focus on what matters most: growth, customer experience, and operational excellence. - [The NHS’s Bet on Technology — and Why It Needs to Pay Off ](https://www.scc.com/insights/resources/the-nhss-bet-on-technology-and-why-it-needs-to-pay-off/): Understand how to improve your security posture with an SCC delivered SIEM Pathfinder using Microsoft tools - [Adapting to Tomorrow’s Threat Landscape: AI’s Role in Cybersecurity and Security Operations in 2024 ](https://www.scc.com/insights/resources/adapting-to-tomorrows-threat-landscape/): Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills. - [The EU AI Act is Here: Be ready, not held back ](https://www.scc.com/insights/resources/the-eu-ai-act-is-here-be-ready-not-held-back/): Understand how to improve your security posture with an SCC delivered SIEM Pathfinder using Microsoft tools - [Upgrade your meeting spaces — save up to 25% on HP | Poly video solutions](https://www.scc.com/insights/resources/upgrade-your-meeting-spaces-save-up-to-25-on-hp-poly-video-solutions/): Hybrid work demands technology that keeps everyone seen, heard, and included.With SCC and HP | Poly, you can upgrade your meeting rooms with intelligent, future-ready video conferencing solutions — while saving up to 25% through our exclusive trade-in program. - [Security Alert: F5 Confirms Breach of Internal Systems](https://www.scc.com/insights/resources/security-alert-f5-confirms-breach-of-internal-systems/): According to the company’s official statement (https://my.f5.com/manage/s/article/K000154696), a threat actor gained entry to F5’s internal development environment and accessed portions of source code relating to BIG-IP and F5OS products. - [How to increase cyber resilience and reduce risk without a genie, a lamp, or an unlimited budget.](https://www.scc.com/insights/resources/how-to-increase-cyber-resilience-and-reduce-risk-without-a-genie-a-lamp-or-an-unlimited-budget/): If you’re waiting for magic genie or a blank cheque to fix security, you’ll wait forever. Resilience isn’t the absence of incidents; it’s the ability to keep operating when systems fail or attackers get through. - [On-Demand Webinar – Future-Proofing the Network: Wi-Fi 7, AI-Operations for Next-Gen Enterprise](https://www.scc.com/insights/resources/on-demand-webinar-future-proofing-the-network-wi-fi-7-ai-operations-for-next-gen-enterprise/): Sign up to watch and discover practical insights. - [Observability as a strategic advantage](https://www.scc.com/insights/resources/observability-as-a-strategic-advantage/): Dashboards don’t fix outages  -  people do. And unless observability changes that equation, you’re not building resilience, you’re just watching failure in high definition. The point of observability isn’t to see more, it’s to fix more. - [Whitepaper: Using Artificial Intelligence to Support the NHS in Becoming Fit for the Future  ](https://www.scc.com/insights/resources/whitepaper-using-artificial-intelligence-to-support-the-nhs-in-becoming-fit-for-the-future/):  The Department of Health’s new 10-Year Plan sets out an ambitious vision for a preventative, patient-focused, digitally enabled NHS. Artificial Intelligence is central to that journey — referenced more than one hundred times as a tool to boost productivity, improve patient outcomes, and make the workforce more sustainable.  - [You can’t outsource accountability](https://www.scc.com/insights/resources/you-cant-outsource-accountability/): In cyber security, accountability is one thing that can’t be outsourced. In the wake of headline grabbing cyber incidents at household names like Marks & Spencer, Jaguar Land Rover and Heathrow, the notion that risk and responsibility for risk can be packaged, boxed and sent away to a third party has been decisively debunked. - [SD-WAN ROI: How to Quantify Cost Savings and Operational Efficiency](https://www.scc.com/insights/resources/sd-wan-roi-how-to-quantify-cost-savings-and-operational-efficiency/): In today’s hybrid and cloud-first business landscape, network agility and cost efficiency are no longer optional - they’re essential. Software-Defined Wide Area Networking (SD-WAN) has emerged as a transformative solution, enabling organisations to modernise their connectivity while delivering measurable financial and operational benefits, whilst underpinning their business in the right way. But how do you quantify the return on investment (ROI) of SD-WAN?This insight piece explores frameworks and metrics for calculating SD-WAN ROI, Total Cost of Ownership (TCO) reduction, and network management efficiency gains - while showcasing how SCC’s SD-WAN services deliver tangible value. - [Why ITAM Is the Secret Weapon of High-Growth Companies](https://www.scc.com/insights/resources/why-itam-is-the-secret-weapon-of-high-growth-companies/): Rethinking IT Asset Management as a Strategic Growth Driver - [AI: cybercrimes unwitting accomplice](https://www.scc.com/insights/resources/ai-cybercrimes-unwitting-accomplice/): Generative AI has supercharged cybercrime by lowering the technical barrier to sophisticated attacks. What security professionals once called 'vibe coding', where AI writes functional code from plain English, has evolved into 'vibe hacking', where criminals steer AI agents to plan, write and execute operations end to end. The barrier to entry has fallen dramatically. The blast radius has grown exponentially. - [Bridging the Gap: Why CIOs and CISOs Must Align on Software and Security](https://www.scc.com/insights/resources/bridging-the-gap-why-cios-and-cisos-must-align-on-software-and-security/): In today’s fast-moving digital landscape, the lines between software delivery and cybersecurity are blurring - and that’s a good thing. For years, businesses treated these disciplines as separate tracks: software was about speed and features, while security was something to bolt on later. But that approach is no longer sustainable. - [AI – Beyond the Pilot Phase – A Practical Guide to Scaling](https://www.scc.com/insights/resources/ai-beyond-the-pilot-phase-a-practical-guide-to-scaling/): We’re at a crossroads with artificial intelligence in the UK public sector. AI in the UK public sector. the government’s AI Opportunities Action Plan positions Britain to ‘lead, not follow’ in the global AI revolution, yet many organisations remain cautious about taking their first steps. This hesitation makes sense. Ethical concerns around algorithmic bias, budget constraints following years of efficiency drives and the complexity of integrating AI with legacy IT systems create real barriers. Early adopters report notable gains, such as reduced document-processing times in benefit applications or improved staff rostering at an NHS trust, but most bodies are still testing rather than scaling. - [Resilience over hype: a cautionary cybersecurity market tale](https://www.scc.com/insights/resources/resilience-over-hype-a-cautionary-cybersecurity-market-tale/): The UK cybersecurity market is facing a perfect storm of funding constraints, margin compression and operational challenges that threaten even established providers with strong market positions. Recent developments demonstrate how these forces can overwhelm companies, regardless of their technical capabilities or market reputation. - [Client-Centric Law: How Tech is Redefining Legal Service Delivery](https://www.scc.com/insights/resources/client-centric-law-how-tech-is-redefining-legal-service-delivery/): In an era where convenience, speed, and transparency are paramount, UK law firms are undergoing a quiet revolution. The traditional, paper-heavy, face-to-face model of legal service is giving way to a more agile, client-focused approach - powered by digital technology. - [Scaling Smart: How to Grow Your Tech Team Without Burning Out Your Budget](https://www.scc.com/insights/resources/scaling-smart-how-to-grow-your-tech-team-without-burning-out-your-budget/): In today’s fast-paced digital landscape, scaling your tech team is no longer just about hiring more people - it’s about doing it strategically and cost-effectively. With rising demand for skilled professionals and tighter budgets, businesses need smarter ways to grow without compromising quality or agility. - [Better Together: Why Cisco and Microsoft Make Sense for Modern UCC](https://www.scc.com/insights/resources/why-cisco-and-microsoft-make-sense-for-modern-ucc/): In today’s connected enterprise, SCC supports a dual-vendor strategy that leverages Cisco and Microsoft in tandem. With modern integration tools, these ecosystems no longer conflict—they complement. - [Understanding the NCSF CAF: A Simple Guide for UK Organisations](https://www.scc.com/insights/resources/understanding-the-ncsf-caf-a-simple-guide-for-uk-organisations/): In 2024, the UK security landscape is marked by significant challenges and advancements. With 7.78 million cyber-attacks reported and 50% of UK organisations experiencing a cyber attack in 2024 alone, businesses are increasingly prioritising cybersecurity to safeguard their operations, finances, and reputation. The need for a structured and proactive approach to cybersecurity has never been more critical, as the UK continues to adapt to an evolving threat landscape.  - [Generative AI Best Practices: How to avoid these costly mistakes ](https://www.scc.com/insights/resources/generative-ai-best-practices/): Generative AI is breaking new ground across all industries, from customer service to creative fields. Not least with the release of GPT 4.5 promising to push these boundaries even further. But turning an exciting prototype into a reliable, production-ready system is easier said than done. If AI is going to be more than just a promising experiment, it needs proper infrastructure, rigorous testing, and strong governance. Here’s how to get it right.  - [On Demand: Adopting M365 Copilot: Tips and Tricks](https://www.scc.com/insights/resources/on-demand-adopting-m365-copilot-tips-and-tricks/): Many organisations are going through an evaluation period and assessing their impact of Copilot for Microsoft 365. Are you leaving adoption to chance or are you truly driving a change agenda? - [On Demand: Windows 11 Webinar: Navigating the cost challenges and moving forward with confidence](https://www.scc.com/insights/resources/on-demand-windows-11-webinar-navigating-the-cost-challenges-and-moving-forward-with-confidence/): As organisations of all sizes and sectors transition to Windows 11 or refresh their existing device fleets, they face unprecedented cost pressures. With Windows 10 support ending on 14th October, many may struggle to find the necessary equipment and resources to complete their projects. SCC is here to help you navigate a successful pathway, ensuring rapid migration while controlling costs. - [On-Demand Webinar – How to Use Microsoft Funding to Strengthen Your Cybersecurity ](https://www.scc.com/insights/resources/ondemand-webinar-how-to-use-microsoft-funding-to-strengthen-your-cybersecurity/): Register to access the session and explore practical ways to get more from your technology. - [Proactive Threat Hunting With Falcon Logscale](https://www.scc.com/insights/resources/proactive-threat-hunting-with-falcon-logscale/): At SCC, we are dedicated to helping businesses navigate the ever-evolving threat landscape. Here, you will find a host of resources to help you understand the benefits of Falcon Logscale for your business. Take a look and book your assessment today! - [A Guide to the 2025 UK AI Opportunities Action Plan for Business Leaders](https://www.scc.com/insights/resources/a-guide-to-the-2025-uk-ai-opportunities/): Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills. - [Voice-Care and SCC announce partnership to deliver ground-breaking voice-directed digital workflow tech into the healthcare sector](https://www.scc.com/insights/resources/voice-care-and-scc/): Patients will benefit from ground-breaking new technology which is being accelerated into the healthcare sector under a new strategic partnership between two leading British-owned technology companies. - [Why a device refresh is a cornerstone of your Windows 11 strategy](https://www.scc.com/insights/resources/why-a-device-refresh-is-a-cornerstone-of-your-windows-11-strategy/): Windows 11 is just an upgrade on Windows 10, needing only a simple set of software upgrades, right? Think again. - [Our Top 5 Takeaways from Microsoft Ignite 2024](https://www.scc.com/insights/resources/our-top-5-takeaways-from-microsoft-ignite-2024/): Microsoft Ignite 2024 has once again set the stage for innovation, with exciting announcements that are capturing the attention of partners and organisations across the world. As one of the UK’s leading managed services providers and a key Microsoft partner, we’ve been absorbing the insights and updates that matter most to IT leaders across the UK.  - [Cyber Maturity Report 2024](https://www.scc.com/insights/resources/cyber-maturity-report-2024/): We are excited to share with you our comprehensive report, Cyber Maturity 2024 – Maintaining and Improving Cyber Maturity. Created with the latest data analytics and statistics, the report is designed to help you navigate the complex landscape of cybersecurity and equip your business with the knowledge of the key drivers and blockers for cyber maturity, to help you stay ahead of potential threats - [Demystifying EDR, SIEM, MDR, XDR, and MXDR: Comparing Technology and Services ](https://www.scc.com/insights/resources/demystifying-edr-siem-mdr-xdr-and-mxdr-comparing-technology-and-services/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [On-Demand Webinar: Transforming Your Hybrid Cloud into Adaptive Cloud with Azure Stack HCI](https://www.scc.com/insights/resources/on-demand-webinar-transforming-your-hybrid-cloud-into-adaptive-cloud-with-azure-stack-hci/): The importance of a hybrid and multi-cloud platform lies in its ability to enhance data management efficiency across diverse resources operating on various platforms, while also improving risk management and compliance. - [On-Demand Webinar: Achieving Efficiency and Sustainability – The Power of FinOps and GreenOps ](https://www.scc.com/insights/resources/on-demand-webinar-achieving-efficiency-and-sustainability-the-power-of-finops-and-greenops/): As organisations strive to reduce their environmental footprint, they must also ensure their technology investments remain cost-effective while meeting the needs of the business. Whether that focus is controlling cloud spend, reducing carbon output, or mitigating license compliance risks. GreenOps can help to optimise existing IT operations and infrastructures, both from a cost and environment perspective. - [ 6 Key Questions to Assess Your AI Maturity](https://www.scc.com/insights/resources/6-key-questions-to-assess-your-ai-maturity/): Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills. - [Why Prompt Engineering is the New Must-Have IT Skill](https://www.scc.com/insights/resources/why-prompt-engineering-is-the-new-must-have-it-skill/): Discover why prompt engineering skills are critical in the AI era. Learn what prompt engineering is, why it's essential, and how to build these skills. - [On-Demand Windows 11 Webinar: 399 Days To Save The World ](https://www.scc.com/insights/resources/on-demand-webinar-399-days-to-save-the-world/): With Windows 10 support ending on October 14th, 2025, and the average Windows 11 migrations taking approximately 14 months the time to act is now but without a commercially flexible financial plan for your Windows 11 and hardware refresh migration project you may be left by the wayside. In this 45-minute webinar we explore: - [Using Microsoft Converged Communications solutions to enable smarter working](https://www.scc.com/insights/resources/from-fragmented-to-seamless-microsoft-converged-communications/): But, recognising the need for a catch-all solution, these three functions have now been rolled together into the comprehensive Microsoft Converged Communications package. This integration acknowledges that modern communication tools are deeply interrelated and cannot be viewed in isolation. The value lies in the holistic solution, not its individual components. - [Seize the opportunity: planning your Windows 11 migration](https://www.scc.com/insights/resources/seize-the-opportunity-planning-your-windows-11-migration/): Most people are now aware that Windows 10 support will end on October 14 2025. And yet it’s estimated by Microsoft that as many as 17.1 million devices in the UK alone that are currently running Windows 10 will be affected by this change, from laptops to devices for Teams rooms. This deadline is starting to creep up on many organisations, many of whom have yet to take firm action.  - [M365 Copilot: Supporting Neurodivergent Employees with Copilot](https://www.scc.com/insights/resources/m365-copilot-supporting-neurodivergent-employees-with-copilot/): Microsoft Copilot, the new AI companion tool, is currently being rolled out across a wide range of Microsoft products, including 365, Windows 11, Edge and Bing. Every day, more and more employees in businesses all over the world are discovering how it can transform their working lives. Copilot is providing assistance in many of our everyday tasks, helping maximise productivity, reduce errors and free up time to spend on more creative, value-adding work. - [Better payment solutions, smarter public services](https://www.scc.com/insights/resources/better-payment-solutions-smarter-public-services/): Local government authorities are facing financial pressures like never before, to the point where solvency is becoming a real issue. Four local authorities in the UK declared bankruptcy in 2023, and there is every chance that more will follow throughout 2024 and beyond. - [The Security Sprawl: How Vendor Consolidation Can Reduce Risk and Complexity ](https://www.scc.com/insights/resources/the-security-sprawl-how-vendor-consolidation-can-reduce-risk-and-complexity/): Author Steve Harrison - [Why Connectivity and Cellular Networking Matter](https://www.scc.com/insights/resources/cellular-networking/): It’s for this reason that all of our cellular connectivity deployments and partnerships start with a comprehensive network assessment. This assessment may uncover that a full network overhaul is required; alternatively, it may reveal that evolution is a better option than revolution and suggest specific areas for attention and investment. By completing the assessment, you stand a better chance of maximising your cellular networking capability, easing network management for the IT team, and delivering modern, efficient services for both your workforce and your customers. - [Is it possible to have it all with Azure Virtual Desktop? ](https://www.scc.com/insights/resources/is-it-possible-to-have-it-all-with-azure-virtual-desktop/): Author Steve Smith, Technology & Operations Director - Public Cloud - [Security Predictions 2024: Safeguarding the Digital Future](https://www.scc.com/insights/resources/security-predictions-2024-safeguarding-the-digital-future/): As we witness a remarkable surge in artificial intelligence, the challenges it poses to security measures continue to grow. The question that lingers is whether the drive to embrace AI is the beacon of the future. Explore the intricacies and implications of AI in cybersecurity and stay ahead of the evolving landscape. - [M365 Copilot: The Early Adopter’s View](https://www.scc.com/insights/resources/m365-copilot-the-early-adopters-view/): Even prior to its launch on November 1st 2023, Microsoft 365 Copilot has been generating a wave of interest, as more and more of us come to appreciate how artificial intelligence (AI) can transform our working lives. But what does AI-driven work look like in the real world? - [Doxis: Intelligent Content Automation](https://www.scc.com/insights/resources/a-new-era-of-information-management/): Everything you need to work better, faster and more securely. - [Helping businesses drive their sustainability forward](https://www.scc.com/insights/resources/helping-businesses-drive-their-sustainability-forward-2/): As a system integrator, you’ll understand the need to deliver competitive advantage to your clients - and from your perspective, that means demonstrating the return on investment you represent. This can be achieved in a variety of different areas: for example, according to Forrester research, every dollar invested into user experience generates a return of $100. However, it can be difficult to stand out from the crowd in a saturated marketplace and get your unique selling points across. - [Demystifying EDR, SIEM, MDR, XDR, and MXDR: Comparing Technology and Services Infographic](https://www.scc.com/insights/resources/demystifying-edr-siem-mdr-xdr-and-mxdr-comparing-technology-and-services-infographic/): By Rosie Harris Senior Cyber Product Manager - [Navigating the maze: selecting the right MSSP for cybersecurity success](https://www.scc.com/insights/resources/navigating-the-maze-selecting-the-right-mssp-for-cybersecurity-success/): In today's fast-paced IT world, outsourcing cybersecurity services has become a common practice critical to operational success. MSSPs are becoming increasingly necessary for organisations looking to secure their networks without exceeding their budgets and resources. - [Helping companies reduce commercial building carbon emissions and cut energy costs](https://www.scc.com/insights/resources/helping-companies-reduce-commercial-building-carbon-emissions-and-cut-energy-costs/): SCC (Specialist Computer Centres) and Grid Edge AI’s have partnered to help companies reduce commercial building carbon emissions and cut energy costs. - [How does recycling devices solve key NHS challenges?](https://www.scc.com/insights/resources/how-does-recycling-devices-solve-key-nhs-challenges/): The NHS and wider health and social care sector in the UK is under severe pressure for a multitude of different reasons, and that is having a knock-on effect on vital healthcare digitisation. - [New technology solution supports saving over a million electronic devices from becoming landfill](https://www.scc.com/insights/resources/new-technology-solution-supports-saving-over-a-million-electronic-devices-from-becoming-landfill/): SCC has been announced as part of a new collaboration supporting an as-a-service solution that aims to stop over a million electronic devices such as company mobile phones and laptops from becoming landfill over the next five years. - [Build vs Buy: Choosing the SOC solution that fits you](https://www.scc.com/insights/resources/build-vs-buy/): Understand how to improve your security posture with an SCC delivered Threat Protection Engagement using Microsoft tools - [How we can guide your organisation through the steps to becoming Microsoft 365 Copilot ready](https://www.scc.com/insights/resources/how-we-can-guide-your-organisation-through-the-steps-to-becoming-microsoft-365-copilot-ready/): Microsoft 365 Copilot is your AI assistant at work. Microsoft 365 Copilot paves the way for a more productive working experience. Microsoft 365 Copilot combines the power of large language models (LLMs) with your organisations tenant data in the Microsoft Graph, and the Microsoft 365 apps, to turn your words into the most powerful productivity tool on the planet. - [The Evolution of Managed Services in Cybersecurity](https://www.scc.com/insights/resources/the-evolution-of-managed-services-in-cybersecurity/): There’s an old maxim in cybersecurity: either you’ve been a victim of an attack or you’re going to be. The ever-evolving nature of cybersecurity threats requires constant vigilance from business leaders to keep up. Subsequently, cyber criminals operate with a business-like mentality, focusing on cost-effectiveness while looking for security weak spots and easy targets. Large cyber crime gangs can have sizeable resources with hierarchical organisation structures and even support functions such as human resources. According to research by Trend Micro, such a gang can have an estimated annual revenue of more than $50m. - [How to extract maximum value from your data ](https://www.scc.com/insights/resources/how-to-extract-maximum-value-from-your-data/): When changing your approach to maximising data value, the scale of the potential transformation can’t be overstated. For this to be realised, several functions and technologies have to come together: data integration, real-time analytics, data quality management, skills development, and data privacy and security measures. And this is where SCC can be instrumental, not only in helping you adopt these solutions, but also ensuring you have the right cloud and data infrastructure in place behind the scenes to support them.  - [Sound money: How SCC Payment Solutions can unlock Finance, Innovation and Technology (FIT) in healthcare](https://www.scc.com/insights/resources/sound-money-how-scc-payment-solutions-can-unlock-finance-innovation-and-technology-fit-in-healthcare/): It seems strange to say that the NHS is under more financial pressure than ever before, despite the fact that funding for it has reached record levels. This is down to a variety of reasons: some of them are knock-on effects of the Covid pandemic, such as ongoing costs and the elective care backlog. However, some are more macroeconomic in nature, such as rising energy costs, inflation and increasing demands to improve staff pay.Whatever the reason, it’s clear the NHS has to find some financial efficiencies wherever possible. - [On-demand webinar: Zero trust cloud print management](https://www.scc.com/insights/resources/zero-trust-cloud-print-on-demand-webinar/): Save time. Save money. Maintain control. - [On-demand webinar: SCC and KCS Procurement: Zero trust cloud print management](https://www.scc.com/insights/resources/zero-trust-cloud-print-management/): Cloud printing takes the best of print management and simplifies the process. Ensuring maximum customer protection, by keeping sensitive data secure on the workstation, giving you greater flexibility to localise print traffic, with around the clock support.   Watch the on-demand webinar where our specialist experts discuss Cloud Print Management and how it can help to improve operational efficiency and performance as well as enhancing data compliance. We will be discussing how public sector organisations can better protect their data using a zero-trust cloud printing solution. The webinar outlines: - [Recycle and save: a new way for education IT](https://www.scc.com/insights/resources/recycle-and-save-a-new-way-for-education-it/): Education is one of the biggest recipients of public spending in the UK - but despite this, the sector is feeling the strain more than ever. According to the Institute for Financial Studies, the sector received £99 billion in 2020-21, second only to healthcare and around 4.5% of UK national income.  - [A force to be reckoned with: keeping police data safe](https://www.scc.com/insights/resources/keeping-police-data-safe/): Data is the core of modern-day policing in many ways. With easy, fast and ethical access to important information, police forces can improve their operational efficiencies, and get the outcomes they want and that the public expect. However, this efficiency has to be balanced with the strongest possible security. - [Are you leveraging the true potential of your collaboration solutions?](https://www.scc.com/insights/resources/are-you-leveraging-the-true-potential-of-your-collaboration-solutions-2/): If we told you there was game-changing ROI hiding within your business, the meeting room might not be the first place you’d look. However, whether you’ve rolled out collaboration solutions through necessity, as a proof of concept, to facilitate hybrid work or to better engage with customers and partners, deployment is only half the battle. SCC Collaboration Solutions’s free health check can help you maximise your technology investments so you can achieve your business goals faster. - [Redefining collaboration spaces with AI](https://www.scc.com/insights/resources/redefining-collaboration-spaces-with-ai/): The COVID-19 pandemic has prompted a major rethink within business communication. All around the world, organisations came to realise just how important smooth and easy comms are to operations and collaboration. And as hybrid working has emerged as a long-term solution, the businesses that have invested in digital transformation and online means of communication have found themselves best-placed for success. - [How AI will augment your workforce, not replace it ](https://www.scc.com/insights/resources/how-ai-will-augment-your-workforce-not-replace-it/): It wasn’t so long ago that artificial intelligence and machine learning were considered trendy buzzwords with limited relevance to most businesses. But times have changed quickly, and AI has become essential in many use cases. Among them are customer service (cited by 56% of respondents to the Forbes Advisor survey) and cybersecurity (51%). - [Ransomware and the NHS: Securing vital care](https://www.scc.com/insights/resources/ransomware-and-the-nhs/): With over 250,000 outpatient appointments each day across 1,229 hospitals in the UK, alongside everything from procurement receipts to HR documents, it’s safe to say that the NHS deals with a serious amount of data across its interconnected tech and systems. So what happens when a hacker decides to breach and seize that data? - [How edge computing can solve your cloud migration challenges](https://www.scc.com/insights/resources/how-edge-computing-can-solve-your-cloud-migration-challenges/): Edge computing is a model where computer storage and processing power is located closer to where data is generated. This enables analysis and reporting to be conducted much faster, as the distances over which data has to travel are substantially reduced. As an SCC-specific example, our customers who utilise our edge computing solutions host computing and storage on their own premises, or at an SCC data centre nearby. - [Colocation – enabling your business to scale faster, stay connected and protected](https://www.scc.com/insights/resources/colocation-enabling-your-business-to-scale-faster-stay-connected-and-protected/): Colocation from SCC enables you to reduce costs, mitigate risk and minimise your environmental impact. Unlike many others we’re not a property company. We are proud to be Europe's largest independent IT company. We continue to invest in the specialist skills and expertise which are essential to operating and maintaining data centres, as well as mitigating against the growing number of risks. - [SCC and Zoom Webinar “Are you prepared for University Clearing 2023?”](https://www.scc.com/insights/resources/scc-and-zoom-webinar-are-you-prepared-for-university-clearing-2023/): https://player.vimeo.com/video/821714432?h=16eed2e85e&badge=0&autopause=0&player_id=0&app_id=58479 - [How the circular economy can reduce your costs – and your impact on the environment](https://www.scc.com/insights/resources/how-the-circular-economy-can-reduce-your-costs-and-your-impact-on-the-environment/): Have you ever wandered around your office, or reorganised an equipment cupboard, only to be astonished by the old keyboards? Or have you wondered why your colleague is still using a work phone that has a keypad? Across the UK, thousands of organisations suffer from tech clutter, as well as outdated tech still being used. And the fact is, it’s a waste of money. By holding onto technology for too long, organisations are effectively tying up cash, then letting that cash evaporate, sometimes to almost zero. Although a new £500 mobile phone or £30 keyboard may seem like a small cost to larger organisations at the individual level, multiply that cost by maybe 2,000+ employees and the numbers become something to think about. It’s also a big drain on our sustainability strategies too, especially when we inevitably get tired of looking at piles of old keyboards or drawers full of broken phones, and they don’t end up getting recycled as they should. Humans generate something like 50 million tons of e-waste each year, and commercial enterprises and organisations are often the biggest offenders. Then there’s the wasted electricity from charging and running outdated tech. Even if you intend to optimise the life cycle of tech to deliver a sustainable IT policy, uncertainties like Covid-19 and the War in Ukraine can result in budget reductions, with technology refreshes getting pushed down the priority list. This means we’re stuck with ageing tech that reduces organisational efficiency, which has a knock-on effect on team and individual performance, as well as being potentially a serious security issue. - [How the transport & logistics sector can meet ESG targets](https://www.scc.com/insights/resources/how-the-transport-logistics-sector-can-meet-esg-targets/): We live in a time where all businesses, across every sector, are expected to play their part in reducing their carbon emissions and joining the fight against climate change. Authorities all over the world are pressing businesses to take action, such as in the UK, where the Government has committed to reaching net-zero emissions by 2050. - [Key Collaboration Trends for 2023](https://www.scc.com/insights/resources/key-collaboration-trends-for-2023/): Do you remember when you took the 7.03 train into work every week day, or waved goodbye to a loved one as you stepped into your car to head off to an office? Over the past three years the way we work has immeasurably changed, and whilst individuals have found ways to adapt there are still many challenges for businesses to address, but these can also be viewed as opportunities. The so-called ‘Great Resignation’ is an excellent example of this. Millions of people globally deciding to quit their jobs could be splashed across the news as a catastrophic business downturn, but it would be just as accurate to call it the ‘Great Aspiration’. That’s because people want to change their jobs for something better, and that doesn’t always mean more money: it can be better employee experiences, or just feeling more valued by their employer. Businesses must therefore constantly adapt. Being able to quickly and seamlessly respond to challenges is vital to ensuring employees can always collaborate and stay productive, and this blog highlights how technology can help on that front in 2023. - [Discover the 2023 Digital Workplace Trends](https://www.scc.com/insights/resources/discover-the-2023-digital-workplace-trends/): Initially a short-term measure to deal with pandemic-related restrictions, hybrid working is now established as a permanent fixture in the business world. Gartner research has found that 96% of HR leaders will be adopting hybrid working within their organisations or have done so already. As a result, businesses are having to think increasingly long-term about how hybrid working is implemented. Ideally, employees should feel just as connected, motivated and productive working from home as they would be in the office. At the same time, they should also feel positive about working from the office, and they should be able to collaborate easily with any co-workers, wherever they are. Putting the right processes and technologies in place to make hybrid working a long-term success is therefore a top priority for many businesses in 2023. This blog highlights how the digital workplace can help address challenges along the way in three key areas. - [The changing face of customer service, and how technology can help](https://www.scc.com/insights/resources/the-changing-face-of-customer-service-and-how-technology-can-help-2/): For businesses of all types, customer service has become more important than ever before. Part of this is because customer expectations of excellent, personalised service are rising. But at the same time, increased competition and online retail make it easy for customers to switch to a competitor if they’re unhappy with the service they’re getting from a particular company. Delivering on customers’ expectations of service is easier said than done, and that’s because of how customer service is changing. Firstly, many businesses are struggling to recruit enough staff to handle all the customer queries and touchpoints that they need to cover. And secondly, those touchpoints are expanding in number all the time, and customers demand coordinated, simple contact whether in person, online, through an app, by email or over the phone. - [Tech that follows: Digital Workplace solutions for the modern business](https://www.scc.com/insights/resources/tech-that-follows-digital-workplace-solutions-for-the-modern-business/): Getting the best from tech in the hybrid era of work. Embracing flexibility and different work styles is critical to the success of any business in today’s competitive market. Regardless of an organisation’s size, industry, location, or distribution, its people must be able to connect and collaborate with speed and ease. Which can be even harder now that we have the challenges of hybrid work to contend with. People are increasingly on the hunt for hybrid work opportunities too, with 53% of employees considering transitioning to a hybrid model in the year ahead. So, with numbers of dispersed employees on the rise, how do you ensure your organisation stays productive, and how do you make work, work? Another challenge is that for some, hybrid work is a business model that allows employees to work from home part-time, and in the office only a few times a month. While for others it means continuing with remote working. With such a loose definition, how can organisations ensure they’re meeting each individual employee’s need – no matter where and how they work? Put simply, adapting to inevitable workplace changes is crucial. Every business function will need to come together and reimagine how to empower employees, engage customers, optimise operations, and cultivate innovation. This means embracing the best agile workplace technology that will effectively, follow your people wherever they go. By connecting people with the tools and data they need to work from any location, the opportunity exists to achieve far greater levels of productivity, operational agility, and sustainability. - [Are you leveraging the true potential of your collaboration solutions?](https://www.scc.com/insights/resources/are-you-leveraging-the-true-potential-of-your-collaboration-solutions/): If we told you there was game-changing ROI hiding within your business, the meeting room might not be the first place you’d look. However, whether you’ve rolled out collaboration solutions through necessity, as a proof of concept, to facilitate hybrid work or to better engage with customers and partners, deployment is only half the battle. SCC Collaboration Solutions’s free health check can help you maximise your technology investments so you can achieve your business goals faster. - [The impact of hybrid working on security](https://www.scc.com/insights/resources/the-impact-of-hybrid-working-on-security/): With organisations settled into hybrid working and enabling free movement between home and the office, now is time to ensure long-term cyber and information security and enable your business to thrive again. The Covid-19 pandemic triggered a rethinking of investment priorities for organisations around the globe, forcing IT decision-makers to make critical decisions about whether to reallocate funds from longstanding IT security projects. This shift in focus is reflected in a recent study by SCC, which revealed end user device security (+78%), identity and access management (+16%) and cyber security (+9%) have all become higher priorities in the post-pandemic IT budget, which are being updated for hybrid working. - [Inviting international innovation in healthcare](https://www.scc.com/insights/resources/inviting-international-innovation-in-healthcare/): Our Chairman, Sir Peter Rigby, and SCC’s Head of Innovation, Dan Cartter, welcomed new and emerging healthcare technology companies from Israel, Norway, Sweden and Finland to our international headquarters in Birmingham this week, as part of a visit to the UK organised by the British Embassy and Israel’s UK Israel Tech Hub. Sir Peter Rigby said: "At SCC, we are ideally positioned to partner with international companies to accelerate their plans to introduce new technologies to the UK market. This is due to SCC’s passion for innovation, our proven, trusted brand and our long history of successful partnerships with the NHS and other healthcare providers. It was a pleasure to host today’s event." Dan Cartter, Head of Innovation, added: "Through building strategic relationships with the world’s leading centres of innovation – in healthcare and other sectors – we can make an even bigger impact and help the NHS, and other providers, deliver digital solutions faster. Our resources, experience, and reputation make us an ideal partner for new and emerging technology companies." Ronit Applebaum, Healthcare Innovation Lead, UK Israel Tech Hub, British Embassy Israel, said: "The opportunity to visit SCC in Birmingham was beyond valuable, for us at the UK-Israel tech hub and especially for the Israeli start-ups. It was enlightening meeting so many of SCC’s team and learning about their activities and partnerships within the NHS and other Healthcare providers. The Israeli start-ups came out of the day not only with new learnings about the healthcare system within the UK but also with new and good connections to SCC and its various NHS collaborations. We are confident that SCC can, and will, play a big part in the penetration of Israeli technology into the UK market and we hope for many more successful events such as this one. I thank Daniel Cartter and Sir Peter Rigby for hosting us and arranging such a fantastic event!" Anat Weiss-Ronen, Head of FDI, British Embassy Israel, said: "Israel is a global powerhouse when it comes to medical innovation. For that reason, we, at the British Embassy believe that SCC, as a supplier of technology to the NHS, and a partner of SWFT, will support these companies by helping them develop and commercialise digital health solutions for the greater benefit of the wider NHS." - [What Trigger’s broom can teach us about cybersecurity](https://www.scc.com/insights/resources/what-triggers-broom-can-teach-us-about-cybersecurity/): As explained by Bobby Ford, global chief information security officer (CISO) at Unilever: “Legacy IT systems are often at the heart of cyber breach incidents, and because decommissioning is not usually an option, information security professionals need to manage the risk by working closely with key business stakeholders to identify all critical systems and the systems that support them.” Without heeding Ford’s advice, IT bosses lumbered with legacy systems can’t always know what data sits where, who owns it, and who even knows it exists, let alone who is able to access critical data, leaving the organisation exposed to a potential data breach. Under GDPR regulations, UK companies stand to be fined up to £17.5 million or 4% of annual global turnover – whichever is greater – for infringements, in addition to loss of business, inability to operate, and irreparable damage to brand reputation and trust. That’s why it’s critical that legacy systems aren’t forgotten about. When legacy systems don't get as much attention as recently refreshed IT, they are easily forgotten, and cyber security updates stop. When these updates stop, legacy systems no longer receive critical patches for the latest threats making them extremely vulnerable to hackers and malware. As cyber-attacks evolve and get ever more sophisticated, malware can live undetected for as long as six months, extracting hundreds of thousands of lines of data. - [What is Distributed Cloud? SCC’s Definitive Guide](https://www.scc.com/insights/resources/what-is-distributed-cloud-sccs-definitive-guide/):   Never before has the on-demand availability of your data and applications to your workforce been so critically important. According to SysGroup, this is the number one reason that companies migrate to the cloud. With the move towards more remote working from 2021 and beyond, the cloud has become an even more integral part of business. Cloud computing is key to enabling availability, and enterprises all over the world are adopting a cloud-first strategy. IDG’s 2020 Cloud Computing Survey has found that the proportion of companies operating fully or mainly in the cloud will have jumped from 38% to 59% in just 18 months. Despite this significant shift, existing cloud solutions may not encompass the scope or flexibility needed to support seamless day-to-day operations in this new world of work. This is where distributed cloud can make a real difference.   - [Data Sovereignty in the UK](https://www.scc.com/insights/resources/data-sovereignty-in-the-uk/): Data sovereignty is about more than control Growing awareness and demand for data sovereignty is an opportunity for organisations to simplify data hosting and management In recent years the word sovereignty has become prevalent in the daily lexicon of life, as geopolitical events reshape society and business. For the business technology leader, data sovereignty is set to become one of the key topics they will need to address in the coming months and years. At the heart of data sovereignty are issues of economic prosperity, protectionism and the security of individuals, organisations and nations, and this is why data sovereignty will be an issue business technology leaders will need to grapple with. Data has become a highly valued resource because data enables individuals, companies and nations to evolve and develop, so control is essential. The rapid growth of social media giants and global eCommerce platforms demonstrate this clearly. For business technology leaders, who are now tasked with so much more than just operating the IT, strong data management is therefore vital to ensure the business can use its data resources to grow. Data sovereignty, therefore, touches three key topics of business leadership in the 2020s, deriving business value from data, security (something the consumer and regulators demand and thus secures the sustainability of the business), and thirdly the implications of Brexit. A complication of data sovereignty is that organisational data is not only stored in the UK, for example, but that data is bound by the laws of the nation holding the data. For some customers or partners, having personal identifiable data travelling through other countries will be highly problematic, so data sovereignty provides an additional layer of customer service and good business practice. Especially as organisations can then set strong governance practices around that data, and how it is used. Getting to good data sovereignty begins with having a strong understanding of where the organisational data resides, and where that data could reside. This means analysing the data journeys in your organisation, working out where the data enters the business, how it moves, why it moves, what processes that data supports and has to go through, and any transformations the data has to undergo. Once an organisation understands its data, it can then place the data into a sovereign setting. Data sovereignty also provides organisations with a route to simplification. Not only has the data been fully understood, but in moving it to a sovereign status in a data centre within a sovereign state, the organisation has also reduced the number of regulatory hurdles that have to be navigated. The data is bound to the laws of the sovereign state. Having data spread across the regions of the world means compliance levels for each and every one of those regions, and this adds to the complexity of the business. In the UK Brexit could create some complexity, but as things stand at present, it looks very likely that the UK will adopt the vast majority of the practices within GDPR, the European regulation brought into power in 2018. Hosting the organisation's data in a UK data centre does simplify the information management for the business. It is important to remember here though, that for many organisations, a blended approach to data centre hosting is the most efficient model. In terms of data sovereignty, we are increasingly working with organisations that require a menu approach to data sovereignty, and data centre hosting, with certain services being delivered by different service providers from different data centres. Again, the simplicity delivered by data sovereignty benefits the menu approach to data centre and cloud services selection, as there is a single source for the data and a set of strict governance around that data. SCC understand the importance to give our customers the options to hold their data in the required place and manage its sovereignty as well as its security. Our UK based Data centres allow them to keep the data close if needed. CIOs and CTOs are demanding greater transparency and demonstrations of data sovereignty in the proposals for data centre services - and we welcome this. The data breaches that have hit the headlines in recent years have educated the customer. Data needs to flow to provide the services the customer expects and to deliver efficient business, but not at the cost of the security and sovereignty of personal or valuable data. SCC’s partner ServiceNow, the leading digital workflow company, is increasing investment in its data centre infrastructure by developing new facilities in two new locations: Newport, United Kingdom and Dublin, Ireland. This investment will continue to support customers’ digital transformation journeys and help customers navigate the post-Brexit landscape. These new data centres will establish two new pairings for the hosting of customer instances: an UK sovereign pair between London and Newport, and a EU sovereign pair between Amsterdam and Dublin. These new data centre pairings will form part of ServiceNow’s Advanced High Availability Architecture and will continue to ensure the scalability of its cloud services. This investment takes ServiceNow’s global data centre pairs to 11, spanning five continents, and supported by six global support centres to serve customers’ digital transformation needs. SCC who use ServiceNow to support its own UK based Data Centres services as well as the other IT Services see the importance of understanding and controlling its and customer’s data’s sovereignty, and have moved its own ServiceNow to these UK based data centres. SCC is also a partner of ServiceNow and provides support and advice to customers of ServiceNow. Data Sovereignty Webinar from SCC on Vimeo. - [Webinar Series | SCC and IBM: Business in the New Normal World | Part 4 of 4](https://www.scc.com/insights/resources/webinar-series-scc-and-ibm-business-in-the-new-normal-world-part-4-of-4/): Access SCC and IBM: Business in the New Normal World on-demand webinars here: - [Demystifying N365](https://www.scc.com/insights/resources/demystifying-n365/): An agreement struck between NHSX, NHS Digital and Microsoft will save the NHS hundreds of millions of pounds and enable all eligible organisations in England to access Microsoft 365 digital tools. The agreement guarantees significant cost savings for both individual NHS organisations and the NHS as a whole, which will improve productivity, enhance collaboration and strengthen cyber security across healthcare services. - [Created a dedicated service desk within 24 hours](https://www.scc.com/insights/resources/created-a-dedicated-service-desk-within-24-hours/): As we continue to support businesses through the coronavirus crisis, SCC is proud to have stood up a brand-new dedicated service desk in just 24 hours for a major UK home building company. Whilst focusing on enabling as many employees as possible to work from home due to the coronavirus pandemic, the customer’s internal service desk hit capacity. SCC reacted immediately, standing up a dedicated service desk with eight resources, helping to assist around 3,000 home users, all in less than a day. We want to say a massive thank you and well done to the team in SCC Romania for delivering this unimaginable task under challenging circumstances! - [A more intelligent approach to waste management](https://www.scc.com/insights/resources/a-more-intelligent-approach-to-waste-management/): A council in the Midlands region were getting a lot of calls from people asking questions about rubbish bin collections and waste management. A lot of these enquiries were quite similar and answering the same questions repeatedly was taking up an increasing amount of time. SCC worked with the council to develop an intelligent chatbot service that converts the speech of callers to text using natural language understanding. The system then uses AI to pick out certain keywords or phrases and provide an automated voice response based on pre-set criteria. This was integrated into the existing call-centre for the council. - [Emerging technologies – where can they be used in your organisation?](https://www.scc.com/insights/resources/emerging-technologies-where-can-they-be-used-in-your-organisation/): Can emerging technologies such as AI, IoT, RPA and NLU have a role to play in your organisation? - [The Golden Hour of Cyber Security](https://www.scc.com/insights/resources/the-golden-hour-of-cyber-security/): Victims - [Simplifying the Complex World of Data](https://www.scc.com/insights/resources/simplifying-the-complex-world-of-data/): Click here to read the whitepaper - [Cyber Security: How to Avoid a Rude Awakening](https://www.scc.com/insights/resources/cyber-security-how-to-avoid-a-rude-awakening/): Political events over the past few years have caused a lot of people to wake up with a start – there’s nothing like a bit of national outcry to shake you out of your slumber. That moment of trying to come to terms with what happened while you were sleeping is all too familiar to CISOs whose organisations have been hit by a cyber incident – can you imagine starting your day with the news that your customer data has been compromised? For many people with responsibility for IT security, the worry of waking up to their CEO (or worse, Twitter) telling them that something has gone seriously wrong stops them from getting a good night’s sleep. But it doesn’t have to be this way. As a result, we’ve had a number of conversations with people who are keen to understand how they might rehearse a cyber incident and the associated processes. - [What is edge computing and why does it matter?](https://www.scc.com/insights/resources/what-is-edge-computing-and-why-does-it-matter/): Edge computing will signal a move from what is traditionally understood to be the cloud – but what exactly is it, what’s it good for, and who are the main players? Edge computing has provided an impressive alternative over these past few years within the technology landscape, and seems to be proving that it has the potential to dramatically alter the manner in which information is made and processed.   Here, we take a brief look at what edge computing actually is and why it may prove crucial for the future when moving away from the cloud.   Edge computing – what is it?   Edge computing is a “mesh network of micro data centres that process or store critical records locally and push all received records to a central data centre or cloud storage repository, in a footprint of less than 100 square feet,” according to research firm IDC.   Rather than sending all data collected by Internet of things (IoT) sensors directly to the cloud, edge computing processes this data within the network, and only relevant data, or information data conveniently bundled, is sent; reducing latency issues.   What is edge computing good for?   Cloud computing has revolutionised how people store and use their data. However, there are some areas where the cloud is limited. Latency, bandwidth, security, and a lack of offline access can be problematic.   To solve this problem, users need strong, secure and intelligent on-premise infrastructure for edge computing. When data is physically located closer to the users who connect to it, information can be shared quickly, securely, and without latency. Public services such as finance, healthcare and retail, all require low levels of latency. This is due in most part because low levels of latency are vital for a great customer digital experience. For this reason, it is becoming debatable whether edge computing can even displace the cloud with its robust solutions. This may be due to the fact how IoT demands and cloud limitations are changing the requirements of edge computing, making the distributed IT and on-premise infrastructure your central repository for the connected world. Its importance in the cloud computing market is becoming eminent as we know it. Who are the main players?   At present, the edge computing market landscape consists of players from the public cloud (Microsoft, IBM, Google and Amazon), as well as networking companies, independent software vendors (KPMG) and industrial automation companies (Siemens). Each of these segments tackles edge computing differently.   Microsoft for instance, positions itself as the leading company in edge computing. They have specifically launched Azure IoT Edge, “a dynamic software platform that delivers cloud services to edge devices, making hybrid cloud and edge IoT solutions a reality”.   This is said to have had a mostly positive impact on the cloud computing market since its inception. Using Azure IoT’s existing infrastructure, dozens of Microsoft partners are already at work creating transformative experiences for their customers. Microsoft has also spoken briefly about the importance of edge computing for their associates, Ecolab, who are tapping into the Azure IoT to help industries worldwide to find solutions to the problem of water scarcity: “Our goal with Azure IoT Edge is to further expand these existing cloud capabilities by enabling partners to extend cloud intelligence to edge devices”.   In another instance, Siemens Industrial Edge also utilises perfectly the concept of edge computing to “apply the intelligence and scalability of the cloud directly in your manufacturing systems”. This has allowed the corporation to “combine local and high-performance data processing directly within their automation system with the benefits offered by the cloud: app-based data analysis, data processing and infrastructure-as-a-service concepts with a centralised update function”.   It is becoming apparent that edge computing is a technology that is growing in interest by the year.   According to a study from IDC, “45 percent of all data created by IoT devices will be stored, processed, analysed and acted upon close to or at the edge of a network by 2020.” As the amount of data we produce is ever increasing annually, so is the demand for edge computing technologies, enabling such secure and effective data transmissions. - [Evolving your service desk to the next generation](https://www.scc.com/insights/resources/evolving-your-service-desk-to-the-next-generation/): It’s just typical, isn’t it? The one time you really need to contact a company for technical support is when it’s out-of-hours. Then, when you call back the next day during peak time, you end up listening to cheesy pop songs whilst waiting on-hold in a queue of dozens of people. We’re living faster than ever before and trying to squeeze more in into the same daylight hours. We don’t have time to wait and we don’t have time – or the patience – for queuing. So, what’s the solution? - [This is how to save money using the Internet of Things](https://www.scc.com/insights/resources/this-is-how-to-save-money-using-the-internet-of-things/): Wearable tech, smart homes, cars, and speakers – the words on everyone’s lips are to do with the ‘Internet of Things’ (IoT), and the possibilities are extraordinary. Put simply, the ‘Internet of Things is about connecting devices over the internet which allows them to talk to us, applications, and each other. It encompasses everything from simple sensors to smartphones and wearables. The IoT has the potential to reduce costs for your business and increase efficiency in the workplace. In fact, a study by logistics service provider DHL and IT firm Cisco predicts that the IoT will save businesses $1.2 trillion in productivity costs alone. Here’s how: - [How GDPR is being used to scam you](https://www.scc.com/insights/resources/how-gdpr-is-being-used-to-scam-you/): The advent of the General Data Protection Regulation (GDPR) should bring with it some feelings of reassurance and heightened security. However, some cybercriminals are using it to their advantage in order to exploit unknowing users. According to the Independent, fraudsters have been posing as banks over email and using GDPR as an excuse to extract key information from users. These fake emails tell customers that their accounts will be terminated unless they update their records immediately, at which point they are directed to a website that steals any data input.With cyber criminals becoming evermore devious and deceptive, here are seven signs to look out for in the latest phishing emails. - [How can cloud give YOU the competitive advantage?](https://www.scc.com/insights/resources/how-can-cloud-give-you-the-competitive-advantage/): Companies who have deployed cloud are said to be gaining competitive advantage over their rivals, according to a new study conducted by IBM. The study of 800 cloud decision-makers looked at the business outcomes of organisations using cloud and how their results are being achieved. The results indicated that those who have deployed cloud are re-inventing customer relationships, utilising analytics for insights from big data, growing revenue faster and much more. How is cloud giving these companies the competitive edge?