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Automating the enterprise. Gain real competitive advantage by automating the enterprise and integrating interactions between apps, data, and systems. The demand for speed and ease is resulting in significant investment in automation and integration – with the COVID-19 pandemic accelerating digital transformation. However, creating speed without the appropriate strategy and technology often leads to failure....

Data is the foundation to drive smarter decisions and fuel transformation. However, whilst 90% of business leaders list improving data as a top priority, only 15% of them are actually getting what they need from their data. That’s where AI comes in.   The IT market is shifting towards insight-driven self-service analytics and transformational business...

Healthcare providers are under enormous pressure to see more and more patients every day, each one with unique, sometimes complex, circumstance that require specialist care. Clinicians bear the brunt of this expectation, as they deliver an appropriate level of care to as many patients as possible, prioritising where needed, as quickly as they can. Healthcare...

The sudden transition to a brave new business world may not have happened in the way it was supposed to – but the new normal is here and the ability for IT leaders to keep delivering the best value is more challenged than ever. SCC and IBM are helping organisations to identify the business outcomes...

A major logistics company had a problem that was causing time and money to be lost as well as customer service impacted. Vehicles were being sent out to pick-up consignments for delivery only to discover on arrival that there was some kind of special requirement. The items might be particularly heavy or difficult to handle,...

Solving problems in new ways with new technologies Can emerging technologies such as AI, IoT, RPA and NLU have a role to play in your organisation? Or are they just the latest in a series of terms that will inevitably be over-hyped by analysts and suppliers, but ultimately be of little practical use to most...

Think of the leading nations in digital technology; consider the most infamous regions for tech innovation. You’re most likely picturing Silicon Valley and global tech brands – the likes of Apple, Facebook and Google – leading the way. You’re unlikely to think of Estonia. But this post-Soviet state is showing its tech-savvy side with the...

It was a big year for cyber security in 2018. The General Data Protection Regulation (GDPR) came into force, demonstrating the serious nature of confidential data and keeping it safe. For those who fail to align their practices to the regulation, they face the consequences of a hefty fine, which could potentially destroy their business....

New research by Gartner has revealed that businesses across all industries are using artificial intelligence (AI) to gain an advantage over competitors. The 2019 CIO survey, of 3,000 chief information officers across 89 countries, found that the number of organisations using AI has risen by 270% since 2015. It also uncovered that 52% of telecommunications...

A new NHS approved £1.5m ‘Tele-Pharmacy’ has opened in Liverpool aimed at assisting people living with chronic care conditions to manage their medicinal needs through an artificial intelligent (AI) mobile app. ‘Now Patient’, developed by Now Healthcare Group, aims to support up to 15 million people living with long-term health conditions such as cancer, diabetes...

Artificial Intelligence (AI) is set to create more jobs than it erases over the next two decades according to a new report. The report, by PricewaterhouseCoopers (PwC), claims that AI will create an estimated 7.2 millions jobs in the UK between 2017 and 2037. It is estimated to replace seven million others. The multinational professional...

It’s just typical, isn’t it? The one time you really need to contact a company for technical support is when it’s out-of-hours. Then, when you call back the next day during peak time, you end up listening to cheesy pop songs whilst waiting on-hold in a queue of dozens of people. We’re living faster than...