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Campus life has changed beyond recognition for students, teachers, and faculty staff alike, but it has also provided an opportunity for education professionals to re-evaluate learning norms, providing a glimpse of what the future could hold for higher education in the post-pandemic world. Adapting to new conditions has meant lecturers have had to find new...

In the past 12 months, the lives of working professionals have transformed. Hybrid working is now a reality and it’s a way of working many have dreamt of for years. As the world of hybrid work continues to develop and an increasing number of meetings and creative collaborations take place virtually, integrated audio and video...

2020 has been labelled many different things. Now, as lockdown restrictions ease and we look ahead to the future of work, perhaps the most pertinent description of the past year is ‘the world’s biggest remote working experiment’. Remote working was an entirely foreign concept to many organisations and business leaders as recently as 14 months...

Since the earliest PCs, users have wanted and needed to do more with less With this in mind, users demand faster and more reliable performance on smaller and more mobile devices. And with working environments changing and workloads increasing, those demands are getting higher. Work and personal technologies are continuing to integrate, with communication technologies...

Organisations globally are under pressure to ensure a consistent, high-quality collaboration experience, with the majority of workers now spending most of their time at home or working remotely. As we look ahead to the post-pandemic era, it’s predicted hybrid working – a blend of office-based, remote, and homeworking – will become a permanent arrangement for...

If work means calls via multiple devices, you need a wireless headset that fits with your dynamic working style in the hybrid workplace. The way we work has changed indefinitely. As we look to hit the ground running and accelerate the COVID-19 recovery, it’s clear the future of the workplace is hybrid. SCC and EPOS...

The relationship between companies and customers is changing. A new generation of tech savvy, time limited consumers demand instant interaction using modern technology. As a result, the role of the contact centre is also changing, with customers spending less time face-to-face or even talking on the telephone, instead preferring digital interactions at the touch of...

HPE GreenLake: Bringing the cloud experience to apps and data By Yatheif Mohammed, HPE Technical Account Manager at SCC Many businesses are looking at the best way to manage their workloads, with much talk about public cloud vs on premises IT. However, it’s not always the case of choosing one over the other, but rather,...

Mobile phones are more critical than ever for productivity, but growing security threats make managing and maintaining a large fleet of mobile devices challenging for IT teams.   Unique to Samsung and delivered in partnership with SCC, the Enterprise Edition is an integrated package of mobile technology and services designed to make protecting and managing...

The combination of message, video, and phone will reshape the future of work. That’s why SCC has partnered with RingCentral, a leading provider of unified communications (UC), customer engagement, and contact centre solutions for businesses worldwide, to enhance its UC portfolio as we head into the WFH 2.0 era. Before COVID-19, organisations dabbled in remote...

Remote working is creating entire new organisational structures and reshaping business models.   Leaders are rethinking ways to generate sales and deliver services using remote working practices and looking to the long-term when it comes to welcoming employees back to a new, hybrid workplace. The norms that define how we work are changing hybrid workplaces...

Working from home is the new normal – and it’s here to stay.   Organisations are already looking to the long-term and updating WFH policies, heralding a new era of hybrid working and changing the way we work forever.   Before COVID-19, an estimated 30 million people worked from home on a regular basis. The...