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The pressure on educational institutions to deliver more timely, relevant, and convenient information with fewer resources requires greater efficiency. Students expect a technology environment that enables mobility, flexibility, and fast access to curricula and other critical information. Teachers and faculty expect a technology environment that enhances the teaching process and eliminates administrative burdens. They want...

We’re all talking about hybrid working and the new normal – but now it’s time to move beyond traditional meetings and enable true hybrid working with Surface Hub 2S by Microsoft. True hybrid working is more than just meeting remotely – it’s teams connecting, communicating, and collaborating live. It’s colleagues, customers, partners, and suppliers coming...

The sudden shift to hybrid has required most organisations to deploy collaboration solutions quickly, to help staff stay connected. However, in many cases, quick-fix tools were implemented as a tactical move, simply to keep the business functioning in an unpredictable situation. Now those same organisations need to stop and reconsider how their decisions can be...

For nearly a decade Poly has been studying workplace personas and how to match workstyles and employee behaviours to devices and technologies to increase productivity. This research has identified six distinct personas making up 92% of a typical enterprise.   In January 2021, Poly completed its latest round of personas. The study surveyed more than...

Organisations globally are under pressure to ensure a consistent, high-quality collaboration experience, with the majority of workers now spending most of their time at home or working remotely. As we look ahead to the post-pandemic era, it’s predicted hybrid working – a blend of office-based, remote, and homeworking – will become a permanent arrangement for...

The era of remote working is here. As people spend more time working at home or on-the-go, they need tools to stay as collaborative and productive as when they’re at the office. Each worker and workspace are different. Some prefer to work at home, others on the go, and some at their own desk in...

The relationship between companies and customers is changing. A new generation of tech savvy, time limited consumers demand instant interaction using modern technology. As a result, the role of the contact centre is also changing, with customers spending less time face-to-face or even talking on the telephone, instead preferring digital interactions at the touch of...

Mobile phones are more critical than ever for productivity, but growing security threats make managing and maintaining a large fleet of mobile devices challenging for IT teams.   Unique to Samsung and delivered in partnership with SCC, the Enterprise Edition is an integrated package of mobile technology and services designed to make protecting and managing...

The combination of message, video, and phone will reshape the future of work. That’s why SCC has partnered with RingCentral, a leading provider of unified communications (UC), customer engagement, and contact centre solutions for businesses worldwide, to enhance its UC portfolio as we head into the WFH 2.0 era. Before COVID-19, organisations dabbled in remote...

Remote working is creating entire new organisational structures and reshaping business models.   Leaders are rethinking ways to generate sales and deliver services using remote working practices and looking to the long-term when it comes to welcoming employees back to a new, hybrid workplace. The norms that define how we work are changing hybrid workplaces...

Working from home is the new normal – and it’s here to stay.   Organisations are already looking to the long-term and updating WFH policies, heralding a new era of hybrid working and changing the way we work forever.   Before COVID-19, an estimated 30 million people worked from home on a regular basis. The...

Now more than ever, the ability for people to work from home with the best-in-class user experience is critical. With the onset of the COVID-19 pandemic, remote working is already creating entire new organisational structures and even new business models. Technology enables this new of working. Working closely with vendor partners like iiyama, SCC ensures...