CENTRAL GOVERNMENT
Central Government:Transforming citizen services with secure digital solutions
Central government in the UK carries extraordinary demands. Teams have to deliver seamless digital services, safeguard sensitive data, meet strict regulatory standards and hit bold ESG targets while operating legacy estates that date back decades.
Post-Brexit outcomes and recovery from Covid-19 add unique pressure, with citizen expecting modernised services as departments work within limited funding and often unsuitable commercial arrangements. Unlock the expertise and support needed to solve these challenges.
Digital transformation for a changing landscape
We know the stakes are high and resources are tight in central government.
Optimise
SCC partners with government bodies to tackle complexity and deliver secure transformation at scale through outcome-driven optimisation. Our proven approach streamlines operations, reduces costs and enhances performance across departments. With over 20 years of central government experience, we remove inefficiencies while maintaining the highest standards of security and compliance.
Today’s procurement landscape demands demonstrable value, with Social Value performance comprising at least 10% of every evaluation. SCC enables departments to optimise both technology investments and sustainability outcomes, delivering measurable improvements in cost-effectiveness, operational efficiency and environmental impact that strengthen public trust.
Modernise
Our work with organisations including HMRC, Ministry of Defence, the Cabinet Office, Department for Transport, HM Land Registry and the Bank of England shows our ability to modernise legacy estates without compromising security or service continuity. We transform decades-old systems into agile, cloud-enabled platforms that support flexible working and rapid service delivery.
SCC’s vendor-neutral approach ensures departments avoid lock-in while accessing cutting-edge technology from Microsoft, AWS, IBM and Cisco. We modernise infrastructure through hybrid cloud adoption, intelligent automation deployment and comprehensive digital workplace solutions that empower government teams to deliver 21st-century services.
Digitise
Today’s citizens expect digital government services that match the ease and reliability of the private sector. SCC enables comprehensive digitisation through interoperable systems, secure data-sharing frameworks and analytics platforms that turn government data into actionable insight for better-informed policy decisions.
Our end-to-end approach spans citizen portals, cross-agency collaboration tools, AI-powered process automation and real-time compliance monitoring. The result is seamless digital experiences that improve citizen satisfaction, accelerate service delivery and demonstrate the transparency and efficiency modern government requires.
IT strategies aligned to UK government priorities
Our approach is vendor-neutral and outcome-driven. We design solutions that help departments modernise, comply and deliver sustainably.
We provide:
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Public sector UK cloud hosting through accredited local platforms
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Green IT and sustainable public services strategies aligned to ESG procurement standards
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Direct access to frameworks such as G-Cloud and CCS for compliant procurement
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Collaboration and workflow automation through partnerships including Xurrent
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Trusted licensing advisor expertise across the full software lifecycle
Our consulting teams simplify licensing and asset management, support renewals and manage entitlements. We help departments control spend and compliance through structured automation, cloud cost management and hybrid integration.
See how SCC enables secure cloud modernisation for a government agency.
Opportunities, challenges and SCC solutions for central government
Enhanced service portfolio
SCC’s comprehensive portfolio for Central Government brings capabilities refined over years of sector delivery:
Supply chain management
End-to-end supply chain management from procurement through to recycling and destruction, with asset management systems that reduce administrative costs through pre-defined catalogues and approval processes.
Payment solutions
SCC’s Payment Solutions design bespoke payment agreements for all asset types, incorporating lifecycle steps on a simple cost per asset basis. This includes Anything as a Service, Device as a Service (DVaaS), Room as a Service and Software Payment Agreements that let organisations benefit from multi-year discounts while maintaining annual payment schedules
Strategic consultancy
SCC’s Strategic Consultancy Practice helps customers set strategy in the right way and order before major technology investments. Our consultants deliver technical presales support, strategic reviews, maturity assessments, roadmap development and transformation programme governance across Digital Workplace, Enterprise Solutions and Network Security.
Collaboration services
SCC’s collaboration solutions combine audio and video services with distinctive payment and support options, including Collaboration Spaces for multi-location connectivity, Intelligent Workplace solutions with digital signage, Contact Centres with omnichannel support and As a Service models with consumption-based pricing.
Insights and resources
People-first AI: Humanising HR in the Public Sector
Public sector HR teams are under pressure—managing rising demand, limited budgets, and shifting workplace expectations. But what if technology could help leaders deliver more human services, not less? AI can lift administrative burdens, streamline employee support, and free HR professionals to focus on meaningful, people-centred work. Workplace Challenges The AI Opportunity When used responsibly, AI…
Central Government
SCC named as supplier on ICT Framework
European technology solutions and services provider SCC has secured a place on ICT Framework, reinforcing its long-standing role as a trusted digital partner to blue light organisations across the UK. Following a competitive tender process led by the Police, Fire and Crime Commissioner for Northamptonshire, in collaboration with Blue Light Commercial, SCC has been appointed…
Central Government
One Cisco: Powering the AI Era Together
Deliver the outcomes your business needs—AI-ready data centres, future-proofed workplaces, and digital resilience—through a unified approach to accelerated computing, networking, security, observability, and collaboration. The world is changing faster than ever. AI is transforming how we live, work, and create—and connectivity underpins it all. Cisco, together with our partners, is revolutionising how infrastructure and data…
Central Government
SCC named as supplier on Crown Commercial Service’s Multifunctional Devices and Managed Print Services framework
European technology solutions and services provider SCC has been named as a supplier on Crown Commercial Service’s (CCS) Multifunctional Devices, GovPrint Hardware, Managed Print Provision and Digital Workflow Software Services framework (RM6361). SCC is named on the following Lots, further extending its footprint as a supplier to public sector organisations: • Lot 2: Provision of…
Central Government
Better Together: Why Cisco and Microsoft Make Sense for Modern UCC
The False Choice Between Cisco or Microsoft Unified communications doesn’t need to be a binary choice. Many organisations have historically tried to simplify their estates by choosing a single vendor for unified communications and collaboration (UCC)—but that often sacrifices flexibility and capability. In today’s connected enterprise, SCC supports a dual-vendor strategy that leverages Cisco and…
Central Government
Meeting Intelligence: Where Microsoft 365 Copilot delivers its greatest impact
Cost-effective, cloud-based device management that transforms productivity, visibility and security Microsoft’s AI assistant, Copilot, has seen remarkable adoption since its launch, with official statistics showing daily usage almost doubling every three months. As its capabilities expand across the Microsoft 365 suite, organisations continue to discover new productivity possibilities. However, many organisations have become fixated on…
Central Government
A strategic partner in government
SCC delivers secure, compliant and scalable technology to UK central government without the constraints of vendor lock-in. Our independence ensures that every solution is designed around your objectives, not external agendas. We continue to invest in specialist teams and strategic partnerships that align with evolving public sector priorities, so that departments can modernise with confidence.
Unmatched public sector experience
SCC delivers secure, compliant and scalable technology to UK central government without vendor lock-in. Our independence means every solution is built around your objectives, not external agendas. We continue to invest in specialist teams and strategic partnerships aligned to evolving public sector priorities so departments can modernise with confidence.
With decades of experience modernising estates for HMRC, the Ministry of Defence, the Department for Transport, HM Land Registry and the Bank of England, SCC is a trusted partner at the heart of government. Our teams understand frameworks, procurement protocols and policy drivers, enabling consistent delivery and long-term support that meet the expectations of ministers, civil servants and citizens. SCC has established strategic partnerships with Central Government agencies, delivering Networks and Infrastructure Capability Programmes through innovative embedded functions with skilled, security-cleared personnel.
Leading technology partnerships
We work with Microsoft, AWS, IBM and Cisco to deliver future-ready solutions across cloud, data, networking and automation. These partnerships give government the assurance of market-leading technology, combined with the independence to integrate what is right for each task.
Sustainable and responsible
Sustainability now runs through government procurement. SCC supports this through programmes such as Recyclea, ESG-aligned supply chains and accelerated net zero targets. We help departments meet social value and carbon commitments while delivering practical IT solutions that are efficient, secure and resilient.
Proven case study results
Canal and River Trust partnership
SCC has been a partner since 2009, providing managed IT services for 1,900 users including ITIL-aligned service management, infrastructure hosting and security services. Through collaborative modernisation, we achieved a 15% reduction in hosting charges while enabling rapid remote access during COVID-19, with changes completed within three days using shared services.
Central Government Agency partnership
Over 15 years of partnership providing data centre services, IT supply and strategic consultancy. Recent strategic partnership delivering a Networks and Infrastructure Capability Programme with embedded technical teams, enabling a 50% improvement in time to value compared with previous deployments through Software Defined Network implementation.
Frameworks
What our customers say
“SCC provides us with the services necessary to deliver, upskill and support our staff through change. The SCC team have delivered on the first phase of this programme and we are now scaling this out to our entire user base of up to 4,000 staff.”
Paul Batchelor
Technical Architect, Digital Services
Department for Transport
“SCC worked with us on discovery and validation of our software estate, helping us negotiate master agreements with software vendors. They are our trusted licensing advisor…and we look forward to continuing to work with them as our software estate evolves.”
Claire Hughes
Category Lead, Procurement & Commercial Group
HM Land
“We chose SCC because we didn’t want multiple solutions from different providers. Their capability meant we had one provider to go to for everything.”
Iain Hepburn
IS Mobilisation Lead
Mitie Care & Custody
Frequently asked questions (FAQs)
Meet our central government sector specialists
Gary Liddle
Public Sector Director – Central Government
With nearly 38 years in the Civil Service, including over 25 years in commercial leadership at His Majesty’s Revenue and Customs (HMRC), Gary managed around £1bn of annual IT spend and led some of the Department’s most complex technology procurements. He also spent a year with the Foreign Office overseeing global IT procurement, gaining unique international experience. At SCC, he works with Central Government customers helping them deliver better services through digital transformation and building genuine, outcome-focused partnerships.
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Laura Larwood
Head of Central Government, National Security & Defence
With over 18 years of experience in technology sales, Laura Larwood leads our Central Government, National Security & Defence team. Throughout her career, she has developed a deep understanding of the priorities, complexities, and evolving challenges faced by Central Government. Laura is a passionate advocate for Digital Transformation, championing innovative solutions that enhance operational efficiency and deliver seamless, citizen-centric services. Her leadership is defined by a commitment to driving meaningful change across the public sector.
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Ready to start?
Ready to modernise your services securely and sustainably? Speak with SCC’s central government specialists today.
The SCC Advantage
SCC serves as a strategic partner in navigating complex IT landscapes, offering integrated support across digital workplaces, data and AI requirements, enterprise software management, infrastructure and cloud environments. Explore how our expertise enables organisations to implement lasting, efficient solutions at every stage of transformation.
Unlock the power of AI
Unlock the power of AI with integrated solutions designed for any organisation, no matter where you are on your transformation journey. Discover how our AI services help you streamline operations, improve decision-making, and achieve lasting impact, all with a flexible, secure and vendor-neutral approach. See how we provide support from strategy through deployment, so your business can innovate with confidence and future-readiness.
Flexible payment solutions
SCC’s payment solutions provide organisations with flexible, data-driven options to invest in technology without the constraints of upfront capital. Examine how our approach balances operational agility, asset management, and financial stewardship for sustainable outcomes.
SCC Consultancy
SCC’s Consultancy Practice helps customers align their tech strategy with their business strategy – enabling your business and driving ROI. Our consultants support you on your journey, specialising in: AI, M&A, Programme Recovery, Application Transformation, and Change & Adoption.