Our verticals

Energy and Utilities

Transforming the consumer experience through technology.

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SCC is helping Energy and Utilities organisations to harness the capabilities they can gain from successful digital transformation.

01

Modernise

Ageing IT systems and infrastructure create barriers to streamlining workloads and delivering services. Renewing and updating legacy IT infrastructure will empower the workforce and increase efficiencies.

02

Customer Focus

The industry is facing low customer satisfaction ratings and a growing demand to improve services. Energy and Utilities providers need to invest in better customer service tools such as chat bots and service desks to increase the number of interactions they have with customers and improve their scores.

03

Increased Efficiency

Workforces across the industry need technology solutions that increase connectivity, improve collaboration and reduce time-consuming tasks. Providers must empower their staff with equipment that enables them to work in offices, in the field or anywhere in between.

04

Environment

Energy and Utilities providers are under pressure not only to support the UK in reaching the 2050 Net Zero target, but also to maintain their own sustainability initiatives. Investing in clean energy and sustainable solutions across their supply chain is important to achieve this.

05

Secure

Cyber-attacks are becoming more and more sophisticated, meaning Energy and Utilities providers must make a greater effort to protect their customers and themselves.

06

Data Strategy

Leverage data and AI capabilities to identify, understand and support customers. Providers must train their IT staff to harness the value of data and the applications they have invested in, to give them insights that will be key to success in the future.  

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Our customers

Energy and Utilities organisations who trust SCC

“We have had a long-standing relationship with SCC and they have become our trusted partner for the provision and management of our end-user devices, including those critical devices that are used by our field engineers. The entire lifecycle process is seamless from the placement of order to delivery to the end-users by onsite SCC staff. Their friendly approach and continued ‘can do’ attitude aligns with our ethos and values.”

SARAH YATES
Customer Services Manager
UNITED UTILITIES PLC

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What we do

Supplementary Services

Payment Solutions

We are here to support you by offering agile and flexible payment solutions to help mitigate budget limitations and avoid technology obsolescence. This can be done through our own “As a Service” subscription based payment models or using our relationships with trusted financial institutions and vendors. Visit Payment Solutions »

Professional Services

SCC has a broad and detailed technical expertise that is capable of providing the right combination of skills to suit our customers’ IT estates. We want them to have the best technology solution, from current resource allocation to future scalability. Visit SCC Professional Services »

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Insights

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